Junior Product Support Specialist Jobs in Salt Lake City, UT

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Technical Product Support Specialist (REMOTE)

Perplexity AI

Remote

Full-time

We are seeking a skilled Technical Support Agent to join Perplexity AI. In this role, you will provide technical assistance to our diverse user base. The ideal candidate possesses strong knowledge of LLMs, prompting, troubleshooting, QA, and APIs, along with excellent communication skills and a passion for customer service. If you are passionate about the future of AI technologies and want to help shape the evolution of AI search at a cutting-edge startup, we'd love to hear from you. This role i

Technical Support Specialist

Kforce Technology Staffing

Remote

Contract

RESPONSIBILITIES: Kforce has a client looking for a remote Technical Support Specialist to join their team. Responsibilities: * Technical Support: Provide daily technical support for systems, applications, and programs, with a focus on staffing model administration * Answering Phones: Efficiently handle incoming calls, directing them to the appropriate departments or individuals as necessary * Strategic Staffing Planning: Collaborate with management to develop short and long-term staffing plans

IT Support Specialist

Interpublic Group of Companies

On-site in Salt Lake City, Utah, USA

Full-time

POSITION SUMMARY: Provide end-user support for a broad range of laptop and mobile computer hardware and software. Software support includes both proprietary and vendor software solutions for the advertising / marketing industry. This position relies on the use of defined issue resolution techniques, procedures, and a variety of routines to handle and resolve issues. The Support Specialist is expected to scope out the End User s computing environment and work towards a timely issue resolution.

100% Remote Oracle Learn End User Support Specialist

Talent Group

Remote

Full-time

Oracle Learn End User Support Specialist with the ability to review inbound end user cases from Employees, Managers, Instructors, Learning specialists and understand the issue, bug or defect they are encountering and troubleshoot to identify the root cause of the issue and work to resolution with team members or Oracle support if necessary. 2 to 4 years relevant experience

Sr. Technical Support Specialist (JAMF/Intune/Mac)

Diligente Technologies

Hybrid in Salt Lake City, Utah, USA

Contract, Third Party

Note: Please note that candidates who are local to Salt Lake City UT only need to apply.Candidates who are strong in JAMF/Intune only need to apply for this role. Roles and responsibilities: Work closely with HR and hiring managers to support employee onboarding and offboarding in a timely manner.Maintain asset management.Provide technical assistance and training to staff on using hardware and software programs including remote access.Support and maintain user accounts including rights, securit

Desktop Support Specialist

Sunrise Systems, Inc.

On-site in Draper, Utah, USA

Full-time

We are looking for a HelpDesk Analyst II with Windows and Mac Device experience in South Jordan, UT area.Job Details: Job Title: Helpdesk AnalystJob Duration: 3 Months to Permanent/HireJob Location: Draper, UT 84020The position will be 100% On-Site in Draper, UT.Job Description:Key Responsibilities:we're looking for a Mac/PC tech. This position supports users across the organization that have technical needs. Focusing primarily on Dell laptops and devices within a Microsoft domain. There might

Software as a Service - Product Support REMOTE!

Beacon Hill Staffing Group

Remote

Contract

Please respond to these questions on the top of your resume to be considered. Applicants not following this process may be immediately disqualified. Responses must include the proper number and letter format (please see below) in front of the answers on your resume/submission. Questions: 1a. Are you currently located in and will you be working in the USA for the entirety of this assignment? (Yes or no) 2a. How many years of SaaS (Software as a Service) support, administration or analysis exper

Product Support Analyst

Cogent Data Solutions Llc

Remote

Contract

Hello, Cogent Data Solutions LLC trying to reach you regarding a job opportunity. The role is Product Support Analyst for one of our direct clients. Please take a look at the job description below and please send your updated resume. Role: Product Support AnalystLocation: Remote, TX ( Local Only )Client Name: Texas Health and Human Services Commission Job Qualifications/ Skills:Minimum 8 years required experience in Leadership of a help desk / service deskExperience developing process / traini

Software as a Service - Product Support REMOTE!

Beacon Hill Staffing Group

Remote

Contract

Please respond to these questions on the top of your resume to be considered. Applicants not following this process may be immediately disqualified. Responses must include the proper number and letter format (please see below) in front of the answers on your resume/submission. Questions: 1a. Are you currently located in and will you be working in the USA for the entirety of this assignment? (Yes or no) 2a. How many years of SaaS (Software as a Service) support, administration or analysis exper

Product Support Analyst (Only TX Location)

Conquest Consulting

Remote

Contract

Job Title: Product Support Analyst Location : Austin TX (Fully Remote) Duration : 12+ Months possibility to extend Minimum Requirements:8 Years of Experience in Leadership of a help desk / service desk2 Years of Experience developing process / training documentation2 Years of Experience researching and resolving escalated problems, including the most complex and/or critical customer issues. Preferred Skills : (Optional)2 Years of Experience gathering and analyzing performance metrics2 Years of A

Lead Product Support Analyst local to TX only-Remote

Voluble Systems LLC

Remote

Third Party, Contract

Hi, Solicitation Reference #529400971 Role: Lead Product Support Analyst Location: Austin, TX-remote Duration: 12+ Month Client: State of TX (HHSC) JOB DESCRIPTION: Level Description 8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected. Job Description Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider

OneSource Service Support Specialist

Pyramid Consulting, Inc.

Remote

Contract

Immediate need for a talented OneSource Service Support Specialist. This is a 06+ months Contract opportunity with long-term potential and is located in EST (100% Remote). Please review the job description below and contact me ASAP if you are interested. Job ID: 24-17761 Pay Range: $20 - $28.50/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: As necessary,

MRA End User Support Specialist

Franklin Fitch Inc.

Remote

Contract

MRA End User Support Specialist | 9-month Contract | Remote (Eastern Time Zone) An exciting opportunity at a major bank, for an experienced End User Support Specialist with expertise in MRA. You will be working across Windows Server and Citrix, as the MRA user support resource, ensuring compliant documentation for IT processes and procedures. You will need: Strong knowledge of Windows end-user support at the enterpriseGeneral Citrix knowledge at the enterprise levelExperience in documenting IT p

Jr Support Engineer

CloudZenix, LLC

Remote

Contract

Contract: W2 Remote 2-3 yr user-facing support role. Expert JIRA + Confluence Admin certificate (How do you manage confluence space? How do you configure plugin within JIRA & Confluence?). bonus: automation/scripting, bitbucket

Product Implementation Specialist

Randstad Digital

Remote

Full-time

job summary: This new Product Implementation Specialist will leverage our Court Case Management software application to help our customers improve their daily court case management taking the process to a whole new level. This role is 100% REMOTE and will include travel to new client sites. You'll drive the success of a company that's served the courts for 20+ years. We are a progressive software company with a casual culture. We offer an autonomous work environment, an annual bonus and A LOT o

Product Implementation Specialist

Randstad Digital

Remote

Full-time

job summary: This new Product Implementation Specialist will leverage our Court Case Management software application to help our customers improve their daily court case management taking the process to a whole new level. This role is 100% REMOTE and will include travel to new client sites. You'll drive the success of a company that's served the courts for 20+ years. We are a progressive software company with a casual culture. We offer an autonomous work environment, an annual bonus and A LOT o

Product Support Analyst IT Service Desk

Navtech, LLC

Remote

Contract, Third Party

Role Product Support Analyst IT Service Desk Location Austin TX REMOTE Candidates must within the state of TX (Any location within the State of Texas). Out of State candidates will not be considered. Skills; Job Description Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific information like hardware, operating system, and user requirements to appropriately resolve problems. Install applications, hardware, parts, and/or equipment Produ

Product Support Analyst in Austin, TX (Local to Texas)

Esolvit, Inc.

Remote

Contract

Job title: Product Support Analyst Location: Austin, TX (Remote- local to Texas) Duration: Long term Client: 529400971- Texas Health and Human Services Commission (HHSC) Level Description: 8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected. Job Description: Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. C

Technical Support Specialist- L1 and L2

Peterson Technology Partners

Remote

Contract

Primary Responsibilities: Deploys, maintains, troubleshoots and repairs a variety of customer hardware and softwareCompletes routine tasks related to projects and technical requestsProvides Tier 1 and Tier 2 support in all areas of the departmental service portfolioWorks as directed by their supervisor.Provides excellent customer service to all levels of employees including customers, peers, and leadershipParticipates and engages in team meetings, team building activities, and other opportunitie

Jr. Sales Specialist

Actabl

Remote

Full-time

Description This is a remote role. This is a role critical to the success of the revenue organization and reports to the Sales Specialists, Manager. We're a company enjoying accelerated growth. We are in the process of building one aligned go-to-market process across multiple best-in-class software platforms. With that comes a focus on close cross-team collaboration, team development, and scalable processes. We are the main customer-facing support structure for Sales & Account Management. Our