help desk tier 1 Jobs

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Help Desk Manager

SumasEdge Corporation

Cape Coral, Florida, USA

Contract

Job Title:- Help Desk Manager Location:- Cape Coral, FL (Onsite) Duration:- Contract to hire Job Description Job Overview We are seeking an experienced Help Desk Manager to lead and supervise a small team of two Help Desk employees in delivering exceptional technical support. The ideal candidate will have over 5 years of experience managing a help desk team, with strong expertise in Microsoft infrastructure, including MS Windows and Azure Active Directory (Azure AD). This role requires excellent

Help Desk Support Service Specialist

TEKsystems c/o Allegis Group

Odenton, Maryland, USA

Full-time

Description -Under general supervision, provides second-tier support to end-users for PC, server, mainframe applications and hardware. -Handles problem that the first-tier of help desk support is unable to resolve. -May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. -Simulates or recreates user problems to resolve operating difficulties. -Recommends systems modifications to reduce user pro

Help Desk / onsite

Motion Recruitment Partners, LLC

Wilmington, Delaware, USA

Full-time

A well-established company in Wilmington, DE is looking to bring on a Support Technician to join their IT support team. This is a full-time opportunity offering exposure to a wide range of technologies and direct interaction with end users. You'll be supporting Windows and Mac environments, Microsoft 365, and hardware/software troubleshooting in a fast-paced, team-oriented setting. This is a great role for someone who's passionate about technology and enjoys solving problems. You'll be the face

NESD Help Desk Agent III - Charleston

General Dynamics

North Charleston, South Carolina, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Call Center, Critical Thinking, Customer Service, Information Technology (IT), Standard Operating Procedure (SOP) Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Are you technically savvy? Would you enjoy a career that directly keeps

Helpdesk Technician - Remote Work From Home

TEKsystems c/o Allegis Group

Kansas City, Kansas, USA

Full-time

Must reside in the Kansas City Metro area. Remote work from home. Must have previous over the phone helpdesk / service desk experience to be considered Description: 6-month contract to hire Help Desk position. This position requires at least 1 year of Service Desk or Help Desk experience. Candidates must have great customer service experience, positive attitude and problem solving skills. This is a Microsoft shop with a few MAC and Apple products - M365, Windows 10, Active Directory, VPN and Net

Helpdesk Manager

Virginia Jobs

Wytheville, Virginia, USA

Full-time

Title: Helpdesk Manager Agency: Wytheville Community College Location: Wythe - 197 FLSA: Nonexempt Hiring Range: $45,000-$55,000 based on experience Full Time or Part Time: Full Time Additional Detail Job Description: The mission of Wytheville Community College is dedicated to facilitating student success and fostering excellence through teaching while providing personal development, lifelong career growth, community leadership, economic advancement, and cultural enrichment for the citizens of t

SCITLS Help Desk Technician IV

General Dynamics

Offutt Air Force Base, Nebraska, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Technical Helpdesk, Technical Issues, Troubleshooting Certifications: None Experience: 7 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Technician IV with GDIT. A career in enterprise IT means connecting and enha

SCITLS Help Desk Technician III

General Dynamics

Offutt Air Force Base, Nebraska, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Technical Helpdesk, Technical Issues, Troubleshooting Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Technician IV with GDIT. A career in enterprise IT means connecting and enha

Lead Help Desk Analyst

Robert Half

Itasca, Illinois, USA

Full-time

Description We are seeking a dedicated and experienced Lead Help Desk Analyst to oversee and manage the delivery of technical support to end users. In this role, you will leverage your expertise in Microsoft technologies, Windows environments, and end-user support to ensure service excellence, adherence to SLAs, and proactive issue resolution. If you're passionate about user support, technical problem-solving, and team leadership, this could be the ideal opportunity for you! Key Responsibilities

Help Desk Support Specialist (3-Month Contract)

Motion Recruitment Partners, LLC

San Francisco, California, USA

Full-time

We're working with a fast-growing, innovative AI company that's in search of a Help Desk Support Specialist to join their internal IT team on a 3-month contract. This is a hands-on, employee-facing role where you'll be the first line of support, helping staff across the company stay productive and connected. If you're someone who thrives in a collaborative, fast-paced environment and enjoys solving technical issues with a customer-first mindset, this could be a great short-term opportunity. Wha

Help Desk

Apex Systems

Clayton, North Carolina, USA

Full-time

Job#: 2078533 Job Description: Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted. Position: Helpdesk Support Location: Clayton, NC Duration: 6+ months contract Pay Rate Range: $20-$23 Requirements: Minimum of 2 years of IT experience required, preferably in a customer facing role Hands on hardware troubleshooti

Help Desk Technician

TEKsystems c/o Allegis Group

Rochester, New York, USA

Full-time

Description TEKsystems' client in the Rochester, NY area is seeking a Help Desk Technician on a 12 month contract basis. On a day to day, this candidate will be providing customer and technical support through analysis and problem solving to facilitate installation, implementation, maintenance, education, and documentation of a variety of computer and software technologies utilizing remote communication with the end user as well as onsite repair and analysis 50% of the time. Will escalate comple

COS Access Support Helpdesk Client Service - Bilingual Portuguese/English

JPMorgan Chase & Co.

Tampa, Florida, USA

Full-time

Job Description If you enjoy being at the leading edge of delivering exceptional service and ensuring client satisfaction, you have found the right team. As a Client Service Delivery Specialist IV within JPMorganChase, you will play a pivotal role in delivering exceptional customer service and operational support. Your primary focus will be to address client inquiries, troubleshoot issues, and identify opportunities to refer services based on client needs. You will be expected to apply your kno

Help Desk Analyst II

Robert Half

Orem, Utah, USA

Full-time

Description We are looking for an experienced Help Desk Analyst II to join our team in Orem, Utah. In this Contract-to-permanent position, you will handle advanced technical support tasks, ensuring efficient resolution of escalated issues and maintaining the overall functionality of IT systems. This role offers an excellent opportunity to contribute to a dynamic IT environment while developing your expertise in system troubleshooting and user support. Responsibilities: Provide advanced technica

Help Desk- Hybrid Washington D.C.

Motion Recruitment Partners, LLC

Arlington, Virginia, USA

Full-time

Help Desk As the Help Desk Technician, you'll be responsible for monitoring and updating IT support tickets for staff. This position requires a strong focus on customer service for staff, members, and clients. Strong presentation skills are a plus, as you may eventually lead IT orientations for new team members. The company is located in Washington D.C. and will be 3-4 days onsite a week. This is a contract-to-hire position. What You Will Be Doing: Provide expert support for Office 365 and Micr

Associate Help Desk Technician - All shifts available - Active Top Secret required

General Dynamics

Washington, District of Columbia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Systems Administration Job Qualifications: Skills: Customer Service, Information Technology (IT) Support, Problem Resolution Certifications: None Experience: 4 + years of related experience ship Required: Yes Job Description: *Shift options listed at the bottom. GDIT has an amazing opportunity for a Help Desk

Senior Specialist, Help Desk Support

Raymond James Financial Inc

Southfield, Michigan, USA

Full-time

Job Description Summary Helps end-users resolve issues with computer hardware or software. Responds to user inquiries, troubleshoots and diagnoses problems and identifies solutions with IT equipment and applications. Job Description This position will follow our hybrid work model, we expect the selected candidate to be in office 2-3 days a week in our Memphis, TN or Southfield, MI Corporate Office. Please Note: The initial training period will last six weeks and will require candidates to be

Help Desk Tech (Nights)

TEKsystems c/o Allegis Group

Nashville, Tennessee, USA

Full-time

Description TEKsystems' client - Metropolitan Government of Nashville & Davidson County Department: Information Technology Services (ITS) - Technical Support Service Center (TSSC) Join a dynamic 24/7 technical support environment where your expertise will directly impact the efficiency and reliability of IT services across the organization. As a Service Desk Technician, you'll be the first line of support, ensuring timely resolution of technical issues and delivering exceptional customer service

Help Desk Technician I-II

TEKsystems c/o Allegis Group

Stockton, California, USA

Full-time

Description Serves as the initial point of contact and resolution for IT related incidents and requests. Accepts and documents customer reports of incidents and service requests through telephone, voicemail, email, self-service portal, instant messaging, and personal visits to the Service Desk. Interfaces directly with supported end-users to provide hardware, software, and network problem resolution. Clearly and professionally communicates via phone, email, and instant messaging with end users a

Helpdesk Technician

TEKsystems c/o Allegis Group

Topeka, Kansas, USA

Full-time

Must reside in the Topeka KS area Once up to speed after training will work remote from home 4 days a week and onsite 1 day a week. Will consider entry level candidates with IT degree or IT certifications. Description: Under general supervision, act as first contact for any computer, application or system-related problems and be able to provide direct, telephone based and remote control/diagnostic support services to include software, hardware, and network connectivity support to internal users