customer Jobs in maryland

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Operations/Customer Service Delivery Manager

GovCIO

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Bethesda, Maryland, USA

Full-time

Overview GovCIO is currently hiring for an Operations/Customer Service Delivery Manager for our NIH-CIT proposal. This position will be located in Bethesda, MD and is a remote/hybrid position. Responsibilities The CSDM role's responsibilities include but are not limited to: Work with the NS program manager to plan, develop, and engage in a customer outreach effort to communicate and collaborate on customer needs and seek customer input and feedback on service quality and suggested areas of im
Posted 40 days ago | Updated 7 hours ago

Operations/Customer Service Delivery Manager

Govcio LLC

•

Bethesda, Maryland, USA

Full-time

Overview: GovCIO is currently hiring for an Operations/Customer Service Delivery Manager for our NIH-CIT proposal. This position will be located in Bethesda, MD and is a remote/hybrid position. Responsibilities: The CSDM role's responsibilities include but are not limited to: Work with the NS program manager to plan, develop, and engage in a customer outreach effort to communicate and collaborate on customer needs and seek customer input and feedback on service quality and suggested areas of
Posted 3 days ago | Updated 16 hours ago

Business Development/Customer Engagement Executive (Navy/USMC)

T2S Solutions

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Remote or Huntsville, Alabama, USA

Full-time

Summary T2S Solutions seeks a dynamic and experienced Navy/USMC Business Development (BD) Executive to drive growth and deliver impactful solutions to our Navy/USMC clients. This role focuses on identifying, qualifying, and directly assisting in the capture of new business opportunities, fostering strategic relationships, and advancing our company's revenue and mission objectives. The ideal candidate is a growth-minded, entrepreneurial leader with a strong track record of success and existing k
Posted 32 days ago | Updated 7 hours ago

Operations/Customer Service Delivery Manager

Govcio LLC

•

Bethesda, Maryland, USA

Full-time

Overview: GovCIO is currently hiring for an Operations/Customer Service Delivery Manager for our NIH-CIT proposal. This position will be located in Bethesda, MD and is a remote/hybrid position. Responsibilities: The CSDM role's responsibilities include but are not limited to: Work with the NS program manager to plan, develop, and engage in a customer outreach effort to communicate and collaborate on customer needs and seek customer input and feedback on service quality and suggested areas of imp
Posted 33 days ago | Updated 16 hours ago

Mainframe Customer 1 Billing Finance

Techim INC

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Remote

Contract

Mainframe Customer 1 Billing FinanceWe need profiles asap this is an urgent request. Remote work allowed MF COBOL, Customer/1, Billing Finance Job Description : "Expert Knowledge: Provide specialized insights in customer service and service order management. Technical Support: Resolve customer issues and provide functional support. Documentation: Assist with project documentation and training materials. Liaison: Coordinate with support teams to ensure timely issue resolution. Mentoring: Tr
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Posted 3 days ago

Business Development/Customer Engagement Executive (INTEL)

T2S Solutions

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Remote or Huntsville, Alabama, USA

Full-time

Summary T2S Solutions seeks a dynamic and experienced IC/SOCOM Business Development (BD) Executive to drive growth and deliver impactful solutions to our Air Force and Space Force clients. This role focuses on identifying, qualifying, and directly assisting in the capture of new business opportunities, fostering strategic relationships, and advancing our company's revenue and mission objectives. The ideal candidate is a growth-minded, entrepreneurial leader with a strong track record of success
Posted 37 days ago | Updated 7 hours ago

Entra ID Customer Engineer

JDA TSG

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Remote

Full-time

AtJDA TSG, we equip many of the worlds major brands with top-tier specialized talent, business-process expertise, and innovations that move their organizations in exciting new directions. We apply extensive due diligence up front to ensure our teams are a culturaladdand can make a difference from day one. Our reputation is built on exceptional focus, flexibility, and confidence with every client we serve. We have immediate opportunities forEntra ID Customer Engineersto join our growingCustomer
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Posted 1 day ago

Customer Engagement Manager

RADGOV INC

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Remote

Contract

Job title : Loyalty StrategistLocation : Prefer EST/CST working hoursDuration: 3 months; with possible extensions MUST HAVE: Experience in loyalty strategies, not just a marketing background, but someone who has worked on a loyalty program in the past. Innovative thinking, pushing the boundaries and able to think outside of the box. Consulting background, experience providing recommendations across various loyalty concepts We are seeking a Loyalty Strategist to join our team and hit the ground r
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Posted 3 days ago | Updated 3 days ago

CUSTOMER/1 billing system developer

SSI People

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Remote

Contract

Comment We will only interview candidates with meaningful experience as a Designer and Developer in the Customer/1 - Customer Service System (CSS) application, specifically with experience in billing. Location: Remote Description: The Technical Lead will work hand in hand with Project Managers to plan, roadmap and deliver on environment build-outs. The Technical Lead will be the interface between the development team and the project management. He/she will support the creation and execution of b
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Posted 3 days ago

D365 CE (Customer Engagement) Technical Consultant

Magicforce

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Remote

Contract

8-10 Years of experience as D365 CE Technical Strong knowledge in CE technical (Workflow, plugins, Java script, jQuery, Typescript, C#, CSS, Web API, and PCF) Strong knowledge in Cloud Development (Azure Full Stack) Should have expertise on Plugins, Power Automate flows & Power Platform. Good knowledge of integrations with third party systems. Having certification on Dynamics 365 CRM & Azure is desirable Strong communication & customer facing skills. Detailed JD 8-10 years of Dynamics CE technic
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Posted 3 days ago

Customer Success Software Administrator

Resourcesoft, Inc.

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Remote

Contract, Third Party

Requirements: 3 or more years implementing and administering Churn Zero platforms. Proficiency in Salesforce CRM, particularly regarding integration with CS platforms. Experience in implementing customer success platforms within a B2B service provider environment. Experience with SaaS and cloud-hosted platform administration and configuration. Experience in defining usage strategies and workflows for customer success tools. Experience with driving user adoption and change management for new plat
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Posted 5 days ago | Updated 2 days ago

Senior Technical Writer - Customer Service

Kforce Technology Staffing

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Laurel, Maryland, USA

Contract

RESPONSIBILITIES: Kforce has a client in Laurel, MD that is seeking a Senior Technical Writer - Customer Service. Responsibilities: * Creates documentation, including standard operating procedures, quick reference guides, user guides, training manuals, brochures, after-action reports, and instructional videos * Determines the clearest and most logical way to present information and/or instructions for greatest reader comprehension and writes and edits technical documentation accordingly * Proof
Posted 12 days ago | Updated 15 hours ago

Subject Matter Expert (SME) Billing, Customer/1 Billing, Finance & SO

VDart, Inc.

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Remote

Third Party, Contract

Job Title: Subject Matter Expert (SME) Billing, Customer/1 Billing, Finance & SO Location: Remote Duration/Term: Long Term Contract Job Description: We are seeking experienced SMEs (Subject Matter Experts) in Billing, Customer/1 Billing, Finance, and Sales Orders (SO) to provide expert-level guidance and support. The ideal candidate will have a deep understanding of billing processes, financial systems, customer billing, and sales order management. Key Responsibilities: Billing & Customer/1
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Posted 5 days ago

Manager, Solutions Architect (Customer Engineering)(Remote)

Capital One

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Remote or Richmond, Virginia, USA

Full-time

Manager, Solutions Architect (Customer Engineering)(Remote) Capital One has taken a bold journey to build a technology company while operating in a complex, highly regulated business. We have built out a large engineering organization, moved to the cloud, re-architected our applications and data platforms, and embraced machine learning at scale. Our AI/ML capabilities are now at the forefront of what's possible in banking. (e.g., Eno). As we uncovered new challenges along the way, we built and
Posted 6 days ago | Updated 19 hours ago

Sr. Manager, Solutions Architect (Customer Engineering)(Remote)

Capital One

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Remote or Richmond, Virginia, USA

Full-time

Sr. Manager, Solutions Architect (Customer Engineering)(Remote) Capital One has taken a bold journey to build a technology company while operating in a complex, highly regulated business. We have built out a large engineering organization, moved to the cloud, re-architected our applications and data platforms, and embraced machine learning at scale. Our AI/ML capabilities are now at the forefront of what's possible in banking. (e.g., Eno). As we uncovered new challenges along the way, we built
Posted 6 days ago | Updated 19 hours ago

Adobe Customer Journey Analytics (CJA) Developer

Axiom Global Technologies, Inc.

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Remote

Third Party, Contract

Role: Adobe Customer Journey Analytics (CJA) Developer Location: Orlando, FL(Remote Role) Duration: 6+ Months Role Overview: This position requires expertise in Adobe Customer Journey Analytics (CJA) and related Adobe tools. The key responsibilities include configuring CJA setups, managing data integrity in Adobe Experience Platform (AEP), and developing actionable insights via dashboards and reports. The candidate will also integrate CJA with other Adobe Experience Cloud solutions and ensure be
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Posted 60+ days ago | Updated 10 days ago

Live Tech Customer Support

RMS IT Solutions Inc

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Remote

Full-time

Position: Live Tech Customer Support Company: RMS IT Solutions Inc About the Company: RMS IT Solutions Inc is a leading IT solutions provider for businesses of all sizes. We offer a wide range of services including network management, cyber security, cloud computing, and more. Our clients trust us to provide innovative solutions and efficient support to help them grow and succeed in their industries. We are looking for a dynamic and customer-oriented Live Tech Customer Support to join our team a
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Posted 1 day ago

VP Customer Success

Robert Half

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Remote or Duluth, Georgia, USA

Full-time

Description We are offering an exciting opportunity for a VP Customer Success in Duluth, Georgia. This role is in the tech industry and involves maintaining relationships and selling in various territories. The position allows for remote work, with 50% travel requirement for attending conferences, business development meetings, and maintaining customer relationships. Responsibilities: Oversee account management across multiple states. Develop and implement strategies to maintain and strengthen
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Posted 9 days ago | Updated 7 hours ago

Life Insurance Customer Service Representative

TechSpace Solutions Inc.

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Remote

Contract

Job Title: Customer Service Representative Location: Remote Duration: 12+ Months Job Description: Inviting applications for the role of Associate, Life & Annuity Customer Contact Centre Work experience 0-2 years of customer service skills, experience in Insurance/ Financial Services contact center (preferably Life Insurance/ Retirement Services) Responsibilities Motivated individuals who re ready to take up challenges and are team oriented in a fast-paced environmentAssisting policy owners and
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Posted 9 days ago

Customer service

Pyramid Consulting, Inc.

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Remote

Contract

Immediate need for a talented Customer service. This is a 06+ Months Contract opportunity with long-term potential and is located in U.S.(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:25-68381 Pay Range: $16 - $16.88/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Administrators: responsible for contribut
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Posted 11 days ago | Updated 11 days ago