Helpdesk Analyst jobs in Philadephia, PA

Plymouth Meeting, Pennsylvania

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Today

Description We are looking for a dedicated Help Desk Analyst to join our team in Plymouth Meeting, Pennsylvania. The ideal candidate will excel at troubleshooting technical issues, providing exceptional support, and ensuring smooth operations for end users. This role requires strong communication skills and a proactive approach to problem-solving in a dynamic environment. Responsibilities: Diagnose and resolve technical problems related to hardware, software, and network systems. Record and man

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Full-time

USD 50,000.00 - 52,000.00 per year

Help Desk Analyst II

Willow Grove, Pennsylvania

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Today

Description Key Responsibilities Own accountability for day-to-day help desk operations to ensure tickets are properly prioritized, assigned, and resolved within defined SLAs. Monitor ticket queues in PSA (Autotask) to maintain even workload distribution and ensure prompt ticket handling. Serve as the primary technical escalation point for Tier 1 technicians, offering guidance and assisting with complex issues. Provide Tier 2 technical support to resolve escalated service tickets for client syst

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Full-time

USD 70,000.00 - 85,000.00 per year

Help Desk Analyst- New

Hybrid in Trenton, New Jersey

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3d ago

Job Title: Help Desk Analyst- New Job ID: 25-11276 Location: Trenton, NJ(Hybrid) Duration: 04 Months On Contract Help Desk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. Excellent communication skills and computer knowledge is preferred. Position is a hybrid model. Selected applicants will be required to work remotely and report on-site. (1 day REMOTE: Tuesday, Wednesda

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Contract

Up to $20

IT Help Desk Analyst

Trenton, New Jersey

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9d ago

Position is a hybrid model. Selected applicants will be required to work remotely and report on-site. (1 day REMOTE: Tuesday, Wednesday or Thursday). Selected applicants will be required to work 8:30 to 4:30 Tuesday to Friday and Saturday 7-3 Note: 35 hour workweek. Excellent Communication is Needed. All training will be conducted on premises at 25 Market St. Trenton, NJ. 2-year college degree or equivalent technical study - preferred Training on the AOC procedures and system will be provided

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Contract

$22 - $23

Help Desk Analyst- Onsite, NJ

Trenton, New Jersey

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Today

Help Desk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. Excellent communication skills and computer knowledge is preferred. Position is a hybrid model. Selected applicants will be required to work remotely and report on-site. (1 day REMOTE: Tuesday, Wednesday or Thursday). Selected applicants will be required to work 8:30 to 4:30 Tuesday to Friday and Saturday 7-3 Note: 3

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Third Party, Contract

Help Desk Analyst

Berwyn, Pennsylvania

•

Today

We are hiring two Help Desk Analysts-one in Philadelphia and one in King of Prussia-to join our IT Support Services team. This role encompasses both Tier One and Tier Two responsibilities, offering a growth path for candidates with varying levels of experience. You will provide technical support for Windows-based hardware and software, Mobile Devices, Entra ID (Azure AD), password resets, and general IT troubleshooting. This is an on-site opportunity that will see the successful candidate on-sit

Contract

Helpdesk Coordinator // MSP Environment

Fort Washington, Pennsylvania

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Today

Job Description A fast-growing Managed Service Provider (MSP) based in Fort Washington, PA is seeking a Help Desk Coordinator to join the support team. This role combines hands-on technical troubleshooting with operational coordination, ensuring that client issues are handled efficiently and service levels are consistently met. The ideal candidate will have experience working in an MSP or multi-client environment, a strong grasp of Tier 1-2 support processes, and excellent organizational skills

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Full-time

70k - 80k

Help Desk Analyst

Remote

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6d ago

Help Desk Analyst Our client, a leading organisation in the technology and services sector, is looking for a motivated and customer-focused Help Desk Analyst to join their IT support team. This role is perfect for someone who enjoys troubleshooting, helping others, and working in a fast-paced, technology-driven environment. What You ll Do: Serve as the first line of support for technical issues via phone, email, or ticketing system.Diagnose and resolve hardware, software, and network problems.Es

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Full-time

$40,000 - $60,000

Help Desk Engineer II/III

Conshohocken, Pennsylvania

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Today

Description We are looking for a motivated Help Desk Engineer II/ to join our dynamic team in Conshohocken, Pennsylvania. As a trusted IT Consulting and Managed IT provider, we are dedicated to delivering personalized and efficient service to our clients. This role involves supporting a diverse range of technologies and systems, ensuring businesses can operate seamlessly and securely. Responsibilities: Deliver technical support for Microsoft business applications and various line-of-business so

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Full-time

USD 60,000.00 - 90,000.00 per year

Associate Help Desk Support Technician

Remote or South Dakota

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Today

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. Work Shift: 8 Hours - Day Shifts (United States of America) Scheduled Weekly Hours: 40 Salary Range: $16.50 - $26.50Pay starts at $16.50 and increases according to years of applicable exper

Full-time

USD 16.50 per hour

Help Desk Lead with health and human service

Remote or Columbus, Ohio

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Yesterday

IT Service Management or Help Desk leadership supporting large state or federal agencies Experience managing support operations for Medicaid Enterprise System (MES) or other HHS modernization projects Experience developing and maintaining SOPs, SLAs, and service reporting dashboards Familiarity with ITIL or other service management frameworks Experience with service management tools (e.g., ServiceNow, Jira Service Desk, Remedy) Proven success coordinating across multiple vendors or system integr

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Contract

Depends on Experience

Help Desk Support Spec

Remote

•

Today

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w

Full-time

USD 17.00 - 31.30 per hour

Help Desk Support Technician

Remote or Norfolk, Virginia

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Today

Title: Help Desk Support Technician Agency: Tidewater Community College Location: Norfolk - 710 FLSA: Nonexempt Hiring Range: $21.25 per hour, part time Full Time or Part Time: Part Time Additional Detail Job Description: Tidewater Community College has served South Hampton Roads - both students and employers - for 50 years. It has grown from 1 campus into a regional educational and economic force. TCC is the largest provider of higher education and workforce services in Hampton Roads, enrollin

Full-time

USD 21.25 per hour

PIMS Helpdesk & Data Support Specialist

Remote or San Antonio, Texas

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22d ago

Position Overview We are seeking a detail-oriented and service-focused PIMS Helpdesk & Data Support Specialist to join our veterinary group. This role is critical in supporting hospitals with their Practice Information Management System (PIMS), ensuring timely issue resolution, smooth data migration, and confident system adoption. The successful candidate will act as the first point of contact for hospital teams, asking the right questions to uncover root causes, troubleshooting issues, validati

Full-time

Help Desk Representative - Healthcare - Remote Wisconsin

Remote or Milwaukee, Wisconsin

•

Yesterday

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary The Help Desk Representative - Healthcare - Remote Wisconsin job contains positions associated with providing consultancy utili

Full-time

USD 29,100.00 - 41,600.00 per year

Help Desk Coordinator

Trenton, New Jersey

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10d ago

Job Title: Help Desk Coordinator Location: Trenton, NJ. Type: Contract Help Desk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. Excellent communication skills and computer knowledge is preferred. Excellent Communication is Needed. All training will be conducted on premises at 25 Market St. Trenton, NJ. 2-year college degree or equivalent technical study - preferred Trainin

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Contract

$20 - $22

Help Desk Specialist(Entry Level)

Remote

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30+d ago

Help Desk Specialist Location: Remote Work Type: Remote Remote Work: NO Job Description Gridiron IT is seeking a Help Desk Specialist to provide high-level support for a Department of Defense (DoD) Travel contract. This role delivers technical, functional, and customer-focused assistance to ensure seamless operation and user experience within the Defense Travel System (DTS) and related DoD travel programs. Responsibilities Provide assistance to all DoD personnel regarding the use and adminis

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Contract

$15 - $20

ATM Help Desk Technician (2nd Shift & Weekends)

Remote or Richmond, Virginia

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Today

Job Title: ATM Help Desk Technician (2nd Shift & Weekends) Location: Remote, Virginia, USADuration: 5 Months ContractSchedule: 2nd Shift + Weekends (24x7x365 Support Environment)Position Overview: We are seeking a proactive and technically skilled ATM Help Desk Technician to join the Technical Operations Center Technician Support team. In this role, you will play a key part in driving ATM availability by supporting a nationwide fleet of ATMs and field service technicians in a fast-paced, high-a

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Contract

USD0 - USD0

Help Desk Engineer - Level I

Merchantville, New Jersey

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Today

JobID: 50950 Overview: Prestige Staffing's client is a Managed Service Provider, providing a wide range of IT support and services to small to mid-size businesses. They are looking for a Help Desk Engineer with strong communication skills and a passion to technology to join their team and provide user, networking, and systems troubleshooting to their clients. Required Skills: Strong analytical thinking skills Exceptional communication abilities, both oral and written Empathy towards client iss

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Full-time

USD 50,000.00 - 59,000.00 per year

Helpdesk Analyst

Malvern, Pennsylvania

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Today

Location: Malvern, PA Description: Our client is currently seeking a Helpdesk Analyst: FULLY ONSITE MONDAY - FRIDAY 1.With oversight, provides Tier 1 & 1.5 production and non-production support of applications and databases for software. 2.Monitors production systems for alerts, outages and system issues. 3.Seeks continuous improvements for applications, processes, support methods and team effectiveness. 4.Executes technical procedures to resolve production & non-production issues. 5.Evalua

Contract

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Helpdesk Analyst jobs in Philadelphia, PA, USA