Contact center Jobs in Dallas, TX

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Genesys Consultant | Network | Contact Center Media Server & Gateway

Alltech Consulting Services, Inc.

•

Plano, Texas, USA

Contract

Job Title:- Genesys Consultant | Network | Contact Center Media Server & Gateway Work Location Plano, TX 75075 Contract duration (in months)* 8 Job Details: Must Have Skills (Top 3 technical skills only) * 1. Genesys Cloud 2. Genesys Engage 3. Development Detailed Job Description: Genesys Cloud Lead Developer VR Application Development, API integration, Java, planning of implemention, and maintains the technology infrastructure for contact centers, ensuring optimal performance, reliability, a
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Posted 18 days ago

Fullstack Developer - Contact Center Platform

Chewy

•

Richardson, Texas, USA

Full-time

Our Opportunity: Chewy is seeking a Fullstack Developer supporting contact center tools and integrations in Richardson, Texas! This role is within the Unified Communications & Collaboration team and focuses on building web-based tools, APIs, and platform integrations that enhance Chewy's contact center environment. We're looking for an experienced full-stack developer who's comfortable working across front-end and back-end code, and who understands how to build scalable systems that integrate
Posted 15 days ago | Updated 4 hours ago

Contact Center Business Development Executive

Data Network

•

Remote

Full-time

Job Summary: The Business Development Executive (Sales Hunter) is responsible for driving new business acquisition and establishing strong relationships with prospective clients. Focused on selling tech-driven CX solutions, this role targets organizations looking to enhance their contact center operations through innovative technologies or outsourcing solutions. The ideal candidate brings a proven track record in selling either technology solutions for contact centers or BPO services, coupled wi
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Posted 40 days ago | Updated 8 days ago

Contact Center Software Engineer

INSPYR Solutions

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Remote or Houston, Texas, USA

Contract

Title: Contact Center Software Engineer Location: REMOTE (working CST hours) Duration: Contract to hire Work Requirements: , Holders or Authorized to Work in the U.S. Job Description: We are hiring a Software Engineer to join our team and support Cloud Contact Center platforms (NICE CXone). In this role, you will be involved in all aspects of Cloud technology for the Contact Center. You will be responsible for design and development of products, features, unit testing, code reviews and resolve
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Posted 9 days ago | Updated moments ago

Genesys Consultant

Alltech Consulting Services, Inc.

•

Plano, Texas, USA

Contract

Job Title* Genesys Consultant with Network & Contact Center Media Server & Gateway Work Location Plano, TX 75075 Contract duration (in months)* 8 Only W2 Open OPT is fine for this position Job Details: Must Have Skills (Top 3 technical skills only) * 1. Genesys Cloud 2. Genesys Engage 3. Development Network | Contact Center Media Server & Gateway Detailed Job Description: Genesys Cloud Lead Developer VR Application Development, API integration, Java, planning of implemention, and maintains the
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Posted 2 days ago

System Analyst

Digipulse Technologies, Inc

•

Dallas, Texas, USA

Contract

Digipulse Technologies, Inc (DTI) is a software solutions company offering focused IT services to fortune 1000 clients. We provide services in enterprise application development, system integration & support services for Insurance, Financial, Hospitality, Telecommunication, Pharmaceutical & Banking sectors.Job Description : Optimally evaluate client s need and business processes. Translate, communicate, and detail the requirements to the Agreement Express solution.Skilled at documenting requirem
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Posted 31 days ago | Updated 31 days ago

Senior Voice Engineer (Webex)

Ledgent Technology

•

Remote

Contract

We are seeking a Senior Voice Engineer to work on a remote team for a client in Houston, TX. The role is contract to hire and you will spend 3-5 months working for Roth Staffing before converting to full time with the client. Responsible for designing, implementing, and managing advanced voice communication systems and technologies. You will leverage your expertise in voice engineering to ensure high-quality, reliable, and efficient voice services across the organization. This role involves tro
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Posted 11 days ago | Updated moments ago

Remote Voice Engineer

LaSalle Network

•

Remote

Contract

Remote Voice Engineer (8x8) We are seeking a skilled Telecom Specialist to support a growing healthcare organization undergoing multiple acquisitions. This role will focus on designing, implementing, and testing call routing solutions using 8x8; you'll help scale the telecom infrastructure across newly acquired sites. The ideal candidate will bring deep experience in 8x8 call flows, number porting, and telecom documentation, with bonus points for 8x8 Contact Center expertise. Key Responsibilitie
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Posted 4 days ago | Updated moments ago

Test Automation Engineer

Sensiple Inc.

•

Plano, Texas, USA

Contract

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future. By developing
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Posted 18 days ago | Updated 3 days ago

Genesys Developer

Innova Solutions, Inc

•

Plano, Texas, USA

Contract

Innova Solutions has a client that is immediately hiring for a Genesys Developer Position type: Contract Job Role: Genesys Developer Duration: 12 months (with high possibilities of extension) Location: Plano, TX Required Skills: 10+ years of development and Implementation experience with Genesys contact center solutions On-premise and Cloud. Configure and troubleshoot Genesys software and hardware components Integrate Genesys with Third-party applications and Systems Strong experience with Gene
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Posted 6 days ago | Updated 4 days ago

Genesys Cloud Center SME

ST Global LLC

•

Plano, Texas, USA

Full-time, Third Party

Role name: Genesys Cloud Center SME Location: Plano, TX - Market Rate Key Roles and Responsibilities ? Respond to NSD Incident tickets physically and in the system with accurate, timely and thorough updates pertaining to Genesys Cloud CC. ? Respond to High Priority outages to include Circuit outages with carriers by opening up tickets with carriers until resolved. ? Collaborate with other Tier IIs and Tier Engineers to reach successful and timely resolution for all customer issues. ? Conduct a
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Posted 11 days ago

Genesys Developer

Innova Solutions, Inc

•

Plano, Texas, USA

Contract

Innova Solutions is immediately hiring for a Genesys Developer Position: Genesys Developer Position Type: W2-Contract Locations: Plano, TX | Charlotte,NC Work Mode: Hybrid (Three days onsite and two days remote) Job Description: 10+ years of development and Implementation experience with Genesys contact center solutions On-premises and Cloud.Configure and troubleshoot Genesys software and hardware componentsIntegrate Genesys with Third-party applications and SystemsStrong experience with Genesys
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Posted 19 days ago | Updated 19 days ago

AWM, Marcus by Goldman Sachs, Reporting Data Analytics, Analyst, Richardson

Goldman Sachs & Co.

•

Richardson, Texas, USA

Full-time

Job Description Wealth Management Across Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our consumer business provi
Posted 6 days ago | Updated 4 hours ago

Healthcare Plan and Provider Consulting Sr. Manager

NTT DATA

•

Dallas, Texas, USA

Full-time

Req ID: 326327 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Healthcare Plan and Provider Consulting Sr. Manager to join our team in Dallas, Texas (US-TX), United States (US). Who we are: NTT DATA America strives to hire exceptional, innovative, and passionate individuals who want to grow with us. Our Healthcare Con
Posted 2 days ago | Updated 13 hours ago

TECHNICAL SUPPORT REPRESENTATIVE (Full-Time)

MCI Companies

•

Dallas, Texas, USA

Full-time

POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with product, process related inquiries, and professionally represent some of the most recognizable bran
Posted 47 days ago | Updated 4 hours ago

Technical Support Representative

MCI Companies

•

Dallas, Texas, USA

Full-time

LOCATION Dallas, TX JOB TYPE Full-Time & Part-Time PAY TYPES Hourly + Bonus BENEFITS & PERKS LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular Raises APPLICATION DETAILS No Resume Required, Entry-Level POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet
Posted 47 days ago | Updated 4 hours ago

Senior AWS Connect Developer

Sansar Tec

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Remote

Full-time

Position: Senior AWS Connect Developer Location: Remote Job Responsibilities Design and develop sophisticated contact center workflows and routing strategies using Amazon Connect Create and implement complex contact flow configurations to optimize customer interaction experiences Develop and integrate custom Lambda functions to extend Amazon Connect capabilities Implement advanced routing logic, including skills-based routing, queue-based routing, and intelligent call distribution Develop and m
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Posted 6 days ago

Amazon Connect Architect - REMOTE

SecureKloud Technologies Inc

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Remote

Contract

Job Title: Amazon Connect ArchitectLocation: REMOTE Job Type: Long term contractJob Summary:We are seeking an experienced Amazon Connect Architect to lead the design, implementation, and optimization of cloud-based contact center solutions. The ideal candidate will have a deep understanding of Amazon Connect, AWS services, and customer experience strategies. Key Responsibilities:Design and architect Amazon Connect solutions tailored to business needs. Integrate Amazon Connect with CRM, ticketing
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Posted 2 days ago | Updated 2 days ago

Senior AWS Connect Developer

Sansar Tec

•

Remote

Contract

Position: Senior AWS Connect Developer Location: Remote Job Responsibilities Design and develop sophisticated contact center workflows and routing strategies using Amazon Connect Create and implement complex contact flow configurations to optimize customer interaction experiences Develop and integrate custom Lambda functions to extend Amazon Connect capabilities Implement advanced routing logic, including skills-based routing, queue-based routing, and intelligent call distribution Develop and m
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Posted 13 days ago

Solution Architect - AWS Connect

BABB Technology Services Inc

•

Remote

Full-time

Key Responsibilities: Design and maintain complex contact center systems within federal and enterprise environments.Lead cloud migration efforts from legacy on-premise systems to AWS or other cloud contact center platforms.Collaborate with government and enterprise clients to ensure compliance with regulatory and security mandates.Architect scalable, secure solutions leveraging Avaya, Cisco, or Genesys platforms.Design, build, and support APIs, Web Services, and integrations for large-scale depl
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Posted 16 days ago | Updated 16 days ago