customer Jobs in Boston, MA

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Customer Success Manager - Legal Tech - Remote

Michael Page International

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Remote or Boston, Massachusetts, USA

Full-time

Join a Legal Tech Innovator on a Mission to Eliminate BusyworkRemote working environment | Opportunity to join a fast growing industry leader About Our Client Our client is a fast-growing legal technology company focused on transforming how litigators approach routine drafting tasks. Co-founded by a senior litigation attorney and a veteran software engineer from one of the world's top eDiscovery platforms, this company blends deep industry knowledge with cutting-edge design and engineering. Th
Posted 17 days ago | Updated 8 hours ago

Staff Engineer - EDA Customer Success

Analog Devices, Inc.

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Wilmington, Massachusetts, USA

Full-time

About Analog Devices Analog Devices, Inc. (NASDAQ: ADI ) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, and software technologies into solutions that help drive advancements in digitized factories, mobility, and digital healthcare, combat climate change, and reliably connect humans and the world. With revenue of more than $9 billion in FY24 and approximately 24,000 people globally, ADI
Posted 9 days ago | Updated 11 hours ago

Customer Success Manager -Remote -Legal Technology Leader

Michael Page International

•

Remote or Massachusetts, USA

Full-time

Join a Legal Tech Innovator on a Mission to Eliminate BusyworkRemote working environment | Opportunity to join a fast growing industry leader About Our Client Our client is a rapidly growing legal tech company revolutionizing the way litigators handle routine drafting. Co-founded by a seasoned litigation attorney and a leading software engineer from a top global eDiscovery platform, the company combines deep legal expertise with innovative design and technology. Their solution integrates effor
Posted 17 days ago | Updated 8 hours ago

Data Scientist II, Customer Technology

Wayfair

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Boston, Massachusetts, USA

Full-time

Wayfair Data Science is the engine that powers an enterprise obsessed with data. The Wayfair websites generate over 100M clicks from the millions of customers that visit our sites every day to discover and purchase home goods. The Customer Tech Data Science team is focused on understanding and optimizing customer behavior on the website and mobile application as a key enabler for the company to move fast and iterate quickly on big business problems. At their core, the Customer Tech Data Science
Posted 51 days ago | Updated 11 hours ago

Data Scientist III, Customer Technology

Wayfair

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Boston, Massachusetts, USA

Full-time

Data Scientist , Customer Technology Wayfair Data Science is the engine that powers an enterprise obsessed with data. The Wayfair websites generate over 100M clicks from the millions of customers that visit our sites every day to discover and purchase home goods. The Customer Tech Data Science team is focused on understanding and optimizing customer behavior as a key enabler for the company to move fast and iterate quickly on big business problems. The Customer Tech Data Science team aims to u
Posted 51 days ago | Updated 11 hours ago

100% Remote - Customer support representative/Call Center representative -100% Remote - Only W2

Empower Professionals

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Remote

Contract

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Rate: $13.50 on W2 AI Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually. Closed workspace (any room that can be closed by a door, office, bedroom, etc.) No shared living spaces unless living alone If the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.) Highspeed Internet verification (sc
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Posted 7 days ago | Updated 2 days ago

Customer Billing Systems CSS (Customer/1) SME

Computer Merchant, Ltd., The

•

Waltham, Massachusetts, USA

Full-time

JOB TITLE: Customer Billing Systems CSS (Customer/1) SME JOB LOCATION: Remote WAGE RANGE*: $80-98/hr. JOB NUMBER: 25-02775 REQUIRED EXPERIENCE: Technical and functional knowledge of the Customer Billing Systems CSS (Customer/1) or Meter-to-Cash/Revenue Cycle Management specifically in Billing (No Bills expertise) JOB DESCRIPTION The Technical Lead will work hand in hand with Project Managers to plan, roadmap and deliver on environment build-outs. The Technical Lead will be the interface betw
Posted 60+ days ago | Updated 8 hours ago

Customer Service Job Training Program

Year Up United

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Boston, Massachusetts, USA

Full-time

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship,
Posted 60+ days ago | Updated 16 hours ago

Technical Manager, Customer Support (32657)

Myticas LLC

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Ottawa, Ontario, Canada

Full-time

Our client is seeking a highly motivated and experienced Technical Support Manager to lead a team of talented Technical Support Engineers responsible for providing world-class customer support. This individual will be accountable for managing daily support operations, coaching and mentoring team members, driving operational excellence, and building a customer-first culture that ensures exceptional satisfaction, retention, and long-term success. The ideal candidate will bring a deep understanding
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Posted 8 hours ago

Customer Service Representative - 100% Remote - Only W2 - Offer postion

Empower Professionals

•

Remote

Contract

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually. Closed workspace (any room that can be closed by a door, office, bedroom, etc.) No shared living spaces unless living alone If the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.) Highspeed Internet verification (screenshot of bandwidth,
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Posted 9 hours ago

Customer Sucess Manager

MW Partners LLC

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Remote

Contract

Responsibilities and duties: Accountable for leading Value Realization project work with Customers, inclusive of all aspects of project work (planning, delivery and follow-up , focused on documenting value attainment/measurable impact).Act as the central point of contact throughout each individual project, defining measurable short-term engagement plans with clear outcomes, and ensure cohesive communication across internal and customer audiences at all levelDeliver exceptional customer experienc
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Posted 2 days ago

Senior, Software Engineer - Full Stack Customer Care Technology

Walmart Inc.

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Remote or Bellevue, Washington, USA

Full-time

Position Summary What you'll do This role is not eligible for current or future immigration support and | or sponsorship Join Walmart as Senior Software Engineer - Full Stack Customer Care Technology in our Global Technology EBS team. Your work could help over 240 million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world'
Posted 23 hours ago | Updated 11 hours ago

Customer Service Analysts/Contact Center Support - Offer postion - Only W2 - 100% Remote

Empower Professionals

•

Remote

Contract

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually. Closed workspace (any room that can be closed by a door, office, bedroom, etc.) No shared living spaces unless living alone If the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.) Highspeed Internet verification (screenshot of bandwidth,
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Posted 9 hours ago | Updated 9 hours ago

.Net Web & Application Developer-Full Time-Remote opportunity-Direct Customer

Accion Labs

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Remote

Full-time

Greetings from Accion Labs, Our direct Client is looking for .Net Web & Application Developer-Full Time-Remote opportunity. Initial 2 weeks need to come to client location at West lake, Ohio-All expenses paid We re seeking a proactive, skilled Web Developer to join our dynamic and entrepreneurial team. This individual will play a key role in developing websites and web applications using a strong foundation in programming languages. Responsibilities include collaborating with clients to understa
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Posted 1 day ago

Fully Remote-Urgent role as "Customer Service Analyst/ Contact Center Support-CH

Empower Professionals

•

Remote

Contract

Pay rate: $13.50 on W2 Max Role: Customer Service Analysts/ Contact Center Support Duration: 12+ Months Location: Remote (The candidates should be located in any of these states: Alaska, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Missouri, Nevada, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, and Wisconsin) Note: Remote worker verification process to be put
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Posted 3 days ago | Updated 16 hours ago

Customer Project Manager

GDH

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Remote

Contract, Third Party

Job Description: Our client is seeking a highly skilled and experienced Project Manager to lead and manage the implementation of Unified Communications (UC) and Contact Center migration projects for the Customer account within the healthcare vertical. The Customer is transitioning from competing UC and Contact Center solutions (e.g., Avaya, Genesys) to new technologies, requiring expert project management to ensure a smooth migration and adoption. This role is critical to delivering complex pr
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Posted 7 days ago | Updated 3 days ago

Director Contract Research Organization (CRO) SME (Customer Success)

Saama Technologies, LLC

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Remote

Full-time

Director Contract Research Organization (CRO) SME (Customer Success)Location: RemoteDepartment: Customer Success Role OverviewWe are seeking a Director level Contract Research Organization (SME) with deep expertise in Clinical Data Management (CDM) and a modern understanding of clinical data workflows and analytics. This individual will play a critical dual role in ensuring delivery excellence across customer engagements and supporting strategic sales and pre-sales efforts. This is a highly visi
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Posted 6 days ago

Customer Success Analyst

HonorVet Technologies

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Remote

Contract

Job Title: Customer Support Analyst Location: Remote Duration: 6+ Months What you get to do in this role: Go To Market Support Analyst - This person will be responsible for assisting in various areas of Sales Support, including maintain our Excel Order Form used in Brazil, Updating our terms and conditions in our sales quote to order tool, and various project management efforts across our lead to cash systems and tools.Skills: In order to qualify for and be successful in this role, you should h
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Posted 9 days ago | Updated 1 day ago

Customer Engagement Manager - Cloud Migration & Portfolio Management_ Remote

EVEREST CONSULTING GROUP, INC

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Remote

Contract

14-16 years of experience with 7+ years of Program management 14 plus years of IT Infrastructure experience Experience in managing large-scale cloud migration projects. Knowledge of IT infrastructure, networking, and security principles. Experience with Migration, Modernize and DevOps practices and tools. Familiarity with compliance and regulatory requirements related to cloud computing Minimum of 7 years of experience in project management, with a focus on cloud computing and migration projects
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Posted 8 days ago

SAP Customer Service (CS) Consultant

Next Level Business Services, Inc.

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Remote

Contract, Third Party

SAP Customer Service (CS) Consultant A minimum of 8+ years. SAP consulting experience in SAP SD/CS 3 + years of hands-on experience implementing S/4HANA projects SAP SD/CS Configuration: Configuration for SAP SD modules and CS/SM , including equipment, Install Base, and Asset experience. Order to Cash (OTC): Expertise in Order to Cash processes within SAP, including sales order processing, delivery, and billing. SAP Service Management (SM): Experience with SAP Service Management functionalities,
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Posted 10 days ago | Updated 10 days ago