help desk Jobs in maryland

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System Administrator

Cymertek Corporation

Annapolis, Maryland, USA

Full-time

System Administrator LOCATION Annapolis Junction, MD 20701 CLEARANCE TS/SCI Full Poly (Please note this position requires full U.S. Citizenship) KEY SUMMARY We are seeking a proactive and detail-oriented System Administrator to join our team and help maintain the stability, security, and performance of our IT infrastructure. In this role, you will be responsible for managing servers, networks, and other critical systems, ensuring that they run efficiently and securely. You will also handle sys

Helpdesk / Technical Support Specialist (ONSITE)

Trigyn Technologies, Inc.

Baltimore, Maryland, USA

Third Party, Contract

Trigyn's direct client has a long-term need for Helpdesk Tech. Support Consultant in Baltimore, MD (ONSITE). The particulars of the position are as follows. Skills and capabilities: ? Proficient in providing helpdesk support with expertise in MS Office products, basic software troubleshooting ? Experience with imaging using various tools such as Microsoft Deployment Toolkit; Symantec Ghost, Clonezilla etc. ? Ability to troubleshoot various applications and apply fixes to images prior to deploym

Service Operations consultant with Autotask

StarTechs Inc.

Remote

Part-time

Client is looking for a candidate who is good in IT support management, issue resolution using ServiceNow/Autotask Demonstrated specialized product knowledge in Autotask, effectively addressing client inquires and concerns during scheduled calls Should be able to Provide expert recommendations on best business practices and identified potential service opportunities, such as implementation time or Autotask Bootcamps Should be able to assist MSPs and Internal Help Desk clients to configure thei

CCaaS Shift Lead - Afternoon Shift

NetVision Resources Inc.

Woodlawn, Maryland, USA

Full-time, Third Party, Contract

Position Description: Manage the ticket queues for the Tier 1 and Tier 2 CCaaS (AWS Connect) application support team. Provide guidance and assistance to Tier 1 and Tier 2 resources as needed. Provide a daily summary (reports through the ServiceNow ITSM) to the customer and technical leads with information on any highlights or issues that may need potentially have bigger impacts. Provide recommendations on tasks that may be handled by the Tier 1 and Tier 2 resources. Provide CCaaS 800 Number su

Technical Specialist 4 / TS4

Idealforce LLC

Remote

Contract

Idealforce has CONTRACT position available immediately for a Help Desk Analyst 3 to join our customer in Columbus, OH. This is an Onsite position. Please find below additional details about this job. Only Local Candidates are considered for this role. Complete Description: Summary Client is seeking a Help Desk Contractor to join our team.Assign rights to applications.Assign rights to network services, including folders, printers, database account rights, non-Windows-based services, and user-bas

Tier 3 Support Analyst/Platform Administrator

Global CI

Woodlawn, Maryland, USA

Full-time

Experience in providing IT Help Desk Tier 3 support and assistance in resolving their technical issues escalated by the Tier 1/2 resources. Train and provide guidance to Tier 1/2 resources on resolving issues and processing requests. Position Description: Provide Tier 3 and Platform Administrator support of the CCaaS (AWS Connect) application. Assist in reviewing, planning and coordinating platform updates, upgrades or maintenance work as defined by the CCaaS Engineers. Assist CCaaS Shift Manag

Citrix Architect

Corporate Solutions General, Inc.

Remote or Columbia, South Carolina, USA

Full-time, Part-time, Contract, Third Party

Hi Good Morning, Hope you are doing well We have a position for the below requirement. Role: Information Systems Architect - Advanced (Citrix Architect) Duration: 12 Months Location: Remote Responsibilities : * Providing level-2 and level-3 technical support for Citrix / XenApps server environment * Monitoring of VDI platform with various client tools Netscaler, ControlUP) * Support will include: * VDI End-User Sessions * VDI Stack * Level-2 management and technical support * Ensuring

SAP Database Administrator

Emergere Technologies

Remote

Contract

SAP Database Administrator T4 07/28/2025 to 01/02/2026 possible ext. Herndon, VA - Remote C2C Visa Status: Note: *Possible Convert To Hire* *Travel may be required to VA once a quarter* Description: Summary: The main function of a Database Administrator is to provide database support on a variety of hardware and software platforms and peripherals. Job Responsibilities: Provide database and system on-site support. Monitor, collect statistical information, and provide reporting on capacity and s

Technical Support

Lean IT Inc.

Remote

Full-time

Welcome to Lean IT Inc., where we stand proudly at the forefront of the technological revolution. Our commitment to excellence is evident in our distinguished track record of successfully implementing cutting-edge cloud solutions for a diverse clientele. As an official Salesforce Ridge Partner, we hold a prestigious distinction that mirrors our dedication to setting industry standards in cloud solutions. Our core focus lies in providing expert consultations to guide businesses on optimal utiliza

SAP Business Analyst (SD/OTC/Jira)

Next Level Business Services, Inc.

Remote

Contract

SAP Business Analyst (JIRA)100% Remote6-month contract to hire Top Skills1. Need both Jira & SAP experience: 8+ years' experience working with Jira and SAP as a business analyst/systems analyst experience.2. 3+ years' formal project methodology experience, e.g. Agile, Waterfall, etc. with demonstrated experience effectively leading cross-functional project teams and technology related projects to successful completion.3. Experience in SAP S4 Hana environment including SAP SD, OTC, EDI modules

Information Systems Architect (W2 Only)

Elegant Enterprise Wide Solutions

South Carolina, USA

Full-time, Contract

About this Position: Job Title: Information Systems Architect (W2 Only) Responsibilities: Providing level-2 and level-3 technical support for Citrix / XenApps server environment. Monitoring of VDI platform with various client tools Netscaler, ControlUP). Support will include: VDI End-User Sessions. VDI Stack. Level-2 management and technical support. Ensuring virtual sessions are working as intended. Handling IT- VDI related requests or inquiries received by client helpdesk. Ensuring all Citri

SAS Programmer / SAS Developer

Spar Information Systems

US

Contract

Role: SAS Developer Location: Sacramento, CA / Remote Duration: 24+ Months (Multiyear project) Job Description: Key Skills: SAS, COBOL and any Business Intelligence tool Five (5) years' experience front-end data warehouse or similar processing which includes extracting data for large files from various sources. cleansing data. and preparing the data for loading into a data warehouse. Five (5) years' experience as an analyst-programmer performing various system development life cycle functions

SAP Support Analyst

U.S. Tech Solutions Inc.

Remote

Contract

Duration: 05 Months Contract Job Description: Support & manage day to day quality management SAP support which includes system maintenance, system troubleshooting, and support tickets for various sites to enable the business.Quickly and effectively investigate, troubleshoot, and resolve quality management (QM) SAP issues through collaborations with 3rd party IT vendors and/or subject matter experts to enable the business. Meet SLA timelines for QM SAP tickets quickly and effectively.Triage QM S

Stibo Functional Analyst

Summit Racing Equipment

Remote

Full-time

This position is able to be a remote work from home position. Must live in Florida, Georgia, Nevada, Ohio, Tennessee or Texas to be considered. SUMMARY In-house functional expert with Master Data Management (MDM) packaged software. Lead and coordinate software implementation projects while following best-practice processes. Provide planning, installation, administration, monitoring, maintenance, support and troubleshooting of Stibo STEP MDM. Manage and troubleshoot data loads, integrations, work

Citrix Architect - Remote

Visionsoft International

Remote

Contract

Citrix Architect Will close to submissions on 8/5 at 3:00PM EST. Interview Process: 2 rounds - virtual Duration of the Contract: 12 months Possibility for Extension: Yes Work Location: Role is 100% remote DAILY DUTIES / RESPONSIBILITIES: Mid-Senior level Citrix VDI Architect will be responsible for providing level-2 and level-3 technical support for Citrix/XenApps server environment. This position will analyze and evaluate major system project requirements of considerable complexity requiring a

Citrix VDI Architect

RedSalsa Technologies, Inc.

Remote

Contract

Title : Citrix VDI Architect Location : Clemson, SC Duration : 12 + Months Mid-Senior level Citrix VDI Architect will be responsible for providing level-2 and level-3 technical support for Citrix/Xen Apps server environment. This position will analyze and evaluate major system project requirements of considerable complexity requiring a thorough understanding of all parameters affecting and interfacing with the system. Review user requirements and provide direction in the identification of proble

Citrix VDI - Information Systems Architect

Mansai Corporation

Remote

Full-time

Challenging, fast-paced, team environment working on Secure Virtual Desktop Infrastructure solution for client, The types of projects the subject expert will focus on include expertise for design and development of a CUI VDI environment, Windows systems and images, technical and engineering support, and one-on-one training to identified System Administrators. A mid-senior level Citrix VDI Architect will be responsible for providing level 2 and level 3 technical support for the Citrix/XenApp ser

Citrix Architect

InterBase Corporation

Remote

Full-time

Client: Clemson University Duration: 12 months Work Location: Role is 100% remote Start: 08/25/2025 Additional details: Candidates should have the ability to analyze, use structured problem solving and available tools to troubleshoot systems in a critical environment, identify root cause, create action plans, and resolve issues Scope of the project: The types of project the subject expert will focus on expertise for design and development of a CUI VDI environment, Window systems and images, tec

Azure Cloud Infrastructure Lead/Manager

Randstad Digital

Columbia, Maryland, USA

Full-time

job summary: We are seeking a highly motivated and experienced Azure Cloud Infrastructure Lead/Manager to lead the comprehensive technology infrastructure and cloud services for our client. This is a hands-on management role where you will directly oversee critical technology ecosystems and drive strategic initiatives. This position requires a hybrid onsite schedule (2 days onsite/week) in the Columbia, MD area. This is a full time, permanent position offering standard benefits. location: Col

Citrix VDI Architect

BOTG LLC

Remote

Contract

Title: Citrix VDI Architect Location: 100% Remote Duration: 12+ months contract Direct Client Scope of the Project: The types of projects the subject expert will focus on expertise for design and development of a CUI VDI environment, Window systems and images, technical and engineer support, and one-on-one training to identified System Administrators. Daily Duties and Responsibilities: Mid-Senior level Citrix VDI Architect will be responsible for providing level-2 and level-3 technical support f