customer Jobs in Boston, MA

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Customer Service Job Training Program

Year Up United

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Boston, Massachusetts, USA

Full-time

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship,
Posted 60+ days ago | Updated 9 hours ago

Customer Billing Systems CSS (Customer/1) SME

Computer Merchant, Ltd., The

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Waltham, Massachusetts, USA

Full-time

JOB TITLE: Customer Billing Systems CSS (Customer/1) SME JOB LOCATION: Remote WAGE RANGE*: $80-98/hr. JOB NUMBER: 25-02775 REQUIRED EXPERIENCE: Technical and functional knowledge of the Customer Billing Systems CSS (Customer/1) or Meter-to-Cash/Revenue Cycle Management specifically in Billing (No Bills expertise) JOB DESCRIPTION The Technical Lead will work hand in hand with Project Managers to plan, roadmap and deliver on environment build-outs. The Technical Lead will be the interface betw
Posted 60+ days ago | Updated 8 hours ago

Ecommerce and Customer Marketing Lead

Sunrise Systems, Inc.

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Remote

Contract

Job Title: Ecommerce and Customer Marketing Lead Job ID: 25-09395 Location: Remote Duration: 09 Months On W2 Contract Must haves: Strong digital and eCommerce fluency including media metrics (e.g., ROAS, CPC, incremental ROAS).Retail media strategy and buying experience familiarity with networks like Roundel (Target), The Collective (Albertsons), ADRM (Ahold Delhaize), and DGRM (Dollar General).Business acumen in Client planning ability to guide campaign strategy and investment decisions acros
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Posted 3 days ago | Updated 14 hours ago

Director, Software Engineering (Customer Engineering) - Capital One Software (Remote)

Capital One

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Remote or Richmond, Virginia, USA

Full-time

Director, Software Engineering (Customer Engineering) - Capital One Software (Remote) Capital One has taken a bold journey to build a technology company while operating in a complex, highly regulated business. We have built out a large engineering organization, moved to the cloud, re-architected our applications and data platforms, and embraced machine learning at scale. Our AI/ML capabilities are now at the forefront of what's possible in banking. (e.g., Eno). As we uncovered new challenges a
Posted 13 hours ago

Sr. Mgr, Solutions Architect (Customer Engineering) - Capital One Software (Remote)

Capital One

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Remote or Richmond, Virginia, USA

Full-time

Sr. Mgr, Solutions Architect (Customer Engineering) - Capital One Software (Remote) Capital One has taken a bold journey to build a technology company while operating in a complex, highly regulated business. We have built out a large engineering organization, moved to the cloud, re-architected our applications and data platforms, and embraced machine learning at scale. Our AI/ML capabilities are now at the forefront of what's possible in banking. (e.g., Eno). As we uncovered new challenges alo
Posted 13 hours ago

Ecommerce & Customer Marketing Lead

Apidel Technologies

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Remote

Contract

Job Description Must haves: Strong digital and eCommerce fluency including media metrics (e.g., ROAS, CPC, incremental ROAS). Retail media strategy and buying experience familiarity with networks like Roundel (Target), The Collective (Albertsons), ADRM (Ahold Delhaize), and DGRM (Dollar General). Business acumen in CPG planning ability to guide campaign strategy and investment decisions across multiple retailers. Job Description: The eCommerce and Customer Marketing lead is an integral part of
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Posted 3 days ago

Business Development/Customer Engagement Executive (Navy/USMC)

T2S Solutions

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Remote

Full-time

Summary T2S Solutions seeks a dynamic and experienced Business Development (BD) Executive to drive growth in the Navy/USMC sector by delivering impactful solutions to our Navy/USMC clients. This role focuses on identifying, qualifying, and directly assisting in the capture of new business opportunities, fostering strategic relationships, and advancing our company's revenue and mission objectives. The ideal candidate is a growth-minded, entrepreneurial leader with a strong track record of succes
Posted 46 days ago | Updated 8 hours ago

Business Development/Customer Engagement Executive (INTEL)

T2S Solutions

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Remote

Full-time

Summary T2S Solutions seeks a dynamic and experienced Business Development (BD) Executive to drive growth in the IC/SOCOM sector by delivering impactful solutions to our Air Force and Space Force clients. This role focuses on identifying, qualifying, and directly assisting in the capture of new business opportunities, fostering strategic relationships, and advancing our company's revenue and mission objectives. The ideal candidate is a growth-minded, entrepreneurial leader with a strong track
Posted 46 days ago | Updated 8 hours ago

Director Contract Research Organization (CRO) SME (Customer Success)

Saama Technologies, LLC

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Remote

Full-time

Director Contract Research Organization (CRO) SME (Customer Success)Location: RemoteDepartment: Customer Success Role OverviewWe are seeking a Director level Contract Research Organization (SME) with deep expertise in Clinical Data Management (CDM) and a modern understanding of clinical data workflows and analytics. This individual will play a critical dual role in ensuring delivery excellence across customer engagements and supporting strategic sales and pre-sales efforts. This is a highly visi
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Posted 10 days ago

Customer Success Manager -Remote -Legal Technology Leader

Michael Page International

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Remote or Massachusetts, USA

Full-time

Join a Legal Tech Innovator on a Mission to Eliminate BusyworkRemote working environment | Opportunity to join a fast growing industry leader About Our Client Our client is a rapidly growing legal tech company revolutionizing the way litigators handle routine drafting. Co-founded by a seasoned litigation attorney and a leading software engineer from a top global eDiscovery platform, the company combines deep legal expertise with innovative design and technology. Their solution integrates effor
Posted 21 days ago | Updated 8 hours ago

Solution Architect Customer Support Team MDE

Key Business Solutions, Inc.

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Remote

Contract, Third Party

Solution Architect Customer Support Team MDE Sacramento, CA(Remote option available) 12 Months Need to write codility test and 2 to 3 rounds of client interviews Job Description: The Solution Architect is a seasoned technical engineer dedicated to understanding the capabilities of DHCS s platform offerings and the needs of existing applications, and creating innovative solutions for their modernization. This role requires a deep understanding of solution architecture, emerging technologies, an
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Posted 19 days ago

Technical Manager, Customer Support (32657)

Myticas LLC

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Ottawa, Ontario, Canada

Full-time

Our client is seeking a highly motivated and experienced Technical Support Manager to lead a team of talented Technical Support Engineers responsible for providing world-class customer support. This individual will be accountable for managing daily support operations, coaching and mentoring team members, driving operational excellence, and building a customer-first culture that ensures exceptional satisfaction, retention, and long-term success. The ideal candidate will bring a deep understanding
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Posted 3 days ago | Updated 8 hours ago

SAP Customer Service (CS) Consultant

Next Level Business Services, Inc.

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Remote

Contract, Third Party

SAP Customer Service (CS) Consultant A minimum of 8+ years. SAP consulting experience in SAP SD/CS 3 + years of hands-on experience implementing S/4HANA projects SAP SD/CS Configuration: Configuration for SAP SD modules and CS/SM , including equipment, Install Base, and Asset experience. Order to Cash (OTC): Expertise in Order to Cash processes within SAP, including sales order processing, delivery, and billing. SAP Service Management (SM): Experience with SAP Service Management functionalities,
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Posted 14 days ago | Updated 14 days ago

Customer Success Manager - Remote - Legal Technology Leader

Michael Page International

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Remote or Chicago, Illinois, USA

Full-time

Join a Legal Tech Innovator on a Mission to Eliminate BusyworkRemote working environment | Opportunity to join a fast growing industry leader About Our Client Our client is a fast-growing legal technology company focused on transforming how litigators approach routine drafting tasks. Co-founded by a senior litigation attorney and a veteran software engineer from one of the world's top eDiscovery platforms, this company blends deep industry knowledge with cutting-edge design and engineering. Th
Posted 21 days ago | Updated 8 hours ago

Customer Service Analysts/Contact Center Support - Offer postion - Only W2 - 100% Remote

Empower Professionals

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Remote

Contract

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually. Closed workspace (any room that can be closed by a door, office, bedroom, etc.) No shared living spaces unless living alone If the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.) Highspeed Internet verification (screenshot of bandwidth,
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Posted 4 days ago | Updated 4 days ago

Customer Support Engineer-ADMS S3 Core (DMS/OMS)

Centraprise Corp

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Remote

Full-time

Role 1# - Customer Support Engineer-ADMS S3 Core (DMS/OMS) Utilities : Electric grid (Transmission and Distribution) Expertise in installing, analyzing and troubleshooting e-terra DMS and related products. Experience in modelling various electrical devices Able to troubleshoot issues using a variety of tools.Able to diagnose and solve intermediate to advanced issues using a variety of troubleshooting methods
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Posted 55 days ago | Updated 20 days ago

Customer Success Manager - Remote - Legal Technology Leader

Michael Page International

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Remote or Washington, District of Columbia, USA

Full-time

Join a Legal Tech Innovator on a Mission to Eliminate BusyworkRemote working environment | Opportunity to join a fast growing industry leader About Our Client Our client is a fast-growing legal technology company focused on transforming how litigators approach routine drafting tasks. Co-founded by a senior litigation attorney and a veteran software engineer from one of the world's top eDiscovery platforms, this company blends deep industry knowledge with cutting-edge design and engineering. Th
Posted 21 days ago | Updated 8 hours ago

Customer Authentication Engineer III- Remote

ConsultNet, LLC

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Remote or Birmingham, Alabama, USA

Full-time

Customer Authentication Engineer Remote (CST or EST) 6-month Contract Pay Rate: $45.00 - $50.00 per hr. The Customer Authentication Engineer manages the day-to-day maintenance and operation of Authentication and related security systems to ensure that controls are adequate and effective in protecting customers, the environment, and employees. Primary Responsibilities Contractor role to help onboard a new application that is used for the account origination flow. Customer authentication is ke
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Posted 41 days ago | Updated 11 hours ago

Customer Success Analyst

HonorVet Technologies

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Remote

Contract

Job Title: Customer Support Analyst Location: Remote Duration: 6+ Months What you get to do in this role: Go To Market Support Analyst - This person will be responsible for assisting in various areas of Sales Support, including maintain our Excel Order Form used in Brazil, Updating our terms and conditions in our sales quote to order tool, and various project management efforts across our lead to cash systems and tools.Skills: In order to qualify for and be successful in this role, you should h
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Posted 13 days ago | Updated 3 days ago

Customer Success Manager - Remote - Legal Technology Leader

Michael Page International

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Remote or Chicago, Illinois, USA

Full-time

Fast progressing companyRemote working environment About Our Client Our client is a fast-growing legal technology company focused on transforming how litigators approach routine drafting tasks. Co-founded by a senior litigation attorney and a veteran software engineer from one of the world's top eDiscovery platforms, this company blends deep industry knowledge with cutting-edge design and engineering. Their product is tailored to align seamlessly with the workflows litigators already use-no st
Posted 20 days ago | Updated 8 hours ago