Help desk Jobs in New York

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Weekend Help Desk Support Analyst

TEKsystems c/o Allegis Group

•

New York, New York, USA

Full-time

Description Willkie Farr & Gallagher LLP is looking for a Weekend Support Analyst to support the Information Technology department. Willkie is an elite international law firm of approximately 1,200 lawyers located in 15 offices in six countries. The Weekend Support Analyst will have a minimum of two year's experience in supporting end user equipment in a high volume corporate or law firm environment. The Weekend Support Analyst provides technical support for the business and for end user devices
Posted 1 day ago | Updated moments ago

Help Desk Analyst III

Robert Half

•

New York, New York, USA

Contract

Description We are offering a short term contract employment opportunity for a Help Desk Analyst in New York. This role is vital to our team, as it involves providing comprehensive technical support to our staff, ensuring all IT systems are operating smoothly, and resolving a myriad of problems. As the main point of contact for IT-related concerns, you will be delivering personalized assistance, troubleshooting, and technical solutions. Responsibilities: Address urgent IT issues by providing o
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Posted 9 days ago | Updated moments ago

Help Desk Analyst

TEKsystems c/o Allegis Group

•

New York, New York, USA

Full-time

Description Local support of the NYC office on site 5 days a week Global support of all Sprinklr users. Tracking & documenting of all support activities Supporting primarily macOS, Windows, and all common office software and applications such as Microsoft, Adobe and cloud SaaS products. Perform laptop setup and inductions for users, hardware troubleshooting and repair. General office IT such as conference room, telephone and Printer setups etc. Implementation of applications and software upgrade
Posted 4 days ago | Updated moments ago

IT Helpdesk Support

Idexcel Inc.

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Ridgefield Park, New Jersey, USA

Contract

Job Title: IT Helpdesk SupportLocation: Ridgefield Park, NJ Duration: Long term JD9AM- 6PM EST /PST Hours(Day 1 onsite)Support PC or other computing device deployment, administration and support, printer maintenance, technical support of moves, add and changes; application troubleshooting and support of office productivity tools such as Microsoft Word, PowerPoint, Excel, Adobe Acrobat, and other Client applications.Will have experience in hardware and software installation, troubleshooting and
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Posted 2 days ago | Updated 1 day ago

Help Desk Analyst I

Robert Half

•

Woodbridge Township, New Jersey, USA

Full-time

Description We are offering a permanent employment opportunity for a Help Desk Analyst I in Woodbridge, New Jersey. In the IT industry, you will provide critical technical assistance, including support for logins, passwords, and general Windows issues. Key responsibilities: Provide primary support for IT-related user and system issues, including phone support and technical installations. Handle tasks related to distributed computer services. Utilize your knowledge of Active Directory and Windows
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Posted 11 days ago | Updated moments ago

Help Desk Support

Stellar Services, Inc.

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Jersey City, New Jersey, USA

Full-time

Tier 1 & 2 level help desk support. We need someone who can set up laptops, install software, troubleshoot printer and A/V equipment issues as well as have experience with the Azure network.
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Posted 30 days ago

IT Helpdesk

Robert Half

•

New Hyde Park, New York, USA

Full-time

Description We are in the search for a detail oriented IT Helpdesk individual to join our team based in New Hyde Park, New York. The role primarily involves providing efficient and effective assistance with information technology systems, both remotely and in person, and ensuring customer satisfaction through superior service. Responsibilities: Provide technical assistance to users regarding hardware, software, network connectivity, and application issues via phone, email, live chat, or in pers
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Posted 9 days ago | Updated moments ago

Help Desk Coordinator Level 1

Spruce Technology Inc.

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Clifton, New Jersey, USA

Contract

Title: Help Desk Coordinator (Level-1 Support) Job Type: Contract Employment Type of Work: Onsite Work Location: United States Duration: 2 Months Helpdesk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. The Helpdesk Coordinator able to speak to end users positively and explain technical detail in a manner they can understand. Experience using email (Microsoft Outlook) Exper
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Posted 43 days ago | Updated 10 hours ago

Help Desk Analyst

Data Processing Resources

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White Plains, New York, USA

Full-time

Help Desk Analyst Job Responsibilities: Responsibilities of this role will include: Field incoming help requests from end users in person, via telephone/remote methods and via e-mail in a courteous and professional manner.Document all pertinent information, including requestor name, department, contact information, and a detailed description of the problem or issue.Build rapport with and elicit problem details from help desk customers.Prioritize and schedule problems. Resolve and/or escalate pr
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Posted 41 days ago | Updated 10 days ago

Helpdesk Technician - MAC & PC Experience

eSOZO LLC

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Kearny, New Jersey, USA

Full-time

Job Summary: This role is to work on site a few days a week with one of our clients. In addition, you will work in tandem with other eSOZO Technicians for completion of tickets and projects. This will include working directly with client staff and IT Directors. Installs and removes software from computer systems and networks, diagnoses and repairs technical issues, and plans, designs, implements and manages user networks. Is able to troubleshoot and complete Tier 1 and Tier2 level tickets and p
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Posted 53 days ago | Updated 19 days ago

Help Desk Admin

Kforce Technology Staffing

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Remote or Houston, Texas, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a motivated and skilled Remote (working CST and living in Utah or Houston) Help Desk Admin to join our team on a 6-12-month contract. The ideal candidate will have a strong troubleshooting mindset, be driven, and possess basic IT knowledge. This role is crucial in providing excellent customer support and ensuring the smooth operation of our help desk during this transitional period. Key Responsibilities: * Help Desk Admin will provide techni
Posted 2 days ago | Updated 8 hours ago

Help Desk with Atlassian Jira ,Testing,CRM and UAT

TranSquared inc

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Remote

Contract

Hi, Job Title:- Help Desk and Operations Location:-100%REMOTE Duration:-Long terms DESCRIPTION OF SERVICES The services of 1 Product Support Analyst 2, hereafter referred to as Candidate(s), who meets the general qualifications of Product Support Analyst 2, Technical Services, Help Desk and Operations and the specifications outlined in this document. 5-7 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particularular fiel
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Posted 4 days ago

Tier II IT Help Desk Support Specialist w/Secret clearance - FULLY REMOTE

Sparks Group

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Remote or Germantown, Maryland, USA

Contract

Job Summary/Company: Sparks Group is seeking a Tier 2 Support Technician who will work in a fast-paced 24x7x365 environment. However, different from the normal Help Desk environment, this program is made up of multiple teams operating cross-functionally: testing, integration and support services via the help-desks and engineering teams. This position is temporarily remote but will be onsite when the pandemic ends. If you are interested in learning more about Sparks Group and the opportunity, ple
Posted 14 days ago | Updated moments ago

Remote Helpdesk Support Analyst

Apex Systems

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Remote or Quincy, Massachusetts, USA

Full-time

Job#: 2065895 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all c
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Posted 10 days ago | Updated 4 hours ago

Help Desk Level 1 Representative

City of New York

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New York, New York, USA

Full-time

Company Description Job Description The Financial Information Service Agency (FISA) is recruiting a Customer Info Representative L1 Help Desk Representative for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representative will serve as the "front-line" of the FISA and Office of Payroll Administration (OPA) Help Desk operations, providing caller assistance and problem management services to City agencies regarding citywide systems under both FISA and OPA man
Posted 15 hours ago | Updated 3 hours ago

IT Help Desk Specialist (Night)

City of New York

•

New York, New York, USA

Full-time

Company Description Job Description The New York County District Attorney's Office (DANY) has an immediate opening for an IT Help Desk Specialists in its IT Department. In this position, the Specialists are responsible for providing prompt and efficient technical support with varying degrees of complexity for all levels of DANY staff. Responsibilities include but are not limited to: -Perform high-level triage of computer and applications related problems to assign to proper unit or specialist
Posted 2 days ago | Updated 3 hours ago

IT Help Desk Specialist (Day)

City of New York

•

New York, New York, USA

Full-time

Company Description Job Description The New York County District Attorney's Office (DANY) has an immediate opening for an IT Help Desk Specialists in its IT Department. In this position, the Specialists are responsible for providing prompt and efficient technical support with varying degrees of complexity for all levels of DANY staff. Responsibilities include but are not limited to: -Perform high-level triage of computer and applications related problems to assign to proper unit or specialist
Posted 7 days ago | Updated 3 hours ago

Helpdesk Technician - Design Technologies

Langan Engineering

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Parsippany-Troy Hills, New Jersey, USA

Full-time

Langan provides expert land development engineering and environmental consulting services for major developers, renewable energy producers, energy companies, corporations, healthcare systems, colleges/universities, and large infrastructure programs throughout the U.S. and around the world. Our employees collaborate seamlessly among 40+ offices and gain valuable hands-on experience that fosters career growth. Langan culture is entrepreneurial from advancing innovative technical solutions, to part
Posted 60+ days ago | Updated 3 hours ago

IT Help Desk Specialist - Remote

Mayo Clinic

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Remote or Rochester, Minnesota, USA

Full-time

Job Description The role of the Help Desk Specialist position is to act as the initial support contact for problems or other reported issues regarding computers and related technologies from internal staff. The specialist is expected to troubleshoot, resolve or escalate those problems or incidents correctly, and document all of the foregoing. Of critical importance is for the specialist to have excellent interpersonal communication skills to support the delivery of outstanding customer service
Posted 15 hours ago | Updated 3 hours ago

Help Desk Analyst

Robert Half

•

Remote or Philadelphia, Pennsylvania, USA

Contract

Description We are offering a long-term contract employment opportunity for a Help Desk Analyst in the healthcare, hospitals, and social assistance industry located in Philadelphia, Pennsylvania. As a Help Desk Analyst, you will be responsible for supporting users across the health system, managing patient portal issues, and ensuring a high level of customer service. Responsibilities: Address user issues across all departments within the health system, including corporate and hospital department
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Posted 11 days ago | Updated moments ago