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Senior SW Support Engineer in Genesys - Remote

UnitedHealth Group

Remote or Bernards, New Jersey, USA

Full-time

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us adv

Software Engineer II - Genesys Cloud Omnichannel Support/Developer

M&T BANK CORPORATION

Remote or Buffalo, New York, USA

Full-time

The Bank sponsors individuals for TN and H-1B transfers on a case by case basis. Please note that this position is not open to anyone on a H-1B or F-1 student visa including those eligible for CPT/OPT or the Stem OPT extension. This role follows a hybrid work schedule; offering the flexibility to work remotely two days a week, while providing the opportunity for onsite and in person collaboration the other three days. Extensive experience with Genesys Cloud CX is required for this role. Overv

Genesys - Web Automation Engineer

ACL Digital

Austin, Texas, USA

Full-time

Job Description: Genesys Web Automation Location: Austin TX Experience: 5+ years Responsibilities: Develop, maintain, and execute automated test scripts using Playwright and or Python to ensure the quality and functionality of web applications. Integrate automated testing into CI/CD pipelines to streamline the deployment process. Conduct code reviews and provide feedback to team members to ensure best practices in test automation. Provide training and support to team members on automation t

Genesys Cloud Developer

ACL Digital

Remote or Austin, Texas, USA

Full-time

Title: Genesys Cloud Developer Location: Austin / Remote Senior Genesys Cloud Developer with about 3 year's experience and have an overall development experience of over 7 years. He/She should be familiar with Genesys Cloud Architect and has worked on multiple migration. If they have experience with Genesys Engage that would be a plus too. Experience with Java/JavaScript, Eclipse SDK & XML (SCXML/VXML) a definite asset

Solution Architect - AWS Connect

BABB Technology Services Inc

Remote

Full-time

Key Responsibilities: Design and maintain complex contact center systems within federal and enterprise environments.Lead cloud migration efforts from legacy on-premise systems to AWS or other cloud contact center platforms.Collaborate with government and enterprise clients to ensure compliance with regulatory and security mandates.Architect scalable, secure solutions leveraging Avaya, Cisco, or Genesys platforms.Design, build, and support APIs, Web Services, and integrations for large-scale depl

Azure Developer / Engineer

Molina Healthcare

Remote or Long Beach, California, USA

Full-time

Job Description Job Description Job Summary Responsible for collecting, storing, processing, and analyzing large sets of data. The primary focus will be on choosing optimal solutions to use for these purposes, then maintaining, implementing, and monitoring them. He/she will also be responsible to follow architecture and best practices used across the enterprise. Knowledge/Skills/Abilities: Define ideal Architecture, Evaluating tools and Frameworks, Standards & Best Practices for implementin

Fullstack Developer - Contact Center Platform

Chewy

Richardson, Texas, USA

Full-time

Our Opportunity: Chewy is seeking a Fullstack Developer supporting contact center tools and integrations in Richardson, Texas! This role is within the Unified Communications & Collaboration team and focuses on building web-based tools, APIs, and platform integrations that enhance Chewy's contact center environment. We're looking for an experienced full-stack developer who's comfortable working across front-end and back-end code, and who understands how to build scalable systems that integrate

Application Development Senior Advisors- Hybrid

Cigna

Remote or Morris Plains, New Jersey, USA

Full-time

The job profile for this position is Application Development Senior Advisor, which is a Band 4 Contributor Career Track Role with Cigna-Evernorth Services Inc. Responsibilities- Act as the principal designer for our complex Interactive Voice Response (IVR) software application system and subsystems.Identify application development solutions, design new and modified programs and features, code new and modified programs, and document, test, implement, and provide on-going support for the applicat

CCaaS Platform & Innovation Product Lead

MCKESSON

Fort Worth, Texas, USA

Full-time

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patien

CCaaS Platform & Innovation Product Lead

MCKESSON

Dallas, Texas, USA

Full-time

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patien

CCaaS Platform & Innovation Product Lead

MCKESSON

Irving, Texas, USA

Full-time

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patien

Quality Assurance Engineer

Synergy Computer Solutions

Remote

Contract

Job Title: Quality Assurance Engineer Work Location: GA, TX, MI, TX, AZ / Hybrid Hours/Shifts/Days: M-F 9am 4pm Core hours May be require to work nights and weekend for deployments Position Summary As a Software Quality Assurance Engineer, you will be responsible for building and testing several greenfield applications both existing and from the ground up. As a Software Quality Assurance Engineer, you will be challenged and your quality engineering skill set with be strengthened by assessing fu

Voice Technology, Strategy & Analytics Manager

Allstate Insurance Company

Texas, USA

Full-time

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The Voice Technology, Strategy & Analytics Manager is resp

Senior Systems Engineer

Eliassen Group

Westlake, Texas, USA

Contract

Description: **Hybrid | Westlake, TX** Come and join our team that provides us with the world class capabilities and services which connect our associates to our millions of participants, members, and customers. We are an agile scrum team that is responsible for the Contact Center platform and engineering which provides our voice, email, and web chat communication channels. Continual improvement is essential in our space. This requires us to seek out associates who are curious, innovative, and

Senior Network Data Center Consultant

Veridic Solutions

Remote

Contract, Third Party

Job Title: Senior Network Data Center Consultant100% REMOTE - USA Job DescriptionCandidate will be working collaboratively as part of team that is preforming activities with global financial services company. Candidate will need expert level experience with network design, analysis, implementation, and troubleshooting. They will need to understand all aspects of the network from the data center core to the edge with expert level experience with routing of BGP, OSPF for a globally diverse network

CRM Solutions & Optimization Product Lead

MCKESSON

Fort Worth, Texas, USA

Full-time

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patien

IT Support Specialist II - Remote (AZ & TX)

DriveTime

Remote or Tempe, Arizona, USA

Full-time

What's Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership. The DriveTime Family of Brands spans across DriveTime, Bridgecrest and SilverRock. You can find us at th

Systems Engineer (Voice)

Pyramid Consulting, Inc.

Westlake, Texas, USA

Contract

Immediate need for a talented Systems Engineer (Voice). This is a 12+ months contract opportunity with long-term potential and is located in Westlake, TX / Salt Lake City, UT(Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID: 24-53479 Pay Range: $55 - $62/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Requirements and Technolo

Business Solutions Architect (Brim and RAR implemenation experience is must)

SigmaWay

Remote

Contract

Apply by Email/Direct Application at Role: Business Solutions Architect (SAP Revenue recognition) Duration: 7 months, possible extension that can last up to 2 years REMOTE: Yes Interview Process: 2 Video Interviews Job Description Must have Brim experience The Business Solution Architect drives end-to-end business process and technology solutions to achieve key goals and initiatives related to Medication Management Solutions (MMS). The MMS department is focused on the Quote to Cash, Issue to Re