Customer support Jobs in Maryland

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Customer Support Specialist

i270 Solutions Group

Fort Meade, MD, USA

Full-time

The Customer Support Specialist responsibility is to provide first contact resolution for Tier 1 (Service Desk) and Tier 2 (Escalation) support Job Description Primary responsibility is to provide first contact resolution for Tier 1 (Service Desk) and Tier 2 (Escalation) support via the telephone, email and chat. Provide a high-level of customer service and support to ensure each customer feels they are getting the attention they need and the IT support for problem resolution. Responsible for

Director of Programs

Dynanet Corporation

Columbia, MD, USA

Full-time

Job Duties Summary: The Director of Programs role includes responsibility for leading multiple program / project teams to execute delivery and support using the latest products in our voice & data product line. This role applies formal program execution experience and a technical background to direct all engineering development, production / delivery, and customer support phases of programs/projects. The Director of Programs provides strategic direction and ensures the teams follow development/p

Deployment Technician

Robert Half

Towson, MD, USA

Contract

Description Robert Half is working with a company in the Construction/Contractor field to find a Desktop Support Technician with the ability to communicate complex technical information to non-technical users in an understandable and concise format. If you are a problem solver who enjoys working in a challenging and positive environment, this may be the Desktop Support Technician position for you. This Desktop Support Analyst role is long-term contract / temporary in nature and is based in the

Systems Administrator

Robert Half

Remote or Columbia, MD, USA

Full-time

Description Robert Half currently has an opportunity for an experienced Systems Administrator to bring their skills and know-how to a thriving company. This role could be perfect for you if you are a proficient problem solver with a strong sense of ownership. This long-term contract / temporary to hire Systems Administrator position is a chance to grow your skills in Columbia, Maryland. This exciting opportunity won't last forever - submit your application today! What you get to do every sin

Functional Analyst

Leidos

Odenton, MD, USA

Full-time

Description Are you looking for a rewarding job with a truly global impact? Your search ends here! Our corporate vision at Leidos is to be the global leader in the development and application of technology to solve our customers' most demanding challenges. And that's where you come in. The Leidos Digital Modernization Sector is looking to apply your talent as a Functional Analyst in support of the Nuclear Command, Control, and Communications (NC3) Enterprise Center's (NEC) Systems Engineering an

Help Desk Manager

Robert Half

Baltimore, MD, USA

Contract

Description IT Support Services Manager Duration: 6-Month Contract - Strong likelihood of conversion to permanent during the contract Location: Mostly Remote - The company is located in Baltimore but you will only be required to work onsite for emergencies, big events and important meetings. On average, you'll be remote about 80% of the time. Pay Range: $40/hr. During the initial contract / $90-100k/yr. upon conversion to permanent. Responsibilities: Supervise day-to-day Help Desk operations

Business Analyst, Finance

Erickson Senior Living

Baltimore, MD, USA

Full-time

Location: Erickson Senior Living Erickson Senior Living, headquartered in Baltimore, Maryland is a national provider of senior living and health care with campuses in 11 states-and growing. Erickson Senior Living develops and manages senior living communities and health services across the country. We achieve industry-leading results in customer satisfaction, driving high occupancy, and positive health outcomes. We are seeking a Business Analyst to join our Finance organization. The Business

Lifecycle Support Analyst/Jr. Logistics with active TS/SCI Poly

Leidos

Annapolis Junction, MD, USA

Full-time

Description Come join our exciting National Security Group! Leidos has a challenging and exciting opportunity for a self-motivated Lifecycle Support Analyst to join our team supporting a large, fast-paced program that uses Scaled Agile Framework (SAFe) methodology. The contract provides system engineering, development, test, integration and operational support focused on injecting new technology and adding advanced capabilities while also supporting an on-going mission and operational system. Th

Lifecycle Support Analyst

Leidos

Annapolis Junction, MD, USA

Full-time

Description Leidos has a challenging and exciting opportunity for a self-motivated Lifecycle Support Analyst to join our team supporting a large, fast-paced program that uses Scaled Agile Framework (SAFe) methodology. The contract provides system engineering, development, test, integration, and operational support focused on injecting new technology and adding advanced capabilities while also supporting an on-going mission and operational system. The selected individual will work closely with In

Field Service Technician

SAIC

Fort Meade, MD, USA

Full-time

Job ID: 2401824 Location: FORT MEADE, MD, US Date Posted: 2024-02-05 Category: Information Technology Subcategory: Site Support Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities

Personal Computer Support Technician (Tier 2)

Leidos

Bethesda, MD, USA

Full-time

Description Leidos is looking to improve and advance our organization. Our program is focused on the delivery of end-user centric IT technology solution to our Centers of Medicare and Medicaid (CMS) customer where we are challenged to provide ongoing innovative and seamless experience while using CMS systems, applications and solutions, provide proactive secure development of IT integrations, concepts, and designs across the CMS enterprise and integrate end-user computing devices, infrastructure

Field Service Technician

SAIC

Hanover, MD, USA

Full-time

Job ID: 2401849 Location: HANOVER, MD, US Date Posted: 2024-02-06 Category: Information Technology Subcategory: Site Support Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Top Secret Clearance Level Must Be Able to Obtain: TS/SCI Potential for Remote Work: No Description Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabiliti

IT Service Desk Mid

Apex Systems

Oxon Hill, MD, USA

Full-time

Job#: 2006622 Job Description: If intererested and for immediate response, please e-mail WORD resume to Job Title: Tier IIService Desk Analyst Contract Type/Length: 6-Month Contract to Hire Interview Process: One-step video interview process Government Customer: Supporting Department of Homeland Security Hourly and Salary Pay Rate Range: $31.25/HR and $65,000 Required Clearance: Obtain or currently possess a Department of Homeland Security (DHS) Entry on Duty (EOD) Public Trust Hours of Opera

Unified Communication (UC) Senior Engineer

Deloitte

Bethesda, MD, USA

Full-time

Are you looking to elevate your cyber career? Your technical skills? Your opportunity for growth? Deloitte's Government and Public Services Cyber Practice (GPS Cyber Practice) is the place for you! Our GPS Cyber Practice helps organizations create a cyber minded culture and become stronger, faster, and more innovative. You will become part of a team that advises, implements, and manages solutions across five verticals: Strategy, Defense and Response; Identity; Infrastructure; Data; and Applicati

Unified Communication (UC) Senior Engineer

Deloitte

Rockville, MD, USA

Full-time

Are you looking to elevate your cyber career? Your technical skills? Your opportunity for growth? Deloitte's Government and Public Services Cyber Practice (GPS Cyber Practice) is the place for you! Our GPS Cyber Practice helps organizations create a cyber minded culture and become stronger, faster, and more innovative. You will become part of a team that advises, implements, and manages solutions across five verticals: Strategy, Defense and Response; Identity; Infrastructure; Data; and Applicati

Unified Communication (UC) Senior Engineer

Deloitte

Baltimore, MD, USA

Full-time

Are you looking to elevate your cyber career? Your technical skills? Your opportunity for growth? Deloitte's Government and Public Services Cyber Practice (GPS Cyber Practice) is the place for you! Our GPS Cyber Practice helps organizations create a cyber minded culture and become stronger, faster, and more innovative. You will become part of a team that advises, implements, and manages solutions across five verticals: Strategy, Defense and Response; Identity; Infrastructure; Data; and Applicati

ACAS Engineer

Leidos

Fort Meade, MD, USA

Full-time

Description Leidos is seeking an ACAS Engineer to join our Defense Enclave Services (DES) team at Ft. Meade, MD. POSITION SUMMARY: The successful candidate will be a Subject Matter Expert (SME) providing ACAS administration, scanning strategy, and enterprise scanning health for DES and/or other organizations supported under the DES contract. The selected candidate will serve as an administrator on the system, will provide Subject Matter Expert (SME) level support to define, analyze, implement,

Cyber Security Watch Officer (CSWO)

Leidos

Fort Meade, MD, USA

Full-time

Description The Leidos Defense Group has a current job opportunity for a Cyber Security Watch Officer (CSWO) at Ft. Meade, MD. POSITION SUMMARY: Serve as a Cyber Security Watch Officer (CSWO) on the DISA GSM-O II program supporting the DISA Joint Operations Center (DJOC) Network Assurance team. CSWOs are principally engaged in the triage of events, cyber incident handling, network analysis and threat detection, trend analysis, metric development, vulnerability information dissemination, and the

Mid-Level Java Developer (TS/SCI w/Poly)

General Dynamics Information Technology

Annapolis Junction, MD, USA

Full-time

At General Dynamics Information Technology (GDIT) you'll be part of a team that makes a true impact by building cutting-edge mission-critical applications that help the end user accomplish their mission and keep people safe. The work we do is important. The challenges we face are career-defining. The opportunity we can offer is one-of-a-kind. Our work depends on a Mid-Level Java Developer joining our team to support a GDIT program that we are the prime on and is located at Annapolis Junction, M

Information Technology Specialist (INFOSEC), GS-2210-11

USAJOBS

Baltimore, MD, USA

Full-time

Duties This position serves as an Information Technology Specialist (INFOSEC) performing system administration duties. Being a Coast Guard civilian makes you a valuable member of the Coast Guard team. Typical work assignments include: - Planning and overseeing hardware and/or software installation; - Maintaining and improving SFLC & Yard Portal and Websites; - Developing and recommending processes, software, and procedures to ensure effective configuration management; - Supporting systems invol