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Help Desk Analyst I

Robert Half

Libertyville, Illinois, USA

Contract

Description We are looking for a dedicated Help Desk Analyst I to join our team in Libertyville, Illinois. In this role, you will provide first-level technical support to end users, ensuring quick resolution of IT issues and maintaining a high level of customer satisfaction. This is a long-term contract position offering an excellent opportunity for growth and development in a collaborative environment. Responsibilities: Provide first-line technical support to end users, addressing hardware, so

Help Desk Analyst I

Robert Half

Long Beach, California, USA

Contract

Description We are looking for a Help Desk Analyst I to join our team in Long Beach, California. In this role, you will provide technical support to end-users, troubleshoot hardware and software issues, and assist with system configurations and deployments. This is a long-term contract position, offering an excellent opportunity to contribute to the healthcare industry. Responsibilities: Provide first-level technical support for hardware, software, and network issues. Diagnose and resolve probl

Client Services - Help Desk 1

RICEFW Technologies Inc

Detroit, Michigan, USA

Contract, Third Party

Technical Client Service Specialist Location: Support Services Building A, 1425 East Warren, Detroit, MI 48201 Reports to: Senior Director, Client Services Position Summary: As a significant member of the Technology Division's Client Services team, the Technical Client Service Specialist will serve as the first point of contact for technical support requests for district staff and students. This role is responsible for providing efficient, professional, and effective IT support by diagnosing an

Help Desk Analyst, 11 Am - 7 Pm

TEKsystems c/o Allegis Group

New York, New York, USA

Full-time

Description Our client, an international law firm in midtown Manhattan, is looking for a Service Desk Analyst on a long term contracting basis. This person will be providing phone/remote/email support of 1700+ users with issues involving Windows 10/11, Active Directory, MS Office 2016/365, Citrix, VPN, mobile devices, MDM, and iManage document management. ISM (Ivanti Service Manager) is the ticketing system. Candidates must have a great combination of excellent customer service and strong techni

Help Desk Analyst, 3-6 Month Temp Position - R

Next Step Systems

Phoenix, Arizona, USA

Contract

Help Desk Analyst, 3-6 Month Temp Position, Phoenix, AZ We are currently looking for 2 Help Desk Analyst candidates for a 3-6 month temp position. Candidates must have an A+ Certification or 8+ years of Help Desk experience. These are 100% onsite in Phoenix, AZ. Help Desk Analyst Responsibilities: - Provide top-notch customer service and install software to ensure that internal customers can be offered user-friendly support. - Provide exceptional 1st line customer support for incidents and req

Help Desk Analyst

Robert Half

Madison, Wisconsin, USA

Full-time

Description We are looking for a dedicated Help Desk Analyst to join our team in Madison, Wisconsin. This is a Contract-to-permanent position, offering an excellent opportunity to grow within a fast-paced, high-tech engineering environment. In this role, you will provide exceptional customer support, troubleshoot technical issues, and ensure system efficiency through effective problem resolution. Responsibilities: Provide first-level technical support for hardware, software, and network-related

Help Desk Analyst I

Robert Half

East Lansing, Michigan, USA

Full-time

Description We are looking for a dedicated Help Desk Analyst I to provide exceptional technical support to our team in East Lansing, Michigan. The ideal candidate will excel in troubleshooting and resolving hardware, software, and network issues while ensuring seamless user experiences. This role is perfect for someone who thrives in a fast-paced IT environment and enjoys working collaboratively to address technical challenges. Responsibilities: Provide first-level technical support for hardwar

Help Desk Analyst II

Robert Half

Woburn, Massachusetts, USA

Contract

Description We are looking for a skilled Help Desk Analyst II to join our team on a contract basis in Woburn, Massachusetts. In this role, you will provide efficient and detail-oriented technical support to internal users, ensuring their issues are resolved promptly and accurately. This position offers an excellent opportunity to utilize your technical expertise while contributing to the success of the organization. Responsibilities: Deliver timely and effective technical support to internal st

Help Desk Analyst

Robert Half

New York, New York, USA

Contract

Description We are looking for a skilled Help Desk Analyst to join our team on a contract basis. In this role, you will provide technical support and troubleshoot issues related to both Mac and Windows operating systems, as well as various software applications. This position is based in New York, New York. Responsibilities: Deliver technical assistance for O365 applications, including Teams and Outlook, ensuring seamless functionality for end users. Provide support and troubleshooting for Mac

Help Desk Analyst

TriCom Technical Services

Topeka, Kansas, USA

Contract

Help Desk Analyst Summary This Help Desk Analyst will provide first-level support for computer, application, and system issues. Support is primarily delivered over the phone and through remote tools. Responsibilities include troubleshooting software, hardware, network connectivity, mobile devices, and various standard applications including Office 365, Outlook, VPN, Citrix, and printers. Work is completed in a service-driven environment focused on exceeding customer expectations. Responsibil

Help Desk Analyst

Robert Half

Emigsville, Pennsylvania, USA

Full-time

Description Minimum 5 years of experience in a multitenant environment, including direct administration, support, maintenance, troubleshooting, and development across Infor OS, SyteLine, and Factory Track (both Shop Floor and Mobility modules). Extensive hands-on experience with Infor Birst, including space development, dashboard creation, and advanced reporting using SyteLine data through Infor Data Lake. Proficient in SyteLine custom reporting, utilizing Flexforms, custom IDOs, and compiled as

Help Desk Analyst

Robert Half

Princeton, New Jersey, USA

Full-time

Description We are looking for a dedicated Help Desk Analyst to join our Information Technology team in Princeton, New Jersey. In this role, you will be the first point of contact for resolving technical issues, ensuring smooth operations across office and retail locations. The ideal candidate brings a proactive approach to troubleshooting, excellent communication skills, and a passion for delivering top-notch technical support. Responsibilities: Manage user accounts, permissions, and group pol

Tier 1 Help Desk at Harrisburg, PA

Software Technology Inc

Harrisburg, Pennsylvania, USA

Third Party, Contract

Title: Tier 1 Help Desk Location: Harrisburg, PA Duration: Long Term Interview: In Person ONSITE Job Description: Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone. Investigates and resolves computer software and hardware problems of users. Answers questions, applying knowledge of computer software, hardware, systems, and procedures. Talks with technical and non-technical co-workers to research problem and find solution. Asks user

Help Desk Analyst III

Robert Half

Atlanta, Georgia, USA

Contract

Description We are looking for a skilled Help Desk Analyst to join our team in Atlanta, Georgia. This is a long-term contract position ideal for an IT specialist with expertise across Level 1 to Level 3 support. The role requires hands-on experience with technical tools, device management, and troubleshooting processes to ensure seamless operations. Responsibilities: Provide comprehensive IT support across Level 1 to Level 3, addressing technical issues efficiently. Manage service desk tasks,

Help Desk Analyst

Robert Half

Las Vegas, Nevada, USA

Contract

Description We are looking for a skilled Help Desk Analyst to join our team on a contract basis in Las Vegas, Nevada. In this role, you will provide technical support for end users and manage Salesforce administration to ensure both IT systems and the Salesforce platform operate efficiently. This position is crucial for maintaining system performance, resolving issues, and enabling business growth through effective technology solutions. Responsibilities: Provide first-line technical support for

Helpdesk/Technical Support Analyst - Detroit, MI

Digital Technology Solutions

Detroit, Michigan, USA

Contract, Third Party

DTS is looking for Technical Client Service Specialist for a Direct Client position based in Detroit, MI Top Skills & Years of Experience: Bachelor's degree in information technology, Business Administration or related discipline.Minimum of three (3) years' experience in a technical support or help desk role, preferably in an educational environment.Basic knowledge of Windows and macOS operating systems.Experience with remote desktop tools, call management and helpdesk software.CompTIA A+, Micro

Help Desk Analyst

TEKsystems c/o Allegis Group

New York, New York, USA

Full-time

Description Our client, an international law firm in midtown Manhattan, is looking for a Service Desk Analyst on a long term contracting basis. This person will be providing phone/remote/email support of 1700+ users with issues involving Windows 10/11, Active Directory, MS Office 2016/365, Citrix, VPN, mobile devices, MDM, and iManage document management. ISM (Ivanti Service Manager) is the ticketing system. Candidates must have a great combination of excellent customer service and strong techni

Help Desk Analyst

Robert Half

Remote or Pittsburgh, Pennsylvania, USA

Contract

Description We are looking for a dedicated Help Desk Analyst to join our team in Pittsburgh, Pennsylvania. In this long-term contract role, you will provide technical support to ensure smooth operations across various systems and platforms. This position requires strong communication skills, proactive problem-solving abilities, and a collaborative mindset to deliver exceptional service. Responsibilities: Provide timely and effective technical support for hardware, software, and system configura

Help Desk Analyst I

Robert Half

Memphis, Tennessee, USA

Contract

Description We are looking for a dedicated Bilingual Help Desk Analyst I to join our team in Memphis, Tennessee. In this long-term contract role, you will play a key part in addressing IT-related issues and ensuring smooth operations by providing timely and effective support. This position requires strong technical expertise, excellent communication skills, and a collaborative mindset to thrive in a team-focused environment. Responsibilities: Strong fluency in written and spoken English; Spanis

IT Helpdesk Analyst

TechNix LLC

Montgomery, Alabama, USA

Third Party, Contract

Position: IT Helpdesk Analyst Duration: 6 months Extension Possible Location: Montgomery, AL (Onsite from Day 1) Project Description: Serve as the 1st Point of Contact for clients and customers at Department of Finance Perform general troubleshooting with customer via phone contact Document client/customer issues and requests, troubleshooting steps, and resolutions via ServiceNow ticketing system Route unresolved tickets to appropriate Tier 2 staff Follow-up and update clients/customers and int