Customer support Jobs in Maryland

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Systems Analyst / Product Support Analyst (REMOTE)

Talent Equity Partners LLC

Remote

Contract

Systems Analyst - 100% remote. Skills and Expereince User Acceptance Testing (UAT): Develop and execute test plans, test cases, and test scripts based on business requirements.Coordinate with stakeholders to review test objectives and expected outcomes.Identify and document bugs or issues, and track their resolution with development teams.Validate functionality, usability, and performance of systems against defined criteria.Maintain test result records and report findings to project managers.Pro

Senior Consultant, Tax Technology Consulting

tax.com

Remote or Amsterdam, North Holland, Netherlands

Full-time

Why Ryan? Competitive Compensation and BenefitsHome Office StipendBusiness Connectivity Reimbursement (Phone/Internet)Gym Membership or Equipment ReimbursementLinkedIn Learning SubscriptionFlexible Work EnvironmentTuition Reimbursement After One Year of ServiceAccelerated Career PathAward-Winning Culture & Community Outreach Job Profile Summary The Senior Consultant, Tax Technology provides tax automation services to Fortune 1000 clients by performing detail requirements analysis, process des

Technical Account Manager

Collabera LLC

Remote or Plano, Texas, USA

Full-time

Job Title: Senior Support Account Manager/Technical Account Manager Location: 100% Remote Pay Range: $50/hr. - $60/hr. Required Skills: 8+ years of experience in technical support or services delivery role. 8+ years of client-facing sales or services experience with large enterprise, Fortune 500 companies. Prior experience in delivering and/or supporting network security technology, working in security operations, technical support, and/or cloud security. Responsibilities: Manage the custome

100% REMOTE: ADMS Support Engineer

Parmesoft Inc.

Remote

Contract

Please send the resume to steve (dot) sundar (at) parmesoft (dot) com 100% REMOTE Job title: ADMS Support Engineer Location: 100% Remote (Consultant needs to work in EST Time Zone) Duration: 6 Months No of Positions 3 Skills: Job description attached (ADMS knowledge, product experience is a must)Able to troubleshoot complex issues across SCADA, DMS, and networking systems independentlyExperienced with SCADA and ADMS operations in utility environmentsProficient in networking protocols (TCP/IP, D

Systems Administrator (UNITED STATES CITIZEN; MUST HAVE AT LEAST AN INTERIM SECRET CLEARANCE OR HIGHER; 100% ONSITE - ABERDEEN PROVING GROUND, MD)

Soft Tech Consulting Inc

Aberdeen Proving Ground, Maryland, USA

Full-time

UNITED STATES CITIZEN CANDIDATE MUST HAVE (AT A MINIMUM) AN INTERIM SECRET CLEARANCE OR HIGHER, UPGRADEABLE TO TOP SECRET 100% ONSITE AT ABERDEEN PROVING GROUNDS, MD (NO REMOTE WORK) SALARY IS DEPENDENT UPON THE CANDIDATE S SKILLS, EXPERIENCE, EDUCATION AND CERTIFICATIONS SALARY RANGE: 115-130K HIGH END OF THE SALARY RANGE IS CONSIDERED FOR THOSE WHO EXCEED QUALIFICATIONS IN A REQUIRED AREA Soft Tech offers competitive BENEFITS in the areas of: MEDICAL, DENTAL, VISION, 401K, Short Term Disabil

Network Security Engineer

BayOne Solutions

Remote or Raleigh, North Carolina, USA

Contract

Job Title: Network Security Engineer Location: Remote , in North Carlonia/Atlanta/South Carolina/VA but that need to come onsite if needed. Duration: 6+ Months Contract Employment Type: Contract Job Description: We are looking for a highly motivated and customer-focused Support Engineer to join our Firewall Upgrade Support team. This role is centered around assisting customers in using an automation tool designed for Firewall Upgrade Risk Analysis, specifically with FTD (Firepower Threat Defens

IT Release Manager 2

SBS Creatix, LLC

Remote

Contract

he Service Delivery team within Cloud Data Engineering (CDE) is responsible for all the development and implementation operations (DevOps) and support (Product Services) of data pipelines that feed the Enterprise Data Lake (EDL) and the Power BI environment that consumes from it. The EDL provides batch and streaming data that drives reporting and analytics across Enterprise Mobility as well as an API layer that is consumed by many critical operational systems. The DevOps and Product Services t

DB2 z/OS Database Senior Specialist

Leidos

Baltimore, Maryland, USA

Full-time

The Digital Modernization Sector has an opening for a DB2 z/OS Database Senior Specialist to work in Woodlawn, MD. This position requires onsite work in Woodlawn, MD five days a week. The DB2 z/OS Database Senior Specialist will provide expert DB2 z/OS technical support to the Leidos suite of projects supporting database mission functions of the Social Security Administration, Division of Database Systems (DDBS). This work effort involves providing multiple environment support focused on mainf

IT Help Desk Analyst 1 (day shift) - HYBRID (2 days per week onsite)

Trinity Health

Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems

Hybrid Cloud Engineer/Sr. Hybrid Cloud Engineer

Aerospace Corporation

Remote or Colorado Springs, Colorado, USA

Full-time

The Aerospace Corporation is the trusted partner to the nation's space programs, solving the hardest problems and providing unmatched technical expertise. As the operator of a federally funded research and development center (FFRDC), we are broadly engaged across all aspects of space- delivering innovative solutions that span satellite, launch, ground, and cyber systems for defense, civil and commercial customers. When you join our team, you'll be part of a special collection of problem solvers,

Reporting & Analytics Analyst-Remote

iSphere

Remote or Miami, Florida, USA

Full-time, Contract

Job Title: Remote Reporting & Analytics Analyst (Zendesk + Tableau) - 2+ Year ContractLocation: Remote (U.S.-based) | Occasional Travel to Florida (<5%)Duration: 2+ Years (Long-Term Contract)Industry: IT / SaaS / Business Intelligence Overview:iSphere is seeking a Reporting & Analytics Analyst for a fully remote, long-term opportunity supporting one of our fast-growing clients. This is a fantastic contract role (2+ years) for a data-savvy professional with proven experience in Zendesk and Tablea

Product Security Engineer

World Wide Technology

Remote

Contract

This driven team of passionate individuals ensures our products and solutions are delivered with security to protect our customers and the critical services they provide. As a Product Security Engineer, you will report directly to the Product Security Incident Response Team (PSIRT) Manager and will contribute to our PSIRT capabilities globally. The PSIRT coordinates all product security incidents and vulnerabilities, including leading the resolution and disclosure functions to our customers and

System Designer

Mainz Brady Group

Remote

Full-time

AV System Designer - Full Time - Remote, CST Summary: Join our dynamic team as an AV System Designer! In this role, you will transform client needs into state-of-the-art audio, video, lighting, and control systems. This is a full-time, collaborative position where you ll work closely with Sales, Installation, and Project Leads to ensure outstanding solutions. Ideal for individuals passionate about AV technology and problem-solving. Requirements: CTS credential required (CTS-I Preferred).Experien

AI Architect

Oscar Technology

Remote

Full-time

AI Architect - Fintech Innovation Location: Austin, Texas About Us: This role is with is an emerging fintech organization undergoing a significant and exciting digital transformation. They're committed to modernizing their technology and processes to deliver innovative solutions in the Point-of-Sale (POS) space, moving away from traditional physical touchpoints and creating seamless and digital-first interactions. They're seeking a talented and innovative AI Architect to lead the development

CX Contractor

Xoriant Corporation

Remote

Contract

Job Title: CX Contractor Location: Mountain View, CA (Remote) Duration: 3 Months Industry/Background Preference: CX Content Writing background is big plus but not required Education: College degree with 3+ years eperience / 7+ years of equivalent experience Must Have s: This role is with Consumer Content TeamInclude writing sample if anyTraining will be provided on AI Content writingContentful CMS experience is requiredCreating internal documentationStrong attention to detailsCustomer Support Co

Healthcare Interoperability SME

Apexon

Remote

Contract, Third Party

Position Summary: The Healthcare Interoperability SME is responsible for driving the success of health information exchange initiatives. This role involves providing technical expertise, customer support, process improvement, and project management to ensure seamless data exchange across healthcare systems. Key Responsibilities: Technical Expertise: Provide in-depth knowledge of health data exchange architecture and interoperability standards.Customer Support: Assist healthcare organizations in

Sr. Software Engineer (GO or Java)

Pinnacle IT

Remote

Full-time

Remote opportunity, but Hybrid is fine. Position Overview We re seeking an experienced Software Engineer to join our collaborative and agile development team. In this role, you'll help build and maintain scalable, high-performance systems using modern technologies in a cloud-native environment. You ll be deeply involved in the full product lifecycle from ideation to deployment and contribute to core architectural decisions that shape the future of our platform. Responsibilities Collaborate clos

Hiring for IT Analyst (With Active DOD Secret security clearance) || Aberdeen Proving Ground, Maryland Hybrid

Tech Rakers

Aberdeen Proving Ground, Maryland, USA

Full-time

Location: Aberdeen Proving Ground, Maryland Hybrid Role: IT Analyst Salary: $65k Per Annum with Benefits Responsibilities Resolve customer questions and problem concerning Information Technology (IT) Provide technical assistance to customers to minimize disruptions of computer operations Research, evaluate, implement fixes, and provide feedback on one-time and problematic trends/patterns with customer support requirements Ensure rigorous application of cybersecurity policies, principles, and pra

Java Batch Developer

Saxon Infotech

Remote

Contract, Third Party

Position Java Batch Developer Location Remote Duration 2+ years Position Description: We are looking for a JAVA Batch Developer to maintain and develop batch processes for existing and new applications within a cloud-based batch system. This individual will work closely with other team members to design, code, and test utilizing Spring Batch architecture within JAVA, and utilize other emerging technologies within the cloud-based architecture. The developer will also interact with our Cloud Ar

Salesforce Developer

Sahi Softtech

Remote

Full-time

POSITION SUMMARY: The Salesforce Developer develops, configures, codes, tests, and debugs new software, enhancements to existing proprietary software or purchased software packages. In conjunction with functional users and IT Business Systems personnel, the Salesforce Developer assists with the design and documentation of the Company s application software environment and is responsible for contributing to application development projects of medium to high complexity. PRINCIPLE RESPONSIBILITIES