Helpdesk II Jobs

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Help Desk lll

Modern Technology Solutions

•

Huntsville, Alabama, USA

Full-time

Overview Own Your Future. Modern Technology Solutions, Inc. (MTSI) is seeking a Help Desk in Huntsville, AL. Why is MTSI known as a Great Place to Work? Interesting Work: Our co-workers support some of the most important and critical programs to our national defense and security. Values: Our first core value is that employees come first. We challenge our co-workers to provide the highest level of support and service, and reward them with some of the best benefits in the industry. 100% Employee
Posted 60+ days ago | Updated 5 hours ago

IT Technician - TS/SCI w/Poly

General Dynamics

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Springfield, Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Computer Hardware, RMF, Technical Support Certifications: None Experience: 7 + years of related experience ship Required: Yes Job Description: Help Desk Technician V - ATO_RMF Transform technology into opportunity as a Help Desk Technician V wi
Posted 14 days ago | Updated 5 hours ago

Helpdesk/Web Support Specialist

Randstad - Torc

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Remote

Contract

LATAM Candidates Job Title: Helpdesk/Web Support SpecialistOpenings: 2-3Time Zone: 9 AM - 6 PM PSTLocation: Remote - LATAM ResponsibilitiesProvide primary technical support for external and internal customers via calls, emails, and tickets.Assist with troubleshooting and resolving technical issues related to web-based portals (MyHome, TPO, PCG).Act as the first point of contact for IT support requests, escalating issues as needed.Support account management, website maintenance, data tools, and p
Posted 60+ days ago | Updated 11 days ago

Help Desk Analyst

Robert Half

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Davenport, Iowa, USA

Full-time

Description We are looking for a Help Desk Analyst to join our team in Davenport, Iowa. This Contract-to-Hire position offers an excellent opportunity to contribute to a dynamic healthcare organization by providing technical support and ensuring operational efficiency. As part of the team, you will play a pivotal role in maintaining compliance, supporting departmental goals, and enhancing the satisfaction of internal and external customers. Responsibilities: Provide technical support and resolv
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Posted 14 hours ago | Updated 2 hours ago

IT Help Desk Specialist *** Direct client ***

Projas Technologies, LLC

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Montpelier, Vermont, USA

Contract

Job Title: Customer Support Specialist / IT Help Desk / IT Support Location: Onsite, Montpelier, VT Hours: 7:45 AM - 4:30 PM EST Job Summary: Seeking four (4) temporary Customer Support Specialists to help man this desk. These roles involve providing support to both internal and external users of the new system. Specialists will work under the general direction of the Customer Support Manager and will be expected to demonstrate required technical skills and reliability to assist the State in c
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Posted 30 days ago | Updated 9 days ago

Helpdesk Analyst

TEKsystems c/o Allegis Group

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Addison, Texas, USA

Full-time

Description This person will be providing in person and remote support to customers. They will be using ConnectWise ticketing system. The field of calls could range from printer issues, network connectivity and Windows 7/8 and Windows 10. This individual also must have some VPN support experience as well as Active Directory support (resetting passwords, unlocking accounts) After this person is trained they may be traveling to client sites to provide hands-on support to any issues they could not
Posted 5 days ago | Updated 2 hours ago

Help Desk Analyst I

Robert Half

•

Hartford, Connecticut, USA

Full-time

Description We are looking for a detail-oriented Help Desk Analyst I to join our team in Hartford, Connecticut. In this Contract-to-permanent role, you will provide essential technical support to end users, ensuring smooth operation of hardware and software systems. This position offers an excellent opportunity to work in the healthcare industry while honing your troubleshooting and customer service skills. Responsibilities: Respond to help desk inquiries, building strong customer rapport and g
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Posted 2 days ago | Updated 2 hours ago

Help Desk Analyst I

Robert Half

•

Johnstown, Colorado, USA

Full-time

Description We are looking for a Help Desk Analyst I to join our team in Johnstown, CO. In this hybrid role, you will provide Tier 1 technical support to end users while actively contributing to the smooth operation of our IT systems. This is a contract-to-permanent opportunity that offers an engaging environment to enhance your skills and grow professionally. Responsibilities: Deliver first-level technical support by diagnosing and resolving issues related to Microsoft applications and other s
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Posted 16 days ago | Updated 2 hours ago

Help Desk 2nd Shift Team Lead

TEKsystems c/o Allegis Group

•

Raleigh, North Carolina, USA

Full-time

Description 2nd Shift Lead - 2nd Shift - 3pm - 1130pm The Helpdesk Shift Lead serves as the senior technical lead and subject matter expert for Epic-related support activities within the centralized IT Helpdesk. This role provides expert-level troubleshooting, guides lower-tier analysts, and ensures effective support coverage during their assigned shift. The Shift Lead plays a critical role in ensuring incident resolution, operational excellence, and alignment of support activities with clinical
Posted 3 days ago | Updated 2 hours ago

Help Desk Analyst

Robert Half

•

Worcester, Massachusetts, USA

Contract

Description We are looking for a skilled Help Desk Analyst to join our team on a long-term contract basis in Worcester, Massachusetts. In this role, you will assist with hardware replacements, software installations, and providing technical support for end users with varying levels of expertise. This position offers an excellent opportunity to apply your technical skills while supporting a dynamic and collaborative environment. Responsibilities: Perform hardware replacements for devices that do
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Posted 3 days ago | Updated 2 hours ago

Help Desk Analyst

Data Processing Resources

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White Plains, New York, USA

Full-time

Help Desk Analyst Job Responsibilities: Responsibilities of this role will include: Field incoming help requests from end users in person, via telephone/remote methods and via e-mail in a courteous and professional manner.Document all pertinent information, including requestor name, department, contact information, and a detailed description of the problem or issue.Build rapport with and elicit problem details from help desk customers.Prioritize and schedule problems. Resolve and/or escalate pr
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Posted 60+ days ago | Updated 18 days ago

EHR Helpdesk Analyst -1st Shift -2nd Shift -3rd Shift Lead -

Omega Solutions Inc

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Remote

Third Party, Contract

The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities. 1st 7 AM 3:30 PM The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff
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Posted 4 days ago

Help Desk Analyst (Active Secret Clearance)

TEKsystems c/o Allegis Group

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TRIPLER AMC, Hawaii, USA

Full-time

Description Must have 5+ years' experience in helpdesk support. Associate or bachelor's degree or equivalent. Provide help desk support and shall receive, analyze, troubleshoot, and resolve all incidents across multiple Enterprise Services and application teams. Under general supervision, provides second-tier support to end (1)users for PC, server, mainframe applications and hardware. Handles problems that the first tier of help desk support is unable to resolve. May interact with network servic
Posted 5 days ago | Updated 2 hours ago

Helpdesk Tech

360care

•

Louisville, Kentucky, USA

Full-time

Overview This position is responsible for providing prompt technical assistance and support through resolution for incoming IT service request/issues related to computer systems, application and operating system software, hardware and/or networks. Responsibilities Respond to IT service requests to our contact center via email, chat and/or customer-facing portal.Assist with analytical and problem-solving process to troubleshoot, isolate and diagnose issue and implement solutions.Install, modif
Posted 28 days ago | Updated 7 days ago

Jr Help Desk Analyst *Clearance, Sec + Required*

TEKsystems c/o Allegis Group

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Honolulu, Hawaii, USA

Full-time

Description Must have 1+ years' experience in helpdesk support. Associate or bachelor's degree or equivalent. Provide help desk support and shall receive, analyze, troubleshoot, and resolve all incidents across multiple Enterprise Services and application teams. Under general supervision, provides second-tier support to end (1)users for PC, server, mainframe applications and hardware. Handles problems that the first tier of help desk support is unable to resolve. May interact with network servic
Posted 4 days ago | Updated 2 hours ago

Help Desk Level I

Robert Half

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Irvine, California, USA

Full-time

Description We are looking for a dedicated Help Desk Level I team member to join our team in Irvine, California. In this role, you will provide essential IT support to restaurant and corporate staff, focusing on basic troubleshooting, system maintenance, and customer assistance. This position is hybrid, requiring occasional in-office presence to perform critical functions. Responsibilities: Provide first-line IT support by addressing routine issues such as password resets and basic software ins
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Posted 1 day ago | Updated 2 hours ago

Help Desk Analyst 4

INSPYR Solutions

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Carson City, Nevada, USA

Contract

Title: Help Desk Analyst 4 Location: Carson City, NV - Hybrid (2 days onsite, 3 remote) Duration: 12 months Compensation: $25 - $33hr Work Requirements: , Holders or Authorized to Work in the U.S.If interested and qualified, please email your resume to Alex Ali at Client is looking for candidates who understand and speak IT, but who also have experience providing first contact support to clients, not just end-user. End-users are just consumers of IT, while clients participate in design, develo
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Posted 3 days ago | Updated moments ago

Helpdesk Supervisor

IT Avalon

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Las Vegas, Nevada, USA

Full-time

About the Role: We are seeking an experienced Helpdesk Supervisor to lead our IT support team and ensure efficient and effective delivery of technical support services. As a Helpdesk Supervisor, you will play a crucial role in overseeing the daily operations of the helpdesk, managing escalations, and maintaining a high level of customer satisfaction. Experience with ServiceNow is essential, as it is the platform we use to manage and track incidents, requests, and changes. Key Responsibilities
Posted 4 days ago | Updated 3 hours ago

Help Desk Support Spec

CVS Health

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Remote or Dallas, Texas, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w
Posted 43 days ago | Updated 5 hours ago

Help Desk Analyst

Robert Half

•

St. Louis Park, Minnesota, USA

Full-time

Description We are looking for a dedicated Help Desk Analyst to join our team. In this role, you will provide top-notch technical support to end-users, ensuring their hardware and software issues are resolved efficiently. This position is ideal for someone with strong problem-solving skills and a passion for delivering excellent customer service. Responsibilities: Deliver exceptional technical support to users by addressing and resolving hardware and software issues. Diagnose and troubleshoot p
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Posted 9 days ago | Updated 2 hours ago