Contact center Jobs in Dallas, TX

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Financial Services Consultant - Registered - National Contact Center


Dallas, TX, USA


The Financial Services Consultant works with the organization's participants to provide education and understanding regarding the organization's financial products and services and assists participants in meeting their long-term financial goals. This is a Financial Industry Regulatory Authority (FINRA) Registered job that is responsible for taking inbound calls, communicating details and providing participant options for retirement plans, after-tax investments, insurance products, payment flexib

Strategic Program Manager - Contact Center

World Wide Technology



Strategic Program/Portfolio Manager Contact Center experience Why WWT? Fueled by creativity and ideation, World Wide Technology strives to accelerate our growth and nurture future innovation. From our world class culture, to our generous benefits, to developing cutting edge technology solutions, WWT constantly works towards its mission of creating a profitable growth company that is a great place to work. We encourage our employees to embrace collaboration, get creative and think outside the bo

IVR Developer - Amazon Connect Contact Center - 100% REMOTE




We have a 6 month contract to hire for an AWS Connect Developer who is fluent in Spanish. Spanish is required for the development with IVR's and Lex Chatbot. The position is 100% remote. day to day responsibilities:Participate in the design, development and delivery of solutions on IVR solutionDevelop efficient and high-performance call flowsCreate unit tests to maximize code coverage and cover end to end business scenariosSupport existing architecture and codeDocuments call flows and design