customer Jobs in maryland

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Customer Service Representive (CSR) - REMOTE

RMS IT Solutions Inc

Remote

Contract

REMOTE ROLE LOCAL CANDIDATES ONLY (Must reside within 1.5 hours or 60 miles of Mason, OH) Job Summary: The Customer Service Representative (CSR) provides high-quality, multi-channel support to Luxottica customers via phone, chat, email, social media, and U.S. mail. The role focuses on problem resolution, customer satisfaction, and supporting business objectives to enhance the overall customer experience. Responsibilities: Provide service and support via various channels. Resolve customer issues

Customer Service Analysts/Contact Center Support - 100% Remote - Only W2 - Offer position

Empower Professionals

Remote

Contract

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually. Closed workspace (any room that can be closed by a door, office, bedroom, etc.) No shared living spaces unless living alone If the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.) Highspeed Internet verification (screenshot of bandwidth,

Customer Success Manager

Robert Half

Remote or Pleasanton, California, USA

Full-time

Description We are looking for a dedicated Customer Success Manager to join a growing team. This is 100% remote and in this role, you will act as the primary point of contact for our customers, ensuring their satisfaction and success with our products. You will collaborate with various teams to refine customer experience strategies and identify opportunities for growth. Responsibilities: Build and maintain strong relationships with customers, gaining a deep understanding of their needs and obje

Customer Sucess Manager

MW Partners LLC

Remote

Contract

Responsibilities and duties: Accountable for leading Value Realization project work with Customers, inclusive of all aspects of project work (planning, delivery and follow-up , focused on documenting value attainment/measurable impact).Act as the central point of contact throughout each individual project, defining measurable short-term engagement plans with clear outcomes, and ensure cohesive communication across internal and customer audiences at all levelDeliver exceptional customer experienc

Customer Success Manager Public Sector (Onsite)

Serigor

Columbia, Maryland, USA

Full-time

Job Title: Customer Success Manager Public Sector (Onsite) Location: Columbia, MD Employment Type: Full-Time Job Summary: We are seeking a motivated and experienced Customer Success Manager with a strong background in the public sector, specifically in managing relationships with state, county, and local government agencies. This individual will play a pivotal role in ensuring the successful delivery and long-term satisfaction of our public sector clients, while also supporting a growing sales t

CHRM Customer Service Rep

Halvik

Greenbelt, Maryland, USA

Full-time

Halvik Corp delivers a wide range of services to 13 executive agencies and 15 independent agencies. Halvik is a highly successful WOB business with more than 50 prime contracts and 500+ professionals delivering Digital Services, Advanced Analytics, Artificial Intelligence/Machine Learning, Cyber Security and Cutting Edge Technology across the US Government. Be a part of something special! Duties: Provide high level problem resolution to fully diagnose or respond to problems, escalating the prob

Business Development/Customer Engagement Executive (Navy/USMC)

T2S Solutions

Remote

Full-time

Summary T2S Solutions seeks a dynamic and experienced Business Development (BD) Executive to drive growth in the Navy/USMC sector by delivering impactful solutions to our Navy/USMC clients. This role focuses on identifying, qualifying, and directly assisting in the capture of new business opportunities, fostering strategic relationships, and advancing our company's revenue and mission objectives. The ideal candidate is a growth-minded, entrepreneurial leader with a strong track record of succes

Operations/Customer Service Delivery Manager

GovCIO

Bethesda, Maryland, USA

Full-time

Overview GovCIO is currently hiring for an Operations/Customer Service Delivery Manager for our NIH-CIT proposal. This position will be located in Bethesda, MD and is a remote/hybrid position. Responsibilities The CSDM role's responsibilities include but are not limited to: Work with the NS program manager to plan, develop, and engage in a customer outreach effort to communicate and collaborate on customer needs and seek customer input and feedback on service quality and suggested areas of im

Customer Service Representative - 100% Remote - Only W2 - Direct offer role

Empower Professionals

Remote

Contract

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually. Closed workspace (any room that can be closed by a door, office, bedroom, etc.) No shared living spaces unless living alone If the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.) Highspeed Internet verification (screenshot of bandwidth,

Business Development/Customer Engagement Executive (INTEL)

T2S Solutions

Remote

Full-time

Summary T2S Solutions seeks a dynamic and experienced Business Development (BD) Executive to drive growth in the IC/SOCOM sector by delivering impactful solutions to our Air Force and Space Force clients. This role focuses on identifying, qualifying, and directly assisting in the capture of new business opportunities, fostering strategic relationships, and advancing our company's revenue and mission objectives. The ideal candidate is a growth-minded, entrepreneurial leader with a strong track

Director Contract Research Organization (CRO) SME (Customer Success)

Saama Technologies, LLC

Remote

Full-time

Director Contract Research Organization (CRO) SME (Customer Success)Location: RemoteDepartment: Customer Success Role OverviewWe are seeking a Director level Contract Research Organization (SME) with deep expertise in Clinical Data Management (CDM) and a modern understanding of clinical data workflows and analytics. This individual will play a critical dual role in ensuring delivery excellence across customer engagements and supporting strategic sales and pre-sales efforts. This is a highly visi

Fully Remote-Urgent role as "Customer Service Analyst/ Contact Center Support-CH

Empower Professionals

Remote

Contract

Pay rate: $13.50 on W2 Max Role: Customer Service Analysts/ Contact Center Support Duration: 12+ Months Location: Remote (The candidates should be located in any of these states: Alaska, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Missouri, Nevada, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, and Wisconsin) Note: Remote worker verification process to be put

Solution Architect Customer Support Team MDE

Key Business Solutions, Inc.

Remote

Contract, Third Party

Solution Architect Customer Support Team MDE Sacramento, CA(Remote option available) 12 Months Need to write codility test and 2 to 3 rounds of client interviews Job Description: The Solution Architect is a seasoned technical engineer dedicated to understanding the capabilities of DHCS s platform offerings and the needs of existing applications, and creating innovative solutions for their modernization. This role requires a deep understanding of solution architecture, emerging technologies, an

SAP Customer Service (CS) Consultant

Next Level Business Services, Inc.

Remote

Contract, Third Party

SAP Customer Service (CS) Consultant A minimum of 8+ years. SAP consulting experience in SAP SD/CS 3 + years of hands-on experience implementing S/4HANA projects SAP SD/CS Configuration: Configuration for SAP SD modules and CS/SM , including equipment, Install Base, and Asset experience. Order to Cash (OTC): Expertise in Order to Cash processes within SAP, including sales order processing, delivery, and billing. SAP Service Management (SM): Experience with SAP Service Management functionalities,

Customer Authentication Engineer

Kforce Technology Staffing

Remote or Birmingham, Alabama, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Customer Authentication Engineer for a remote role (must work Central or Eastern Time Zone). Candidates must provide their own equipment; VDI access provided. Summary: Our client is seeking a Customer Authentication Engineer to support and enhance the company's identity and access management systems. The Customer Authentication Engineer will play a key role in developing, maintaining, and optimizing customer authentication journeys using m

100% Remote - Customer support representative/Call Center representative -100% Remote - Only W2

Empower Professionals

Remote

Contract

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Rate: $13.50 on W2 AI Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually. Closed workspace (any room that can be closed by a door, office, bedroom, etc.) No shared living spaces unless living alone If the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.) Highspeed Internet verification (sc

Customer Success Manager - Remote - Legal Technology Leader

Michael Page International

Remote or Massachusetts, USA

Full-time

Join a Legal Tech Innovator on a Mission to Eliminate BusyworkRemote working environment | Opportunity to join a fast growing industry leader About Our Client Our client is a fast-growing legal technology company focused on transforming how litigators approach routine drafting tasks. Co-founded by a senior litigation attorney and a veteran software engineer from one of the world's top eDiscovery platforms, this company blends deep industry knowledge with cutting-edge design and engineering. Th

Customer Success Manager -Remote -Legal Technology Leader

Michael Page International

Remote or Massachusetts, USA

Full-time

Join a Legal Tech Innovator on a Mission to Eliminate BusyworkRemote working environment | Opportunity to join a fast growing industry leader About Our Client Our client is a rapidly growing legal tech company revolutionizing the way litigators handle routine drafting. Co-founded by a seasoned litigation attorney and a leading software engineer from a top global eDiscovery platform, the company combines deep legal expertise with innovative design and technology. Their solution integrates effor

Customer Success Manager - Remote - Legal Technology Leader

Michael Page International

Remote or Chicago, Illinois, USA

Full-time

Join a Legal Tech Innovator on a Mission to Eliminate BusyworkRemote working environment | Opportunity to join a fast growing industry leader About Our Client Our client is a fast-growing legal technology company focused on transforming how litigators approach routine drafting tasks. Co-founded by a senior litigation attorney and a veteran software engineer from one of the world's top eDiscovery platforms, this company blends deep industry knowledge with cutting-edge design and engineering. Th

Customer Success Manager - Remote - Legal Technology Leader

Michael Page International

Remote or Aiken, Texas, USA

Full-time

Join a Legal Tech Innovator on a Mission to Eliminate BusyworkRemote working environment | Opportunity to join a fast growing industry leader About Our Client Our client is a fast-growing legal technology company focused on transforming how litigators approach routine drafting tasks. Co-founded by a senior litigation attorney and a veteran software engineer from one of the world's top eDiscovery platforms, this company blends deep industry knowledge with cutting-edge design and engineering. Th