Help desk Jobs in New York

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Helpdesk Level1 Tech

Microtek Staffing Services

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New York, New York, USA

Contract

Job Title : Helpdesk Level 1 Tech Job Duration : 6 months contract to Hire Job Location : Canal St, NY Job Timing : 9-5 pm EST (Mon Thru Thurs onsite) Job Description : Provide Daily Infrastructure Support Respond to and resolve technical support requests for hardware, software, and network issues across MacOS and Windows OS environments. Assist team members with setup, troubleshooting, and maintenance of core tools, including Microsoft 365, Google Workspace, Slack, and Zoom. Device Provisioning
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Posted 41 days ago | Updated 18 hours ago

College Aide- Help Desk Technician

City of New York

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New York, New York, USA

Full-time

Company Description Job Description The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. Provide Helpdesk/desktop support for hardware and software computer systems and peripherals. Support and set up audio/visual equipme
Posted 19 days ago | Updated 4 hours ago

Level 1 IT Engineer / Help Desk Engineer

Benvia

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Woodbridge Township, New Jersey, USA

Contract, Third Party

Title: Level 1 IT Engineer / Help Desk Engineer Location: Iselin, NJ Duration: 12 Months Rate: Negotiable Job Description: Myridius is seeking a Proactive level 1 IT Engineer to join their Corporate team @ Iselin, NJ. This role involves providing hands on support for day to day IT operations including user onboarding/offboarding, device setup, Vendor coordination, basic trouble shooting, Inventory tracking and local support for corporate systems and assets. Key Responsibilities: Handling onboa
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Posted 7 days ago | Updated 6 days ago

Helpdesk Support Technician

City of New York

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New York, New York, USA

Full-time

Company Description Job Description The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. Through innovative partnerships with people and organizations throughout New York City, DOP provides opportunities for those on probation to access services and opportunities that positively impact their life trajectory. Following the best current data on "what works," staff at DOP engage in meaningful
Posted 24 days ago | Updated 4 hours ago

Help Desk Analyst

Robert Half

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Union, New Jersey, USA

Contract

Description We are looking for a dedicated Help Desk Analyst to provide exceptional technical support and ensure seamless resolution of user inquiries. In this long-term contract position, you will play a vital role in maintaining customer satisfaction through effective troubleshooting and communication. This opportunity is based in Union, New Jersey. Responsibilities: Escalate unresolved technical issues to higher-level support teams when necessary. Monitor and redirect problems to appropriate
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Posted 11 days ago | Updated 1 hour ago

Help Desk Analyst II

Robert Half

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New York, New York, USA

Contract

Description We are looking for a skilled Help Desk Analyst II to join our team in New York, New York. In this role, you will provide advanced technical support and troubleshooting for hardware, software, and IT systems. This is a long-term contract position suited for professionals with a strong background in IT service management and user support. Responsibilities: Deliver timely and efficient technical support for hardware and software issues, ensuring minimal disruption to business operation
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Posted 25 days ago | Updated 1 hour ago

Help Desk Manager / Project Manager

LaSalle Network

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New York, New York, USA

Contract

LaSalle Network is hiring a Help Desk Manager / Project Manager for an onsite role based in New York, NY or Long Island, NY. This opportunity blends IT support leadership with project oversight to ensure the delivery of seamless network and infrastructure solutions. If you thrive at the intersection of operations and innovation, and you're ready to travel up to 30% to keep tech initiatives moving forward, this might be your next big move. Help Desk Manager / Project Manager - Networks Responsib
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Posted 11 days ago | Updated 9 hours ago

Help Desk Analyst/Trainer

Randstad Digital

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New York, New York, USA

Full-time

job summary: Here are a few options for a professional and organized job description summary for the Help Desk Analyst / Trainer role: Option 1 (Concise) We're looking for a Help Desk Analyst / Trainer with 3-5 years of law firm experience to provide exceptional first and second-level technical support and lead IT training initiatives. This role involves troubleshooting software (Microsoft 365, iManage, Adobe, Litera), hardware, and mobile devices, managing user accounts, and deploying equipm
Posted 18 days ago | Updated 1 hour ago

Help Desk Technician

Yoh - A Day & Zimmerman Company

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New York, New York, USA

Full-time

We re seeking a detail-oriented Help Desk Technician to provide frontline support to a global user base. You ll work with the IT team to maintain end-user systems, office tech, and cloud applications. The ideal candidate is customer-focused, calm under pressure, and experienced in Microsoft-centric environments. Responsibilities: Provide technical support to in-office and remote users.Troubleshoot issues with Windows 10/11, Microsoft 365 (Exchange, Teams, SharePoint), and Adobe Creative Suite.A
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Posted 10 days ago | Updated 1 hour ago

Help Desk

Robert Half

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Remote or Fort Lauderdale, Florida, USA

Contract

Description We are looking for a skilled Help Desk Analyst to join our team in Fort Lauderdale, Florida on a long-term contract basis. This position offers an excellent opportunity to provide technical support and customer service in a dynamic and fast-paced environment. Ideal candidates will demonstrate strong communication skills, technical expertise, and the ability to thrive in a collaborative setting. Responsibilities: Respond to incoming technical support requests and resolve issues promp
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Posted 10 days ago | Updated 1 hour ago

Help Desk Technician

City of New York

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New York, New York, USA

Full-time

Company Description Job Description RICHMOND COUNTY DISTRICT ATTORNEY The men and women of the Richmond County District Attorney's office work each day in partnership with Law Enforcement and the people of Staten Island to pursue justice for victims of crime, to prevent crime in all its forms, and to promote the safety and well-being of all citizens of our Borough. THE ROLE The Help Desk Technician will report directly to the Director of IT in the Administration Unit. The responsibilities of
Posted 19 days ago | Updated 4 hours ago

Hands-on IT Helpdesk Manager

Software Guidance & Assistance

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New York, New York, USA

Contract

Software Guidance & Assistance, Inc., (SGA) is seeking an experienced IT Helpdesk Manager for a Right-to-Hire Contractor assignment with one of our premier Financial Services clients in mid-town NYC. Hybrid - 2-4 days/week in the office. He or she will lead the firm's team of helpdesk technicians across multiple locations, including New York and Madrid. The ideal candidate will oversee the helpdesk team's daily operations, ensuring timely and efficient resolution of break/fix issues, software
Posted 48 days ago | Updated 2 hours ago

Helpdesk Technician

Purchase College

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Harrison, New York, USA

Full-time

The Purchase College Campus Technology Services Department seeks a Helpdesk Technician to provide responsive support for campus technology operations. Responsibilities will include: providing basic and high-level technical support for faculty, staff, and students; preparing documentation; conducting training as necessary; and managing technical support operations and services for computer labs and technology enhanced classrooms used by the College s academic programs. This position will provide
Posted 21 days ago

Help Desk Level 1 Representative

City of New York

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New York, New York, USA

Full-time

Company Description Job Description The Financial Information Services Agency-Office of Payroll Administration (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representative will serve as the "front-line" of the FISA-OPA Help Desk operations, providing caller assistance and problem management services to City agencies regarding citywide systems under both FISA and OPA managemen
Posted 60+ days ago | Updated 4 hours ago

IT Technical Support/Helpdesk Support

cyberThink, Inc.

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Ridgefield Park, New Jersey, USA

Contract, Third Party

IT Technical Support Location: Ridgefield Park, NJ, 07660 -Onsite 5 days per week Duration: 1 year Job Summary: Overview: We are seeking a skilled and customer-focused Tier 2 IT Helpdesk Technician with 5+ years of experience to join our dynamic IT support team. This position is critical to maintaining user productivity and IT service quality, with a strong focus on troubleshooting and resolving issues related to Microsoft Active Directory and Windows environments. Key Responsibilities: Provide
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Posted 31 days ago | Updated 1 day ago

IT Support Lead Help Desk

Randstad Digital

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Edison, New Jersey, USA

Contract

job summary: We are seeking a dedicated IT Support Lead / Systems Analyst to join our IT team in Central New Jersey. In this role, you will provide exceptional technical support to high-profile end users within a dynamic financial services environment while also taking on some system administration tasks (Cloud and onPrem). Your expertise will help maintain our commitment to excellence, ensuring smooth IT operations and cloud-based administrative duties. If you have a passion for technology, le
Posted 20 days ago | Updated 1 hour ago

Help Desk Admin

cyberThink, Inc.

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Jersey City, New Jersey, USA

Full-time

Help desk Admin Jersey City, NJ 100% onsite role Candidate should have following experience: Imaging Laptop and desktop Imaging Windows 7, Windows 10 MacAfee Endpoint Encryption / Anti-Virus MS Office Ticket Remedy Troubleshooting Skills VPN The hourly range for roles of this nature are $20 to $30/hr. Rates are heavily dependent on skills, experience, location and industry. cyberThink is an Equal Opportunity Employer
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Posted 11 days ago

IT Helpdesk Support

Idexcel Inc.

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Ridgefield Park, New Jersey, USA

Contract

Job Title: IT Helpdesk SupportLocation: Ridgefield Park, NJ Duration: Long term JD9AM- 6PM EST /PST Hours(Day 1 onsite)Support PC or other computing device deployment, administration and support, printer maintenance, technical support of moves, add and changes; application troubleshooting and support of office productivity tools such as Microsoft Word, PowerPoint, Excel, Adobe Acrobat, and other Client applications.Will have experience in hardware and software installation, troubleshooting and
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Posted 60+ days ago | Updated 17 hours ago

Help Desk Analyst

Data Processing Resources

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White Plains, New York, USA

Full-time

Help Desk Analyst Job Responsibilities: Responsibilities of this role will include: Field incoming help requests from end users in person, via telephone/remote methods and via e-mail in a courteous and professional manner.Document all pertinent information, including requestor name, department, contact information, and a detailed description of the problem or issue.Build rapport with and elicit problem details from help desk customers.Prioritize and schedule problems. Resolve and/or escalate pr
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Posted 60+ days ago | Updated 22 hours ago

HelpDesk Analyst 2

Paramount Software Solutions, Inc

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Remote or Atlanta, Georgia, USA

Full-time, Part-time, Third Party, Contract

Job ID: 766268 Job Title: GA DHS - Help Desk Analyst 2 Location: Remote 47 Trinity Avenue SW | Atlanta, GA 30334 Duration: 12 Months Client: State Of GA DHS The ID Analyst will work remote, for the Office of Information Technology processing, the onboard and offboard of employees and contractors working for DHS. *This position is ADMINISTRATIVE/CLERICAL SUPPORT ROLE in nature; it is NOT an IT -Technical support position. *State of Georgia resident applicants only. Position Responsibilitie
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Posted 7 days ago | Updated 3 days ago