Help desk Jobs in New York

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Help Desk Analyst

Sparks Group

New York, NY, USA

Contract

Job Summary/Company: Sparks Group has partnered with a government contractor/research organization to find a Help Desk Analyst. This is a contract role that is 100% onsite; the selected candidate must be able to work onsite 5 days a week. If you're looking for established processes/procedures and are comfortable following protocols, this will be a good fit for you. You are going to learn a lot on the job; you must be adaptable and learn on the go. There is a lot of unique software the researche

Help Desk Admin

cyberThink, Inc.

Jersey City, NJ, USA

Part-time

Job Title: Help Desk Admin ( 4-8 years profile only ) Location: Jersey City NJ (Onsite Role) Description: Candidate should have following experience: Imaging Laptop and desktop Imaging SCCM Windows 7, Windows 10 MacAfee Endpoint Encryption / Anti-Virus MS Office Ticket Remedy Troubleshooting Skills VPN The hourly range for roles of this nature are $30 to $40/hr. Rates are heavily dependent on skills, experience, location and industry. cyberThink is an Equal Opportunity Employer

Global Helpdesk Analyst

Cantor Fitzgerald

New York, NY, USA

Full-time

Global Helpdesk Analyst Overview: Cantor is looking for Global Helpdesk Analyst to become part of our US team in our NYC downtown office. Become part of an exciting, growing & fast-paced IT helpdesk team with great career progression opportunities and a chance to learn & expend your IT knowledge within the Finance industry. The team will be responsible for providing frontline first level troubleshooting support for Internal end users. This will include but not limited to receiving, prioritizing,

IT Helpdesk/Desktop Support Analyst

Apex Systems

New York, NY, USA

Full-time

Job#: 2012884 Job Description: Our great client in New York City has a long term contract opening for a Helpdesk/Desktop Support Analyst. If you are interested please apply with resume to . Address: 200 Liberty Street, 31st FL, New York, NY 10281 1. Interview and Training will be handled remotely. A working/stable internet connection and confidential/quiet workspace is required. Mifi devices/hotspots are prohibited. 2. After completion of training, worker will be required to report to the New

Helpdesk Support

NetPace

Bernards, NJ, USA

Contract

Summary:As a Field Engineer 3, you will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites, and/or depot locations.This is a journeyman position for the typical desk side support technician.You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools.You

Helpdesk Support Engineer

Motion Recruitment Partners, LLC

Garden City, NY, USA

Full-time

Our client is seeking a Help Desk Support professional for a hybrid position for their Garden City and Lake Success offices. This role involves providing technical assistance, diagnosing hardware and software issues, and maintaining print room operations. Required Skills & Experience: Troubleshooting technical problems Proficiency in Windows Desktop operating systems and Microsoft Office suites Familiarity with remote access technologies (VPN, terminal services) Basic Active Directory administra

Help Desk Technician// NJ

Motion Recruitment Partners, LLC

Hackensack, NJ, USA

Full-time

Law firm looking to onboard a Help Desk Technician. You will be responsible for all internal escalations with the Help Desk team while also troubleshooting, providing hardware/software technical assistance and providing general assistance to senior tech staff. You'll be responsible for setting up conference rooms and staying nearby while meetings take place. You must be willing to travel occasionally to other office sites when certain projects arise (MA, FL & TX). Qualifications: -You must have

Help Desk Technician

Lighthouse Professional Services

Yonkers, NY, USA

Contract

Please note this position is on site 5 days a week - 8:30 to 5:30, 27 per hour is the pay rate client location (Yonkers NY) is within walking distance from the train station as well HELP DESK TECHNICIAN The role of the Help Desk Technician is to assist employees and visitors who are experiencing any procedural or operating difficulty with the use of IT applications, products or services. Complex and/or high priority problems are elevated to specialized support groups for resolution when needed

IT Help Desk Engineer (Tier 2-3)

CAC America Corporation

New York, NY, USA

Full-time

Work Location: Manhattan (Midtown), NY Base Salary: Min $55,000 Max: $60,000 Work Schedule: Mon-Fri 8:30 am -8:00 pm *8 hours work, rotates three shifts Hybrid (4 days : work at office, 1 day: work from home) Who We Are CAC America Corporation was established in 1989, in Manhattan, NY as the American Subsidiary of CAC Holdings Corporation which is located in Tokyo, Japan. Our core services are System development, System integration, and Systems operation. We are looking for a Tier 2-3 level

Help Desk Admin

cyberThink, Inc.

Jersey City, NJ, USA

Contract, Third Party

Job Title: Help Desk Admin ( 4-8 years profile only ) Location: Jersey City NJ (Onsite Role) No. of Positions: 1 Note: Description: Candidate should have following experience: Imaging Laptop and desktop Imaging SCCM Windows 7, Windows 10 MacAfee Endpoint Encryption / Anti-Virus MS Office Ticket Remedy Troubleshooting Skills VPN The hourly range for roles of this nature are $30 to $35/hr. Rates are heavily dependent on skills, experience, location, and industry. cyberThink is an Equal Opportuni

Helpdesk position for hedge fund in CT

The Astor Group

Greenwich, CT, USA

Full-time

In this role, you will provide maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk. You will be responsible for administration and internal support of the Companys PCs, printers, servers, and related equipment. Tasks include end user support and performing PC maintenance, upgrades and configurations. Responsibilities: Provide helpdesk support and resolve problems to th

IT Technical Support / Help Desk

Trigyn Technologies, Inc.

New York, NY, USA

Contract, Third Party

Trigyn's direct government client has an immediate long term need for an IT Technical Support / Help Desk Consultant in Manhattan, NY. Description: Provide technical support for software, hardware, network, and telephony issues for all staff. Agents diagnose and resolve basic technology issues adhering to ITIL based ITSM processes. Duties: ? Provide comprehensive IT technical support to user ? Maintain accurate call information in system ? Log, categorize and prioritize user tickets ? Escalate

Help Desk Support

Softpath System, LLC.

New York, NY, USA

Third Party, Contract

Job Title: Help Desk support Location: NYC - 10022 - Onsite from Day1 4+ years of progressive experience in the desktop environment. Advanced knowledge and understanding of Windows desktop operating systems and intermediate knowledge and understanding of APPLE MAC systems. Advanced ability to perform complex troubleshooting / analysis of PC hardware, operating systems, and office automation software, with expert level knowledge in at least one area of specialization. Intermediate knowledge of t

Help Desk Admin / Desktop Support Admin

cyberThink, Inc.

Jersey City, NJ, USA

Contract

Job Description: Candidate should have following experience: Imaging Laptop and desktop Imaging Windows 7, Windows 10 MacAfee Endpoint Encryption / Anti-Virus MS Office Ticket Remedy Troubleshooting Skills VPN The rate range for roles of this nature are $20 to $40/hr. Rates are heavily dependent on skills, experience, location, and industry. cyberThink is an Equal Opportunity Employer Thanks &Regards, Khushi Singh |Sr. Technical Recruiter ;/p>

Helpdesk Manager

Data Processing Resources

Yonkers, NY, USA

Full-time

HELPDESK MANAGER SUMMARY: Performs work installing, troubleshooting, servicing, and upgrading network and computer software and hardware, and provides support to staff. RESPONSIBILITIES: Manage and evaluate the data from the ticketing systemManage level 1/2 ticket requests in the IT ticket system (Fresh Service)Manage unassigned tickets and workflowMonitor IT requests and use trends to improve serviceSupport all hardware, including installation, troubleshooting, upgrading, and servicing of compu

Help Desk Specialist (Windows 10 / Active Directory)

Trigyn Technologies, Inc.

White Plains, NY, USA

Contract, Third Party

Our client - a major utility firm based out of Westchester County, NY - has an immediate need for a Help Desk Specialist. The particulars of the position are as follows. Project Overview: The consultant will field incoming help desk requests from end users via both telephone and e-mail in a courteous\professional manner. Document all pertinent end user information. Resolve computer issues on impact. Escalate calls to appropriate support groups in IT. Support the distribution of RSA Key Fobs, Ir

Technical Financial Support Specialist/Help Desk

Recruit Professional Services

New York, NY, USA

Full-time

Responsibilities Provide level one support resolving day-to-day technical issues for 200+ users within our corporate office, remote offices, DR site and traveling employees. Support will be provided both desk-side and over the telephone. Setting up, repairing and maintaining a wide range of hardware (Desktops, laptops, VDI, printers and all other peripherals) and software (MS Office, VMWare, market data software) and providing technical assistance and training to the end-users. Work closely with

Service Desk/Help Desk Technician with Healthcare/Hospital industry

InfoPeople Corp

Remote

Contract

Shift One - 7 am - 3 pm x 2 Technician Shift Two - 3 pm to 11 pm x 1 Technician Shift Three - 11 pm to 7 am x 1 Technician Weekend Shift - One weekend a month on-call rotation. As the Service Desk Analyst 1, you will also assist, as necessary, with P.C. builds, reviewing software needs, and processing other Information Technology ("I.T. ") service requests. Credentials and Experience Minimum of 2-3 years of help desk support experience, preferably in a high-volume technical, customer service, or

Help Desk - Tier 1 Technician Remote

TransAmerica Technology Services

Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-use

Senior Help Desk Legal

Phoenix Technology Partners, LLC

Remote

Contract

Typical responsibilities include, but are not limited to, the following: Respond to, research, and resolve user inquiries for first- and second-level support received via telephone, e-mail, or walk-in, in a timely and efficient manner Maintain effective communication and follow-up with assigned floors Interface and maintain effective communication with other Support, Training, and Information Systems staff Escalate problems to appropriate individual(s) based on established guidelines and proce