Helpdesk II Jobs

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Sr. Helpdesk Specialist

Leidos

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Fort Belvoir, Virginia, USA

Full-time

Leidos is seeking an Tier 2 Helpdesk Specialist to support large-scale migration and operations on a large, high-profile DOD contract in Fort Belvoir, VA. The I3TS program provides enterprise-wide IT support to enable DTRA's Information Management & Technology Directorate (ITD) to consolidate, modernize, and continuously innovate the delivery of IT services and mission capabilities to DTRA's internal and external mission partners operating in CONUS and OCONUS locations. In this role, a successf
Posted 13 days ago | Updated 1 hour ago

Help Desk Analyst

Data Processing Resources

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White Plains, New York, USA

Full-time

Help Desk Analyst Job Responsibilities: Responsibilities of this role will include: Field incoming help requests from end users in person, via telephone/remote methods and via e-mail in a courteous and professional manner.Document all pertinent information, including requestor name, department, contact information, and a detailed description of the problem or issue.Build rapport with and elicit problem details from help desk customers.Prioritize and schedule problems. Resolve and/or escalate pr
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Posted 60+ days ago | Updated 18 days ago

Tier I Helpdesk

Electronic Consulting Services, Inc (ECS Federal)

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Arlington, Virginia, USA

Full-time

Job Description ECS is seeking a Tier I Helpdesk to work in our Arlington, VA office. Please Note: This position is contingent upon contract award. The service desk consists of a centralized service desk and related roles tied to specific networking/telecom functions. The centralized service desk is the entry point and owner of first tiers of support (based on Information Technology Infrastructure Library's [ITIL ] definition of tiers). Requests are received via phone calls, emails, chats, a
Posted 2 days ago | Updated 10 hours ago

Help Desk Analyst III

Robert Half

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Boston, Massachusetts, USA

Full-time

Description We are looking for an experienced Help Desk Analyst to join our team in Boston, Massachusetts. This is a contract to permanent position, offering an excellent opportunity for a motivated and detail-oriented individual to grow into a leadership role. The successful candidate will play a key role in providing desktop support for corporate operations, ensuring seamless functionality across devices and systems. Responsibilities: Provide onsite desktop support Monday through Friday, wit
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Posted 15 days ago | Updated 10 hours ago

Help Desk Technician

Decisionpoint Corporation

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Denver, Colorado, USA

Full-time

Overview DecisionPoint is seeking a Help Desk Technician to provide end-user support to the Department of Interior, Bureau of Reclamation's (BOR) IT enterprise. This role is largely responsible for providing operational support services to the organization. We are looking to fill a need to have a highly competent and highly motivated individual in this role. This position is onsite in Denver, CO. No application window deadline. Duties & Responsibilities Remote computer support Owning, tracking
Posted 60+ days ago | Updated 10 hours ago

Help Desk Analyst I

Robert Half

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Southfield, Michigan, USA

Full-time

Description We are looking for a dedicated Help Desk Analyst I to join our team in Southfield, Michigan. In this role, you will be responsible for providing technical support and resolving IT-related issues to ensure smooth operations across the organization. This position requires excellent problem-solving skills, strong communication abilities, and a proactive approach to delivering exceptional user support. Responsibilities: Diagnose and troubleshoot technical issues, providing timely soluti
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Posted 17 days ago | Updated 10 hours ago

Help Desk Analyst

Robert Half

•

Phoenix, Arizona, USA

Full-time

Description We are looking for a skilled Help Desk Analyst to join our team in Phoenix, Arizona. In this role, you will provide technical support and troubleshooting assistance for a range of hardware, software, and networking systems. Your expertise will play a vital part in ensuring smooth operations and resolving user issues efficiently. Responsibilities: Provide technical support for Android and Apple devices, ensuring user issues are resolved promptly. Troubleshoot and manage Cisco and Cit
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Posted 2 days ago | Updated 10 hours ago

Help Desk- Hybrid Washington D.C.

Motion Recruitment Partners, LLC

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Arlington, Virginia, USA

Full-time

Help Desk As the Help Desk Technician, you'll be responsible for monitoring and updating IT support tickets for staff. This position requires a strong focus on customer service for staff, members, and clients. Strong presentation skills are a plus, as you may eventually lead IT orientations for new team members. The company is located in Washington D.C. and will be 3-4 days onsite a week. This is a contract-to-hire position. What You Will Be Doing: Provide expert support for Office 365 and Micr
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Posted 17 days ago | Updated 22 hours ago

Help Desk Analyst

Robert Half

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Canton, Ohio, USA

Contract

Description We are looking for a dedicated Help Desk Analyst to join our team.. This long-term contract position offers an excellent opportunity to work on a nationwide infrastructure upgrade project. The role involves providing technical support during the pre- and post-validation phases of IT equipment upgrades across over 4,300 locations. Responsibilities: Provide technical support for IT equipment during pre- and post-validation phases of a nationwide switch upgrade project. Troubleshoot ha
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Posted 4 days ago | Updated 10 hours ago

Help Desk Technician - L1

Apex Systems

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Austin, Texas, USA

Full-time

Job#: 2075658 Job Description: Title: Help Desk Technician 6 months contract w/ extension or conversionOnsite: Austin TX (downtown)Day Shifts Starting Pay Rate: $20.31/Hr. -- Paid weekly Job Description: This position is a Help Desk Technician role responsible for providing End User support through phone and web portal requests. Troubleshoots Point of Sale systems solutions at a Level 1 technical support level, including hardware and softwareWorks closely with users from various departments to
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Posted 16 days ago | Updated 2 hours ago

Help Desk Technician

TEKsystems c/o Allegis Group

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Madison, Wisconsin, USA

Full-time

Job Opportunity: IT Support Specialist - Identity & Account Management We're working with a client who is looking for a proactive and tech-savvy IT Support Specialist to join their team. This role is perfect for someone who enjoys solving problems, supporting users, and working with a variety of technologies in a fast-paced environment. In this position, you'll provide Identity and Account Management (IAM) services for internal staff and public users of online applications. You'll also deliver T
Posted 22 hours ago | Updated 10 hours ago

Help Desk Technician

University of Arkansas

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Fayetteville, North Carolina, USA

Full-time

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for "Find Jobs for Students". All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If
Posted 4 days ago | Updated 1 hour ago

Help Desk Level 1 Representative

City of New York

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New York, New York, USA

Full-time

Company Description Job Description The Financial Information Services Agency-Office of Payroll Administration (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representative will serve as the "front-line" of the FISA-OPA Help Desk operations, providing caller assistance and problem management services to City agencies regarding citywide systems under both FISA and OPA managemen
Posted 60+ days ago | Updated 1 hour ago

Help Desk Manager

Leidos

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Ashburn, Virginia, USA

Full-time

The National Security Sector within Leidos is seeking Help Desk Manager with strong systems, software, cloud, and Agile experience to support a complex program to provide Agile development and operations and maintenance for critical systems on a mission-critical program supporting the Passenger Systems Program Directorate (PSPD) within Customs and Border Protection (CBP). PSPD supports the Department of Homeland Security (DHS) and CBP critical missions, specifically screening and processing trav
Posted 39 days ago | Updated 1 hour ago

EPIC EHR Helpdesk Analyst

TEKsystems c/o Allegis Group

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Raleigh, North Carolina, USA

Full-time

This role provides technical support to clinical and administrative staff, ensuring timely and accurate resolution of IT issues while promoting system reliability and end-user satisfaction. Working as part of the centralized IT Helpdesk, the Analyst ensures prompt and effective resolution of Epic and non-Epic related issues and contributes to the stability and usability of the system in support of high-quality patient care Key Responsibilities Provide support for Epic applications, workflows, ac
Posted 1 day ago | Updated 10 hours ago

Help Desk Analyst I

Robert Half

•

San Francisco, California, USA

Contract

Description Our client, a well-established organization in downtown San Francisco, is seeking a Desktop Support Specialist for a contract role with strong potential for extension. This position is ideal for an organized and reliable IT detail oriented who thrives in a hybrid work environment and enjoys hands-on technical troubleshooting. Key Responsibilities: Respond to walk-up support requests and resolve hardware/software issues. Troubleshoot technical issues, including Windows and Mac OS (50/
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Posted 3 days ago | Updated 10 hours ago

Help Desk Coordinator Level 1

Spruce Technology Inc.

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Clifton, New Jersey, USA

Contract

Title: Help Desk Coordinator (Level-1 Support) Job Type: Contract Employment Type of Work: Onsite Work Location: United States Duration: 2 Months Helpdesk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. The Helpdesk Coordinator able to speak to end users positively and explain technical detail in a manner they can understand. Experience using email (Microsoft Outlook) Exper
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Posted 60+ days ago | Updated 8 hours ago

Help Desk Analyst I

Robert Half

•

East Lansing, Michigan, USA

Full-time

Description We are looking for a dedicated Help Desk Analyst I to provide exceptional technical support to our team in East Lansing, Michigan. The ideal candidate will excel in troubleshooting and resolving hardware, software, and network issues while ensuring seamless user experiences. This role is perfect for someone who thrives in a fast-paced IT environment and enjoys working collaboratively to address technical challenges. Responsibilities: Provide first-level technical support for hardwar
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Posted 32 days ago | Updated 10 hours ago

EHR Helpdesk Analyst

Solomons International

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Raleigh, North Carolina, USA

Contract, Third Party

EHR Helpdesk Analyst: The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities. The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative
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Posted 4 days ago

IT Help Desk Technician

Crew Carwash

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Indianapolis, Indiana, USA

Full-time

The Help Desk Technician provides IT support services for all carwash locations as well as for users on our support team. Crew's commitments to you: Competitive compensationDaily pay options available at no cost to youPaid Time Off + 6 paid holidays each yearFree carwashes, naturally Industry-leading trainingIncredible growth potentialTuition reimbursement and paid IT certificationsGroup health, dental, and vision401K with company match Crew's expectations: Work schedule is generally Mon-Fri
Posted 60+ days ago | Updated 1 day ago