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Position Description: Remote Interviews via TeamsThe Help Desk Analyst provides Tier 1 technical assistance and program support for statewide childserving systems. This role helps providers and county staff navigate systems, resolve issues, ensure secure access, and support the implementation of program policies across multiple automated platforms. Core Responsibilities Provide Tier 1 help desk support to childserving providers and county staff via phone, email, web inquiries, and live chat.Assi
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