customer Jobs in boston, ma

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Customer Service Representative (Bilingual: Spanish/English) Remote

Concentrix CVG Customer Management Group Inc

•

US

Full-time

Job Title: Customer Service Representative (Bilingual: Spanish/English) Remote Job Description **This position requires bilingual fluency in Spanish and English** **Candidates must reside in the state of New Mexico** JOB DESCRIPTION The Customer Service Representative (Bilingual: Spanish and English) Remote works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and q
Posted 16 days ago | Updated 8 hours ago

Remote Customer Care Voice Associate

NTT DATA Americas, Inc

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Remote or Dallas, Texas, USA

Contract

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company s growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. For more than 25 years, NTT DATA have focused on impacting the core of your business operations with industry-leading outsourcing services a
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Posted 11 days ago | Updated moments ago

Mainframe COBOL, Customer/1, Billing Finance

Techim INC

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Remote

Contract

Position : Mainframe COBOL, Customer/1, Billing Finance Location: Remote MF COBOL, Customer/1,BillingFinance "Expert Knowledge: Provide specialized insights in customer service and service order management. Technical Support: Resolve customer issues and provide functional support. Documentation: Assist with project documentation and training materials. Liaison: Coordinate with support teams to ensure timely issue resolution. Mentoring: Train and mentor new associates during onboarding. Knowled
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Posted 12 days ago | Updated 2 days ago

Customer Service Representative-Remote (Bilingual: Spanish and English)

Concentrix CVG Customer Management Group Inc

•

US

Full-time

Job Title: Customer Service Representative-Remote (Bilingual: Spanish and English) Job Description JOB DESCRIPTION The Customer Service Representative -Remote (Bilingual: Spanish and English) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Mi
Posted 36 days ago | Updated 8 hours ago

Customer Service Representative

Pyramid Consulting, Inc.

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Remote

Contract

Immediate need for a talented Customer Service Representative. This is a 07+ Months Contract opportunity with long-term potential and is located in CA (Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:25-67339 Pay Range: $18 - $19/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Shift Schedule: 8 AM - 4:30 PM
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Posted 4 days ago

Solution Architect - Microsoft Dynamics 365 Customer Service

Zion Cloud Solutions

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Remote

Contract

Position: Solution Architect - Microsoft Dynamics 365 Customer ServiceLocation: Chicago, IL / RemoteDuration: Full-time / Long-Term Contract About UsZion Cloud Solutions is a technology services firm specializing in Microsoft Dynamics 365, IT solutions, and system integrations. We help organizations streamline operations with modern cloud-based solutions. As a women and minority-owned enterprise, we are committed to diversity and inclusion. Position SummaryWe are looking for a Solution Architect
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Posted 60+ days ago | Updated 17 days ago

Systems Software Analyst/Customer Facing

Case Interactive

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Remote

Full-time

Systems Analyst Job Requirements Required Skills and Experience: A minimum of 5 years of experience as an analyst in software development (excluding education and internships).Comprehensive understanding of the software development lifecycle, including collaboration with business stakeholders and IT teams, business proposal analysis, task decomposition, and solution design and documentation.Strong skills in structuring information and identifying key elements.Excellent verbal and written communi
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Posted 60+ days ago | Updated 21 hours ago

Customer Support Manager of Managed Services - Remote

C4 Technical Services

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Remote

Full-time

Head of Maintenance & Managed Services Direct Hire As the Head of Maintenance & Managed Services, you'll be at the forefront of our customer support strategy. You'll define, plan, and direct services to ensure our customers receive high quality 24/7/365 support, Managed Services offerings, and SaaS operational support. Your leadership will provide value-add operational assistance, to drive further customer satisfaction and retention across Incognito's global customer base. Your role will invol
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Posted 50 days ago | Updated 4 hours ago

Customer Service Representative (Remote)

Concentrix CVG Customer Management Group Inc

•

US

Full-time

Job Title: Customer Service Representative (Remote) Job Description JOB DESCRIPTION The Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. ( We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.) A NEW CAREER POWERE
Posted 36 days ago | Updated 8 hours ago

Data Scientist II, Customer Technology Data Science

Wayfair

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Boston, Massachusetts, USA

Full-time

Wayfair Data Science is the engine that powers an enterprise obsessed with data. The Wayfair websites generate over 100M clicks from the millions of customers that visit our sites every day to discover and purchase home goods. The Customer Tech Data Science team is focused on understanding and optimizing customer behavior on the website and mobile application as a key enabler for the company to move fast and iterate quickly on big business problems. At their core, the Customer Tech Data Science
Posted 47 days ago | Updated moments ago

Customer Technical Support Representative

Thomson Reuters U.S. Inc.

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Remote or Eagan, Minnesota, USA

Full-time

Customer Technical Support Representative About the Role: In this opportunity as Customer Technical Support Representative, you will: Log and classify all calls and requests for assistance in the call tracking database.Respond to customers' inquiries relating to technical issues with software, online or electronic products.Filter and escalate inquiries as appropriate..Track inquiry resolution progress and where appropriate proactively call customers with a status update or resolution.Follow the
Posted 15 days ago | Updated 11 hours ago

Senior Software Engineer, Customer Enablement

CVS Health

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Remote or Hartford, Connecticut, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w
Posted 60+ days ago | Updated 11 hours ago

Field Service Technician

SNI Technology

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Boston, Massachusetts, USA

Full-time

Job Details SNI Technology's top client is seeking to hire a talented Field/Printer Technician for an exciting full-time, permanent opportunity! This is an onsite/traveling role in the Boston, MA area. JOB DESCRIPTION The Field/Printer Technician will trouble shoot and resolve printer hardware equipment problems TECHNICAL SKILLS, KNOWLEDGE, ABILITIES Experience in servicing Canon printers/copiers Service printer/copier products with minimum assistance Troubleshoot basic printing issues, able
Posted 10 days ago | Updated 9 hours ago

Oracle EBS Techno Functional Consultant

InfoVision, Inc.

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Boston, Massachusetts, USA

Third Party, Contract

ORACLE EBS Techno Functional 10+ years of experience.Good ORACLE EBS Techno functional candidate with STRONG AP, Purchase and inventory module.Good communication skills, customer facing
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Posted 10 days ago

Contact Center

Verito Solutions

•

Quincy, Massachusetts, USA

Contract

Job description : Location : Quincy,MA Must have strong analytical and problem-solving skills.Must have excellent verbal and written communication skills.Ability to effectively communicate technical matters.Ability to gather business requirements and translate them into functional requirements.Must have strong knowledge of customer experience expectations in a service environment.Experience in technical systems analysis in a related industry.Ability to define, manage, and exceed customer expecta
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Posted 23 hours ago

Production Support Lead (SQL, UNIX, Windows,Autosys, ITIL,Splunk, Dynatrace, Banking Support)

Sharpedge Solutions

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Boston, Massachusetts, USA

Full-time

Deep understanding of Unix, Cloud PAAS, Oracle SQL queries to take care of any intensive analysis.Good experience in Service Now ticketing tool for all Incidents, SRs, Problem Tickets and also Change/Problem Management Process.Good experience in DB Queries Be able to write queries including fair complexity.Good experience support environment Be able to understand ticket priorities, escalation matrix, client connects, weekly status representation, MI protocol, etc.,Having Exposure in support bank
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Posted 1 day ago

Engineering Intern

Cushman & Wakefield

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Cambridge, Massachusetts, USA

Full-time

Job Title Engineering Intern Job Description Summary The intern is responsible to assist in-house technicians and engineering management in the day-to-day maintenance, repair, and efficient operation of all building systems and equipment. Depending on experience level the intern may also be responsible for working on a specific project or process improvement.Job Description KNOWLEDGE AND EXPERIENCE Must have a positive attitude and be willing to assist in any approved engineering/maintenance
Posted 1 day ago | Updated moments ago

Production Support Lead

StratG Inc

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Boston, Massachusetts, USA

Contract, Third Party

Job Title/RoleProduction Support LeadMinimum Mandatory SkillsSQL, UNIX, Windows,Autosys, ITILDesired SkillsSplunk, Dynatrace, Banking SupportJob Description: Detailed JDDeep understanding of Unix, Cloud PAAS, Oracle SQL queries to take care of any intensive analysis.Good experience in Service Now ticketing tool for all Incidents, SRs, Problem Tickets and also Change/Problem Management Process.Good experience in DB Queries Be able to write queries including fair complexity.Good experience support
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Posted 5 days ago | Updated 4 days ago

Help Desk Analyst I

Robert Half

•

Chelsea, Massachusetts, USA

Contract

Description We are looking for a motivated and customer-focused Help Desk Analyst I to join our team in Chelsea, Massachusetts. This is a long-term contract position offering an excellent opportunity to grow your skills in IT support and telephony. You will play a key role in assisting with help desk operations, telephony systems, and IT asset management, all while gaining hands-on experience in a collaborative and supportive environment. Responsibilities: Provide first-level technical support
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Posted 2 days ago | Updated 8 hours ago

Production Support Lead

Incorporan Inc

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Boston, Massachusetts, USA

Contract

Job Title: Production Support Lead Location: - Boston, MA /Onsite Contract: Crop to Crop Mandatory Skills: Splunk, Dynatrace, Banking Support, SQL, UNIX, Windows, Autosys, ITIL Job Description: Deep understanding of UNIX, Cloud PAAS, and Oracle SQL queries to take care of any intensive analysis. Good experience in Service Now ticketing tool for all Incidents, SRs, Problem Tickets and also Change/Problem Management Process. Good experience in DB Queries Be able to write queries including fair co
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Posted 5 days ago