HELP DESK MANAGER Jobs in Michigan

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Help Desk Manager

Robert Half

Grand Rapids, Michigan, USA

Full-time

Description We are looking for a skilled Help Desk Manager to lead and develop a regional IT Service Desk team in Grand Rapids, Michigan. This Contract-to-Permanent position offers an exciting opportunity to foster a culture of service excellence while ensuring efficient and effective IT support. In this role, you will oversee daily operations, provide leadership, and contribute to process improvements to enhance service delivery. Responsibilities: Lead and mentor a regional IT Service Desk tea

Help Desk Support (Spanish Speaking)

Concero

Remote

Contract

Job Summary: In this role, you will provide troubleshooting assistance and support related to specific software and peripherals of the POS product and on-demand food delivery service used by corporate and franchisee stores around the world. You will be responsible for logging inquiries and responding to basic queries, running diagnostic tests, isolating problems, determining solutions and/or resolving simple issues. When possible, you will implement the solution, guide the caller to how to imple

Helpdesk Analyst 2nd Shift

V-Soft Consulting Group, Inc

Remote

Contract

Helpdesk Analyst 2nd Shift (Remote) Primary Location: Remote V-Soft Consulting is currently hiring for a Helpdesk Analyst 2nd Shift (Remote) for our premier client. WHAT YOULL NEED: Technical Requirements and Certifications Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Education and Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.: 2 Years. Proficient with ServiceNow or other enterpris

Help Desk Support Specialist

Blue Chip Talent

Dexter, Michigan, USA

Full-time

Help Desk Support Specialist - #24719Blue Chip Talent Ann Arbor, Michigan, United States (On-site)Save Apply Blue Chip Talent, in partnership with a leading automotive technology organization, is seeking a skilled Technical Support Specialist. This role is responsible for assisting technicians with system installations, troubleshooting hardware and software issues, and escalating complex problems to senior team members. You will also utilize a graphical user interface (GUI) and standard support

Epic Help Desk

DevCare Solutions

Remote

Third Party, Contract

Job Description Provides tiered support for the Epic EHR system across 13 behavioral health facilities, ensuring timely issue resolution, system reliability, and user satisfaction. Support is provided across three shifts: 2nd Shift: 3:00 PM 11:30 PMRoles: Helpdesk Analyst: Delivers frontline technical support, resolves incidents, and assists with user access, Epic workflows, and IT hardware/software issues.Key Responsibilities: Troubleshoot Epic and clinical application issues (access, workflows

Help Desk

Indotronix International Corp

Southfield, Michigan, USA

Contract

Provides solutions to a wide variety of technology related problems, issues, and questions or escalates to appropriate support area.Enters complete and accurate information into contact tracking database and follows up with customer as needed to provide total ticket ownership.Utilizes knowledge management tools to help resolve client issues.Assists clients in completing online forms to attain various systems, services, hardware, software, and/or entitlements.Assists customers in performing basic

EHR Helpdesk Analyst - REMOTE

Chandra Technologies, Inc.

Remote

Contract

Job Description: Crop to Crop resumes are accepted The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff, ensuring timely and accurate resolution of IT issues while promoting system reliability and end-user satisfaction. Working as part of the centralized IT Helpdesk, the An

Help Desk Analyst

Peterson Technology Partners

Dearborn, Michigan, USA

Contract

Our client is looking for a Help Desk Analyst to join our on-premise IT team. If you're someone who takes initiative, follows through, and brings energy to solving problems, we want to hear from you! This role is perfect for someone who enjoys being hands-on, thrives in a fast-paced environment, and is eager to grow their technical skillset. What You ll Do: Provide first-level support for technical issues across the organization Reset passwords, set up printers, and assist with new employee onbo

GIS Analyst / Help Desk Support

Sunrise Systems, Inc.

Remote

Contract

Job Title: GIS Analyst / Help Desk Support Job ID: 25-09180 Location: Remote Duration: 12 months of contract Typical Experience: 24-36 months Job Description: Seeking a mid-level GIS Analyst with strong help desk experience to support the GIS Unit. The role includes troubleshooting, customer support, ticket documentation (ServiceNow), and GIS analysis using ArcGIS Pro and ArcGIS Online. Familiarity with linear referencing and excellent verbal communication skills are essential. Required Skills:

Desktop Services Help Desk Representative I

ConsultNet, LLC

Remote or Atlanta, Georgia, USA

Full-time

Desktop Services Help Desk Representative I 12-month contract to hire Remote in Atlanta, GA until office space is secured; then hybrid (onsite Tues-Thurs) Pay Range: $20.00 - $25.00per hr. We are looking for a Desktop Services Help Desk Representative who applies the understanding and knowledge of information systems products and services to assist internal users. This role follows an 11:00 AM - 8:00 PM EST shift. In addition, you'll be part of a rotating schedule to cover Saturday mornings (

Help Desk Support Spec

CVS Health

Remote or Dallas, Texas, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w

Sr Help Desk Supp Spec

CVS Health

Remote or Dallas, Texas, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w

Tier 1 Helpdesk Support

TEKsystems

Remote or Coppell, Texas, USA

Full-time

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdes

Senior Help Desk Engineer

Jobot

Big Rapids, Michigan, USA

Contract

This Jobot Consulting Job is hosted by: Amanda Preston Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $20 - $27 per hour A bit about us: Global Media Conglomerate Why join us? Competitive Compensation- Room for Growth Job Details Job Details: We are seeking a dynamic Consulting Senior Help Desk Engineer to join our fast-paced and innovative team. This role is perfect for an experienced professional who is passionate about technology and

Help Desk Support

TEKsystems

Remote or Kansas City, Missouri, USA

Full-time

Skills Help desk support, Service desk, Customer service, Windows, Office 365, Intune, MDM, Autopilot, Troubleshooting, Technical support, Phone support, Help desk, Active directory Top Skills Details Help desk support, Service desk, Customer service, Windows, Office 365,Intune,MDM,Autopilot o The current Hybrid work schedule is three days a week in the off and two days a week remote. Experience Level Intermediate Level Description Daily Job Requirements Serve as first contact with customers wh

Help Desk Analyst I

Robert Half

Midland, Michigan, USA

Contract

Description We are looking for a dedicated Help Desk Analyst I to provide exceptional technical support across multiple locations in Midland, Michigan. This is a long-term contract position that primarily involves remote work, with occasional on-site visits as needed. The ideal candidate will demonstrate flexibility, strong communication skills, and a proactive approach to addressing technical challenges. Responsibilities: Provide Level 1 help desk support to approximately 75 end users across s

Help Desk Support

Kforce Technology Staffing

Remote or Reno, Nevada, USA

Contract

RESPONSIBILITIES: A client with Kforce is seeking a Help Desk Support Specialist to join their team onsite in Reno, NV. Overview: Come join the workforce Technology Team. We operate by caring and creating experiences that reflect the Company brand and values, practicing what we preach and simplifying the business of life for our employees, delighting our employees so they can be inspired to pass on the delight to our customers, and we are constantly working to improve our services and products.

IT Helpdesk Support Technician

TEKsystems

Remote or Grand Rapids, Michigan, USA

Full-time

One of TEKsystems Healthcare clients is looking for multiple qualified candidates to support their IT department's Helpdesk Team. Our client is currently going through a company initiative for Digital Transformation. They will be updating and replacing many if the IT systems and core applications within the environment to enhance customer experience. This is leading to many areas of growth. Our client is looking for strong technicians to provide Level 1 and Level 2 Helpdesk phone support to its

IT Helpdesk Support Technician

TEKsystems c/o Allegis Group

Lansing, Michigan, USA

Full-time

One of TEKsystems Healthcare clients is looking for multiple qualified candidates to support their IT department's Helpdesk Team. Our client is currently going through a company initiative for Digital Transformation. They will be updating and replacing many if the IT systems and core applications within the environment to enhance customer experience. This is leading to many areas of growth. Our client is looking for strong technicians to provide Level 1 and Level 2 Helpdesk phone support to its

IT Helpdesk Support Technician

TEKsystems c/o Allegis Group

Grand Rapids, Michigan, USA

Full-time

One of TEKsystems Healthcare clients is looking for multiple qualified candidates to support their IT department's Helpdesk Team. Our client is currently going through a company initiative for Digital Transformation. They will be updating and replacing many if the IT systems and core applications within the environment to enhance customer experience. This is leading to many areas of growth. Our client is looking for strong technicians to provide Level 1 and Level 2 Helpdesk phone support to its