customer Jobs in Rhode Island

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Customer Technical Support Representative

Thomson Reuters U.S. Inc.

•

Remote or Eagan, Minnesota, USA

Full-time

Customer Technical Support Representative About the Role: In this opportunity as Customer Technical Support Representative, you will: Log and classify all calls and requests for assistance in the call tracking database.Respond to customers' inquiries relating to technical issues with software, online or electronic products.Filter and escalate inquiries as appropriate..Track inquiry resolution progress and where appropriate proactively call customers with a status update or resolution.Follow the
Posted 60+ days ago | Updated 4 hours ago

Technical Customer Support (US Remote)

Motorola Solutions

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Remote or Schaumburg, Illinois, USA

Full-time

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us buil
Posted 40 days ago | Updated 4 hours ago

Sr Data Engineer MDM-Customer 360

Citizens Bank

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Johnston, Rhode Island, USA

Full-time

Job Description The Enterprise Data Engineering (EDE) team is looking for a Senior Data Engineer with a winning track record in building high performing data and analytical solutions that transform, integrate, and make data available for business. As a Senior Data Engineer, you will be responsible for the development of data processing/transformation processes, primarily in a public cloud (AWS) but also On-premises. Along with delivering data capabilities, you will lead a team of engineers and
Posted 60+ days ago | Updated 4 hours ago

GIS Analyst / Help Desk Support

Sunrise Systems, Inc.

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Remote

Contract

Job Title: GIS Analyst / Help Desk Support Job ID: 25-09180 Location: Remote Duration: 12 months of contract Typical Experience: 24-36 months Job Description: Seeking a mid-level GIS Analyst with strong help desk experience to support the GIS Unit. The role includes troubleshooting, customer support, ticket documentation (ServiceNow), and GIS analysis using ArcGIS Pro and ArcGIS Online. Familiarity with linear referencing and excellent verbal communication skills are essential. Required Skills:
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Posted 2 days ago | Updated 1 day ago

Help Desk Support/GIS Analyst - REMOTE

Chandra Technologies, Inc.

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Remote

Contract

Job Description: Crop to Crop resumes are accepted This a Mid-Level GIS Analyst/Help Desk support contractor which provides excellent verbal communication and technical assistance and support to the GIS Unit. This position serves as a primary resource for the GIS Unit help desk and will actively be engaged in communicating directly with customers, gathering intelligence related to customer complaints, troubleshooting technical problems, documenting problems in ServiceNow, assigning tickets to ot
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Posted 2 days ago

GainSight Consultant / Architect

Dawar Consulting

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Remote

Contract

Our client, a global leader in providing governance, risk, and compliance (GRC) solutions, is looking for a GainSight Consultant / Architect (100% remote). Job Duration: 6+ months (possibility of further extension) Job Summary: In this role, the consultant will focus on improving product usage tracking, creating customer health scores, and supporting various administrative tasks in Gainsight. This position is vital for building and optimizing automated customer health scoring systems, integratin
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Posted 8 days ago | Updated 8 days ago

Sentinel One Admin- Remote (20-30 hours per week)

Calance

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Remote or Houston, Texas, USA

Contract

Role Overview: The resource will provide day-to-day Sentinel One support and assist with several in-flight projects. This includes: Maintaining and upgrading agents (including EOL updates) Troubleshooting agent issues and writing exclusion rules Supporting group clean-up and legacy phase-out efforts Enabling full functionality in customer-facing environments (currently detect-only) Rolling out extended vulnerability scanning on servers Documenting and cleaning up exception processes Coordinating
Posted 1 hour ago

Oracle Utilities Analytics Warehouse (OUAW) Consultant with Oracle CC&B/C2M

Tekgeminus Solutions Inc.

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Remote

Full-time, Third Party

Job Title: Oracle Utilities Analytics Warehouse (OUAW) Consultant with Oracle CC&B/C2M Location: Remote Experience: 8+ Years Job Type: Full-time / Contract Job Summary: We are looking for an experienced Oracle Utilities Analytics Warehouse (OUAW) Consultant with strong knowledge of Oracle Customer Care and Billing (CC&B) and/or Customer to Meter (C2M) systems. The ideal candidate will be responsible for implementing, configuring, and supporting data analytics and reporting solutions for utilitie
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Posted 1 day ago

GIS Analyst

Innosoul inc

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Remote

Third Party, Contract

Job ID: NC-767681 Remote/Local GIS Analyst (12+) with ArcGIS Pro/Online, ServiceNow, Helpdesk experience Location: Raleigh, NC (NCDOT) Duration: 12 Months Position: 1(2) Skills: Excellent Verbal Communication in customer service situations Required 2 Years ArcGIS Pro Required 2 Years ArcGIS Online Required 2 Years Ticketing writing within Enterprise Ticketing Systems like ServiceNow or similar Required 1 Years Job Description: This a Mid-Level GIS Analyst/Help Desk support contractor which provi
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Posted 2 days ago

DICOM/HL7 Implementation Engineer - Order Generation

Strategic Systems Inc

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Remote

Contract

The Implementation Engineer will deliver exceptional customer service, address issues promptly, and develop innovative solutions during the implementation process. This role involves configuring and testing DICOM/HL7 applications, with daily interaction with external customers, Development, QA, Support staff The Implementation engineer will define technical interface specifications and workflows based on the requirements of both customers and vendors, determine solution needs, install and troubl
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Posted 7 hours ago

GIS Help Desk

Refulgent Technologies Inc.

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Remote

Contract

Looking for a Mid-Level GIS Analyst/Help Desk support contractor which provides excellent verbal communication and technical assistance and support to the GIS Unit. This position serves as a primary resource for the GIS Unit help desk and will actively be engaged in communicating directly with customers, gathering intelligence related to customer complaints, troubleshooting technical problems, documenting problems in ServiceNow, assigning tickets to other GIS Unit teams. Position requires skill
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Posted 10 hours ago

Kronos Consultant (Data Hub/Client-Facing)

S Linx LLC

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Remote

Contract

Role: Kronos Consultant (Data Hub/Client-Facing) / Reporting Specialist Location: Remote-USA Job Details We are seeking a hands-on UKG Datahub / Reporting Specialist with strong client-facing capabilities and excellent communication skills. This role demands an individual who can seamlessly manage customer interactions, understand reporting needs, and deliver tailored UKG reporting and analytics solutions. Responsibilities: Work directly with clients to gather reporting and data integration requ
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Posted 15 days ago

Sr. Microsoft Dynamics 365 CRM Developer - W2 Position

Valcan IT Inc

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Remote

Contract

Job Title: Sr. Microsoft Dynamics 365 CRM Developer Location: Remote Job Type: Contract We are looking for a skilled Microsoft Dynamics 365 CRM professional to design, implement, customize, and support solutions built on the Dynamics 365 Customer Engagement (CE) platform. The ideal candidate will have deep experience with Microsofts CRM modules and a strong understanding of business processes in areas such as sales, marketing, customer service, and field service. Required Qualifications: Bachelo
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Posted 1 day ago | Updated 4 hours ago

SAP MDG Consultant

Executive Software Guild

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Remote

Contract

Job Description Willing to work in shifts & Excellent communication skills to build good interaction with client.Responsible for handling the Supporting Incidents/Monitoring activities.Responsible for handling the MDG Functional/ Technical configuration, assistance with testing.Proactively working with business users for identifying and resolving recurring issues in the SAP MDG and MDM application.Very good understanding of integration of SAP MDG with SAP ECC.Hands on in activation and configura
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Posted 5 hours ago | Updated 5 hours ago

SAP JVA Functional Consultant-German Speaking -Remote with Travel

The Dignify Solutions, LLC

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Remote or Houston, Texas, USA

Contract, Third Party

Description: MUST SPEAK GERMAN PRA/GPA/JVA/PSA Implementation. Scope of work covers the upstream finance workstream specifically for: Deep Joint Venture Accounting knowledge and business experience in Oil & Gas: JVAProduction Sharing Accounting: PSA Requires German Speaking consultant to communicate/support with customer resources based in Germany/US Also, requires work with other customer resources in US and Latin America. Document design for JVA/PSA modules. Build and test the solution as p
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Posted 7 days ago | Updated 1 hour ago

Product Owner with Lexis Nexis

Headway Tek Inc

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US

Full-time, Part-time, Contract, Third Party

Product Owner with Lexis Nexis Remote 1 Year JD Serve as a linchpin between Lexis Nexis vendor and internal / CDE delivery teams Expertise in digital and security domains specifically ability to think through workflows related to implementation of Lexis Nexis security features on Mobile, Portal and Call center experiences Individual will help define product strategy / customer experience for Lexis Nexis Expertise in Scaled Agile and can write both technical and customer experience features /
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Posted 26 days ago | Updated moments ago

QSR (Quick Service Restaurant) Domain Consulting Partner

Ventures Unlimited

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Remote or Seattle, Washington, USA

Full-time

Position:- QSR Domain Consulting Partner , Location:- Seattle, WA / Remote + 50% Travel , Duration:- Full time Position, Job Description: Highly experienced and strategic QSR Domain Consulting Partner to lead advisory engagements, drive IT services and solution sales, and build and grow our QSR (Quick Service Restaurant) industry practice. This role demands a deep understanding of the QSR sector, strong consulting acumen, and the ability to translate client business needs into technology-enab
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Posted 1 day ago

GIS Analyst

Mitchell Martin, Inc.

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Remote or New York, New York, USA

Full-time, Contract

Title: GIS AnalystLocation: Remote (National) Employment Type: ContractCompensation Pay Range:$34.44-$49.21/HrsDescription Collaborate with customer resources to manage GIS data maintenance. Install software, create and administer models and scripts. Engage throughout the project life cycle, providing updates based on customer changes. Support data creation and manipulation. Act as customer liaison to support and development teams.Key Responsibilities Conduct remote and potential on-site GIS con
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Posted 1 day ago | Updated 1 hour ago

MS Dynamics 365 CE AMS Lead, Field Services & Finance

TalentFish LLC

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Remote

Contract

Job Title: MS Dynamics 365 CE AMS Lead, Field Services & Finance Location: Remote USA Position: Contract Overview We are seeking an experienced and strategic Dynamics 365 Customer Engagement (CE) Application Management Services Lead with specialized expertise in Field Services and Finance modules. This role is responsible for leading the support, optimization, and continuous improvement of the D365 CE platform across the organization, ensuring alignment with business needs, service-level agre
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Posted 5 days ago | Updated 2 days ago

Clinical Provider Account Manager

Pegasus Knowledge Solutions

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Remote

Full-time

Responsibilities: The Clinical Provider Account Manager is responsible for building and maintaining strong relationships with assigned providers, acting as their main point of contact to address inquiries, resolve issues, and ensure high-quality service delivery. Key responsibilities include: Client Relationship Management: Strengthening provider relationships, managing communication, and mitigating risks.Account Management: Overseeing provider satisfaction, implementing new sites and services,
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Posted 9 days ago | Updated 9 days ago