Helpdesk Engineer jobs in Texas

Houston, Texas

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Today

Job Title: IT Helpdesk Engineer Experience: 5 6 Years Location: Houston, TX Shift: 12 Hours/Day 15 Days On / 15 Days Off (24/7 Support Environment) Job Summary: We are seeking an experienced IT Helpdesk Engineer to provide 24/7 technical support in a rotational shift environment. The candidate will be responsible for handling user issues, system alerts, and service requests while ensuring adherence to defined SLAs. Key Responsibilities: Provide Level 1/Level 2 technical support for hardware, sof

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Full-time

$20 - $30

Entry Level Helpdesk Support

Houston, Texas

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Today

Job Description We are seeking a motivated and customer-focused Entry-Level Help Desk Support professional to provide first-level technical assistance to end users. The role involves troubleshooting hardware, software, and network issues, logging incidents, and ensuring timely resolution of IT-related problems. Key Responsibilities Helpdesk to assist with Windows upgrades Provide first-level technical support via phone, email, or ticketing system Troubleshoot basic hardware, software, printer,

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Contract

IT Helpdesk Support

Addison, Texas

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Today

Job Title: Helpdesk Support Location: Addison TX Work Arrangement: Onsite Client Industry: Banking Client Duration: 12+ months Schedule: Monday to Friday, 8 AM 5 PM About the Role We are seeking a dedicated individual to provide first line support for internal employees via voice and chat channels as part of our 24/7 Global Service Desk. This role involves partnering with regional and international teams to deliver exceptional client care. The position is primarily onsite, with the potenti

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Full-time

$18.0000 - $20.0000

Help Desk Support: II

Houston, Texas

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20d ago

IT Support SpecialistHouston, TX | On-site | 6-month contract (with strong potential to extend) This is a hands-on, front-line IT support role for someone who enjoys being the first call when things dont work and the person who sticks with it until they do. Youll support end users across phone, email, and chat, helping keep day-to-day technology running smoothly and frustration to a minimum. Youll troubleshoot a mix of hardware, software, and voice/data issues, knowing when to dig in and when t

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Contract

Depends on Experience

EPIC EMR Helpdesk

Remote

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30+d ago

Role : EPIC EMR Help Desk Location: Remote Contract Job Description: Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature) Experience writing knowledge base articles and tip sheets Experience using ticketing systems (in this case ServiceNow experience is preferred)

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Contract, Third Party

Depends on Experience

Senior Help Desk Manager / Hybrid / Dallas

Dallas, Texas

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Today

A fast growing company in the medical industry is currently looking for a Senior Manager of Help Desk to lead and evolve its internal IT support organization. This role will oversee a team of techs that support clinics, support centers, and call centers in a highly visible, business critical environment. In this role, you'll work closely with IT leadership, field operations, and third party partners to modernize the help desk function, establish consistent standards, and scale support as the bus

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Full-time

$110000 - $125000

Help Desk Analyst

Remote

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Today

Overview GovCIO is currently hiring for a Help Desk Analyst to for a legacy application to support the Department of Veteran Affairs (VA). This position will be full-time and fully remote. Responsibilities The Help Desk Analyst performs daily activities that are vital to the operation and support of Veteran Affairs. Resolution of help desk tickets received from the end users. Interacting with end users in a professional manner. Escalation of issues to VA (Veteran Affairs) stakeholders. Dev

Full-time

USD 60,000.00 - 65,000.00 per year

Entry Level Help Desk

Coppell, Texas

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Today

Jumpstart Your IT Career With a Growing Technology Team! Entry-Level IT Support Opportunity - Training Provided Are you looking to break into the IT field and build real hands-on experience? This is the perfect opportunity for someone motivated, driven, and excited to grow their technical skills in a fast-paced environment. What We're Looking For 3+ months of IT experience or relevant education (CompTIA A+, IT coursework, or Computer Science degree)Strong interest in building technical skills

Full-time

USD 16.25 - 18.00 per hour

Tier 1 Helpdesk Support

Coppell, Texas

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Today

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdes

Full-time

USD 16.25 - 18.00 per hour

Tier 1 Help Desk Technician

Fort Worth, Texas

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Today

Location: Fort Worth, TX Salary: $20.00 USD Hourly - $24.00 USD Hourly Description: About the Company A rapidly expanding retail organization headquartered in Texas, operating a wide network of convenience stores across several states. With continued growth and new locations planned, the company is strengthening its footprint within the national retail market. Opportunity Overview The Call Center Technician plays a crucial role in delivering high-quality IT Help Desk support. This position i

Contract

USD 20.00 - 24.00 per hour

Tier 3 Data Quality Help Desk Analyst

Remote

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Today

Overview GovCIO is seeking a Help Desk Analyst to support the Identity and Access Management (IAM) Program with the Department of Veterans Affairs (VA). The Help Desk Analyst supports the IAM Operations and Maintenance team by providing Tier 3 Help Desk and troubleshooting support to end users of the following IAM Services: Identity Services (IdS), Provisioning (Prov), Credential Service Provider (CSP), Single Sign-On - Internal (SSOi), Single Sign-On - External (SSOe), Electronic Signature (eS

Full-time

USD 75,000.00 - 90,000.00 per year

Entry Level Help Desk

Coppell, Texas

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Today

Entry-Level Help Desk (Overnight Shift) Mon-Thurs | 10 PM-8 AM CST | Hybrid in Coppell, TX Contract Role Overnight Shift Required Candidates must be able to work Monday-Thursday, 10 PM-8 AM CST. If you're not open to overnight hours, please do not apply. About the Role Great opportunity to start your IT career with hands-on training and support. Ideal for someone motivated, dependable, and eager to grow technical skills. What We're Looking For 3+ months of IT experience or relevant educat

Full-time

USD 16.25 - 18.00 per hour

Help Desk Manager

The Woodlands, Texas

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Today

Description We are looking for an experienced Help Desk Manager to lead and oversee the efficient operation of our service desk team. This role requires a proactive individual who excels in troubleshooting, managing support systems, and ensuring customer satisfaction. Based in The Woodlands, Texas, this position is ideal for someone committed to delivering high-quality IT service management. Responsibilities: Lead and manage the daily operations of the service desk team to ensure timely resolut

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Full-time

USD 130,000.00 - 150,000.00 per year

Help Desk Analyst

Dallas, Texas

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Today

Description We are looking for a dedicated Help Desk Analyst to join our team in Dallas. This role focuses on providing technical support for identity and access management systems, ensuring seamless and secure operations across enterprise platforms. The ideal candidate will possess strong troubleshooting skills and a commitment to maintaining compliance with security protocols. Responsibilities: Support and maintain identity and access management solutions, including Multi-Factor Authenticatio

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Full-time

USD 45,000.00 - 50,000.00 per year

Help Desk Analyst III

Farmers Branch, Texas

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Today

Description We are looking for an experienced Help Desk Analyst to join our team in Farmers Branch, Texas. In this role, you will provide advanced IT support, troubleshooting, and maintenance for hardware, software, and network systems. This is a Contract to permanent position within the manufacturing industry, offering an opportunity to contribute to a collaborative and dynamic environment. Title: HelpDesk Location: Framers Branch, Tx Pay: $30-40 per hour Duration: 6 Month Contract to hir

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Full-time

USD 31.66 - 36.66 per hour

Technician 1 - Help Desk Support

Remote

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Today

Description & Requirements This position will support our Centers for Medicare & Medicaid Services (CMS). The Helpdesk is the central point for Providers to report problems and seek assistance with problem reports and service requests. The help desk also provides vetting and approval, and offers ongoing support for the Medicare Provider community for all aspects of the Identity Management web self-registration and profile Management process. This is a fully remote, temporary position with a proj

Full-time

USD 19.00 per hour

Help Desk Representative

Houston, Texas

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Today

Salary: Depends on Qualifications Location : Houston, TX Job Type: Regular Full-time Job Number: 16221 Department: Public Defender's Office Opening Date: 02/06/2026 Closing Date: 3/6/2026 11:59 PM Central Max Number of Applicants: 100 Position Description Position Overview: Responsible for providing consultation and day-to-day administration and support to attorneys and staff using computers. General duties include training and support for all data processing, office automation, networking, and

Full-time

ServiceNow Help Desk Support

Remote

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Today

Job Family: Software Development & Support Travel Required: Up to 25% Clearance Required: Ability to Obtain Secret What You Will Do: Lead ServiceNow initiatives with a primary focus on IT Service Management (ITSM), including Incident, Problem, Request, and Knowledge Management workflows.Engage with help desk agents, support teams, and business stakeholders to gather functional requirements and translate them into scalable ServiceNow solutions.Design, develop, and enhance ServiceNow applicatio

Full-time

USD 80,000.00 - 133,000.00 per year

Senior Help Desk Manager / Hybrid / Dallas

Dallas, Texas

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Today

We are looking for a Help Desk Manager based in Dallas, TX to support a fast-growing, multi-location organization. This hybrid role requires being onsite Mondays, Thursdays, and one additional day of your choice. You'll lead a 12-person help desk team across CST/EST time zones, modernize workflows, and strengthen service delivery for internal users and field teams. This position offers the chance to reshape an already fast paced help desk environment by implementing better structure, updated pro

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Full-time

$110000 - $125000

Help Desk Manager

Dallas, Texas

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Today

Join a growing healthcare organization as an IT Help Desk Manager in a full-time role providing technical and personnel leadership support for clinics, support centers, and call centers. Located in Dallas, TX, this position requires three days onsite with Monday and Thursday being mandatory office days. You'll oversee IT help desk staffing and operations while managing a team of both local and remote staff across multiple time zones. This is a strategic role where you'll analyze support trends t

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Full-time

USD 125,000.00 per year

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Helpdesk Engineer jobs in Texas, USA