Helpdesk Analyst jobs in Philadephia, PA

Philadelphia, Pennsylvania

•

8d ago

Name of Position: Helpdesk AnalystLocation: Philadelphia PANote: 2 round of interview 1 will be online second interview will be in-person Job descriptionMinimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using GroupLink s eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal

Easy Apply

Third Party, Contract

$40 - $45

Helpdesk Analyst

Philadelphia, Pennsylvania

•

7d ago

Name of Position: Helpdesk AnalystLocation: Philadelphia PANote: 2 round of interview 1 will be online second interview will be in-person Job descriptionMinimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal skillGreat organizational skillsExcellent analy

Easy Apply

Contract, Third Party

Depends on Experience

Helpdesk Analyst

Philadelphia, Pennsylvania

•

7d ago

Name of Position: Helpdesk AnalystLocation: Philadelphia PANote: 2 rounds of interviews; 1 will be online second interview will be in-person Job descriptionMinimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal skillGreat organizational skillsExcellent an

Easy Apply

Third Party, Contract

Depends on Experience

Help Desk Analyst

Philadelphia, Pennsylvania

•

7d ago

Help Desk Analyst Minimum skills and experience: Minimum 2 years of experience working in a single point of contact help desk Experience using Jira Service Management Helpdesk application Familiar with Jira Service Management. Experience using Genesys Cloud contact center and customer experience platform Strong customer service skills; telephone etiquette Great team-oriented interpersonal skill Great organizational skills Excellent analytical and problem-solving skills Strong oral and written co

Easy Apply

Contract

25 - 30

Help Desk Analyst

Philadelphia, Pennsylvania

•

2d ago

Help Desk Analyst Duration: 12 Months Locations: Philadelphia, PA Position Overview Minimum skills and experience: Minimum 2 years of experience working in a single point of contact help desk Experience using Jira Service Management Helpdesk application Experience using GroupLinks eHelpdesk platform Experience using Genesys Cloud contact center and customer experience platform Strong customer service skills; telephone etiquette Great team-oriented interpersonal skill Great organizational skills

Easy Apply

Contract

Depends on Experience

Help Desk Analyst

Remote or Philadelphia, Pennsylvania

•

Today

Description We are looking for a Help Desk Analyst to provide responsive technical support for end users in Philadelphia, Pennsylvania. This Contract to permanent position is ideal for someone who enjoys resolving everyday technology issues, delivering strong customer service, and keeping support requests organized from intake through resolution. The role focuses on troubleshooting Microsoft Windows environments, assisting with account access, and ensuring users receive timely and effective help

Easy Apply

Full-time

Help Desk Analyst

Remote or Philadelphia, Pennsylvania

•

Today

Description We are looking for a Help Desk Analyst to provide responsive technical support for end users in Philadelphia, Pennsylvania. This contract opportunity with permanent potential is ideal for someone who enjoys resolving day-to-day system issues, delivering excellent customer service, and keeping support requests organized from intake through resolution. The role focuses on troubleshooting Microsoft Windows environments, assisting with account access, and ensuring users receive timely, e

Easy Apply

Full-time

Help Desk Analyst

Remote or Philadelphia, Pennsylvania

•

Today

Description We are looking for a Help Desk Analyst to support end users with day-to-day technical issues in Pennsylvania. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving problems, delivering responsive customer support, and maintaining reliable desktop performance across a Microsoft Windows environment. The person in this role will handle incoming service requests, troubleshoot system and access issues, and help ensure users can work efficien

Easy Apply

Full-time

Help Desk Analyst

Remote or Philadelphia, Pennsylvania

•

Today

Description We are looking for a Help Desk Analyst to provide responsive technical support for end users in Philadelphia, Pennsylvania. This contract opportunity is ideal for someone who enjoys resolving everyday technology issues, delivering strong customer service, and keeping support requests organized and moving toward resolution. The role focuses on troubleshooting Microsoft Windows environments, assisting with account access, and ensuring a smooth support experience across the service desk

Easy Apply

Full-time

Help Desk/Desktop Support Analyst

Philadelphia, Pennsylvania

•

Today

Description We are looking for a Help Desk/Desktop Support Analyst to provide responsive technical support for end users in Philadelphia, Pennsylvania. This Long-term Contract opportunity is ideal for someone who enjoys solving everyday technology issues, delivering excellent customer service, and keeping support requests organized from intake through resolution. The role focuses on assisting users with common desktop, access, and connectivity problems while maintaining accurate records of all s

Easy Apply

Contract

Helpdesk Analyst | End User Support | Experienced Hire

Bala Cynwyd, Pennsylvania

•

Today

Overview Our Helpdesk is committed to providing the highest level of technical support for our end-user community. Our mission is to maintain business productivity by being the first point of contact for all technical issues in our environment. You will engage with and directly support over 1,200 users across our dynamic trading, business, and technical environments. You will not only be responsible for resolving technical issues as they arise, but will also be heavily involved in projects to p

Full-time

Helpdesk Analyst | End User Support | Experienced Hire

Pennsylvania

•

4d ago

Full-time

Help Desk Analyst

Trenton, New Jersey

•

Today

Company Description Job Description Help Desk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. Excellent communication skills and computer knowledge is preferred. All training will be conducted on premises at 25 Market St. Trenton, NJ. 2-year college degree or equivalent technical study - preferred Training on the AOC procedures and system will be provided. Engagement wi

Full-time

Help Desk Analyst - Trenton, NJ

Trenton, New Jersey

•

Today

Candidate will need to work Onsite for the first few weeks for training. Schedule is: M-F 8:30 to 4:30 with eventual 2 remote days after training Note: 35 hour work week. Excellent Communication is Needed. All training will be conducted on premises at 25 Market St. Trenton, NJ. 2-year college degree or equivalent technical study - preferred Training on the AOC procedures and system will be provided. Engagement will be extended. SUMMARY: The ideal Helpdesk Coordinator will have knowledge and

Full-time

D&T Help Desk Analyst

Remote

•

Today

Job Title: D&T Help Desk Analyst Job Location: TX (Remote) Job Duration: 12 Months (Possibility of Conversion) Work Schedule Monday - Friday 7:00 AM - 4:00 PM CST Position Overview The D&T Help Desk Analyst provides first-level technical support by assisting users with software, login, email, Office 365, mobile device, and other technical issues. This is a customer service-focused role that requires strong troubleshooting skills and the ability to guide users through technical solutions.

Easy Apply

Contract

Technical Helpdesk Analyst

Remote or Texas

•

Today

Job Description Technical Helpdesk Analyst About the Role Conduent is seeking a Service Desk/Software Support Analyst who desires to work with a highly energetic and dynamic team supporting medium to large transaction processing systems for Conduent customers. This position requires a detail-oriented individual who will be responsible for providing Technical Help Desk support for all customer-escalated issues and bugs, with ongoing research and investigation. Work Schedule Sunday - Tuesday,

Full-time

USD 47,740.00 - 62,000.00 per year

Help Desk Analyst ~ Local to Ohio

Remote

•

14d ago

Client Name: State of OHIO - DCY - Help Desk Analyst 1/ HDA1 (808942) Role: Help Desk Analyst Remote Interviews via Teams No New Submittals After: 08/12/2026 The Help Desk Analyst provides Tier 1 technical assistance and program support for statewide childserving systems. This role helps providers and county staff navigate systems, resolve issues, ensure secure access, and support the implementation of program policies across multiple automated platforms. Core Responsibilities Provide Tier 1

Easy Apply

Contract, Third Party

Depends on Experience

NC-803591 EHR Helpdesk Analyst 1st Shift

Remote or North Carolina

•

Today

Complete Description: Provides advanced Epic EHR support across 13 facilities. Fully remote, 1st shift (7AM-3:30PM EST). Resolves technical issues, manages access, and supports users; includes weekends and holidays to ensure reliable patient-care systems. The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to

Full-time

IT Technician I - Help Desk

Villanova, Pennsylvania

•

Today

Posting Details Do you have questions about the application process? If so, please refer to the Applicant FAQ's. Position Information Posting Number: 20255659V Position Title: IT Technician I - Help Desk Posting Type Student Hours/week: 20 hours per week Eligibility: Work study preferred but open to all students Semester 2025-2026 Academic Year Location St. Mary's Hall Detailed Work Schedule Number of positions: 6 Department: 715-UTS - Technology Support Services Contact Name: Kimbe

Full-time

USD 13.00 per hour

Help Desk Manager- Mt. Laurel- Second Shift

Mount Laurel Township, New Jersey

•

Today

Wachter is looking for a Full time Help Desk Manager in Mt. Laurel, AR for the 2pm-11pm shift. The Help Desk Manager is responsible for leading Wachter's multi-tier technical support operations, ensuring exceptional service delivery across incident management, request fulfillment, and customer support channels. This role oversees Help Desk Supervisors and support staff while driving operational excellence in a fast-paced, ISO-certified, ITIL-aligned environment. The ideal candidate is a strong

Full-time

Helpdesk Analyst jobs in Philadelphia, PA, USA