Zendesk Jobs in District of Columbia

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Onsite Senior Help Desk Specialist

Kavyos Consulting Inc

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Hybrid in Washington, District of Columbia, USA

Contract

Duties and Responsibilities In charge of the help desk tier 1 schedule that ensures onsite help desk operations and correct assignment of work to help desk technicians (help desk and audio/visuals tech)Aspire to provide exceptional customer support in every single interactionAssist users in a service desk setting by troubleshooting and resolving issuesRespond to requests and problems including installing, monitoring, diagnosing, repairing, maintaining, and upgrading all PC hardware / Audio visu
Easy Apply
Posted 23 hours ago

Salesforce Business Analyst

Chuwa America Corporation

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Remote

Contract

Position: Salesforce Business Analyst Location: Remote Duration: 6+ Months Contract Primary Skills Salesforce Service Cloud-Field Service, Salesforce Service Cloud-Case Management, Salesforce Service Cloud-Self Service, Salesforce Service Cloud-Digital Engagement, Salesforce Sales Cloud-Territory Planning Required skills: 10+ years of experience is required. BSA with Service cloud experience. 5+ years of Business Systems Analysis experience (Project Management and Change Management experience
Easy Apply
Posted 18 days ago

Business Admin PRE II

Amiseq Inc.

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Remote

Contract

Requirement: Manage third-party tools and platforms like Zendesk, SnapEngage, AWS, as well as our custom-built tools and scripts for maintaining these systems. Own maintenance, upgrades, incident response, user and data management and customization of these platforms as part of the CX Technology team Work with cross functional partners, like our Operations and Self-Support teams, to understand their goals and problems, then translate business requirements into technical solutions. See opport
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Posted 60+ days ago | Updated 21 hours ago

Principal Systems Administrator

SAIC

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Remote

Full-time

Job ID: 2405323 Location: REMOTE WORK, CA, US Date Posted: 2024-04-11 Category: Information Technology Subcategory: Sys Administrator Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC has an opening for a ServiceNow Principal Systems Administrator who will provide application support for the configuration, customization, and administration of th
Posted 11 days ago | Updated 3 hours ago

Systems Operations Engineer - Remote

DriveTime

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Remote

Full-time

What's Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership. The DriveTime Family of Brands spans across DriveTime, Bridgecrest and SilverRock. You can find us at th
Posted 17 days ago | Updated 2 hours ago

Helpdesk Specialist

Kavyos Consulting Inc

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On-site in Washington, District of Columbia, USA

Full-time

Required Skills Working knowledge of Windows 10Working knowledge of Microsoft OfficeWorking knowledge of any Ticketing System, Dell Laptops, VoIP PhonesFamiliar with software deployment technologiesAbility to use Office 365 and Sharepoint proficiently and to teach it to new usersAbility to diagnose and troubleshoot issues with BitLocker Encryption on laptopsUnderstanding of conference room audio-visual systems, desktop hardware and software, and technical troubleshooting steps.Understanding of