Helpdesk Analyst jobs in Philadephia, PA

Philadelphia, Pennsylvania

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13d ago

Name of Position: Helpdesk AnalystLocation: Philadelphia PANote: 2 rounds of interviews; 1 will be online second interview will be in-person Job descriptionMinimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal skillGreat organizational skillsExcellent an

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Third Party, Contract

Depends on Experience

Helpdesk Analyst

Philadelphia, Pennsylvania

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22d ago

Name of Position: Helpdesk AnalystLocation: Philadelphia PANote: 2 round of interview 1 will be online second interview will be in-person Job descriptionMinimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using GroupLink s eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal

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Contract, Third Party

$40 - $45

Helpdesk Analyst

Philadelphia, Pennsylvania

•

21d ago

Name of Position: Helpdesk AnalystLocation: Philadelphia PANote: 2 round of interview 1 will be online second interview will be in-person Job descriptionMinimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal skillGreat organizational skillsExcellent analy

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Third Party, Contract

Depends on Experience

Help Desk Analyst

Philadelphia, Pennsylvania

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21d ago

Help Desk Analyst Minimum skills and experience: Minimum 2 years of experience working in a single point of contact help desk Experience using Jira Service Management Helpdesk application Familiar with Jira Service Management. Experience using Genesys Cloud contact center and customer experience platform Strong customer service skills; telephone etiquette Great team-oriented interpersonal skill Great organizational skills Excellent analytical and problem-solving skills Strong oral and written co

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Contract

25 - 30

Help Desk Analyst

Philadelphia, Pennsylvania

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Yesterday

Help Desk Analyst Duration: 12 Months Locations: Philadelphia, PA Position Overview Minimum skills and experience: Minimum 2 years of experience working in a single point of contact help desk Experience using Jira Service Management Helpdesk application Experience using GroupLinks eHelpdesk platform Experience using Genesys Cloud contact center and customer experience platform Strong customer service skills; telephone etiquette Great team-oriented interpersonal skill Great organizational skills

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Contract

Depends on Experience

Help Desk/Desktop Support Analyst

Philadelphia, Pennsylvania

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Today

Description We are looking for a Help Desk/Desktop Support Analyst to support daily end-user technology needs for a retail organization in Philadelphia, Pennsylvania. This Long-term Contract position is ideal for someone who enjoys resolving workstation issues, guiding users through technical problems, and maintaining reliable desktop performance in a fast-paced environment. The role focuses on delivering responsive support across Microsoft Windows systems while helping employees stay productive

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Contract

Helpdesk Analyst | End User Support | Experienced Hire

Bala Cynwyd, Pennsylvania

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Today

Overview Our Helpdesk is committed to providing the highest level of technical support for our end-user community. Our mission is to maintain business productivity by being the first point of contact for all technical issues in our environment. You will engage with and directly support over 1,200 users across our dynamic trading, business, and technical environments. You will not only be responsible for resolving technical issues as they arise, but will also be heavily involved in projects to p

Full-time

Help Desk Analyst - Trenton, NJ

Trenton, New Jersey

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Today

The ideal Helpdesk Coordinator will have knowledge and experience supporting and troubleshooting various Microsoft applications. The analyst is an excellent communicator, able to speak to end users positively and explain technical detail in a manner they can understand. They can demonstrate the ability to work well in a fast-paced, iterative, deadline-driven environment and have the ability to organize, prioritize, and meet established deadlines. The analyst will adhere to established Help Desk

Full-time

Helpdesk Analyst I

Trevose, Pennsylvania

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Today

Job Description #LI-CR2 #LI-Remote Responsibilities Essential Functions and Primary Duties React to level 1 service issues, including troubleshooting O365, password resets, internet connectivity, servers, workstations, email, and software applicationsEscalate problems to the appropriate engineering disciplines within the organization or external vendors as required to achieve resolutionProvide superior customer service by being courteous, knowledgeable, and professionalRespond to and log all

Full-time

Help Desk/Desktop Support Analyst

Philadelphia, Pennsylvania

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Today

Description We are looking for a Help Desk/Desktop Support Analyst to provide responsive technical support for end users in Philadelphia, Pennsylvania. This Long-term Contract opportunity is ideal for someone who enjoys solving everyday technology issues, delivering excellent customer service, and keeping support requests organized from intake through resolution. The role focuses on assisting users with common desktop, access, and connectivity problems while maintaining accurate records of all s

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Contract

D&T Help Desk Analyst

Remote

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Today

Job Title: D&T Help Desk Analyst Job Location: TX (Remote) Job Duration: 12 Months (Possibility of Conversion) Work Schedule Monday - Friday 7:00 AM - 4:00 PM CST Position Overview The D&T Help Desk Analyst provides first-level technical support by assisting users with software, login, email, Office 365, mobile device, and other technical issues. This is a customer service-focused role that requires strong troubleshooting skills and the ability to guide users through technical solutions.

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Contract

Helpdesk Associate

Malvern, Pennsylvania

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Today

Job#: 3041599 Job Description: - IT Support / Help Desk Specialist - (Malvern, PA) ** $23.00 - $29.00 / Hourly Rate ** Apex Systems has an Immediate Need for multiple IT Support / Help Desk Specialists in Malvern, PA !! This will be an "est. 12 Month Contract" opportunity, supporting one of our Largest Healthcare Clients across the East Coast! Please See Below for all Position Details & How To Apply. HOW TO APPLY Send a Resume to: - Job Title: IT Support / Help Desk Specialist - Location:

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Full-time

$25 - $29 per hour

Help Desk Manager- Mt. Laurel- Second Shift

Mount Laurel Township, New Jersey

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Today

Wachter is looking for a Full time Help Desk Manager in Mt. Laurel, AR for the 2pm-11pm shift. The Help Desk Manager is responsible for leading Wachter's multi-tier technical support operations, ensuring exceptional service delivery across incident management, request fulfillment, and customer support channels. This role oversees Help Desk Supervisors and support staff while driving operational excellence in a fast-paced, ISO-certified, ITIL-aligned environment. The ideal candidate is a strong

Full-time

Sr. Help Desk Support Technician

Delanco, New Jersey

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Today

Position Overview: The Sr. Help Desk Support Technician or Sr. IT Warehouse Support Technician maintains and support computer systems and networks aiming for the highest functionality. They must have knowledge of Warehouse process, computer software, hardware, RF equipment and a variety of internet applications. The ideal candidate will have great troubleshooting abilities and attention to detail. The goal is to build and maintain efficient operational performance within the warehouse to optimi

Full-time

USD 65,000.00 - 68,000.00 per year

IT Technician I - Help Desk

Villanova, Pennsylvania

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Today

Posting Details Do you have questions about the application process? If so, please refer to the Applicant FAQ's. Position Information Posting Number: 20255659V Position Title: IT Technician I - Help Desk Posting Type Student Hours/week: 20 hours per week Eligibility: Work study preferred but open to all students Semester 2025-2026 Academic Year Location St. Mary's Hall Detailed Work Schedule Number of positions: 6 Department: 715-UTS - Technology Support Services Contact Name: Kimbe

Full-time

USD 13.00 per hour

Clinical Service Desk Helpdesk (EMR Systems Support) Associate - Remote Role

Remote

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7d ago

Company Overview: Req ID: 382288 NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. Job Description: All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be required depending on b

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Contract, Third Party

$20 - $25

Clinical Service Desk Helpdesk (EMR Systems Support) Associate - Remote Role

Remote

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7d ago

Easy Apply

Contract

$20 - $25

IT Support Services I-Help Desk

Wilmington, Delaware

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Today

About Courser Courser accelerates the growth of IT service provider companies. We forge dynamic partnerships, leveraging our values of Teamwork, Service, Growth-Mindedness, Trust, and Innovation to deliver impactful solutions and phenomenal customer experiences. If you thrive in a fast-paced IT environment, join our rapidly expanding team and contribute to our ongoing success. IT Support Services I-Help Desk We are looking for a skilled IT Support Services professional to join our team and deli

Full-time

EMR Help Desk

Remote

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13d ago

Experience providing both Epic EMR Tier 1 and MyChart Tier 1 supportExperience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)Experience writing knowledge base articles and tip sheetsExperience using ticketing systems (in this case ServiceNow experience is preferred)

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Contract

16 - 18

IT Support Services II-Help Desk

Wilmington, Delaware

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Today

About Courser Courser accelerates the growth of IT service provider companies. We forge dynamic partnerships, leveraging our values of Teamwork, Service, Growth-Mindedness, Trust, and Innovation to deliver impactful solutions and phenomenal customer experiences. If you thrive in a fast-paced IT environment, join our rapidly expanding team and contribute to our ongoing success. IT Support Services II-Help Desk We are seeking a skilled IT Support Services II-Help Desk to join our dynamic IT team.

Full-time

Helpdesk Analyst jobs in Philadelphia, PA, USA