help desk lead Jobs

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Helpdesk Technician

Hansen Talent Group

Columbia, South Carolina, USA

Contract

Hansen Talent Group is seeking an experienced Helpdesk Analyst to support an enterprise IT team in Columbia, SC. The ideal candidate is able to work 100% onsite as needed and has hands-on experience working with Citrix workspaces. The Helpdesk Analyst will be responsible for providing top-level customer service by providing IT support to internal end-users and providing in-depth documentation to support process building. Duties: Respond to incoming calls and ServiceNow tickets from end-users re

Help Desk Support Technician

Intelli ERP Software, LLC

Jackson, Mississippi, USA

Contract

Req. 01 Job Title Help Desk Support Technician Education Bachelor's Degree Location Jackson MS 39211 Remote 100% Onsite-Candidates must be local or relocate to MS Hours 40 Hours per week Project Start 06/01/2025 or TBD by Client Duration 12 Months Work Schedule M to F-8:00 AM CST to 5:00 PM CST Salary/Rate- Client Direct Background Standard HireRight Package B Required Skills: REQUIRED SKILLS/EXPERIENCE # YEARS Experience working in a help desk environment 3 Experienced with providing

Help desk technician

Kodeva LLC

Overland Park, Kansas, USA

Contract, Third Party

Role:Help desk technician Duration: 6+ months Location: Overland Park, Kansas Seeking a skilled Support technician with expertise in both field and depot repair services. This role also encompasses providing advanced remote End-User Computing (EUC) support. You will be responsible for complex troubleshooting, hardware/software repair, and ensuring high levels of technical support across various environments.

Help desk technician

Kodeva LLC

Decatur, Illinois, USA

Third Party, Contract

Role: Help desk technician Duration: 6+ months Location: Decatur IL Seeking a skilled Support technician with expertise in both field and depot repair services. This role also encompasses providing advanced remote End-User Computing (EUC) support. You will be responsible for complex troubleshooting, hardware/software repair, and ensuring high levels of technical support across various environments.

Help desk technician

Kodeva LLC

Erlanger, Kentucky, USA

Third Party, Contract

Role: Help desk technician Duration: 6+ months Location: Erlanger, KY Seeking a skilled Support technician with expertise in both field and depot repair services. This role also encompasses providing advanced remote End-User Computing (EUC) support. You will be responsible for complex troubleshooting, hardware/software repair, and ensuring high levels of technical support across various environments.

Help Desk Support Technician SME Level for MDEK12 - Onsite

Emergere Technologies

Jackson, Mississippi, USA

Contract, Third Party

Role: Help Desk Support Technician SME Level for MDEK12 Location: Jackson, MS - Onsite Job ID: 142707 Description: This Help Desk Technician will provide essential technical support and assistance to end-users, ensuring the smooth operation of systems, software, and hardware. This role involves responding to user inquiries, diagnosing issues, and offering solutions to users at the office or working remotely. The technician will troubleshoot problems related to network connectivity, system perfor

Help Desk Support Technician

COOLSOFT

Jackson, Mississippi, USA

Third Party, Contract

. DIRECT CLIENT REQUIREMENT Note: * 100% Onsite HOURS: 8-5pm 40hrs/week ON-SITE or OFF-SITE : On-site (must be local or relocate to Jackson, MS area) ON-CALL REQUIRED: No TRAVEL REQUIRED: No PROJECT DETAILS Client has a current goal for every community to effectively use a World-Class Data System to improve student outcomes. This goal has an outcome to increase the availability of quality data to drive decisions that improve student outcomes. We are planning to satisfy this goal in part by m

IT/OT Help Desk Analyst II

VC5 Consulting

Houston, Texas, USA

Full-time

RESPONSIBILITIES Serves as a member of the global infrastructure team. Responsible for assisting with plant IT/OT Support. Supports a consistent approach and collaborates with other members of IT, such that decisions are made in line with both the IT and business strategies and objectives. Participate in and support development, communication, and maintenance of IT policies and procedures within the IT organization. Maintain an industry awareness of information technology, IT/OT best practices,

Helpdesk Technician

Strategic Systems Inc

Toledo, Ohio, USA

Contract

Job Title: Helpdesk Technician Location: Toledo OH (Onsite 5 days a week) Duration: 6 Months Candidate Requirements Top 3-5 Must-Have Skills: Break/fix Customer service Communication skills Job Description Onsite Helpdesk Technician ** Toledo Area ONLY* Onsite 5 days/week Key Responsibilities: Provide remote and onsite technical support to clients via phone, email, and chat. Diagnose and resolve hardware, software, and network issues. Assist with the installation, configuration, and maintenanc

IT Help Desk Professional - Service Development Center

Group 1 Automotive

Houston, Texas, USA

Full-time

Overview Group 1 Automotive 6161 Rothway St, Houston, TX 77040 CONSIDER A CAREER WITH US! | WE ARE HIRING! Group 1 Automotive is seeking a motivated IT Help Desk Professional to support multiple locations within the Houston area. This is an in-office position and is not eligible for remote work. Group 1 is a Fortune 250 company that offers a team environment, great benefits and ongoing training and support for its associates. If you are in alignment with our values of Integrity, Transparency

Multilingual Helpdesk Technician (German)

Stefanini

Pasay, Metro Manila, Philippines

Contract

Job Responsibilities: Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Language Requirement:This position is for Helpdesk Technician II MultiLang - German Job Requirements: Bachelor's degree or vocational in IT-related cours

QA Testing Senior Analyst

Endava

Morris Plains, New Jersey, USA

Full-time

What You Will DoProvide advanced professional input to complex Q&A assignments/projects.Assist in the preparation and conduct of Quality Assurance (QA) testing of new or modified applications/systems across multiple computing environments (e.g., host based, distributed systems, client server).Participate in the analysis and development of new or revised QA procedures and processes.Assist in the preparation and conduct of QA reviews and the development of test plans and test scripts. Provide help

IT Helpdesk Technician

Top Prospect Group

Bronxville, New York, USA

Contract

Looking for your next IT challenge? Join us as a Help Desk Technician and build your skills in a hands-on, long-term contract role! Long Term Contract On Site in Lower Westchester $25-28/hr Tier 1 support, end user support, troubleshooting, networking, LAN, WAN, Windows, ticketing systems (SAP), hardware and software support, Linux support. Position Overview We are seeking a skilled Help Desk Technician to provide technical support and troubleshooting assistance to employees and visitors experi

Help Desk Technician

Information Resource Group, Inc.

Tennessee, USA

Contract, Third Party

Title: Help Desk Technician Duration: 12+ Months Location: Nashville, Tennessee IT Help Desk Technician responsibilities include serving as the first point of contact for customers seeking technical assistance over the phone or email and performing remote troubleshooting through diagnostic techniques and pertinent questions. - Customer Support for DHS Applications - Following up with customers to ensure full resolution of issues - Installing or changing software to fix issues - Remotely a

IT Help Desk Technician / Information Technologist I

Michigan State University

East Lansing, Michigan, USA

Full-time

IT Help Desk Technician / Information Technologist I Whatsapp Facebook LinkedIn Email App Job no: 1034785 Work type: Support Staff Pay Grade: 12 Major Administrative Unit / College: Information Technology Services Department: Msu It Office Of The Acio 40000401 Sub Area: AP- Professionals Salary: Salary Commensurate with Experience Location: East Lansing Categories: Information Technology, Administrative Professionals- AP, Full Time (90-100%), Union Working/Functional Title IT Help Des

IT Help Desk Specialist (Night)

City of New York

New York, New York, USA

Full-time

Company Description Job Description The New York County District Attorney's Office (DANY) has an immediate opening for an IT Help Desk Specialists in its IT Department. In this position, the Specialists are responsible for providing prompt and efficient technical support with varying degrees of complexity for all levels of DANY staff. Responsibilities include but are not limited to: -Perform high-level triage of computer and applications related problems to assign to proper unit or specialist

IT Help Desk Specialist (Day)

City of New York

New York, New York, USA

Full-time

Company Description Job Description The New York County District Attorney's Office (DANY) has an immediate opening for an IT Help Desk Specialists in its IT Department. In this position, the Specialists are responsible for providing prompt and efficient technical support with varying degrees of complexity for all levels of DANY staff. Responsibilities include but are not limited to: -Perform high-level triage of computer and applications related problems to assign to proper unit or specialist

Helpdesk Support Advisor

Net2Source Inc.

Almont, Colorado, USA

Contract

Net 2 Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap Right Talent Right Time Right Place Right Price and acting as a Career Coach to our consultants. Title: Helpdesk Support Advisor Location: St. C

Help Desk Analyst

Trigyn Technologies, Inc.

Philadelphia, Pennsylvania, USA

Contract, Third Party

Trigyn has a long-term contract opportunity for Help Desk Analyst with our direct client - a major utility services firm based in Philadelphia, Pennsylvania. Details on the role are listed below: Note: This assignment is five days on-site, in Philadelphia, PA. Minimum skills and experience: ? Minimum 2 years of experience working in single point of contact help desk. ? Experience using GroupLink's Everything Helpdesk and Jira?s Service Management application. ? Strong customer service skills;

Line Support Team Member (Help Desk/Desktop Support)

iSpace, Inc

Lincoln, Alabama, USA

Contract

Title: Line Support Team Member (Help Desk/Desktop Support) Location: Lincoln, AL (100% onsite) Working Hours 4:00 pm to 12:30 am Central Time Overtime 50-10 hours/week Contract Duration: November 2024 November 2025 Required Skills and Expertise: Previous desktop support experience.Experience supporting computer applications and end-user computing devices.Experience using MS-Office, and problem ticketing applicationsAbility to maintain a high level of customer satisfaction with direct interact