Zendesk Jobs

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IT Lead - Client ServicesJob Title - IT Lead - Client Services

RobloxCompany Name - Roblox

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San Mateo, California, USA

Full-time

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences- all created by our global community of developers and creators. At Roblox, we're building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device.We're on a mission to connect a billion people with op

Technical Delivery Manager (UNITED STATES CITIZEN; ONSITE - WASHINGTON, DC)Job Title - Technical Delivery Manager (UNITED STATES CITIZEN; ONSITE - WASHINGTON, DC)

Soft Tech Consulting IncCompany Name - Soft Tech Consulting Inc

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Washington, District of Columbia, USA

Full-time

UNITED STATES CITIZEN MUST BE ABLE TO OBTAIN PUBLIC TRUST ONSITE - WASHINGTON, DC Salary is dependent upon the candidate's skills, experience, education and certifications. Salary Range: $145K - $165K High end of the salary range is considered for those who exceed qualifications in one or more required skill areas. Soft Tech offers competitive BENEFITS in the areas of: Medical, Dental, Vision, 401K, Short Term Disability, Long Term Disability, Life Insurance, PTO, and Paid Holidays Soft Tech

It Support & Systems SpecialistJob Title - It Support & Systems Specialist

YMCACompany Name - YMCA

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Greenville, South Carolina, USA

Full-time

Be part of a dynamic team making an impact as the Risk & Safety Coordinator for the YMCA of Greenville. Job Description The YMCA of Greenville is a dynamic and rapidly growing association that seeks to strengthen the community through youth development, healthy living and social responsibility. The IT Support & Systems Specialist supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social res

DevOps Engineer - Unity experience requiredJob Title - DevOps Engineer - Unity experience required

JobotCompany Name - Jobot

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Los Angeles, California, USA

Full-time

Gaming - Virtual Reality This Jobot Job is hosted by: Ashley Hunt Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $120,000 - $150,000 per year A bit about us: Immersive VR startup Why join us? Excellent compensation Health, dental, and vision insurance Employee Assistance Program Unlimited PTO Job Details What We're Looking For Are you a DevOps engineer who thrives in automation, continuous integration, and scalable infrastructure? Do y

Senior Chief Engineer - Critical EnvironmentsJob Title - Senior Chief Engineer - Critical Environments

JLLCompany Name - JLL

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Columbus, Ohio, USA

Full-time

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant e

Sr. Chief Engineer - Data CenterJob Title - Sr. Chief Engineer - Data Center

JLLCompany Name - JLL

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Aurora, Illinois, USA

Full-time

Manager, Analog Film Post ProductionJob Title - Manager, Analog Film Post Production

Emerson CollegeCompany Name - Emerson College

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Boston, Massachusetts, USA

Full-time

Join our community and experience Emerson College! Reporting to the Assistant Director of Post Production Facilities, the Manager of Analog Film Post Production is responsible for the overall operation and strategic direction of the Digital Film Lab (DFL). This role ensures a seamless integration of traditional and modern filmmaking technologies, providing students and staff with a comprehensive post-production experience. By maintaining technical resources, optimizing workflows, and fostering i

Desktop Support LeadJob Title - Desktop Support Lead

Robert HalfCompany Name - Robert Half

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Oshkosh, Wisconsin, USA

Full-time

Description Job Title: Desktop Support Lead Job Type: Full-Time (Permanent) Job Summary: Robert Half is seeking a skilled and motivated Desktop Support Lead for our client near Oshkosh, WI. In this role you'll oversee their desktop support team and ensure the efficient delivery of technical solutions to end users. The ideal candidate will act as a technical expert, mentor team members, and implement best practices to maintain the organization's IT infrastructure. This role requires excellent

Assistant Director, Enterprise Service DeskJob Title - Assistant Director, Enterprise Service Desk

DriveTimeCompany Name - DriveTime

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Tempe, Arizona, USA

Full-time

What's Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership. The DriveTime Family of Brands spans across DriveTime, Bridgecrest and SilverRock. You can find us at th

Desktop Support AnalystJob Title - Desktop Support Analyst

Tentek, Inc.Company Name - Tentek, Inc.

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Beverly Hills, California, USA

Contract

Desktop Support Analyst Duties: Troubleshoot hardware and software issues onsite and remotely, including on-air support.Equipment setups and moves.Computer imaging and configuration.Log, update and follow up on support requests in ticketing system.Ensure support meets the customer requirements as defined in the Service Level Agreements.Assist other groups in Technology with tasks required onsite.Assist with technical projects, including planning, implementing, assisting in the installation and s

Support LeadJob Title - Support Lead

Phoenix Staff, Inc.Company Name - Phoenix Staff, Inc.

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Phoenix, Arizona, USA

Full-time, Contract

Title: Support Lead Location: Remote Your role: Oversee the daily support queue, prioritize tickets, and ensure timely, high-quality resolutions for customer issues.Serve as the main point of contact for customer support, guiding clients through troubleshooting steps and escalating as needed.Streamline and improve support processes, workflows, and documentation to enhance team efficiency and consistency.Manage and mentor a small team of support specialists, providing coaching and performance fe

POS Support LeadJob Title - POS Support Lead

PhotonCompany Name - Photon

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Atlanta, Georgia, USA

Full-time, Third Party

Role (POS) Support Lead Location-Atlanta GA (Onsite) For the past 20 years, we have powered many Digital Experiences for the Fortune 500. Since 1999, we have grown from a few people to more than 4000 team members across the globe that are engaged in various Digital Modernization We re seeking a POS Support Lead to oversee day-to-day support operations for our cloud-based Qu POS platform. You ll lead troubleshooting, issue resolution, and vendor coordination making sure stores stay up and running

IT Project Manager -(Call Center)Job Title - IT Project Manager -(Call Center)

EITAcies, Inc.Company Name - EITAcies, Inc.

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King of Prussia, Pennsylvania, USA

Full-time, Part-time, Contract, Third Party

Must have: IT PM Call Center set up exp Linked In Page IT Project Manager We are seeking a results-driven and detail-oriented IT Project Manager to lead the planning, execution, and delivery of a new Call Center / Service Center standup. This role will oversee the full project lifecycle-from requirements gathering and vendor coordination to system implementation and go-live support. The ideal candidate has experience in call center technologies, IT infrastructure, and cross-functional stakehol

Nice CXOne IVR Lead DeveloperJob Title - Nice CXOne IVR Lead Developer

United TechnologyCompany Name - United Technology

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Third Party

About the Role: We are seeking a highly skilled NICE CXone IVR Lead to drive the design, development, and optimization of IVR (Interactive Voice Response) solutions on the NICE CXone platform. The ideal candidate will have extensive experience in CXone Studio, IVR call flows, ACD, speech analytics, bot integrations, and omnichannel contact center solutions. Key Responsibilities: Design, develop, and enhance IVR call flows using NICE CXone Studio. Lead the end-to-end implementation and i

Senior Service desk technicianJob Title - Senior Service desk technician

Synergetic Information Systems, IncCompany Name - Synergetic Information Systems, Inc

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Washington, District of Columbia, USA

Full-time

The Service Desk Technician - Senior provides technical support for customers who experience computer and software issues in the areas of standard Windows desktop applications as well as applications developed by the OCFO and its vendors. This position serves as the first point of contact for troubleshooting hardware and software problems. Duties & Responsibilities: Respond to service requests and service incidents reported by OCFO staff via phone, email, or web portal. Ensure information is acc

UX/UI DesignerJob Title - UX/UI Designer

U.S. Tech Solutions Inc.Company Name - U.S. Tech Solutions Inc.

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Englewood, Colorado, USA

Contract

We are looking for a talented Senior UX/UI Designer/Developer with expertise in AWS Connect to join our IT team. In this hybrid role, you will be responsible for designing, developing, and implementing seamless, user-centered solutions for call center operations and customer-facing tools. You will leverage your deep knowledge of AWS Connect to create high-quality experiences for both agents and customers, optimizing customer journeys and streamlining agent workflows. The ideal candidate will hav

Software Support Specialist IIJob Title - Software Support Specialist II

Sheltair AviationCompany Name - Sheltair Aviation

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Fort Lauderdale, Florida, USA

Full-time

POSITION SUMMARY: The Tier II Software Support Specialist is a crucial member of the IT support team, responsible for providing advanced technical assistance to end-users within the organization. This role involves troubleshooting complex software and hardware issues, resolving technical challenges, and ensuring the smooth operation of IT systems. The Tier II Software Support Specialist possesses a deep understanding of IT infrastructure, applications, and network configurations, allowing them t

Escalation EngineerJob Title - Escalation Engineer

The HT GroupCompany Name - The HT Group

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Austin, Texas, USA

Full-time

About the Job: The Escalations Engineer is the highest tier for support issue escalations. This is a significantly impactful role on the support team because Escalations Engineers are expected to resolve issues that are beyond the knowledge or expertise of the TSR and TSA staff. EE s will interact with customers, successfully manage their expectations and frustrations throughout the issue resolution process, at times managing multiple different issues simultaneously. The issue management process