help desk lead Jobs in boston, ma

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HSES Help Desk Team Lead

Nelnet

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Remote

Full-time

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities. The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community inv
Posted 4 days ago | Updated 8 hours ago

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

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Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana
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Posted 60+ days ago | Updated 19 hours ago

Salesforce Tech Lead : Hybrid at Boston, MA

Sumeru

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Boston, Massachusetts, USA

Full-time

Salesforce Tech Lead Hybrid at Boston, MA Fulltime with Benefits To understand the full extent of the implemented solution, integration components and how they fit into the Salesforce architecture. Suggest best practices around multiple Salesforce Cloud offerings. Develop strategies to solve complex technical challenges. Responsible for implementing solutions that support business requirements and drive key decisions that improve processes and productivity. Lead the technical delivery of Salesf
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Posted 6 days ago | Updated 1 hour ago

Desktop Support/ Help Desk Support

Zolon Tech Solutions Inc

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Boston, Massachusetts, USA

Contract

Roles and Responsibilities: Provide responsive, reliable, and consistent service delivery to all users including VIPs.Provide IT services that appropriately respond to the time-sensitive needs of customers,Provide prompt referrals and escalations to an appropriate IT support service option.Meet all Service Level Agreements (SLAs) including, but not limited to, speed to answer, first contact resolution, and limits on aged tickets.Resolves technical problems and answers queries by telephone in sup
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Posted 10 days ago | Updated 18 hours ago

Java Team Lead

Randstad Digital

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Boston, Massachusetts, USA

Contract

job summary: The position is primarily responsible for development of business-critical applications using the latest Java/JEE and Web technologies. This position requires a skilled individual who can contribute in a mature and proactive way to all phases of project lifecycle - i.e. more broadly then in a pure development role. Technical attributes - must-have: Java - must have 10 years of experience Must have experience with Spring boot Spring/JEE platform - must have experience with Spring (S
Posted 14 days ago | Updated 8 hours ago

Oracle ERP Tech Lead

Tandym Tech

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Wilmington, Massachusetts, USA

Contract

A growing consumer products company in Massachusetts is currently seeking a new Oracle ERP Technical Lead to join their growing team. In this role, the Oracle ERP Technical Lead providing perspective, leadership, and technical expertise in defining solutions that align with the company's business requirements and achieve business goals, leveraging Oracle's Cloud Fusion application with other 3rd party SaaS and on premise solutions. Position requires monthly travel or as need to Wilmington, MA (e
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Posted 20 days ago | Updated 4 hours ago

Salesforce Technical Lead

Cloudious LLC

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Remote or Boston, Massachusetts, USA

Full-time

Role Salesforce Technical Lead Location Boston, MA Onsite/Hybrid/Remote - Hybrid Review and propose technical recommendations, provide general oversight, including upgrades, for special projects. Work with HBS IT PM to assess LOE for solutions. Define a sequence of associated technical tasks. Own/lead technical reviews and perform code reviews of technical deliverables. Oversee/maintain complete technical documentation. Serve as a liaison between Dev team and business stakeholders as the ow
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Posted 10 days ago | Updated 9 hours ago

Service Desk Support

Zolon Tech Solutions Inc

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Boston, Massachusetts, USA

Full-time

The qualified applicant will become part of Client OIG Information Technology Service Desk Support and Engineering Services Program. The IT Service Desk Technician provides technical assistance to Clients users, answers questions; resolves computer problems for clients in person, or via telephone or electronically; provides assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. The Computer User
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Posted 10 days ago | Updated 18 hours ago

Executive Support Analyst

Mitchell Martin, Inc.

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Cambridge, Massachusetts, USA

Full-time, Contract

Our client, a biotechnology company, is seeking a Executive Support Analyst. Location: Cambridge, MA Position Type: contract/part time Summary: Reason: Replacement Department: GTS - Infrastructure & Operations - USA Job Category: Information Technology Job Title: Executive Support Analyst Duties: * Under the guidance of either the Manager or Director of IT Operations, the Executive Support Analyst will be responsible for optimizing employee productivity by effectively managing and supporting ent
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Posted 60+ days ago | Updated 8 hours ago

IT Site Engineer (Lab)

Oxford Global Resources

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Lexington, Massachusetts, USA

Contract

IT Site Engineer (Lab) will provide operational support for existing IT infrastructure including desktop, server, operating systems, LAN/WAN, print, collaboration, unified communication services and applications. Client is really looking for someone who has worked in a lab environment/manufacturing site for a Life Science company. Major tasks will include implementing and maintaining existing laboratory systems and instruments, enabling solutions for capturing data from laboratory instruments an
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Posted 13 hours ago

Help Desk Support Engineer

Motion Recruitment Partners, LLC

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Billerica, Massachusetts, USA

Full-time

A well known and reputable educational company based in Billerica, MA currently hiring for a Help Desk Support Engineer to help support end users for a 6-month project. You will be working primarily with Windows, Active Directory, Exchange, as well as imaging and shipping machines and resetting passwords. Ideally this person will have at least one year of experience in a Windows environment. Contract Duration: 6 Months Required Skills & Experience Windows Active Directory Office365/Exchange IT
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Posted 55 days ago | Updated 8 hours ago

Helpdesk Support: I (Junior)-

Robert Half

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Boston, Massachusetts, USA

Contract

Description We are offering a contract employment opportunity for a Help Desk Analyst I in Boston, Massachusetts. This role primarily revolves around providing IT support to employees and contractors, often requiring multi-tasking and efficient issue resolution. The position is fully remote, allowing candidates from anywhere in the US to apply. Responsibilities: Fielding contacts from employees and contractors regarding IT issues. Utilizing team knowledgebase to troubleshoot and resolve reported
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Posted 16 days ago | Updated 8 hours ago

EMR Implementation Manager

Robert Half

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Boston, Massachusetts, USA

Contract

Description We are searching for an EMR Implementation Manager to join our team in the healthcare industry, specifically within hospitals and social assistance sector. The role is located in Roxbury, Massachusetts and requires working on-site. This role offers a short term contract employment opportunity, focusing on the implementation of an EMR system, primarily NetSmart's MyEvolve, for a 40-bed inpatient unit. Responsibilities: Oversee the implementation of the EMR system, NetSmart's MyEvolve
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Posted 20 days ago | Updated 8 hours ago

PC Technician

Robert Half

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Boston, Massachusetts, USA

Contract

Description HQ in Boston, other offices in Charlotte, Vegas, San Fran, Atlanta Growing this year, possibly 10-15 growth roles Need a Tier 1 support tech to support their office move from their lease is up Skills needed: hardware set up experience, office move experience, basic IT troubleshooting experience, basic help desk experience Soft skills: customer service, professionalism, good attitude Day to Day: unpacking boxes, setting up equipment, setting up workstations, organizing and setting up
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Posted 3 days ago | Updated 8 hours ago

Mid-Level Help Desk Technician

Chenega MIOS

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Hanscom Air Force Base, Massachusetts, USA

Full-time

Req ID: 31009 Summary Mid-Level Help Desk Technician Hanscom AFB, MA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your
Posted 19 days ago | Updated 8 hours ago

Help Desk II

Apex Systems

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Cambridge, Massachusetts, USA

Full-time

Job#: 2026409 Job Description: Help Desk II 2026409 Location: Cambridge, MA (Onsite) Job Overview: The Help Desk Support Specialist II will provide technical assistance to end-users, troubleshoots and resolves basic issues through established processes, and ensures timely and high-quality service. Primary job Responsibilities: Address and resolve escalated helpdesk requests from managed service providers, ensuring timely and efficient solutions.Offer technical support for AV equipment and meeti
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Posted 26 days ago | Updated moments ago

Helpdesk Support: I (Junior)-

Robert Half

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Boston, Massachusetts, USA

Contract

Description We are offering an opportunity for a Vulnerability and Device Remediation Specialist to join our team in a remote, contract-based role. As part of our Information Technology department, you will focus on fortifying our digital defenses by identifying and addressing vulnerabilities in our systems and networks. You will be the frontline in swiftly diagnosing and treating any security weaknesses to ensure our data remains secure and our operations uninterrupted. This is a fully remote r
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Posted 16 days ago | Updated 8 hours ago

Microsoft CX Dynamics 365 Tech Lead

Capgemini America, Inc.

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Remote or Chicago, Illinois, USA

Full-time

Microsoft CX Dynamics 365 Tech Lead Full Time :- Job Description : KEY RESPONSIBILITIES: Experience with enabling D365 Sales moduleAbility to configure workflows and requirements in D365 as per business requirement.Strong understanding on Power Platform for additional customizations.Experience with Power Pages to build customer facing portals.Experience of Power Virtual Assistant implementationExperience with Sales Premium License features Sales Hub, Sales Accelerator, LinkedIn Navigator, Viva S
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Posted 7 days ago | Updated 5 days ago

Help Desk Analyst

Robert Half

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Beverly, Massachusetts, USA

Full-time

Description You're the perfect candidate for this job if you excel at coming up with creative solutions to technical issues. Robert Half is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment with a company in the Hi Tech Engineering field. We encourage candidates with strong problem-solving skills and a passion for making effective change within an organization to apply to this Help Desk Analyst position. Located in Beverly, Massachusetts, the Help Des
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Posted 31 days ago | Updated 8 hours ago

Senior Business Development Representative (CGS) (Remote)

Epsilon

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Remote or Boston, Massachusetts, USA

Full-time

Job Description About this Role As an individual contributor, lead the selling activities for a geographic or prospect-based sales territory.Generate new revenue by managing several enterprise sales deals to closure on an annual basis.Effectively and proactively conduct daily outreach to assigned prospects, actively working with the lead generation team to convert leads to sales.Develop as a thought leader and respected "expert" in the data industry so that you are viewed as a consultative part
Posted 5 days ago | Updated 11 hours ago