help desk lead Jobs

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Help Desk Analyst (HYBRID) (NIGHT-SHIFT)

NetSource, Inc.

Eagan, Minnesota, USA

Contract

Please note that this is a 6 months contract position. Work schedule of 11 pm 7:00 am CT. Shift will include weekends and days off are TBD (most likely Wednesday/Thursday). New Hires will need to work first shift (M-F) - days for at least the first two weeks for training purposes. Exact details will be discussed with candidate during interview. Location: Eagan, MN Basic Qualifications: To be considered for this position, you must minimally meet the knowledge, skills, and abilities listed below:

EPIC/EHR Helpdesk Manager: 1+ Yr Project Raleigh NC: Remote Now/Onsite Later.

Beechwood Computing Ltd

Raleigh, North Carolina, USA

Contract

NCDHHS 763716: The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated behavioral healthcare facilities. This role is responsible for managing day-to-day helpdesk operations, ensuring high-quality customer service, coordinating incident and service request response, and leading a team of analysts/support specialist and 3 shift leads. This position plays a key leadership role in the support of clinical applications, including Epic EHR, and i

EHR Helpdesk Manager

Vector Consulting, Inc

Raleigh, North Carolina, USA

Contract

Our government client is looking for an experienced EHR Helpdesk Manageron a hybrid 12+ months renewable contract role in Raleigh, NC. #of positions: 2 Position: EHR Helpdesk Manager Job Description The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated behavioural healthcare facilities. This role is responsible for managing day-to-day helpdesk operations, ensuring high-quality customer service, coordinating incident and service request

Director of Infrastructure & Cybersecurity

Mainz Brady Group

Remote

Full-time

Title: IT Infrastructure & Security Manager Contract REMOTE Summary:Join a high-impact IT leadership role where you ll drive infrastructure, security, and support operations across cloud and on-prem environments. This is a hybrid contract opportunity based in Portland, OR, with a chance to influence IT strategy and modernize systems across a distributed organization. You'll lead a multi-functional technical team, shape long-term IT initiatives, and present to executive leadership. If you're a ha

Help Desk Technician

CSI Companies

Birmingham, Alabama, USA

Contract

Help Desk Technician Job Description: CSI Companies is looking for an entry level Help Desk Technician that can provide technical support on site in Birmingham, AL. Are you an individual who has vast knowledge and skills to handle more complex customer issues? Then you would be a great fit to provide end-user troubleshooting and support to internal and external customers. Help Desk Technician will function as part of a team, inclusive of customers, and must demonstrate written and communicatio

IT Helpdesk

Patriot Talent Solutions

Oldsmar, Florida, USA

Full-time

Oldsmar, FL | IT Helpdesk | Full-time We are actively recruiting someone to help support and lead the IT Helpdesk for our client in the Tampa, Florida area. This is a direct placement opportunity that will require working onsite in Oldsmar. This position requires a candidate with excellent verbal communication and troubleshooting skills. In this role, you will not need to be the technical expert, as you will be supported by the infrastructure teams. Due to client request, candidates must be elig

Help Desk Support - Onsite - Local to MS only

MSYS Inc.

Jackson, Mississippi, USA

Third Party, Contract

Role :- Help Desk Support - Onsite - Only local to MS Location :- Jackson, MS, USA Duration :- Long Term Job Description :- Very long term project; initial PO for 1 year but expected to go for multiple years Webcam interview Need 3 verifiable referencesOnsite only local to MS Accuracy, and ease of use for all stakeholders. Selected candidate s role will focus on providing all levels of support to our customer base, bothremotely and onsite. Candidate will be the initial point of contact wit

Help Desk Analyst

Red Oak Technologies, Inc.

Cary, North Carolina, USA

Contract

Red Oak Technologies is a leading provider of comprehensive resourcing solutions across a variety of industries and sectors including IT, Marketing, Finance, Business Operations, Manufacturing and Engineering. We specialize in quickly acquiring and efficiently matching top-tier professional talent with clients in immediate need of highly skilled contract, permanent or project management based resources. **Candidates must be able to work onsite at client site, 5 days a week** Helpdesk Analyst 6 w

Helpdesk Analyst

CSZNet, Inc

Harrisburg, Pennsylvania, USA

Contract, Third Party

HDA3 Location : Harrisburg, PA(Remote Position) Duration : 12 Months Contract Interview Types: Webcam Job Description Generally, the contractor will perform the following tasks: Provide PIERS Public Portal helpdesk support by responding to inquiries from citizens via phone and emailProvide PIERS helpdesk support by responding to inquiries from end-users via phone and emailMonitor and escalate PIERS system issues to supervisor and PIERS teamIdentify PIERS Public Portal website needsAssist with a

Help Desk Analyst - HDA3 A4 SC3

Open IT Labs LLC

Remote

Contract, Third Party

REMOTE - CANDIDATES LIVING IN MAX. 1-2 HOUR S DRIVING DISTANCE FROM HARRIBURG, PA & WORK ONSITE AS NEEDED JD: Title: Help Desk Analyst - HDA3 A4 SC3 . Job# 764021 Client: State of PA, Harrisburg, PA Rate: $25/hour on C2C or $18/hour on W2 OBJECTIVES OF ENGAGEMENT The primary objective of this engagement is to provide helpdesk support to citizens accessing their immunization record through the PIERS Public Portal. This individual will also provide helpdesk support to end-users of PIERS. The con

Help Desk

Sentinel Technologies

Edwards, Colorado, USA

Contract

Sentinel is seeking a Help Desk tech for one of its key partners. Are you a tech enthusiast with a knack for problem-solving. We are seeking an IT Support Specialist to be the go-to person for all day-to-day things IT. This role is pivotal in ensuring the seamless operation of our IT infrastructure, providing both on-site and remote support for a variety of equipment and user needs. This role is 100% onsite in Edwards, Co with occasional support onsite at neighboring locations. Qualifications 2

Help Desk Analyst

Vector Consulting, Inc

Remote

Contract

Our government client is looking for an experienced Help Desk Analyst on a remote 6+ months renewable contract role inHarrisburg, PA. Position- Help Desk Analyst W2 RATE $22/HR Job Overview: Provide PIERS Public Portal helpdesk support by responding to inquiries from citizens via phone and email Provide PIERS helpdesk support by responding to inquiries from end-users via phone and email Monitor and escalate PIERS system issues to supervisor and PIERS team Identify PIERS Public Portal website

Help Desk

Kforce Technology Staffing

Orlando, Florida, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Help Desk fully onsite 5 days/week in Orlando, FL. Essential Functions: * Identify and diagnose issues and problems * Categorize and record reported queries and provide solutions * Support problem identification * Advise users on appropriate course of action * Monitor issues from start to resolution * Escalate, if needed, unresolved problems to a higher level of support * Provide essential online security advice and support * Password Rese

Helpdesk Support (Help Desk Field Support)

Amsys Innovative Solutions

Houston, Texas, USA

Full-time

A Help Desk (HD) Technician specializing in the deployment of devices across Windows, Mac, and Linux platforms, with basic networking skills and travel requirements, typically has the following responsibilities and qualifications: Responsibilities: Device Deployment: Install, configure, and deploy devices (Windows, Mac, Linux) on-site for clients or within the organization. Network Support: Handle basic networking tasks, such as setting up routers, switches, and troubleshooting connectivity iss

Help Desk Support Technician

Elegant Enterprise Wide Solutions

Jackson, Mississippi, USA

Full-time, Third Party

REQUIRED SKILLS/EXPERIENCE # YEARS Experience working in a help desk environment 3 Experienced with providing support for M365 Applications 3 Experience providing remote assistance using various platforms 3 Experience in desktop\laptop troubleshooting, and software installation 3 Hardware Implementation and Deployment 3 Basic Active Directory Management 3

Business Analyst (Help Desk Environment)

Trigyn Technologies, Inc.

Albany, New York, USA

Contract, Third Party

Trigyn's direct government client has an immediate need for a Business Analyst in Albany, NY. Description: This position will develop and/or maintain business requirements, test plans and test cases and perform functional and regression testing on applications. This position will also support applications in a help desk type environment. This individual will be expected to participate in the following activities: ? Analyze system documentation and system artifacts to develop an understanding

Helpdesk/Refresh Technician

AgreeYa Solutions

Pleasanton, California, USA

Contract

Title- Refresh Technician/ Help Desk Analyst Location- Pleasanton Duration- 12 + Months Job Description: Handle a tech refresh of 500 - 1200 laptops.Flexible schedule required as they will be working with international customers. Schedule will change over the course of the assignment.Monitor and respond quickly and effectively to requests received through the operations center. Monitor service desk for tickets assigned to the queue, and process on a first-in first-out basis with respect to task

Desktop Support Analyst, Help Desk Support Analyst

Sunrise Systems, Inc.

Raleigh, North Carolina, USA

Contract

Job Title: Service Support Analyst- Expert (Desktop Support Analyst, Help Desk Support Analyst) Job ID: 25-08098 Location: Raleigh, NC Duration: 12 months of contract Agency Interview Type: Webcam Interview Only Expected Skills: Able to work without assistance; can provide leadership to others; able to manage highly complex work efforts; may have advanced education; may have extensive industry experience. Description (including, but not limited to): Technical assistance, support, and advice to

Helpdesk Technician

Hansen Talent Group

Columbia, South Carolina, USA

Contract

Hansen Talent Group is seeking an experienced Helpdesk Analyst to support an enterprise IT team in Columbia, SC. The ideal candidate is able to work 100% onsite as needed and has hands-on experience working with Citrix workspaces. The Helpdesk Analyst will be responsible for providing top-level customer service by providing IT support to internal end-users and providing in-depth documentation to support process building. Duties: Respond to incoming calls and ServiceNow tickets from end-users re

Help Desk Support Technician

Intelli ERP Software, LLC

Jackson, Mississippi, USA

Contract

Req. 01 Job Title Help Desk Support Technician Education Bachelor's Degree Location Jackson MS 39211 Remote 100% Onsite-Candidates must be local or relocate to MS Hours 40 Hours per week Project Start 06/01/2025 or TBD by Client Duration 12 Months Work Schedule M to F-8:00 AM CST to 5:00 PM CST Salary/Rate- Client Direct Background Standard HireRight Package B Required Skills: REQUIRED SKILLS/EXPERIENCE # YEARS Experience working in a help desk environment 3 Experienced with providing