help desk tier 1 Jobs

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Help Desk Analyst

Robert Half

Beachwood, Ohio, USA

Contract

Description We are looking for a skilled Help Desk Analyst to join our team in Beachwood, Ohio. This is a long-term contract position where you will play a critical role in providing technical support and ensuring seamless operation of IT systems. The ideal candidate will have a strong background in troubleshooting, hardware and software support, and experience working within a cloud-based environment. Responsibilities: Provide first-line technical support for hardware, software, and peripheral

Help Desk Support/Network Administrator

GovCIO

Remote

Full-time

Overview GovCIO is seeking a highly skilled Help Desk Support/Network Administrator role to support a range of responsibilities that ensure the smooth operation of the Veterans Affairs IT infrastructure. The candidate will respond to user incidents and assist in resolving IT-related problems. This position will be fully remote located within the United States. Responsibilities Schedule team for configuring, maintaining, and troubleshooting network hardware issues such as routers, switches, and

Help Desk Analyst

Robert Half

New York, New York, USA

Contract

Description We are looking for a skilled Help Desk Analyst to join our team on a contract basis in New York, New York. In this role, you will provide essential IT support, assist with onboarding processes for new team members, and ensure seamless technical operations for a dynamic team. This is a great opportunity to work in a fast-paced environment, supporting a diverse range of technologies and users. Responsibilities: Provide comprehensive IT support to a team of approximately 120 users, add

Helpdesk Analyst

TEKsystems c/o Allegis Group

Addison, Texas, USA

Full-time

Description This person will be providing in person and remote support to a large customers. They will be using ConnectWise ticketing system to field the calls which could range from printer issues, network connectivity and Windows 7/8 and Windows 10. This individual also must have some VPN support experience as well as Active Directory support (resetting passwords, unlocking accounts) After this person is trained they may be traveling to client sites to provide hands-on support to any issues th

Help Desk Analyst I

Robert Half

Houston, Texas, USA

Contract

Description We are looking for a skilled Help Desk Analyst I to join our team in Houston, Texas. In this long-term contract role, you will play a critical part in supporting Windows 11 migrations and ensuring seamless IT operations. This is an excellent opportunity for a motivated individual with expertise in Windows environments and hands-on experience with Autopilot. Responsibilities: Assist with the migration and deployment of Windows 11 systems across the organization. Configure and manage

NANA Shareholder Paid College Internship - IT Help Desk (NANA Shareholders Only)

Akima, LLC

Herndon, Virginia, USA

Full-time

Akima is looking for a NANA Shareholder Help Desk Intern to work in our Herndon, VA office. The intern will assist providing the timely delivery of high-quality Level 1 services & support to all internal and external clients. To join our team of outstanding professionals, apply today! Responsibilities Provides laptop and desktop PC support for on- and off-site users with equipment running Windows 10 operating systems and Office 365 applicationsAnswers phone requests and assists users with reque

Help Desk Analyst II - NISSC II - CMSFS

Jacobs

Colorado Springs, Colorado, USA

Full-time

Position Title: Help Desk Analyst II Location: Cheyenne Mountain Space Force Station, Colorado Springs, CO Relocation Assistance: None available at this time Remote/Telework: NO - Not available for this position Clearance Type: DoD Top Secret w/ SCI Eligibility Shift: Shift work is required to support 247 operations. It is important to be available to work any shift/designated hours required including nights, weekends, and holidays on a modified Panama schedule, and can remain on-site for e

Help Desk Specialist I

NuAxis LLC

Washington, District of Columbia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated H

Help Desk Technician - TS/SCI w. CI Polygraph

General Dynamics

Washington, District of Columbia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, Troubleshooting Certifications: Security+, CE - Comptia Security+ Experience: 4 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Desk

Help Desk Specialist

Robert Half

Richmond, Virginia, USA

Contract

Description We are looking for a dedicated Help Desk Specialist to join our team in Richmond, Virginia. This long-term contract position offers an exciting opportunity to support and troubleshoot IT hardware and software issues while contributing to the overall efficiency of our technology services. The ideal candidate will bring strong problem-solving skills, technical expertise, and a collaborative mindset to ensure the seamless resolution of technical challenges. Responsibilities: Diagnose a

Help Desk Analyst I

Robert Half

Chelsea, Massachusetts, USA

Contract

Description We are looking for a motivated and customer-focused Help Desk Analyst I to join our team in Chelsea, Massachusetts. This is a long-term contract position offering an excellent opportunity to grow your skills in IT support and telephony. You will play a key role in assisting with help desk operations, telephony systems, and IT asset management, all while gaining hands-on experience in a collaborative and supportive environment. Responsibilities: Provide first-level technical support

Help Desk Analyst II

Robert Half

Woburn, Massachusetts, USA

Contract

Description We are looking for a skilled Help Desk Analyst II to join our team on a contract basis in Woburn, Massachusetts. In this role, you will provide efficient and detail-oriented technical support to internal users, ensuring their issues are resolved promptly and accurately. This position offers an excellent opportunity to utilize your technical expertise while contributing to the success of the organization. Responsibilities: Deliver timely and effective technical support to internal st

Member Help Desk- Hybrid (OK)

Gainwell Technologies LLC

Oklahoma City, Oklahoma, USA

Full-time

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary The qualified candidate will be responsible for assisting members applying for Medicaid services through the member portal. Th

Help Desk Specialist I - Remote

Kforce Technology Staffing

Remote or Plano, Texas, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Help Desk Specialist to join their team remotely. Manager is open to remote anywhere within the U.S. and open to any timezone. Duties: * Help Desk Specialist will provide support to end users for computer, application, system, device, access and hardware issues * Identifies, researches, and resolves technical problems of moderate complexity * Responds to telephone, email and online requests for technical support * As a Help Desk Specialist

Help Desk Manager

Robert Half

Philadelphia, Pennsylvania, USA

Full-time

Description We are in the search for a Help Desk Manager to join our team in Philadelphia, Pennsylvania. This position is in the IT industry, providing an opportunity for you to manage and mentor a team of help desk technicians, ensuring effective support and incident resolution. This role is 5 days a week onsite Responsibilities: Oversee the management and mentoring of a team of help desk technicians (2-3 people), enhancing their ability to provide efficient support. Act as the primary contac

Help Desk Technician

City of New York

New York, New York, USA

Full-time

Company Description Job Description The Kings County District Attorney's Office (KCDA) is one of the largest prosecutors' offices in the country and is committed to developing and implementing innovative prosecutorial strategies that will fulfill our vision of keeping Brooklyn safe while at the same time ensuring fairness and justice for all. KCDA has an exciting opportunity to work as a Help Desk Technician to complement our existing Information Technology team. The Information Technology Su

Helpdesk Support Technician

City of New York

New York, New York, USA

Full-time

Company Description Job Description The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. Through innovative partnerships with people and organizations throughout New York City, DOP provides opportunities for those on probation to access services and opportunities that positively impact their life trajectory. Following the best current data on "what works," staff at DOP engage in meaningful

IT Helpdesk Support Specialist

VAST Data

Raleigh, North Carolina, USA

Full-time

Description We are seeking a highly motivated and detail-oriented Helpdesk Support Specialist to join our growing team. In this role, you will be the first point of contact for our employees, providing exceptional technical support and ensuring a smooth and efficient IT environment. You will be responsible for troubleshooting hardware and software issues, managing user accounts, and supporting a variety of critical applications. Responsibilities: Provide timely and effective technical support

Helpdesk Manager

Atash Enterprises, LLC

Raleigh, North Carolina, USA

Contract

The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated behavioral healthcare facilities. Experience supporting Epic EHR and other clinical systems in a healthcare setting. This role is responsible for managing day-to-day helpdesk operations, ensuring high-quality customer service, coordinating incident and service request response, and leading a team of analysts/support specialist and 3 shift leads. This position plays a key leadership ro

Help Desk Analyst I

Robert Half

Memphis, Tennessee, USA

Contract

Description We are looking for a dedicated Bilingual Help Desk Analyst I to join our team in Memphis, Tennessee. In this long-term contract role, you will play a key part in addressing IT-related issues and ensuring smooth operations by providing timely and effective support. This position requires strong technical expertise, excellent communication skills, and a collaborative mindset to thrive in a team-focused environment. Responsibilities: Strong fluency in written and spoken English; Spanis