help desk tier 1 Jobs

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Help Desk

ALTA IT Services

Pensacola, Florida, USA

Contract

ALTA IT Services is a wholly owned subsidiary of System One, a leading provider of specialized workforce solutions and integrated services. ALTA is an established leader in IT Staffing and Services, for both government and commercial enterprises across the United States, specializing in Program & Project Management, Application Development, Cybersecurity, Data & Advanced Analytics, and Agile Transformation Services. Location: Pensacola, FL The Service Desk is a fast-paced environment that opera

Help Desk Analyst

Information Technology Group

Topeka, Kansas, USA

Contract

Under general supervision, act as first contact for any computer, application or system-related problems and be able to provide direct, telephone based and remote control/diagnostic support services to include software, hardware, and network connectivity support to internal users on standard PCs, laptops, various mobile devices, Windows desktop applications and technologies including MS Office365, Outlook, Internet Explorer, Edge, Adobe Reader, VPN connectivity, printers, and applications develo

Help Desk Analyst, 3-6 Month Temp Position - R

Next Step Systems

Phoenix, Arizona, USA

Contract

Help Desk Analyst, 3-6 Month Temp Position, Phoenix, AZ We are currently looking for 2 Help Desk Analyst candidates for a 3-6 month temp position. Candidates must have an A+ Certification or 8+ years of Help Desk experience. These are 100% onsite in Phoenix, AZ. Help Desk Analyst Responsibilities: - Provide top-notch customer service and install software to ensure that internal customers can be offered user-friendly support. - Provide exceptional 1st line customer support for incidents and req

Help Desk Support Technician

Beacon Systems, Inc

Jackson, Mississippi, USA

Contract

About Beacon Systems, Inc Beacon Systems, Inc, delivers Program Management, Science, Engineering, and Technology Solutions to Federal, Commercial State, and Local Agencies. We are a subsidiary of Radiant Digital Services. We have a vast portfolio of clients across the country. Our Technology support to many DoD Agencies, NASA, Voice of America, FDA, and State Agencies such as State of FL, RI, MS, ND, VA, and WV extends our delivery of solutions worldwide. Position: Help Desk Support Technicia

MSP Level I Help Desk Technician

Fults & Associates, LLC

Grapevine, Texas, USA

Full-time

Job Title: MSP Level I Help Desk Technician Salary Range: $40,000 - $60,000 Annually BOE with Bonus Structure Shift: This is a hybrid role requiring in-office work on Tuesdays and Thursdays. The work schedule follows a rotating pattern of either 6:00 AM - 3:00 PM or 6:00 AM - 2:30 PM, with shifts alternating every month. About Us: A growing IT managed services provider (MSP) with clients throughout the U.S., this team comes from diverse backgrounds across the technology services landscape and

Help Desk Specialist, 3-6 Month Temporary Position - R

Next Step Systems

Phoenix, Arizona, USA

Contract

Help Desk Specialist, 3-6 Month Temporary Position We are currently looking for 2 Help Desk Specialist candidates for a 3-6 month temporary position. Candidates must have either an A+ Certification or 8+ years of Help Desk experience. These are 100% onsite in Phoenix, AZ. Help Desk Specialist Responsibilities: - Provide top-notch customer service and install software to ensure that internal customers can be offered user-friendly support. - Provide exceptional 1st line customer support for inci

IT helpdesk technician

CiraInfoTech

San Mateo, California, USA

Contract, Third Party

Location : San Mateo, CA (Onsite ) Duration : 2 years Only Citizen on W2 IT Help Desk Technician Scope of Work, Skills and/or Qualifications: Serve as the first point of contact for customers seeking technical assistance over the phone, email, or in person. Troubleshoot, diagnose, and resolve technical hardware and/or software issues. Competency in providing technical support in MS Operating Systems, Active Directory, Microsoft Office 365 applications, Workday, etc. Experience in providing deskt

Help Desk Support Technician

Kollasoft Inc.

Jackson, Mississippi, USA

Contract

Job Title: Help Desk Support Technician Location: Jackson, MS (Onsite) Duration: Long Term Position PROJECT NAME OTSS project PROJECT DETAILS The Mississippi Department of Education has a current goal for every community to effectively use a World-Class Data System to improve student outcomes. This goal has an outcome to increase the availability of quality data to drive decisions that improve student outcomes. We are planning to satisfy this goal in part by modernizing our current student inf

Help Desk Analyst

Sunrise Systems, Inc.

Remote

Contract

Job Title: Help Desk Coordinator Job ID: 25-08201 Location: Remote Duration: 4 Months Contract Help Desk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. Excellent communication skills and computer knowledge is preferred. Position is Remote. Hours are Monday through Friday- 2 pm to 10 pm This position is fully remote with the exception of the first several weeks for trainin

Business Analyst - Help Desk Support - Hybrid

VIVA USA INC

Columbia, South Carolina, USA

Contract

Title: Business Analyst - Help Desk Support - Hybrid Mandatory skills: child support, help desk, end user technical issues, service desk, end user support, MS Office, Word, Excel, PowerPoint, Visio, SharePoint, business process, project resource, customer support, Team Foundation Server, TFS, Database Platforms, web portal, newsletter articles, incident resolution, incident requests, family court case management system, child support enforcement Description: Job Purpose: The help desk analyst

Help Desk Support - Multiple positions L1 and L2

Pyramid Technology Solutions, Inc.

Buffalo, New York, USA

Contract

Title:- Help Desk Support Job Descriptions Duration:- 6+ Months Contract to hire Level 1 Help Desk Support Technician Overview: Serve as the initial point of contact for technical support, assisting call center staff with basic IT issues and ensuring smooth daily operations across all three locations. Key Responsibilities: Respond promptly to user inquiries via phone, email, or chat.Troubleshoot basic hardware and software issues, including password resets and application errors.Document inciden

Help Desk Manager

Robert Half

Boise, Idaho, USA

Full-time

Description We are looking for an experienced Help Desk Manager to lead and enhance IT support services for a dynamic team in Boise, Idaho. This role involves providing strategic direction and hands-on leadership to ensure efficient and effective end-user support across the organization. The ideal candidate will excel in managing IT operations, implementing best practices, and fostering a collaborative environment for both users and technical staff. Responsibilities: Oversee and lead IT support

3rd Shift Helpdesk Technician

TEKsystems c/o Allegis Group

Madison, Wisconsin, USA

Full-time

Description We are seeking a dedicated Help Desk Technician for a 3rd shift role in Madison, WI.This position involves providing support to end users on a variety of technical issues. The technician will identify, research, and resolve technical problems, responding to telephone calls, emails, and personnel requests for technical support. Responsibilities include documenting, tracking, and monitoring problems to ensure timely resolution. The ideal candidate will have knowledge of commonly used c

IT Helpdesk Analyst

IDR Inc.

St. Joseph, Michigan, USA

Full-time

IDR is seeking an IT Helpdesk Support Technician to join one of our top clients in St. Joseph, MI. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! Position Overview for the IT Helpdesk Support Technician: Our client is looking for a driven individual that is willing to learn and grow from within a large company. The right candidate will have a college bachelor's degree in any field but a firm interest a

Helpdesk support technician

Skywalk Global

Jackson, Mississippi, USA

Contract, Third Party

JOB TITLE Help Desk Support Technician SME Level HOURS 8-5pm 40hrs/week ON-SITE or OFF-SITE On-site (must be local or relocate to Jackson, MS area) ADDITIONAL NOTES Additional documents must be uploaded with resume, please review requirements closely PROJECT NAME OTSS project PROJECT DETAILS The Mississippi Department of Education has a current goal for every community to effectively use a World-Class Data System to improve student outcomes. This goal has an outcome to increase the availability

Helpdesk Support Technician

SystemDomain, Inc.

Jackson, Mississippi, USA

Full-time, Part-time, Third Party, Contract

SystemDomain, a leading provider of information technology consulting Services firm based in Chicago is looking for IT Professionals. Our high-performance consultants offer technological expertise, strategic insights, and knowledge of their industry experience. Established in 1999, we partner with our customers to build stronger innovative business solutions and to solve their most important and complex business challenges. For more information about SystemDomain, please visit Job Title: Helpdes

Helpdesk Engineer

TEKsystems c/o Allegis Group

Andover, Massachusetts, USA

Full-time

Description Helpdesk Engineer: 3 Years Experience: Duties and Responsibilities: Take End User Support calls, emails, and walk-up for both MAC and windows. Software break/fix support Hardware support New image builds Incident manager and ticket update/closure for in-house Customer ITSM platform Install, Move, Add, Change support Triage and resolution for configuration issues of Operating Systems Re-installing software, drivers, and add-ins Other IT tech related task to help at that site Required

HELP DESK TECHNICIAN

Judge Group, Inc.

Vienna, Georgia, USA

Full-time

Location: Vienna, GA Description: Our client is currently seeking a HELP DESK TECHNICIAN in GA. A Growing Consumer Products company is in search of an IT Help Desk Technician. You will provide support via phone, email, and chat to resolve hardware, software, and network-related issues. You will manage help desk tickets in the IT service management system. You will also assist with the setup, configuration, and troubleshooting of desktops, laptops, printers, and other peripherals. You will al

Help Desk System Analyst

3i People, Inc.

Atlanta, Georgia, USA

Contract

We have a position for a Help Desk System Analyst with one of our clients in Atlanta, GA for an initial contract duration of 6 months. s and all those authorized to work in the US are encouraged to apply. We are seeking an experienced Help Desk System Analyst. The ideal candidate will excel in troubleshooting Windows 11, Active Directory, Microsoft O365, laptop equipment and other essential technologies while delivering top-notch customer service. As a Help Desk System Analyst, you will play a c

Help Desk Support Technician SME Level

Beacon Systems, Inc

Jackson, Mississippi, USA

Contract

About Beacon Systems, Inc Beacon Systems, Inc, delivers Program Management, Science, Engineering, and Technology Solutions to Federal, Commercial State, and Local Agencies. We are a subsidiary of Radiant Digital Services. We have a vast portfolio of clients across the country. Our Technology support to many DoD Agencies, NASA, Voice of America, FDA, and State Agencies such as State of FL, RI, MS, ND, VA, and WV extends our delivery of solutions worldwide. Position: Help Desk Support Technician