Help Desk Tier 1 Jobs

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Senior Specialist, Help Desk Support

Raymond James Financial Inc

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Southfield, Michigan, USA

Full-time

Job Description Note: This position will follow our hybrid work model, we expect the selected candidate to be in office 2-3 days a week in our Southfield, MI Corporate Office. Job Summary: With the goal of providing superior service and first contact resolution, this role delivers front-line technical support to customers via multiple communication channels in a customer contact center environment. Responsibilities: Provide second-line hardware, software, and end-user support as required and
Posted 38 days ago | Updated 12 hours ago

Help Desk Technician Mid-level - Active Top Secret Required

General Dynamics

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Washington, District of Columbia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Systems Administration Job Qualifications: Skills: Customer Service, Information Technology (IT) Support, Microsoft Office Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT su
Posted 22 days ago | Updated 12 hours ago

Help Desk Analyst II

Robert Half

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Acton, Massachusetts, USA

Full-time

Description Help Desk Analyst II IT Helpdesk & General Support Provide technical support to end users, diagnosing and troubleshooting hardware/software issues. Guide users on software applications, network access, and security best practices. Assist with employee onboarding and offboarding, including setup and configuration of new devices, accounts, and security protocols. Assist in the maintenance of the asset management system, ensuring up-to-date tracking of IT assets and services. Perform
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Posted 41 days ago | Updated 8 hours ago

Help Desk Technician / Junior Developer

Leidos

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Baltimore, Maryland, USA

Full-time

The Digital Modernization Sector has an opening for a Help Desk Technician / Junior Developer to work in Woodlawn, MD This position requires onsite work in Woodlawn, MD five days a week. We are in search of a Help Desk Technician with developer aspirations to join our team that supports a mission critical document repository that gathers digitized medical evidence for claimants with over 3 billion documents that grows by millions more per day. Day to Day Responsibilities: Interacting with cu
Posted 9 days ago | Updated 12 hours ago

IT Help Desk Manager

Freeman Health System

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Joplin, Missouri, USA

Full-time

Our Mission To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions. Schedule: Full Time (40 hours per week) What You'll Do The IT Help Desk Manager oversees the phone support team, ensuring high-quality, customer-focused service for Freeman Health System. They lead and motivate the team to provide excellent technical and non-technical support, plan and schedule help desk activities, and ensure quick issue resolution. The IT Help Desk M
Posted 9 days ago | Updated 12 hours ago

IT Service Desk Help Desk Support (32430)

Myticas LLC

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Ottawa, Ontario, Canada

Contract

IT Service Desk (Help Desk) Support We are seeking a proactive and technically skilled IT Systems Support Specialist to oversee and maintain a wide range of user-facing technologies and internal infrastructure systems. This individual will play a critical role in delivering reliable IT services, supporting both day-to-day operations and longer-term technical improvements. The position includes direct user support, systems maintenance, and troubleshooting across various business-critical platfor
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Posted 2 days ago | Updated 8 hours ago

Help Desk Technician

City of New York

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New York, New York, USA

Full-time

Company Description Job Description RICHMOND COUNTY DISTRICT ATTORNEY The men and women of the Richmond County District Attorney's office work each day in partnership with Law Enforcement and the people of Staten Island to pursue justice for victims of crime, to prevent crime in all its forms, and to promote the safety and well-being of all citizens of our Borough. THE ROLE The Help Desk Technician will report directly to the Director of IT in the Administration Unit. The responsibilities of
Posted 12 days ago | Updated 12 hours ago

Help Desk Support Service Specialist - Intermediate - TS/SCI required

General Dynamics

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Aberdeen, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: SCA Job Qualifications: Skills: Desktop Computers, Help Desk Support, Troubleshooting Certifications: None Experience: 7 + years of related experience ship Required: Yes Job Description: Help Desk Support Service Specialist - Intermediate - TS/SCI required Transform technology into opportunity
Posted 31 days ago | Updated 12 hours ago

Help Desk Technician - TS/SCI

General Dynamics

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Chantilly, Virginia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Active Directory (AD), Help Desk Support, Technical Support Certifications: Security CE + - Comptia CERT Experience: 1 + years of related experience ship Required: Yes Job Description: We are GDIT. The people supporting and securing some of th
Posted 60+ days ago | Updated 12 hours ago

Help Desk Technician

General Dynamics

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Florida, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Active Directory (AD), Help Desk Support, ITSM Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Check out this great opportunity to join one of GDIT's fastest growing and long-standing programs! US Battlefield Information Collection
Posted 12 hours ago

Lead Help Desk Technician

TEKsystems c/o Allegis Group

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Libertyville, Illinois, USA

Full-time

Description Leads and provides technical and administrative support for all IT systems and applications, including workstations, servers, printers, networks, and vendor software. Maintain and share adequate knowledge of existing hardware and software in use on the Network with the Help Desk Team to maximize efficiency from a system and user perspective. Lead, prioritize, and provide on-site technical support to the PC's (laptops and desktops) and peripherals in service at various Valent group co
Posted 5 days ago | Updated 8 hours ago

Help Desk Technician

General Dynamics

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Hayward, California, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, Information Technology (IT) Infrastructure, Technical Support Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Check out this great opportunity to join one of GDIT's fastest growing and long-standing progra
Posted 12 hours ago

Help Desk Manager

Robert Half

•

Lakewood, New Jersey, USA

Full-time

Description We are seeking a Help Desk Manager to join our team. This role involves managing IT support services, ensuring the smooth operation of our Microsoft 365 system, and troubleshooting hardware and software issues. The Help Desk Manager will also be responsible for managing network configurations, enhancing email security, and supporting hardware installations. Responsibilities: Manage the delivery of Level 2/3 helpdesk support for Windows, macOS, and mobile devices to ensure timely res
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Posted 43 days ago | Updated 8 hours ago

Help Desk Specialist (JNY)

Peraton

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Hawaii, USA

Full-time

Responsibilities Peraton requires Journeyman Help Desk Specialist to support the Special Operation Command Information Technology Enterprise Contract (SITEC) - 3. This Location is at Camp H.M Smith, HI. The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations a
Posted 60+ days ago | Updated 30 days ago

Help Desk Support Technician

Decisionpoint Corporation

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Baltimore, Maryland, USA

Full-time

Overview DecisionPoint Corporation is seeking a Help Desk Support Technician to join our team! The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and Problem Reporting System (CAPRS). Problem reporting in the CAPRS is required in both real-time voice and emergency notifications. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and r
Posted 57 days ago | Updated 8 hours ago

Help Desk Technician

Education Service Center Region 11

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Rio Vista, Texas, USA

Full-time

Non-Certified - Position - Tech Job Number Start Date Open Date Closing Date Job Title: Help Desk Technician Exemption StatTest: Nonexempt Reports to: Chief Technology Officer Date Revised: 12/3/24 Dept./School: Technology Primary Purpose: Provide a single point of contact for all district staff to resolve problems relating to computer- and communications-related services. Responsible for phone support, technology issue evaluation, and distribution of technology-related work orders. Qualific
Posted 60+ days ago | Updated 12 hours ago

Help Desk

Apex Systems

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Detroit, Michigan, USA

Full-time

Job#: 2016533 Job Description: IT Help Desk Support Fully onsite in Detroit, MI 1-year contract position with potential for extension Position Summary: The Technical Client Service Specialist will serve as the first point of contact for technical support requests for district staff and students. This role is responsible for providing efficient, professional, and effective IT support by diagnosing and resolving basic to moderately complex technical issues via phone or remote connection. The Tec
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Posted 41 days ago | Updated moments ago

Help Desk Support Service Specialist - Intermediate - TS/SCI required

General Dynamics

•

Pearl City, Hawaii, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: SCA Job Qualifications: Skills: Help Desk Support, Information Technology (IT) Systems, Troubleshooting Certifications: None Experience: 7 + years of related experience ship Required: Yes Job Description: Help Desk Support Service Specialist - Intermediate - TS/SCI required Transform technology
Posted 52 days ago | Updated 12 hours ago

O&M (Helpdesk) Manager

CACI International, Inc.

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Ashburn, Virginia, USA

Full-time

O&M (Helpdesk) Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Public Trust Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Local * * * CACI is currently looking for a motivated, career and customer-oriented Operations and Maintenance (O&M) Manager with Agile methodology experience to join our Customs and Border Protection (CBP) Land Border Integration (LBI) Integrated Traveler Initiative 2.1 (ITI2.1)
Posted 41 days ago | Updated 30 days ago

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

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Remote or Raleigh, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through t
Posted 60+ days ago | Updated 12 hours ago