customer Jobs in Boston, MA

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Customer Accounts Advisor

Aarons

Boston, Massachusetts, USA

Full-time

Customer Accounts Advisor Hiring Range Minimum to Maximum: $17.00 - $18.00 This position is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring

Customer Service Center Representative

Harvard University

Cambridge, Massachusetts, USA

Full-time

Job Summary The Customer Service Representative is the face of the Campus Service Center where the Harvard Community receives customer support obtaining services and assistance from Campus Services business lines: Parking Services, ID Card Services, Notary Services and HU Housing. The Customer Service Representative (CSR) is responsible for providing optimal customer service support to all members of the Harvard community. Customer Service is provided in person, over the phone, by email and vi

Data Scientist III, Customer Technology

Wayfair

Boston, Massachusetts, USA

Full-time

Data Scientist , Customer Technology Wayfair Data Science is the engine that powers an enterprise obsessed with data. The Wayfair websites generate over 100M clicks from the millions of customers that visit our sites every day to discover and purchase home goods. The Customer Tech Data Science team is focused on understanding and optimizing customer behavior as a key enabler for the company to move fast and iterate quickly on big business problems. The Customer Tech Data Science team aims to u

Data Scientist II, Customer Technology

Wayfair

Boston, Massachusetts, USA

Full-time

Wayfair Data Science is the engine that powers an enterprise obsessed with data. The Wayfair websites generate over 100M clicks from the millions of customers that visit our sites every day to discover and purchase home goods. The Customer Tech Data Science team is focused on understanding and optimizing customer behavior on the website and mobile application as a key enabler for the company to move fast and iterate quickly on big business problems. At their core, the Customer Tech Data Science

Customer Billing Systems CSS (Customer/1) SME

Computer Merchant, Ltd., The

Waltham, Massachusetts, USA

Full-time

JOB TITLE: Customer Billing Systems CSS (Customer/1) SME JOB LOCATION: Remote WAGE RANGE*: $80-98/hr. JOB NUMBER: 25-02775 REQUIRED EXPERIENCE: Technical and functional knowledge of the Customer Billing Systems CSS (Customer/1) or Meter-to-Cash/Revenue Cycle Management specifically in Billing (No Bills expertise) JOB DESCRIPTION The Technical Lead will work hand in hand with Project Managers to plan, roadmap and deliver on environment build-outs. The Technical Lead will be the interface betw

Customer Service Analysts/Contact Center Support - Only W2

Empower Professionals

Remote

Contract

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually.Closed workspace (any room that can be closed by a door, office, bedroom, etc.)No shared living spaces unless living aloneIf the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.)Highspeed Internet verification (screenshot of bandwidth, Fi

Technical Customer Support Specialist

Workable

Boston, Massachusetts, USA

Full-time

For over 31,000 growing businesses and HR teams seeking a comprehensive, all-in-one HR suite, Workable emerges as the premier solution. We uniquely combine the world's most widely adopted Applicant Tracking System (Workable Recruiting) with a full-spectrum employee management system (Workable HR). At Workable, we empower companies to focus on what truly matters: hiring the right people and fostering their growth. While we take HR seriously, we maintain a lighthearted and collaborative culture.

Customer Order Management Lead Infor M3

Voto Consulting LLC

Remote

Contract

Location: Remote (USA) Interview Process: Video Interview Role Overview:Grant Thornton is seeking a Customer Order Management Lead with strong functional expertise in Infor M3 to lead the sales workstream of a key implementation project. This is a full-time consulting role focused on process design, system configuration, functional specifications, testing, and supporting go-live activities within the Infor M3 platform. Key Responsibilities:Lead the sales workstream related to customer order m

SAP Customer Data Platform (CDP) Expert

Key Infotek LLC

Remote

Contract, Third Party

Job Title: SAP Customer Data Platform (CDP) Expert Job Description: We are seeking a highly skilled SAP Customer Data Platform (CDP) Expert to join our team. In this role, you will be responsible for the successful implementation, optimization, and management of SAP's Customer Data Platform solutions. You will work with cross-functional teams to unify customer data from multiple sources, ensuring a seamless and personalized customer experience across all touchpoints. This role requires strong te

SAP Customer Data Cloud (CDC) Expert

Key Infotek LLC

Remote

Contract, Third Party

Job Title: SAP Customer Data Cloud Expert Job Description: We are seeking a highly skilled SAP Customer Data Cloud (CDC) Expert to join our team. In this role, you will be responsible for implementing, configuring, and optimizing SAP Customer Data Cloud (formerly Gigya) solutions to help businesses manage customer identities, preferences, and data. You will work closely with marketing, IT, and data teams to ensure seamless integration of customer data into personalized customer journeys, data pr

Oracle Customer-To-Meter Integration Architect (16954)

Baer

Remote

Contract

Baer is looking for Oracle Customer-To-Meter Integration Architect for a 6+ month project located in Davenport, Iowa. Title: Oracle Customer-To-Meter Integration Architect Location: Hybrid Davenport, Iowa Duration: 6 months Rate: Hourly Plus Expenses Reimbursed Description: Design and implement scalable, high-performing integration architecture aligned with business and technical requirements.Serve as the subject matter expert for integration architecture and Oracle C2M implementations.Collabo

Technical Customer Support (US Remote)

Motorola Solutions

Remote or Schaumburg, Illinois, USA

Full-time

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us buil

Customer Billing & Order Management Expert

VDart, Inc.

Remote

Contract, Third Party

Job Title: Customer Billing & Order Management Expert Location: Remote Duration/Term: Long Term Contract Job Description: We are seeking experienced SMEs (Subject Matter Experts) in Billing, Customer/1 Billing, Finance, and Sales Orders (SO) to provide expert-level guidance and support. The ideal candidate will have a deep understanding of billing processes, financial systems, customer billing, and sales order management. Key Responsibilities: Billing & Customer/1 Billing: Lead the design,

Microsoft Teams Customer Engineer-

JDA TSG

Remote

Full-time

At JDA TSG, we equip Global Iconic brands with top-tier specialized talent, business process expertise and innovations which drive their organizations in exciting new directions. We have established a reputation for bringing exceptional focus, flexibility, and confidence with every client we serve. We have an opportunity for a Microsoft Teams expert to join our team working as a Customer Engineers (CE s). A CE s time is dedicated to working with some of the largest, and most sophisticated comp

Customer Support Engineer, EMS Reliance (XA 21) Product Developer Lead

radient.ai

Remote

Contract, Third Party

Role: Customer Support Engineer, EMS Reliance (XA 21) Product Developer Lead Location: Remote must skill: EMS, XA21, Reliance, SCADA, Power Systems Role Description: XA21/ Reliance Product Development activities, especially on the modelling side, understanding bugs and fixing them. Ability to lead a team and assign activities related to product development Aware of Agile Development activities, able to be tech lead / PO for Scrum teams. Knowledge transfer write user/technical documentation and

Subject Matter Expert (SME) Billing, Customer/1 Billing, Finance & SO

VDart, Inc.

Remote

Third Party, Contract

Job Title: Subject Matter Expert (SME) Billing, Customer/1 Billing, Finance & SO Location: Remote Duration/Term: Long Term Contract Job Description: We are seeking experienced SMEs (Subject Matter Experts) in Billing, Customer/1 Billing, Finance, and Sales Orders (SO) to provide expert-level guidance and support. The ideal candidate will have a deep understanding of billing processes, financial systems, customer billing, and sales order management. Key Responsibilities: Billing & Customer/1

Project Administrative Support Specialist - ( Full Time ) - Location: Wilmington, NC or Remote in USA allowed for qualified candidates (matching EST work time) Travel to Customer site as needed if remote.

Dornan Technologies

Remote or Wilmington, North Carolina, USA

Full-time

Job Title: Project Administrative Support Specialist Openings 15 Job Overview: The Project Administrative Support Specialist will play a crucial role in ensuring the smooth execution of large capital projects. This position requires a detail-oriented individual with strong organizational skills to manage documentation, follow established processes, and maintain configuration management. Example projects that this role may be dedicated to including: Process creation and Procedure WritingProject C

Associate, Customer Care

Xoriant Corporation

Remote

Contract

Job Title: Associate, Customer Care Duration: 3+ months contract Location: Remote, USA Overview: Embark on a fulfilling journey of professional development within a dynamic and fast-paced production environment as a Customer Care Senior Associate. As an integral part of our team, you will hold a pivotal role connecting our clients and their esteemed customers. Your dedication to service excellence will be unwavering, and you ll find fulfillment in embracing challenges that allow your exceptional

Remote-Customer Service Analysts/Contact Center Support-CH

Empower Professionals

Remote

Contract

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually. Closed workspace (any room that can be closed by a door, office, bedroom, etc.) No shared living spaces unless living alone If the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.) Highspeed Internet verification (screenshot of bandwidth,

Customer Support Engineer-ADMS S3 Core (DMS/OMS)

Centraprise Corp

Remote

Full-time

Role 1# - Customer Support Engineer-ADMS S3 Core (DMS/OMS) Utilities : Electric grid (Transmission and Distribution) Expertise in installing, analyzing and troubleshooting e-terra DMS and related products. Experience in modelling various electrical devices Able to troubleshoot issues using a variety of tools.Able to diagnose and solve intermediate to advanced issues using a variety of troubleshooting methods