Helpdesk Engineer jobs

Alexandria, Virginia

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Today

Job Title: Help Desk/Test Engineer Job Location: Alexandria, VA. (on-site) Clearance Required: Secret Employment Type: Full-Time/Exempt Job Description: Syneren is seeking a skilled and visionary Help Desk / Test Engineer to provide first-level technical support to end users by diagnosing and resolving hardware, software, network issues and develop and execute test plans, test cases, and test scripts. This role is ideal for individuals with strong communication skills, a passion for technol

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Full-time

Infrastructure Support Engineer

Plano, Texas

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5d ago

Job Title: Infrastructure Support Engineer Location: Plano, TX Years of Experience: 3-10 Years Job Description Single point of contact for end user to receive support and maintenance for computers and network system Ensure that Incidents and Service Requests have been dealt with to the Business user s satisfaction Ensure that response time and resolution time objectives are met as defined in the SLA Install, upgrade, support and troubleshoot for printers, computer hardware and any other authoriz

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Contract, Third Party

$20 - $30

Tier 1 Help Desk Engineer

Alexandria, Virginia

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Today

Koniag IT Systems LLC, a Koniag Government Services company, is seeking a self-motivated Tier 1 Help Desk Engineer to support KITS and our government customer in downtown Washington, DC. This is a hybrid opportunity; extended shifts are required for 80 hours per two-week coverage - Onsite in downtown Washington, DC, at least four (4) days per week, Monday through Friday. We offer competitive compensation and an extraordinary benefits package including health, dental, and vision insurance, 401K

Full-time

Tier 1 and 2 Help Desk Support Engineer

Waltham, Massachusetts

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Today

Our client is a Boston-area asset management firm looking for an IT Support Specialist to join their technology team and provide hands-on technical support for a small, highly collaborative office environment. This role will serve as the first point of contact for employees, providing Tier 1 and Tier 2 support across hardware, software, Microsoft 365 applications, and end-user technology. This is an excellent opportunity for a technically curious support professional who enjoys working directly

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Contract

$30 - $35

IT Help Desk Engineer

Austin, Texas

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Today

Company Overview ACS (Allen Control Systems) is a defense technology company building precision robotic systems for the United States and its allies. Founded by two former U.S. Navy electrical engineers with deep experience in robotics and software, ACS brings together AI, computer vision, precision motion, and advanced hardware to solve complex defense challenges across land, air, and maritime environments. Our flagship product, Bullfrog, is an autonomous precision weapon system that transform

Full-time

Senior Atlassian Engineer/Atlassian Help Desk Lead

Arlington, Virginia

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Today

Job Description Everforth ECS is seeking a Senior Atlassian Engineer/Atlassian Help desk lead to work remote . We are seeking a creative, meticulous, and tenacious Atlassian Engneer to join our team supporting a federal customer. In this role, you will work directly with customers and stakeholders to analyze requirements, design solutions, and implement enhancements across the Atlassian tool suite to improve collaboration, streamline workflows, and support mission delivery. You will serve as

Full-time

USD 150,000.00 - 180,000.00 per year

Application Support Specialist

Hybrid in San Diego, California

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20d ago

This is a contract-to-hire opportunity with an industry-leading company to provide technical support for an enterprise, internally developed software application. This role is ideal for someone skilled at working with both people and technology, who can troubleshoot common application issues while delivering clear, professional support. Main Duties & Responsibilities: - Monitor, triage, and resolve application support tickets. - Assist users with access, configuration, workflow, and system issu

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Contract

Depends on Experience

Application Support Specialist

Hybrid in Lakeland, Florida

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20d ago

Opportunity with an industry-leading company to provide technical support for an enterprise, internally developed software application. This role is ideal for someone skilled at working with both people and technology, who can troubleshoot common application issues while delivering clear, professional support. Main Duties & Responsibilities: - Monitor, triage, and resolve application support tickets. - Assist users with access, configuration, workflow, and system issues. - Reproduce and documen

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Contract

Depends on Experience

Application Support Specialist

Hybrid in Flower Mound, Texas

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20d ago

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Contract

Depends on Experience

Help Desk Analyst

Philadelphia, Pennsylvania

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18d ago

Help Desk Analyst Minimum skills and experience: Minimum 2 years of experience working in a single point of contact help desk Experience using Jira Service Management Helpdesk application Familiar with Jira Service Management. Experience using Genesys Cloud contact center and customer experience platform Strong customer service skills; telephone etiquette Great team-oriented interpersonal skill Great organizational skills Excellent analytical and problem-solving skills Strong oral and written co

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Contract

25 - 30

Helpdesk Analyst

Dublin, California

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Today

Helpdesk Analyst W2 Contract Pay Rate: $28 - $32 per hour Location: Dublin, CA - Onsite Role Job Summary: This position provides a variety of software/application support services to the internal employees of our client. This Helpdesk Technician position is focused on telephone support for corporate users, distribution center users, and retail store employees. Duties and Responsibilities: Provide helpdesk support by answering, evaluating, and prioritizing incoming telephone, voicemail, and

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Contract

$28 - $32 per hour

Helpdesk Analyst

Jackson, Mississippi

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2d ago

We are seeking an intermediate Client Support Technician to join the Client Support Services team at the Mississippi Department of Archives & History (MDAH). This role provides comprehensive on-site hardware, software, and end-user help desk support across desktop PCs, laptops, printers, monitors, and mobile devices within the MDAH network environment. Client: State of Mississippi Department of Archives & History (MDAH) Location: Jackson, MS 39201 (200 North St / 3771 Eastwood Dr) Work Arrange

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Contract, Third Party

Depends on Experience

Help Desk Specialist

Washington, District of Columbia

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13d ago

The Help Desk Technician provides firstline technical support to District government employees, ensuring timely resolution of IT issues and exceptional customer service. This role supports Districts mission by maintaining reliable access to technology services, troubleshooting hardware and software problems, and escalating complex issues to the appropriate teams. Key Responsibilities Technical Support & Troubleshooting Provide Tier 1 and Tier 2 support for desktops, laptops, mobile devices, prin

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Contract

Depends on Experience

Help Desk Manager

Rancho Palos Verdes, California

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Today

Help Desk Manager Location: Palos Verdes, CA (Onsite) Employment Type: 3 Month Contract-to-hire About the Role We are seeking an experienced, hands-on IT Manager to lead and scale our IT Help Desk operations. This role is responsible for managing a team of support professionals, driving service excellence, and continuously improving support processes and performance. The ideal candidate is a strong people leader with deep technical expertise, a customer-first mindset, and a proven ability to me

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Full-time

$0.00 - $90000 per annum

Helpdesk Analyst

Philadelphia, Pennsylvania

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18d ago

Name of Position: Helpdesk AnalystLocation: Philadelphia PANote: 2 round of interview 1 will be online second interview will be in-person Job descriptionMinimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal skillGreat organizational skillsExcellent analy

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Contract, Third Party

Depends on Experience

Help Desk Analyst

Philadelphia, Pennsylvania

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4d ago

Help Desk Analyst Duration: 12 Months Locations: Philadelphia, PA Position Overview Minimum skills and experience: Minimum 2 years of experience working in a single point of contact help desk Experience using Jira Service Management Helpdesk application Experience using GroupLinks eHelpdesk platform Experience using Genesys Cloud contact center and customer experience platform Strong customer service skills; telephone etiquette Great team-oriented interpersonal skill Great organizational skills

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Contract

Depends on Experience

Helpdesk Analyst

Philadelphia, Pennsylvania

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10d ago

Name of Position: Helpdesk AnalystLocation: Philadelphia PANote: 2 rounds of interviews; 1 will be online second interview will be in-person Job descriptionMinimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal skillGreat organizational skillsExcellent an

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Third Party, Contract

Depends on Experience

Help Desk Analyst

Quantico, Virginia

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9d ago

Job DescriptionJob Title: Help Desk Analyst Job Location: Quantico, VA Compensation: $25 - $30/hr. Eligibility/Clearance: Candidate must possess an active Top Secret clearance Job Description: Transform technology into opportunity as a Help Desk Analyst Tier 1. Shape whats next for mission-critical government projects while shaping whats next for your engineering career. The Naval Criminal Investigative Service (NCIS) is an organization of approximately 2,000 personnel of which 700 serve at HQ a

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Full-time

25 - 30

Helpdesk Technician

Troy, Alabama

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Today

Posting Details Position Information Posting Number SF0864P Position Title Helpdesk Technician Position Type Classified Staff/Hourly Department Information Technology - Troy Division Finance and Administration Campus Troy Work Status Part-Time (IPT) Temporary No Location Troy - T01 Job Summary The Helpdesk Technician position in Information Technology is responsible for installing, troubleshooting, repairing and maintaining PC equipment; providing support for a wide variety of software

Part-time

Clinical Service Desk Helpdesk (EMR Systems Support) Associate - Remote Role

Remote

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4d ago

Company Overview: Req ID: 382288 NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. Job Description: All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be required depending on b

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Contract, Third Party

$20 - $25