customer Jobs in New York

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Data Scientist (L5) - Customer Service

Netflix, Inc.

•

Remote

Full-time

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. Our Customer Service organization works to ensure nothing gets between our members and their favorite shows, movies and games. Data science plays a key role in guiding
Posted 60+ days ago | Updated 8 hours ago

Sr Customer Data Scientist-REMOTE

Designer Brands Inc.

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Remote or Columbus, Ohio, USA

Full-time

At Designer Brands, we are the proud parent company of DSW Designer Shoe Warehouse, The Shoe Company, and Rubino, operating nearly 675 stores across North America and a billion-dollar digital commerce business. We lead the footwear industry with a diverse portfolio of iconic brands, including Topo Athletic, Keds, Vince Camuto, Kelly & Katie, Jessica Simpson, Lucky Brand, Mix No. 6, Crown Vintage, and others. With expertise in design, production, and sourcing, we create on-trend footwear and acce
Posted 47 days ago | Updated 4 days ago

Remote - Reports Developer - HUD HMIS specifications APR, CAPER, SPMs, LSA

Diversified Technology, Inc.

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Remote

Third Party, Contract

We are seeking an experiencedReports Developerfor a 6 week contract supporting HUD reporting requirements for theHomeless Management Information System (HMIS)for theState of Massachusetts. The ideal candidate must have prior a deep understanding ofHUD-mandated reports(e.g., APR, CAPER, SPMs, LSA). Responsibilities: Design, develop, and validate reports in alignment with HUD HMIS specificationsExtract, clean, and analyze HMIS data to generate accurate, actionable reportsCollaborate with stakehol
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Posted 1 day ago | Updated 1 day ago

Remote Oracle Utility C2M CC&B Customer to Meter Designer

Diversified Technology, Inc.

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Remote

Contract, Third Party

Oracle Utilities C2M Designerfor a 1 year contract. Must work on our W2 Remote opportunity. Responsibilities: Collaborate with cross-functional teams to understand business requirements and design Oracle C2M solutions that align with organizational goals.Develop and implement Oracle C2M architecture, ensuring scalability, security, and optimal performance.Customize and configure Oracle Cloud and mobile applications to meet specific client needs.Collaborate with development teams to integrate Ora
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Posted 60+ days ago | Updated 1 day ago

Customer service Representative

Infinite Computer Solutions (ICS)

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Remote

Full-time

Call Center Agents role Its a Remote role Strong knowledge of customer management practices.Bachelors degree or 5 or more years of relevant work experience.Self-driven, excellent verbal and written communication skills, ability to multitask, good business acumen, and detail-oriented.Innovative thinker, enjoying challenges and working with cross functional groups.Exceptional written and verbal communication skills and can be trusted to speak for and represent the Customer Support and Operations
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Posted 60+ days ago | Updated 2 hours ago

Need Call Center Reprasentative // Brooklyn, NY // 24+ months contract

Prutech Solutions

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New York, New York, USA

Contract

Hi,Hope you are doing well,Role: Complaint Center Associate roleLocation: 9MT, Brooklyn, NY Duration: 48+ months contract Required experience: Call center experience Multi-tasking skills Ability to work in high paced environment. Customer service skills a must Service Now knowledge Nice to have Quick learner Microsoft knowledge Typing skills Tech Savvy
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Posted 60+ days ago | Updated 21 hours ago

Desktop Support Engineer

DivTek Global Solutions Inc.

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New York, New York, USA

Full-time

Job Title: Jr. Desktop Support Onsite, Midtown Manhattan Location: New York, NY (Onsite Midtown Manhattan, across from Grand Central Station) Job Type: Full-Time About Company: This is a full-time, direct-hire role employed directly by the client. Compensation: Competitive salary + Year-end performance bonus Benefits: Health, Dental, Vision, 401(k), PTO, and more Job Description A premier New York City firm is seeking a Jr. Desktop Support professional to join its growing IT team. This is a full
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Posted 17 hours ago | Updated 4 hours ago

Technical Support Engineer

Michael Page International

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New York, New York, USA

Full-time

Growing technical support team for customer experienceSeeking Technical Support professional with B2B SaaS experience About Our Client Our client is a SaaS company based in NYC. This role would sit within their Customer Experience department. Job Description Be a point of contact to resolve any technical issues.Resolve issues related to any internal systems and applications.Participate in building technical internal knowledge base content.Work cross functionally with partners in Business and
Posted 15 days ago | Updated 5 hours ago

Service Designer

Photon

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New York, New York, USA

Full-time

Collaborate with stakeholders, including product managers, developers, designers, and business analysts, to define service requirements and objectives. Lead end-to-end service design projects, from initial research and ideation to prototyping and implementation, ensuring alignment with user needs, business goals, and brand objectives. Conduct user research, usability testing, and customer journey mapping to gain insights into user behaviors, pain points, and preferences. Define service blueprint
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Posted 9 days ago

Dynamics 365 Enterprise Solution Architect

IDR Inc.

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New York, New York, USA

Full-time

Dynamics 365 Enterprise Solution Architect Ongoing contract (Client maintains right to hire after 6 months though rarely exercises this right)Location: Must be local to either Chicago IL, Atlanta GA, or New York NY Responsibilities: Define and maintain the target architecture for Dynamics 365 CE and F&O, aligned with business goals and the transformation roadmap. Ensure architectural alignment with Calandra Phase 1 End-State and Medallion Data Architecture. Govern architectural decisions across
Posted 1 day ago | Updated 1 hour ago

Data & Integration architect - Naehas

Lorven Technologies, Inc.

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New York, New York, USA

Third Party

Job Title : Data & Integration architect Location : New York city, NY | Hybrid Duration : Long Term Job Description: 8+ years of experience in Martech with 3+ years of experience in campaign & offer management application development with platforms like Naehas Lead the technical architecture and development of Offer Management solutions. Design and implement integrations with Martech platforms, including Adobe Experience Platform (CDP) and Salesforce Marketing Cloud/CRM. Collaborate with prod
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Posted 1 day ago | Updated 1 hour ago

Technical Product Owner/Product Manager - Conversational AI, chatbots, LLM

InfoVision, Inc.

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New York, New York, USA

Third Party, Contract

Role: Senior Technical Product Owner/Product Manager (not technical engineers) specialized in Conversational AI (chatbots, voicebots, digital assistants) Location Preference: Basking Ridge, NJ (primary) Or 140 West Street, Manhattan (acceptable) Or Irving, TX (if exceptional candidates are found). Core Skills & Experience Product Ownership: Facilitate cross-functional alignment between technical teams and business stakeholders. Translate complex technical concepts into simple terms and vice v
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Posted 13 days ago | Updated 13 days ago

Product Support Engineer, Remote US

Carrier Corporation

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Remote or New York, New York, USA

Full-time

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carr
Posted 12 days ago | Updated 8 hours ago

Senior Software Engineer - Real-time Market Data Services

Bloomberg L.P.

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New York, New York, USA

Full-time

Description & Requirements Description & Requirements Our team's Market Data middleware solutions have serviced client requests for Bloomberg's financial data for the last twenty-five years, for everything from Enterprise trading applications to the Bloomberg Excel plug-ins. Our software is a critical, client and internal-facing component of the Real-time Data platform, handling billions of requests daily. Our mission is to improve the speed, reliability, and breadth of our market data offering
Posted 12 days ago | Updated 8 hours ago

Mobile Device Management Engineer

Sharp Infotech Inc.

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New York, New York, USA

Contract

Position: Mobile Device Management Engineer Location: New York City, NY Duration: 12+ Months "The MDM Engineer will support the design, implementation, and operational management of Intune within Microsoft Azure to ensure a secure, scalable, and efficient mobile device management (MDM) and mobile application management (MAM) environment. This role encompasses the architectural design of Intune deployments, integration with Azure services and on-premises environments, continuous monitoring, log a
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Posted 7 days ago

Data & Integration architect - Naehas

Lorven Technologies, Inc.

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New York, New York, USA

Third Party

Job Title : Data & Integration architect Location : New York city, NY | Hybrid Duration : Long Term Job Description: 8+ years of experience in Martech with 3+ years of experience in campaign & offer management application development with platforms like Naehas Lead the technical architecture and development of Offer Management solutions. Design and implement integrations with Martech platforms, including Adobe Experience Platform (CDP) and Salesforce Marketing Cloud/CRM. Collaborate with prod
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Posted 2 days ago | Updated 1 day ago

Service Desk Analyst

Siri Infosolutions Inc

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New York, New York, USA

Contract

Provide support for issues related to password resets, MS Office, Windows, Epic EMR, VMWare VDI, Cisco AnyConnect VPN, Printers, PC's, laptops, Medication Carts, and Wireless PC carts. Manage level 1 & 1 Incident/service requests from report to resolution. Receive, prioritize, document and actively resolve end user help requests Triage requests to ensure accurate transfers and escalation, per service level agreements (SLA) Track open tickets (via ServiceNow) and monitor ticket progress per SLA
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Posted 8 days ago | Updated 2 hours ago

Solution Engineer

Mitchell Martin, Inc.

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New York, New York, USA

Full-time, Contract

Title: Solution EngineerLocation: NYC or Chicago (Hybrid) Employment Type: Full TimeCompensation Pay Range:$140000-$150000/YRsDescription Seeking a senior-level professional with strong technical skills and customer focus. Work closely with Sales, Product, and Implementation teams to navigate complexity efficiently. Develop and own solution strategies for complex projects. Engage in cross-functional roles, including enterprise discovery and integration design. Support pre- and post-sales teams t
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Posted 2 days ago | Updated moments ago

onsite Support Technician

Microtek Staffing Services

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New York, New York, USA

Contract

Job Title : Support Technician Job Location : Manhattan, NY Job duration : 6 months contract to Hire Job Description : 1-2 years of experience in a desktop support or help desk role (MSP experience a plus).Familiarity with server and networking equipmentStrong knowledge of Windows 10/11, Office 365, and general desktop hardware troubleshooting.Familiarity with Active Directory, remote support tools, and ticketing systems (e.g., ConnectWise, Autotask).Excellent communication and customer service
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Posted 6 days ago

Technical Product Manager - RCS (RICH COMMUNICATION SERVICES) experience

InfoVision, Inc.

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Jersey City, New Jersey, USA

Third Party, Contract

Hi We have an immediate Openings with Our Direct Client for a Long-term contract position Job Title: Technical Product Manager - RCS (RICH COMMUNICATION SERVICES) experience Location: Basking Ridge, NJ Role Summary Product Manager will lead a specific capability or feature under the RCS umbrella and will work as part of a broader team responsible for customer-facing messaging solutions. Key Requirements Prior experience with RCS or strong foundational knowledge of what RCS is, how it works, and
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Posted 13 days ago | Updated 3 hours ago