contact center Jobs

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Contact Center Software EngineerJob Title - Contact Center Software Engineer

INSPYR SolutionsCompany Name - INSPYR Solutions

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Remote or Houston, Texas, USA

Contract

Title: Contact Center Software Engineer Location: REMOTE (working CST hours) Duration: Contract to hire Work Requirements: , Holders or Authorized to Work in the U.S. Job Description: We are hiring a Software Engineer to join our team and support Cloud Contact Center platforms (NICE CXone). In this role, you will be involved in all aspects of Cloud technology for the Contact Center. You will be responsible for design and development of products, features, unit testing, code reviews and resolve

Senior System Engineer with Skills: Cisco Unified Contact Center Express (UCCX), Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC)Job Title - Senior System Engineer with Skills: Cisco Unified Contact Center Express (UCCX), Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC)

TranSquared incCompany Name - TranSquared inc

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Lansing, Michigan, USA

Contract

Hi, Title: Senior System Engineer Location: Lansing, MI Hybrid 2 days onsite and 3 days Remote Duration: 6 Months + Skills: Cisco Unified Contact Center Express (UCCX), Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC) Job Summary: The successful candidate will be responsible for providing design, engineering, technical implementation support, process design, and service design package documentation for the Cisco Unified Contact Center Express (UCCX). This role requires e

Fullstack Developer - Contact Center PlatformJob Title - Fullstack Developer - Contact Center Platform

ChewyCompany Name - Chewy

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Plantation, Florida, USA

Full-time

Our Opportunity: Chewy is seeking a Fullstack Developer supporting contact center tools and integrations in Plantation, FL! This role is within the Unified Communications & Collaboration team and focuses on building web-based tools, APIs, and platform integrations that enhance Chewy's contact center environment. We're looking for an experienced full-stack developer who's comfortable working across front-end and back-end code, and who understands how to build scalable systems that integrate wit

Fullstack Developer - Contact Center PlatformJob Title - Fullstack Developer - Contact Center Platform

ChewyCompany Name - Chewy

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Richardson, Texas, USA

Full-time

Our Opportunity: Chewy is seeking a Fullstack Developer supporting contact center tools and integrations in Richardson, Texas! This role is within the Unified Communications & Collaboration team and focuses on building web-based tools, APIs, and platform integrations that enhance Chewy's contact center environment. We're looking for an experienced full-stack developer who's comfortable working across front-end and back-end code, and who understands how to build scalable systems that integrate

Senior Contact Center DeveloperJob Title - Senior Contact Center Developer

Metasys TechnologiesCompany Name - Metasys Technologies

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No location provided

Contract

Senior Contact Center Developer Remote Position 12+Month Contract As a senior Contact Center Developer, you will be responsible for the analysis, design, develop, and test complex Self-Service applications using Genesys Cloud and AWS platforms for large MMIS (Medicaid Management Information System) systems with minimal supervision. As part of the team, you will have the opportunity to shape scalable, high-performing contact center applications, improve operational efficiencies, and enable bette

Senior Cisco Systems Engineer--Lansing, MI(Hybrid)(Only locals to Michigan)Job Title - Senior Cisco Systems Engineer--Lansing, MI(Hybrid)(Only locals to Michigan)

HUMAC INC.Company Name - HUMAC INC.

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Lansing, Michigan, USA

Contract

Hello Friends, I Hope you are doing well. This is Surya from Humac Inc., Please check the following job description, and if you are interested, or know someone who might be interested, please share your updated resume to reach you. Role: Senior Cisco Systems Engineer Location: Lansing, MI(Hybrid) Interview Process: Virtual Interview via MS Teams video. Please use a laptop and be prepared to share a screen if asked. Note: Local candidates ONLY (must be located within 2 hours of Lansing, MI) Top S

Senior Voice Engineer (Webex)Job Title - Senior Voice Engineer (Webex)

Ledgent TechnologyCompany Name - Ledgent Technology

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Remote

Contract

We are seeking a Senior Voice Engineer to work on a remote team for a client in Houston, TX. The role is contract to hire and you will spend 3-5 months working for Roth Staffing before converting to full time with the client. Responsible for designing, implementing, and managing advanced voice communication systems and technologies. You will leverage your expertise in voice engineering to ensure high-quality, reliable, and efficient voice services across the organization. This role involves tro

Remote Voice EngineerJob Title - Remote Voice Engineer

LaSalle NetworkCompany Name - LaSalle Network

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Remote

Contract

Remote Voice Engineer (8x8) We are seeking a skilled Telecom Specialist to support a growing healthcare organization undergoing multiple acquisitions. This role will focus on designing, implementing, and testing call routing solutions using 8x8; you'll help scale the telecom infrastructure across newly acquired sites. The ideal candidate will bring deep experience in 8x8 call flows, number porting, and telecom documentation, with bonus points for 8x8 Contact Center expertise. Key Responsibilitie

Genesys Cloud+ Java SME (Pennington, NJ; Plano, TX; Charlotte, NC)Job Title - Genesys Cloud+ Java SME (Pennington, NJ; Plano, TX; Charlotte, NC)

Apex 2000Company Name - Apex 2000

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Pennington, New Jersey, USA

Contract

Genesys Cloud+ Java SME Location: Pennington, NJ; Plano, TX; Charlotte, NC Duration: 9-12Month Implementing Client: Infosys JD: 10+ yrs exp on contact center Solutions on Prem and cloudConfigure and troubleshoot Genesys Software and hardware components.Genesys Cloud development & Integrations.Strong knowledge on Genesys framework, IVR Development, scripting, Routing, and reportingJava, Java Spring Boot, Hibernate, Spring (MVC), Restful Web servicesTroubleshooting Genesys issues, log analysis,

Client Relationship LeaderJob Title - Client Relationship Leader

eTeam, Inc.Company Name - eTeam, Inc.

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Minneapolis, Minnesota, USA

Contract

Job Title: Client Relationship Leader Location Minneapolis, MN POSITION PURPOSE This individual is responsible for client relationship and serving as a change agent for the development and implementation of major process improvement ideas. The individual will also demonstrate excellent analytical skills, high accuracy, attention to detail, and will contribute to a positive team atmosphere. Responsibilities will specifically be focused on maintaining client relationships, gathering and analyzi

Telecom EngineerJob Title - Telecom Engineer

Elevance Systems IncCompany Name - Elevance Systems Inc

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Moses Lake, Washington, USA

Full-time

Key Responsibilities: VoIP, Unified Communications, Contact Center (Cisco), Design, deploy, and support telecom systems including PBX, VoIP, SIP, and mobile communication networks.Monitor network performance and troubleshoot issues related to connectivity, latency, and capacity.Collaborate with vendors and service providers for the procurement and installation of telecom hardware/software.Implement network security protocols and ensure regulatory compliance (e.g., FCC, GDPR).Perform system upgra

Senior Systems EngineerJob Title - Senior Systems Engineer

ServIT Consulting LLCCompany Name - ServIT Consulting LLC

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Lansing, Michigan, USA

Contract

DTMB Network Services is seeking a Senior System Engineer resource to provide design, engineering, technical, implementation support, process design and service design package documentation for the Cisco Unified Contact Center Express (UCCX). There are enhanced call routing & call center agent/supervisor functional requirements that require a skilled technical engineering resource. This resource will provide Level 2 and 3 technical support, training and knowledge transfer to the Telephony Servic

Senior Systems EngineerJob Title - Senior Systems Engineer

Marvel Technologies IncCompany Name - Marvel Technologies Inc

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Lansing, Michigan, USA

Full-time, Contract

Senior Systems Engineer- ONSITE Lansing, MI 12 months Duration: 1 year with possible extension Hybrid: Resource will be working a hybrid schedule. NO REMOTE ONLY OPTION. Will need to be onsite from day 1, two days a week. Local or non/local: Local candidates ONLY (must be located within 2 hours of Lansing, MI) Please note, resource may need to work some weekends or after hours. Hybrid: Resource will be working a hybrid schedule. NO REMOTE ONLY OPTION. Will need to be onsite from day 1, two d

Network Engineer/SMEJob Title - Network Engineer/SME

Citadel Information Services IncCompany Name - Citadel Information Services Inc

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Albany, New York, USA

Contract

A. Work Content Summary Responsible for supporting the planning, development, implementation, and maintenance of network software and equipment to the OAG IT Network and communications infrastructure. Provides recommendations to technical personnel and IT Leadership. Works closely with OAG network staff to help support the needs of the business. The Network Engineer may be required to workday, evening or night shifts and weekends, holidays, and other overtime work. Hours to be worked are determi

Network Deployment Engineer PositionJob Title - Network Deployment Engineer Position

SmartIMS Inc.Company Name - SmartIMS Inc.

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Plainsboro Township, New Jersey, USA

Full-time

Fulltime Plainsboro, NJ Hybrid We are seeking a Network and Unified Communication Deployment Engineer to join our high-performing team. The ideal candidate will have deep expertise in deploying and supporting Cisco SDWAN, WebEx Calling, and Contact Center solutions. You will work closely with customers, project managers, and cross-functional teams to deliver end-to-end deployment, configuration, testing, and knowledge transfer of cutting-edge network and UC solutions. Key Responsibilities Lead a

Delivery Lead (Intake & Portfolio)Job Title - Delivery Lead (Intake & Portfolio)

Techgroup America Inc.Company Name - Techgroup America Inc.

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Waukegan, Illinois, USA

Contract

Job Details Solution Delivery Lead (Intake & Portfolio)Location: Waukegan IL Hybrid Duration: 1 Year Notes"Local resources required. Role:This is not a technically hands-on role. Looking for someone who can lead a team of PMs and solution leaders (think Delivery Lead) to drive the implementation of the software. Required:The more experience the merrier; ideally targeting 10+ years of experience, but open to less as long as it's the right experience. Must have some sort of OCM (Organizational Ch

CX & Operations ManagerJob Title - CX & Operations Manager

AgreeYa SolutionsCompany Name - AgreeYa Solutions

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Mercer Island, Washington, USA

Contract

Title- Project/Program Manager Location: Mercer Island, WA Duration 12 + months Responsibilities: Partnering with the Sr. Manager, Scaled Operations, define and implement a holistic strategy, roadmap, and resource model to scale, expand, and support our service quality assurance and center of excellence programsLead two high-performing programs that unlock world-class service standards and raise the performance bar for global player support operationsLeverage quality and operational performance

CCAI Release Manager with Google Cloud Platform deployment ExperienceJob Title - CCAI Release Manager with Google Cloud Platform deployment Experience

SoftHQ, Inc.Company Name - SoftHQ, Inc.

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Contract

Job Title:CCAI Release Manager Work Location:Remote Position Duraton:6+ Months Detailed Job Description: Google Cloud Platform Native deployments Google Cloud Platform deployment tools Release management process Public cloud deployments SCM and SCM integrations Public cloud infra operationalization

Senior Voice Platform AnalystJob Title - Senior Voice Platform Analyst

Infolob Global, Inc.Company Name - Infolob Global, Inc.

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Harrisburg, Pennsylvania, USA

Contract

Position: Senior Voice Platform Analyst Location: Harrisburg, PA - Hybrid Duration: 6 Months Contract to Hire Rate: $ Open/Hour Need a Local Resource who can work on Hybrid Model in Harrisburg, PA Job Description JOB PURPOSE AND SUMMARY This role is a technical position primarily responsible for implementation, upgrades, troubleshooting, on-going maintenance and administration of the contact center systems, voice network, and other related applications. This position monitors contact cente

Amazon Connect DeveloperJob Title - Amazon Connect Developer

SmartIT FrameCompany Name - SmartIT Frame

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Seattle, Washington, USA

Third Party

Job Title: Amazon Connect Developer Location: Seattle, WA (Day 1 onsite required) Role Overview: We are looking for a skilled Amazon Connect Developer to join our team onsite in Seattle, WA. The ideal candidate will have hands-on experience in building and integrating contact center solutions using Amazon Connect, AWS Lambda, Amazon Lex, and Node.js. Key Responsibilities: Design, develop, and deploy contact center workflows using Amazon Connect Build and maintain Lambda functions for backend i