Helpdesk Engineer Jobs

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Help Desk Analyst

Atash Enterprises, LLC

Conyers, Georgia, USA

Contract

*Call center experience REQUIRED.* MUST meet/exceed ALL required skillsUnder direct supervision, assists customers with tier one issues or forwards to second-tier support for issues beyond their subject matter expertise.LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia* *MUST be Bilingual, Spanish**MUST have call center experience.* Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high v

Help Desk - AZ

Ledgent Technology

Phoenix, Arizona, USA

Full-time

Position: IT Support Specialist Department: Information Technology Reports To: IT Support Desk Supervisor Location: Gilbert, AZ (fully onsite, 5 days per week) Pay: $25 - $30/hour We are seeking a motivated IT Support Specialist to join our team in Gilbert, AZ. This role involves analytical, technical, and administrative tasks related to the planning, design, and installation of personal computer systems, workstations, and servers. The successful candidate will diagnose and resolve issues re

Help Desk Technician

Caresoft

Little Rock, Arkansas, USA

Contract

Title: ADPS Help Desk Technician Location: Little Rock, AR 72209 Duration: 3+ Months Short Description: The Client is looking to fill positions that will be a part of the Applications Support Team providing support, technical assistance, and advice to end users for hardware and software. POSIPOSITION SUMMARY: MOVE is the software suite/platform used to access the eCrash system. The purpose of eCrash is to report all the facts and circumstances of the motor vehicle crash accurately, consisten

Help Desk Analyst/Trainer

Randstad Digital

New York, New York, USA

Full-time

job summary: We're looking for a Help Desk Analyst / Trainer with 3-5 years of law firm experience to provide exceptional first and second-level technical support and lead IT training initiatives. This role involves troubleshooting software (Microsoft 365, iManage, Adobe, Litera), hardware, and mobile devices, managing user accounts, and deploying equipment. A key component of this position is collaborating with third-party vendors to develop and deliver comprehensive training programs for new

Help Desk

Johnson Technology Systems Inc (JTSI)

Dover, New Jersey, USA

Contract

We are hiring for Help Desk to support our Federal Project. Company Name: - JTSi (Johnson Technology Systems, Inc.) Title:- Help Desk Location: - Hybrid - Candidate will need to be onsite at Picatinny, NJ for 3 days a Week Citizenship: Clearance: Active interim Secret Clearance or higher in JPAS Help Desk Job Description The helpdesk person monitors the Service now ticketing system for open tickets and works on the tickets as they come in.As per the SOP they have a turnaround time of 2 hours.T

Help Desk Desktop Support Analyst

Randstad Digital

Fort Worth, Texas, USA

Contract

job summary: Our enterprise client has an in office six month contract for a Level 1 - 2 Help Desk Desktop Support Analyst to support Office 365 and corporate in office and remote users In office everyday Candidate will have 6 months to 2 years experience in IT support and utilizing ticket tracking. Candidate will be supporting computer systems by providing hardware support, software technical support and screening service requests for personal computers and telecommunication equipment. loca

CSV IT Help Desk Consultant

Voto Consulting LLC

Concord, North Carolina, USA

Contract, Third Party

Position Title: CSV / IT Help Desk Consultant Location: Concord, NC Duration: 12+ month contract Local or nearby only Job Descrption This person will be dedicated to IT infrastructure teamCSV / quality background but technically inclined (windows experience would be nice) Someone that has IT exposure in Quality and is good with computer systems / IT systemsCould be someone maybe in IT Help desk in a regulatory environment Could come from a degree in life sciences, engineering related, technical

W2 - Help Desk III (customer service data reporting contact for schools and districts, Trainer) - Remote in WI

Tanson Corp

Remote or Madison, Wisconsin, USA

Contract

Description: The client is looking for a Help Desk . Title/role: Customer Success Associate (Help Desk & Trainer) Will close to submissions on 7/11/25 at 4:00PM CST. Top Skills & Experience: 1-2 years experience in the following - Serve as a customer service data reporting contact for schools and districts in Wisconsin. - Create, oversee and monitor requests, incidents, and problem resolution using user support "ticketing" software. - Work with school districts to help them understand how to

Help Desk Analyst 1 (765352)

Key Business Solutions, Inc.

Conyers, Georgia, USA

Contract

Help Desk Analyst 1 (765352) Conyers, GA 30013 11 Months Short Description: Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Complete Description: LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia* *MUST be Bilingual, Spanish* **Do NOT submit candidate previously submitted to #762935** *MUST have Call Center exp* Provides technical assistance to both internal and

Epic EMR Help Desk Consultant

SRI Tech Solutions

Remote

Contract, Third Party

Note: Consultants need to be flexible to work in any shift timings Experience providing both Epic EMR Tier 1 and MyChart Tier 1 supportExperience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)Experience writing knowledge base articles and tip sheetsExperience using ticketing systems (in this case ServiceNow experience is required)IT awareness & Helpdesk tool experience

Help Desk II

Symphony Corporation

Madison, Wisconsin, USA

Contract

Role: Help Desk II Location: Madison, WI Duration of the Contract: 6/30/2026 with potential for a 2-year extension. Rate: $25/w2 Top Required Skills & Years of Experience: Experience providing IT support in a professional setting - 3 yearsExperience working with Microsoft Office Suite - 3 yearsExperience providing Identity management administration - 3 years

Help Desk Technician - MIDS - TS/SCI W/ POLY

General Dynamics

Colorado Springs, Colorado, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Desk Technician with GDIT. A care

Helpdesk Analyst

Bayside Solutions

Dublin, California, USA

Contract

Helpdesk Analyst W2 Contract Salary Range: $58,200 - $66,600 per year Location: Dublin, CA - Onsite Role Requirements and Qualifications: Strong communication skills Windows environment ServiceNow ticketing system Networking Server troubleshooting Reporting Multi-tasking Incident Management experience is preferred Ability to identify trending and analyze issues Flexible with shifts and working weekends Bayside Solutions, Inc. is not able to sponsor any candidates at this time. Additionally

Help Desk Support - Onsite

VIVA USA INC

Madison, Wisconsin, USA

Contract

Title: Help Desk Support - Onsite Mandatory skills: Help Desk, Customer Service, IT Help Desk, IT customer service, IT issues, IT Troubleshooting, IT Support desk call center, Call center, Calls, Email, Technical Support, IT concepts, IT practices, IT procedure Description: This position will provide support to end users on a variety of IT issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents,

Epic EMR Help Desk

Talent Groups

Remote

Contract

Job Description: Experience providing both Epic EMR Tier 1 and MyChart Tier 1 supportExperience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)Experience writing knowledge base articles and tip sheetsExperience using ticketing systems (in this case ServiceNow experience is preferred)IT awareness & Helpdesk tool experience

Help Desk/Field Technicians

Oxford Global Resources

Shawnee, Oklahoma, USA

Contract

Skype to Teams and Cisco Migration Number of roles: 3 4 months Location: Shawnee, OK (with ability to travel to locations up to an hour away) Oxford s client needs 3 resources to assist with phone replacements as they migrate from Skype to Cisco phones. There are 4800 phones that need replaced. 48 locations (including 4 major hospitals and 35 clinics) and consultant will need to be onsite in Oklahoma to replace phones. Will be coordinating work with internal employee in the region. Replacing all

Help desk Support/Software Support

Zenosys

Trenton, New Jersey, USA

Contract

Hello, Zenosys is looking for Help desk Support client Trenton, NJ If you are available and interested in the below opportunity, please send me updated resume. Thanks Job Title Help desk Support Location- Trenton, NJ (Hybrid) Duration 12+ Months Contracts Highly Chance to Extend If you are interested, please provide the following details along with the updated resume to speed up the interview process. Full Legal Name as mentioned in Drivers' license: Current Location: Willing to relocate to th

IT Help Desk Analyst

Beacon Hill

Columbus, Ohio, USA

Contract

Required Skills: 3+ years in a customer service/call center environment Eagerness to provide support for password resets, basic Windows OS issues, network connectivity and mobile device issues Strong level of patience and ability to break down technical information into a non-technical way Ability to multi-task, and think critically on the fly Willingness to learn about new technologies Strong verbal, writing and typing skills Must be local to Columbus, OH (This is not a remote job) Desired Ski

Spanish Bilingual TIER 1 IT Helpdesk/Customer Support Analyst (Federal Healthcare IT)

Tria Federal

Remote

Part-time

Customer Support Analyst (Tier 1) Softrams, a Tria Federal company, prides itself in leading the charge for innovation and transformation in the federal government space. We offer technological implementations and build customer-centric services that are simple, intuitive, and usable across multiple industries. By partnering with federal agencies, our specialized digital services are reimagining and reshaping the digital landscape to bring positive change for millions of Americans. At Tria, we a

Help Desk Specialist I and II

City of West Des Moines

West Des Moines, Iowa, USA

Full-time

Help Desk Specialist I Under the general direction of the ITS Operations Manager, performs Tier 1 (routine help desk support) and some Tier 2 (specialized, mission-critical help desk support) desktop, laptop, operating system, software, telephony, and mobile offices support of City entities (Fire, Police Department, Library and other City departments) and may perform occasional administrative support, account management and purchasing duties for the department. Help Desk Specialist II Under the