Support Analyst Jobs in New York, NY

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Service Desk Analyst

Phoenix Technology Partners, LLC

New York, New York, USA

Full-time

The Service Desk Analyst Role will be responsible for providing excellent customer service to 300+ end users, both in a helpdesk capacity as well as desktop and Audio-Visual support, specifically in Microsoft Teams. Responsibilities include resolving Level 1 and Level 2 support desk and desktop issues which may entail a mixture of day-to-day client support, end-user application support, and conference room support for meeting setups. This includes receiving, prioritizing, documenting, and active

IT Migration Data Analyst Support-GX

Param Consulting Services, Inc.

US

Contract, Third Party

Required: Previous experience as a Business Systems Analyst Experience with Azure Data Factory Strong in SQL and SAS coding Experience working with data migration, migration planning and gap analysis Effective and persuasive presentation skills (verbal and written) for project teams and business leaders Experience with MS Office, strong with MS Excel PBM Background Strong technical knowledge and experience working in Software Development teams Proficiency in data profiling techniques, methodolog

IT Migration Data Analyst Support

Hallmark Global Technologies

US

Contract, Third Party

IT Migration Data Analyst Support C2H/C2C Work Location: Remote (EST preferred) The client is transitioning their adjudication platform from an external vendor to an internally developed system. To support this migration, they have allocated a significant number of internal resources to the project. However, they require additional personnel to assist with the workload and to take on tasks that their internal teams are unable to complete. Work with business and technology partners (e.g., Solut

GIS Analyst / Help Desk Support

Sunrise Systems, Inc.

Remote

Contract

Job Title: GIS Analyst / Help Desk Support Job ID: 25-09180 Location: Remote Duration: 12 months of contract Typical Experience: 24-36 months Job Description: Seeking a mid-level GIS Analyst with strong help desk experience to support the GIS Unit. The role includes troubleshooting, customer support, ticket documentation (ServiceNow), and GIS analysis using ArcGIS Pro and ArcGIS Online. Familiarity with linear referencing and excellent verbal communication skills are essential. Required Skills:

Senior Analyst - IT Support

Marsh & McLennan Companies

Houston, Texas, USA

Full-time

Company: MMC Corporate Description: We are seeking a dedicated individual to join our Technical Support team at Marsh & McLennan as a Senior Analyst - IT Support. This role will require employees to be in the office five days a week. In this role, you will be instrumental in providing technical support across multiple lines of business, ensuring effective diagnosis, troubleshooting, and resolution of software and hardware-related issues. We will count on you to: Deliver technical support to

Product Support - Front Office

Soni Resources Group

New York, New York, USA

Full-time

Our client, a leading player in electronic trading, is seeking an experienced Trading Product Support Analyst to join their front-office support team. This role is ideal for a technically skilled and service-driven professional with a background in equity markets, algorithmic trading, and FIX connectivity. A successful candidate will work directly with traders, quants, sales teams, and developers, translating business needs into technical solutions. You'll be part of a dynamic and evolving envir

Software Analyst( ServiceTitan)

IT Associates, Inc.

Remote

Contract

Software Support Analyst (ServiceTitan / Monday.com) 100 % REMOTEClient is in CST ( EST or CST work hours)Contract: 6 months with Hire possibilityHire ASAPPOSITION SUMMARY: The Software Support Analyst will play a crucial role in providing ongoing support and optimizing the software platforms for our client s 2 major Service areas, serving as a subject matter expert for ServiceTitan, Monday.com, and other software platforms. This position also assists with onboarding new businesses, ensuring smo

Data Architecture Lead Analyst

Citi

Remote or Jersey City, New Jersey, USA

Full-time

Citibank, N.A. seeks a Data Architecture Lead Analyst for its Jersey City, New Jersey location. Duties: Support Citi's Data Warehouse by capturing requirements and designing, developing, and delivering metrics. Perform data analysis using Oracle, SQL, PL/SQ, Linux and Unix. Design architecture of data platform high risk processing metrics to support data flow from multiple systems into a central repository. Use Jira, ServiceNow, and Talend. Contribute to the generation of metrics for regulatory

Customer Success Analyst

HonorVet Technologies

Remote

Contract

Job Title: Customer Support Analyst Location: Remote Duration: 6+ Months What you get to do in this role: Go To Market Support Analyst - This person will be responsible for assisting in various areas of Sales Support, including maintain our Excel Order Form used in Brazil, Updating our terms and conditions in our sales quote to order tool, and various project management efforts across our lead to cash systems and tools.Skills: In order to qualify for and be successful in this role, you should h

GIS Technical Support Specialist

Trimble Mobile Solutions

Alabama, USA

Full-time

Your Title: Geospatial Technical Support Analyst Job Location: Remote, United States Our Department: Trimble Cityworks Schedule: M-F 9am-5pm MST What You Will Do As a Technical Support Analyst with our Cityworks team, you will be the primary point of contact for our valued clients, guiding them through any software and hardware-related questions or challenges. You'll play a crucial role in ensuring their success by: Serving as the primary point of contact for all software and hardware-relat

Business Analyst- Child Support

CSG

Remote

Full-time

CSG Government Solutions is a national leader in planning, managing, and supporting complex projects that modernize the information technology and business processes of large government programs. Since 1997, we have applied our expertise, innovation, and results-oriented mindset to the most complex program modernization projects of over 200 government and other organizations including 48 state governments, the U.S. Department of Health and Human Services, the U.S. Department of Labor, and large

Fixed Income Support Consultant

EDPSI

New York, New York, USA

Contract

Senior Fixed Income IT Front Office Support Analyst Consultant for direct New York City based banking client. Role will be 3-5 days in the office in NYC. Senior Fixed Income IT FO Support Analyst FICC Front Office IT In this role, you will support the fixed income trading desks with trade STP, pricing and risk queries, market data feeds and monitoring key start-of-day and intraday jobs. You will also be working on enhancing existing processes and have opportunities to undertake minor projects.

Trading & Sales Support

Apex Systems

New York, New York, USA

Full-time

Job#: 2078004 Job Description: Job Title: Front Office Trading & Sales Support Analyst (Mid-Level) Location: New York, NY (Hybrid - 3 days onsite) Shift: First or Second Shift (7 AM-4 PM or 10 AM-7 PM) Weekend Work: Occasional Saturday release (once a month) Overview: We are seeking two experienced Front Office Trading and Sales Support Analysts to join a dynamic and fast-paced team supporting a major financial institution. Key Responsibilities: Provide direct support to traders and sales t

Service Desk Support Specialist | Onsite | Chattanooga, TN | Contract

Walker Healthforce

Remote

Contract

Service Desk Support Specialist| 2 Years of Experience | Onsite| Chattanooga, TN | Contract Walker Healthforce is seeking a Service Desk Support Specialistwith 2 Years of Experience to support a healthcare clientbased out of Chattanooga, TN. This is a 3-monthcontractopportunity. START DATE: ASAP HOURS/SCHEDULE: M-F; 8 AM - 5 PM WORKER TYPE: Full-Time W2 CORE REQUIREMENTS: MUST be local to Chattanooga, TN Associates Degree or equivalent, relevant work experience is required. 2 years of end-use

Applications Development Technical Lead Analyst

Citi

Remote or Tampa, Florida, USA

Full-time

Citibank, N.A. seeks an Applications Development Technical Lead Analyst for its Tampa, Florida location. Duties: Analyzes user needs and develops software solutions, updates software, and enhances existing capabilities. Coordinates the end-to-end test flow for Oracle Database Migration. Performs testing at App functionalities level over Oracle platform. Reports issues to UI teams and DB (Database) teams. Performs UAT and ensures issues are addressed. Assists with migrations from Sybase OBJ to O

Data Analytics Senior Analyst

Citi

Remote or Irving, Texas, USA

Full-time

Citibank, N.A. seeks a Data Analytics Senior Analyst for its Irving, Texas location. Duties: Gather business requirements from the business and design data flow in collaboration with data architects. Implement Exploratory Data Analysis (EDA), data standardization and transformation pre-processes using different techniques like OHE, and data scaling and normalization for machine learning modeling. Design and develop strategic solution plans for business functionalities and build dynamic and scal