Helpdesk III Jobs

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Help Desk Analyst III

Robert Half

On-site in Portsmouth, New Hampshire, USA


Description Join a dynamic and growing company at the forefront of technological innovation. With a commitment to excellence and a passion for providing top-tier service to clients. We are seeking a skilled IT Helpdesk Specialist to join our team. If you are enthusiastic about technology, possess strong problem-solving skills, and thrive in a fast-paced environment, we want to hear from you. Position Overview: As an IT Helpdesk Specialist, you will be responsible for providing comprehensive supp

Help Desk Technician III

General Dynamics Information Technology

On-site in Bossier City, Louisiana, USA


At GDIT, people are our differentiator. As a Help Desk Technician , you will help ensure today is safe and tomorrow is smarter. Our work depends on Help Desk Technician joining our team. Secure and expertly apply the latest technologies to advance the mission as Help Desk Technician with GDIT. Your work in enterprise IT will help our clients overcome evolving demands and missions. Own the opportunity to accelerate digital modernization for our clients as you accelerate your career. The world

Help Desk Analyst III

Robert Half

On-site in Sparta, Illinois, USA


Description Job Title: IT Support Specialist Overview: We are seeking a skilled IT Support Specialist to join our team. The ideal candidate will have a strong background in providing help desk support, system administration tasks, possess basic networking knowledge, and proficiency in utilizing Windows operating systems and Active Directory. Responsibilities: 1. Help Desk Support: - Provide first-line technical support to end-users via phone, email, or in-person. - Diagnose and troubleshoo

Level III Help Desk Technician

Market Street Talent

On-site in Manchester, New Hampshire, USA


Could you be a good fit? We are looking for the best, highly skilled Level Technician to join the team of our exceptional client located for a full-time opportunity located in Manchester, NH. Benefits: Healthcare Medical (PPO or HMO)Vision and Dental Insurance401kPaid Time Off What will your day look like? As a Level Technician, you will: Respond promptly to incoming requests via telephone, web portal, and email, ensuring a courteous and effective resolution of end-user issues.Facilitate seam

Help Desk Analyst III

Robert Half

On-site in Phoenix, Arizona, USA


Description Robert Half's client is seeking a Level 3 Help Desk Technician. As a Level 3 Help Desk Technician, you will play a crucial role in providing technical support and assistance to our clients, ensuring the smooth operation of their systems and applications. This is a hybrid role, requiring 2 days onsite in Phoenix after an initial period of 1-2 weeks of onsite training. Responsibilities: Provide advanced technical support and troubleshooting for hardware, software, and network-related

Application Support Tier III Help Desk


Hybrid in Arlington, Virginia, USA


Application Support Tier Help Desk At DANE our ability to retain employees is a testament to how we treat, value, and support our incredibly smart, talented, and motivated employees. We offer aggressive PTO from day one, multiple benefits and learning opportunities to support our employees in being their best. We are looking for an experienced Tier Help Desk technician to join our team. As a senior member of our team, you will provide support to internal and external customers by troubleshooti

Service Desk Analyst

Phoenix Technology Partners, LLC



Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

IT Operations Technical Call Center Support

Connexions Data Inc

On-site in Memphis, Tennessee, USA


IT Operations Technical Call Center Support Start: Immediate Type: W2 Contract Duration: Multi Year Location: Memphis, Tennessee (On site) Active Secret Clearance required Description: Required Skills: Must have a Security+ qualification, no exceptions Preferred Skills: Navy or HR IT system experience preferred, contact center/customer center experience preferred Day-to-day Responsibilities: The service desk tickets average 5,000 to 6,000 monthly. Tickets are created from phone calls, emails

Technical Support Engineer

Berry Appleman & Leiden

On-site in Atlanta, Georgia, USA


Must report to the Atlanta office full-time. Who we are: BAL is a team of brilliant people who change lives through elite immigration work and collaborative innovation. We pursue the exceptional in all that we do, but never at the expense of our values. There s no denying our work is demanding, both in volume and pace, but we re up for the challenge. We love the balance of hard work and fun so, you ll see us in jeans as we shatter glass ceilings and conventional stereotypes. BAL employees feel

Assistant Device Maintenance Technician

Cogent Infotech Corp

On-site in Columbia, Maryland, USA


Position: Assistant Device Maintenance Technician Location: Columbia, MD 21046, United States Duration 90 days Job Functions: Unpacking and prepping systems for installationInstalling, re-imaging, configuring, and deploying systemsRelocating systems to alternative sites, cleaning and setting them up in new locationsRemoving and recycling old systemsAsset management and associated inventory and security tasks will be requiredTroubleshooting and assessing systems operational abilityDocumentation o

Help Desk / Service Desk Support


Hybrid in Los Angeles, California, USA


Large Los Angeles based healthcare system of hospitals, clinics, and primary care providers is looking to hire an IT Service Desk Agent for a 6+ month contract. Remote is ok but must reside within 50-100 miles of 90032 MUST BE AVAILABLE TO WORK 1st, 2nd, or 3rd SHIFTS AS SCHEDULED.Summary: Service Desk Agent I is responsible for supporting the end user community at hospitals and clinic locations. This position will provide support for all users experiencing problems with the clinical applicatio

System Administrator - Richmond, VA (Hybrid)

Vector Consulting, Inc

Hybrid in Richmond, Virginia, USA


Our government client is looking for an experienced System Administrator on a hybrid 3+ months renewable contract role in Richmond, VA. Position: System Administrator Note: Duration: Short -Term assignment and NOT expected to go past 6/30. ON SITE REQUIRED: 4 days a week. About the role: This position provides consultative and technical support services to agency staff to ensure timely problem resolution, system/data access and optimal system performance Act as a first point of contact for prov

User Support Help Desk-Local Candidates Only

Nexgen Technologies

On-site in Denver, Colorado, USA


(Local Candidates Only) NexGen is currently seeking a User Support Help Desk individual to join our team working on a federal government project. The centralized service desk provides a single point of contact for initial problem reporting of IT related issues. The Support Team averages about 20,000 contacts per year (either by phone or help desk ticket) with approximately 2,000 users supported. The volume can generally be expected to increase whenever new technologies are deployed, when new equ

Help Desk - Field Tech (Level 1)

Ledgent Technology

On-site in Costa Mesa, California, USA


- Help Desk / Field Tech (level 1) - 50% in Costa Mesa, CA office / 50% at client sites in Orange County - Direct-hire - $60-65K (depending on experience) The ideal candidate should have much of the following experience: Experience working in an IT department, managing clients/users and setting expectations Microsoft Windows Server and Client OS and desktop applications Microsoft Active Directory, Group Policy, Exchange, SQL Hosted Services, Office 365, Google Apps, Cloud Services, etc. Managed

Helpdesk Level 1

Microtek Staffing Services

On-site in Chicago, Illinois, USA


Job Title: Help Desk Support Engineer Job Duration : Full Time Job Location : Chicago, IL Job Description : Responding to inquiries from members and users to help them resolve technical issues via email or in person. Diagnose, troubleshoot, and resolve software, hardware, and network problems for Portal employees and members. Log all help desk interactions and maintain accurate records of issues and resolutions. Conducting preventative maintenance checks and updates the technology infrastructu

Helpdesk Analyst

Beacon Hill Staffing Group

On-site in Columbus, Ohio, USA


Position Title: Helpdesk Analyst Required Skills: 2+ years' experience working in a call center or Helpdesk environment Extensive experience working in a Windows 7 / 10 environment Experience working with a ticketing system Experience utilizing Active Directory Past experience working with or knowledge of DHCP and DNS servers Ability to troubleshoot/problem solve issues over the phone Excellent customer service skills Able to learn/pick up new technologies quickly Desired Skills: Asso

Help Desk Analyst

Randstad Digital

On-site in Fort Worth, Texas, USA


job summary: Our enterprise client has a temp to perm in office opportunity for a Help Desk Analyst to support Office 365 and corporate in office and remote users Temp to Perm ** Please send resume to Candidate will have one to five years experience in IT support and utilizing ticket tracking. Candidate will be supporting computer systems by providing hardware support, software technical support and screening service requests for personal computers and telecommunication equipment. location: Fo

Helpdesk Analyst

Digitek Software, Inc.

On-site in Harrisburg, Pennsylvania, USA

Third Party, Contract

One of our Client is looking for the position of Help Desk Analyst based on following skills: Location: PA OBJECTIVES OF ENGAGEMENT The primary objective of this engagement is business analysis and level one and two support of systems and processes critical to providing WIC program services. Conduct daily systems monitoring and analysis to maximize effectiveness and troubleshoot problems. Confer with various technical teams and customer representatives to ensure solutions conform to customer

Help Desk Analyst I


On-site in Oklahoma City, Oklahoma, USA


JOB SUMMARY: Provides phone and chat support for business and IT customers technical problems and service requests; records problem symptoms and information for escalation of the more complex problems to higher level support; maintains knowledge of relevant products and service offerings to provide accurate solutions; acts as representative of technical services to its customers. This role is 100% virtual currently. Candidates must be local to one of the following locations: WHY YOU LL LOVE THIS

Customer Support Analyst (Onsite)

DP Professionals Inc

On-site in Columbia, South Carolina, USA


DPP is seeking a Customer Support Analyst for an opportunity with our client in the banking industry in Columbia, SC.Work arrangement: Onsite W2 position; 6 monthsResponsibilities: Receives, investigates and responds to customer inquiries regarding complex products, services and issues via all channels through which customers are served. Will train on new business applications and be prepared to support upcoming system implementations. Maintains high levels of customer satisfaction, demonstrates