Genesys jobs in texas

Dallas, Texas

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19d ago

Job Title:Genesys Call Flow Developer Lead Location:Pittsburgh, PA, Dallas, TX, or Cleveland, OH Employment Type:Full-time About VLink:Started in 2006 and headquartered in Connecticut, VLink is one of the fastest growing digital technology services and consulting companies. Since its inception, our innovative team members have been solving the most complex business, and IT challenges of our global clients. Job Description: VLINK is seeking an experienced Genesys Cloud Developer Lead. The Genes

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Full-time

120000 - 150,000

Genesys Cloud Architect

Remote or Texas City, Texas

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Today

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organizat

Full-time

Genesys Cloud Application Engineer

Remote

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2d ago

Strong hands-on experience with Genesys Cloud CX, including Architect flows (inbound, outbound, in-queue, callback, digital), Data Actions, OAuth clients, and Admin configuration.Proven experience designing and implementing API integrations (REST/JSON, OAuth 2.0) between Genesys Cloud CX and systems such as Dynamics 365, ServiceNow, or custom applications.Experience building bots / virtual agents (Genesys Bot Flows, Dialogflow CX, Amazon Lex, or equivalent) and tuning intents, entities, and conv

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Full-time

$120,000 - $140,000

Senior Genesys Consultant

Texas

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Yesterday

Senior Genesys Consultant/ Tech Lead Houston, TX - 5 Days Onsite Duration: 1 Year Contract Description: Senior Systems Engineer with 15+ years designing, configuring and optimizing Genesys Engage / Cloud and contact-center technologies. Strong in system design and architecture, leading technical teams, and advanced support across routing, PBX, outbound dialer, omni-channel, call recording, CTI and VoIP/SIP - plus Workforce Management, Incident Management and DevOps. Key Skills: Genesys Engage

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Third Party

Genesys Cloud Engineer AWS Integration

Dallas, Texas

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13d ago

Job Title: Genesys Cloud Engineer AWS Integration Location: Dallas, TX Experience: 12+ YearsOn C2C Job Summary We are seeking an experienced Genesys Cloud Engineer with strong expertise in Genesys Cloud CX and AWS cloud integration. The ideal candidate will be responsible for designing, implementing, administering, and supporting Genesys Cloud solutions while developing scalable integrations with AWS services and enterprise applications. The role requires deep technical expertise in contact cent

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Full-time, Third Party

Depends on Experience

Genesys Cloud Architect

Remote or Arizona City, Arizona

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Today

Full-time

Genesys Cloud Architect

Remote or New York, New York

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Today

Full-time

Genesys Cloud Architect

Remote or Philadelphia, Pennsylvania

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Today

Full-time

Quality Engineer (Genesys Cloud CX)

Remote or Arkansas

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Today

job summary: Enterprise Healthcare client has an immediate opening for a highly motivated Quality Engineer (Genesys Cloud CX) to join their dynamic and growing team. All qualified candidates are encouraged to apply! location: Telecommute job type: Contract salary: $46.63 - 56.63 per hour work hours: 8am to 5pm education: Bachelors responsibilities: o Must be familiar with creating gitlab automation scripts o Experience with test data submission requests, preparing and smoke testing data

Contract

USD47 - USD57

Remote :: Senior Genesys Cloud CX & Epic Healthcare Integration Expert

Remote

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4d ago

Senior Genesys Cloud CX & Epic Healthcare Integration Expert Remote 6+ Months Video Healthcare Integration experience is required Overview A senior consultant to lead a strategic assessment of Genesys Cloud CX and Epic Contact Center/Patient Engagement capabilities for a healthcare organization. This is a consulting and advisory engagement, not an implementation or support role. The consultant will evaluate platform capabilities, identify areas of overlap, and provide recommendations regardin

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Third Party, Contract

65 - 75

Genesys Cloud Developer-REMOTE

Remote

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12d ago

Genesys Cloud Developer Key Responsibilities Design and develop complex Architect workflows and IVR applications.Develop custom integrations using Genesys Cloud APIs.Build middleware services and microservices.Design secure API integrations with external systems.Lead technical design sessions and code reviews.Mentor junior developers.Optimize routing, automation, and customer experience workflows.Participate in production support and root cause analysis.Required Qualifications 5+ years of softwa

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Contract

Depends on Experience

Contact Center Support Engineer (Amazon Connect / Genesys Cloud / NICE CXOne)

Remote

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3d ago

Senior CCaaS Production Support Engineer Position Summary: Responsible for ensuring the stability, availability, and operational health of enterprise Contact Center as a Service (CCaaS) platform, including Amazon Connect, Genesys Cloud, NICE CXOne, and Pindrop. Acts as a key escalation point for production incidents, troubleshooting, vendor coordination, and operational support to deliver reliable customer and agent experiences. Key Responsibilities Provide advanced production support for CCaaS

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Contract

Depends on Experience

Quality Analyst with D365 and Genesys Cloud Experience - Remote

Remote

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11d ago

Develop comprehensive test strategies, test plans, test cases, and test scripts for Genesys Cloud CX and Dynamics 365 solutions. 5+ years of Quality Assurance and Software Testing experience. 2+ years working on Contact Center, CRM, or Customer Service platforms. Experience testing enterprise SaaS applications. Experience supporting Agile/Scrum delivery environments. Define functional, integration, system, regression, performance, and UAT testing approaches. Ensure traceability between business

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Third Party, Contract

Depends on Experience

Principal AI Solutions Architect, Customer Success

Remote or Texas

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Today

Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support and operate technology used by more than 8,000 organizations in over 100 countries - moving AI from possibility to

Full-time

USD 134,300.00 - 236,100.00 per year

Senior Principal, AI Software Engineer- Agentic & Industry Solutions

Texas

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Today

Full-time

USD 205,200.00 - 360,800.00 per year

Director, Technology Portfolio Management

Remote or North Carolina

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Today

Full-time

USD 152,300.00 - 267,700.00 per year

Principal Applied AI Engineer, Finance

Remote or Massachusetts

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Today

Full-time

USD 193,600.00 - 340,600.00 per year

BOT Development Engineers for Audiocare

Remote

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2d ago

Role Summary This position requires a Subject Matter Expert (SME) at Tier IV level to design, configure, and maintain an Audiocare solution within the Genesys Cloud Contact Center (CX) environment. The role involves providing technical leadership for platform architecture, integrations, and performance optimization, ensuring the solution is secure, scalable, and aligned with enterprise standards. The successful candidate will collaborate across teams to deliver robust contact center capabilities

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Third Party, Contract

Depends on Experience

Remote Cybersecurity Architect // UT//AV)

Remote

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5d ago

Hi, Hope youre doing well!! Please find the requirement below. If you find yourself comfortable with the requirement please reply back with your updated resume or call me back at ) Cybersecurity Architect Remote Role Type:Contract-to-hire Duration: 6 Months Contract-to-hire Job Description Required Qualifications: - Bachelor's Degree in Computer Science or related field. - Expertise in cloud-native security patterns (e.g., least privilege, zero trust, micro-segmentation). - 15+ year

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Third Party, Contract

Depends on Experience

product Owner with Twillio

Remote

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Today

Job Title: Sr. Product Owner- Twilio Location: Remote Duration: Long term Client Is really looking for Sr. Strong Product Owner with any cloud voice platform experience ( Eg: AmaZon Connect, IVR, Genesys, Five9, Twilio, etc ) Job Description: Seasoned professional with 10 years of experience working as a Product Owner on any cloud voice platform Self-driven with strong inter-personal skills Ability to drive business discovery sessions independently Ability to translate high level business need

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Full-time, Part-time, Contract, Third Party

Genesys jobs in Texas, USA