Support Analyst Jobs in New York, NY

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Support Analyst

Phoenix Technology Partners, LLC

New York, New York, USA

Full-time

The Service Desk Analyst Role will be responsible for providing excellent customer service to 300+ end users, both in a helpdesk capacity as well as desktop and Audio-Visual support, specifically in Microsoft Teams. Responsibilities include resolving Level 1 and Level 2 support desk and desktop issues which may entail a mixture of day-to-day client support, end-user application support, and conference room support for meeting setups. This includes receiving, prioritizing, documenting, and active

Technology Support Analyst

Michael Page International

New York, New York, USA

Full-time

This client is a top 10 firm in the AM Law 100 listPotential to move up with a great company About Our Client One of the world's leading law firms, this global powerhouse is renowned for its work in mergers and acquisitions, corporate finance, and litigation. With offices across key financial and legal hubs, it represents major corporations, financial institutions, and governments. The firm is also known for its high-profile clients, complex legal matters, and strong emphasis on innovation, di

Technical Support Analyst Levels 4-5

Metropolitan Transportation Authority

New York, New York, USA

Full-time

Description JOB TITLE: Technical Support Analyst - Levels 4-5 SALARY RANGE: Level 4 $76,001- $108,573 Level 5 $86,703 - $123,862 DEPT/DIV: Information Technology SUPERVISOR: Manager, IT Client Support -InfraMobile LOCATION: Randalls Island HOURS OF WORK: 9:00 am - 5:30 pm (8 hours/day) or as required This position is represented by the IT Transportation Communication Union (TCU) Opening: The Metropolitan Transportation Authority is North America's largest transportation network, serving a po

Onsite Technical Support Analyst

TriCom Technical Services

New York, New York, USA

Contract

Onsite Technical Support Analyst Summary The Onsite Technical Support Analyst will provide a world-class IT experience to all new and existing associates as the "Boots on the Ground" IT provider. This role requires working independently, developing new skills, and contributing to policies that define modern desktop services while ensuring associates have all the necessary tools, permissions, and resources to succeed. Responsibilities Work in the office every weekday while maintaining visibilit

PGIM Fixed Income - Production Support Analyst

PGIM

Newark, New Jersey, USA

Full-time

Job Classification: Technology - Engineering & Cloud A GLOBAL FIRM WITH A DIVERSE & INCLUSIVE CULTURE As the Global Asset Management business of Prudential, we're always looking for ways to improve financial services. We're passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world. We also believe talent is key to achieving our vision and are intentional about building a culture on respect and collaboration. When you

Imprivata Tap and Go Support Analyst

MDMS Recruiting

Oceanside, New York, USA

Contract

Our direct client needs an Imprivata tap and go support contractor to support day to day operations. This resource will be the application owner for this location and be responsible for support and administration of Imprivata in a healthcare environment. Hybrid role on Long Island; must be onsite 3 days a week.

PGIM Fixed Income - Sr. Production Support Analyst

PGIM

Newark, New Jersey, USA

Full-time

Job Classification: Technology - Engineering & Cloud A GLOBAL FIRM WITH A DIVERSE & INCLUSIVE CULTURE As the Global Asset Management business of Prudential, we're always looking for ways to improve financial services. We're passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world. We also believe talent is key to achieving our vision and are intentional about building a culture on respect and collaboration. When you

Jr. Applications Support Analyst

Confidential Company

Morris Plains, New Jersey, USA

Full-time

Our client is seeking a Jr applications support analyst- 1-2 yrs exp- Prefer BA in IT Related field. You will be responsible for learning new applications by shadowing support analysts ultimately learning the skills to filed support calls and develop new enhancements to applications-YOU WILL NOT BE DOING ANY PROGRAMMING/DEVELOPMENT.work with applications support teams fielding support tickets within different application areas. Work with appl support team to create and modify different areas of

4762-1 - PeopleSoft Integrator/Support Analyst

Spruce Technology Inc.

New York, New York, USA

Full-time, Contract

This is a New, Remote role. There will be some onsite work required as is necessary. MTA is seeking a Kronos Senior Business Analyst Lead to support the upgrade from Kronos Workforce Central to UKG Pro Workforce Management (WFM). This role involves consolidating five WFC instances into a single KronosWFM instance, managing complex integrations, and ensuring seamless data transfer with PeopleSoft HRMS and other legacy systems. The role requires a strong understanding of stakeholder management, bu

IT Service Desk Support Analyst (MDM / Office 365 / ServiceNow)

Trigyn Technologies, Inc.

White Plains, New York, USA

Contract, Third Party

Our client - a major utility firm based out of Westchester County, NY - has an immediate need for an IT Service Desk Support Analyst. The particulars of the position are as follows. Project Overview: The client is seeking a highly motivated and skilled IT Service Desk Support Analyst to join a dynamic IT support team. This role involves professionally fielding service desk requests via telephone and email, documenting end user information, and resolving computer issues immediately. The analyst

Fidessa Application Support Engineer/Analyst

MDMS Recruiting

New York, New York, USA

Contract

Fidessa Application Support Engineer/Analyst, Local Candidates only Location: New York, NY (Hybrid) Duration: 6 months + Core Skill: Looking for someone who knows Fidessa Enterprise support/BA with strong US Options background. Would be sitting directly with a trading desk helping them get up to speed on the product and if it worked out well and they had strong US Options. Day-to-Day Responsibilities: Responsible for the Fidessa application used by traders, sales and middle office on the tradin

Support SME Analyst

Stellent IT LLC

Jersey City, New Jersey, USA

Full-time, Part-time, Contract, Third Party

Role: Support SME Analyst Location: Jersey City, NJ (Hybrid) Type: 6+ Month Contract Interview: Teams, Final Round In-Person (MUST be local) Required Experience: 7 12 years of experience in the fixed income domain (investment banking only-NOT retail banking) Strong understanding of Repos, Securities Lending, Tri-party, pledge in/out, and Borrow Loans Thorough grasp of Fixed Income trade lifecycle-front to Back Expertise in post-trade processes and back-office systems for financing trades Pr

Senior Fixed Income IT Front Office Support Analyst

Brains Workgroup, Inc.

New York, New York, USA

Full-time

Senior Fixed Income IT Front Office Support Analyst Our client, a major bank in New York City, is looking for talentedSenior Fixed Income IT Front Office Support Analyst. Permanent position with competitive compensation package (base is 180 - 250K), excellent benefits, and target bonus. Consulting role is available with W2 Rate up to $88/h. C2C is also an option. Must be 5 days in the office. Senior Fixed Income IT Analyst to join FICC Front Office IT team. Support the fixed income trading desks

Epic EHR Support Analyst

Vector Consulting, Inc

Remote

Contract

Our government client is looking for an experiencedEpic EHR Support Analyst on a remote 9+ months renewable contract role inRaleigh, NC. Position: Epic EHR Support Analyst W2 RATE- $40/hr Job Overview: The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff, ensuring timely

Senior eDiscovery Support Analyst

VRTek Consulting

Remote

Contract

Details: As the Senior eDiscovery support analyst, you will be responsible for supporting CLCA s eDiscovery hosting platforms Relativity and RelOne. Your responsibility is to provide the best customer experience for users, both internal and external. You will play an important role in designing, implementing, deploying and supporting those platforms. You will work closely with various teams such as Client Services, Data Management, Development, and Infrastructure. Also work closely with vendors

Application Support Analyst

Kforce Technology Staffing

Remote or Madison, Wisconsin, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking an Application Support Analyst in Madison, WI. Summary: The Application Support Analyst is primarily responsible for applying principles of web development and software engineering to analyze, troubleshoot and remediate issues within customer-facing software systems. This role needs a good understanding of web technologies - both front end (HTML, CSS, JavaScript, Node stack) and backend (APIs, API management tools, API clients, authenticatio

Syspro Support Analyst

Resource 1

Remote

Full-time

Resource 1 is seeking a Syspro Support Analyst for a 6-month contract-for-hire position for our client based in Ft. Lauderdale, FL. While the preference is for a candidate local to Florida, remote candidates will also be considered. The Syspro Support Analyst will be responsible for supporting Syspro modules from a functional and administrative standpoint (not development). The selected candidate will play a key role in supporting the platform and ensuring its effective use across the organizati

Associate Technical Support Analyst

CDK Global

Remote or Cincinnati, Ohio, USA

Full-time

Remote Position - USA About Us CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers ("OEMs") across automotive and related industries. The Company's cloud-based, software as a service ("SaaS") platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles. By automating and streamlining critical workflows, the integrated platform of moder

SAP QM Support Analyst

Dexian DISYS

Remote

Contract

SAP QM Support Analyst 100 % Remote Travel: Up to 10% (as needed) 18 Months $32/HR - $33/HR Summary: We're looking for a motivated team member to support daily SAP Quality Management (QM) operations across NA Row Crop and Crop Protection sites. This role involves resolving support tickets, monitoring SAP jobs, collaborating with vendors, and ensuring quality systems run smoothly. Key Responsibilities: Troubleshoot and resolve SAP QM issues and support tickets Manage requests through Azure DevO

SAP Support Analyst

U.S. Tech Solutions Inc.

Remote

Contract

Duration: 05 Months Contract Job Description: Support & manage day to day quality management SAP support which includes system maintenance, system troubleshooting, and support tickets for various sites to enable the business.Quickly and effectively investigate, troubleshoot, and resolve quality management (QM) SAP issues through collaborations with 3rd party IT vendors and/or subject matter experts to enable the business. Meet SLA timelines for QM SAP tickets quickly and effectively.Triage QM S