helpdesk analyst Jobs

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Junior Help Desk Support Services Specialist

Decisionpoint Corporation

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Arlington, Virginia, USA

Full-time

Overview DecisionPoint is currently looking for a Junior Help Desk Support Services Specialist in support of The Department of State Office of Inspector General (OIG). This position is on-site in Arlington, VA. Duties & Responsibilities Provide support in OIG enterprise Desktop and thin client production environment, and the completion of system enhancements, upgrades, patches, vulnerability mitigation and migrations. This support should include the use of standard processes, best practices and
Posted 14 days ago | Updated 11 hours ago

Help Desk

QCI/Quandrant, Inc.

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Washington, District of Columbia, USA

Full-time

IT Support Specialist Washington, DC / Chantilly, VA / Quantico, VA MUST: Active Top Secret clearance required Experienced in IT Support / Help Desk Tier I&II 2+ year of professional IT Support, Laptop, Mobile Device, Desktop Support, Deskside Support required 2+ years Remedy Ticketing 2+ years Active Directory 2+ years of Desktop, Desk Side Support, Troubleshooting Security+ CE (nice to have, not required) Ability to lift up to 50lbs, must be physically able to walk, squat, bend, twist, lift
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Posted 60+ days ago | Updated 1 day ago

Help Desk Technician Level 1

General Dynamics

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Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: 1st Line Support, Remote Access, Technical Support, Troubleshooting Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Level I Transform technology into opportunity as a Hel
Posted 60+ days ago | Updated 2 hours ago

IT Help Desk Support Specialist I

NaphCare

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Birmingham, Alabama, USA

Full-time

Overview NaphCare has an excellent opportunity for an IT Help Desk Support Specialist to join our Corporate Headquarters in Birmingham, AL. The IT Helpdesk Support Specialist is the first line of support to resolve issues related to NaphCare's IT and Electronic Health Record Systems. This position's primary responsibility is to efficiently address issues reported by end-users, triage and escalate issues to upper-tier support, and provide consistent, professional internal and external communica
Posted 3 days ago | Updated 2 days ago

Help Desk Support Specialist/IT Certified Professional (Peal Harbor, HI)

Apex Systems

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Hawaii, USA

Full-time

Job#: 2064206 Job Description: Help Desk Support Specialist (intermediate level) Location: Pearl Harbor, HI All interested and qualified candidates can please contact Schuyler Moose at Responsibilities: Under general supervision, provides second-tier support to end-users for PC, server, mainframe applications and hardware. Handles problem that the first-tier of help desk support is unable to resolve. May interact with network services, software systems engineering, and/or applications develop
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Posted 34 days ago | Updated 2 hours ago

Help Desk Technician

Education Service Center Region 11

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Rio Vista, Texas, USA

Full-time

Non-Certified - Position - Tech Job Number Start Date Open Date Closing Date Job Title: Help Desk Technician Exemption StatTest: Nonexempt Reports to: Chief Technology Officer Date Revised: 12/3/24 Dept./School: Technology Primary Purpose: Provide a single point of contact for all district staff to resolve problems relating to computer- and communications-related services. Responsible for phone support, technology issue evaluation, and distribution of technology-related work orders. Qualific
Posted 60+ days ago | Updated 2 hours ago

Help Desk Technician Level II

General Dynamics

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Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, Remote Support, Technical Support, Troubleshooting Certifications: None Experience: 7 + years of related experience ship Required: Yes Job Description: Help Desk Technician II Transform technology into opportunity as a Help D
Posted 60+ days ago | Updated 2 hours ago

Help Desk Specialist (JNY)

Peraton

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Hawaii, USA

Full-time

Responsibilities Peraton requires Journeyman Help Desk Specialist to support the Special Operation Command Information Technology Enterprise Contract (SITEC) - 3. This Location is at Camp H.M Smith, HI. The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations a
Posted 60+ days ago | Updated 24 days ago

Help Desk Support Specialist-Tier 1

LinTech Global Inc.

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Boston, Massachusetts, USA

Full-time

Help Desk Support Specialist-Tier 1 LOCATION : Boston, Massachusetts LinTech Global Inc. is recruiting an entry-level Help Desk Support Specialist to support our contract at the EPA in Boston, MA. This role is a full-time on-site position and requires physical presence in the downtown Boston office Monday through Friday. RESPONSIBILITIES: Responsible for providing 1st tier support over the phone, by remote connection, or with walk-in clients, supporting our user community on government issued c
Posted 21 days ago | Updated 11 hours ago

Help Desk Team Lead - TS/SCI with Polygraph

General Dynamics Information Technology

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McLean, Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Systems Administration Job Qualifications: Skills: Microsoft Technologies, SLAs, VTC Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Team Lead with GDIT. A career in enterprise
Posted 1 day ago | Updated 13 hours ago

Help Desk Team Lead - TS/SCI with Polygraph

General Dynamics Information Technology

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McLean, Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Systems Administration Job Qualifications: Skills: Microsoft Technologies, SLAs, VTC Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Team Lead with GDIT. A career in enterprise
Posted 1 day ago | Updated 14 hours ago

Help Desk Technician - TS/SCI

General Dynamics Information Technology

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Chantilly, Virginia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Active Directory (AD), Help Desk Support, Technical Support Certifications: Security CE + - Comptia CERT Experience: 1 + years of related experience ship Required: Yes Job Description: We are GDIT. The people supporting and securing some of
Posted 60+ days ago | Updated 13 hours ago

Help Desk Technician

Apex Systems

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Las Vegas, Nevada, USA

Full-time

Job#: 2064972 Job Description: Job Title: IT Support Specialist Pay rate: $25/hr Location: Las Vegas, NV 89118 General Purpose of the Position: The purpose of this position is to provide technical support for internal end users. This role involves maintaining the computer desktop environment by analyzing requirements, resolving issues, installing hardware and software solutions, and supporting the internal IT Helpdesk. Responsibilities include the administration and support of company PCs, p
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Posted 33 days ago | Updated 2 hours ago

Help Desk Technician - TS/SCI

General Dynamics

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Chantilly, Virginia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Active Directory (AD), Help Desk Support, Technical Support Certifications: Security CE + - Comptia CERT Experience: 1 + years of related experience ship Required: Yes Job Description: We are GDIT. The people supporting and securing some of th
Posted 60+ days ago | Updated 2 hours ago

Manager 2, HelpDesk Manager/Desktop Support

Intuit

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Atlanta, Georgia, USA

Full-time

Come join Intuit's IT Workforce Care Technology Team as a TecIntuit Regional Onsite Care Manager. Our Team provides Intuit's workers across multiple global locations with daily services and support associated with keeping everyone in the company productive and secure each day. The solutions we deploy and support include personal productivity technology (laptops, mobile devices), printers, video conferencing, IT infrastructure, security, access, collaboration tools and software. We operate at sc
Posted 36 days ago | Updated 2 hours ago

Help Desk Support Service Specialist - Intermediate - TS/SCI required

General Dynamics

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Aberdeen, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: SCA Job Qualifications: Skills: Desktop Computers, Help Desk Support, Troubleshooting Certifications: None Experience: 7 + years of related experience ship Required: Yes Job Description: Help Desk Support Service Specialist - Intermediate - TS/SCI required Transform technology into opportunity
Posted 24 days ago | Updated 2 hours ago

Help Desk Technician L2

Robert Half

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Madison, Wisconsin, USA

Full-time

Description Overview: Robert Half is seeking a skilled and customer-focused Level 2 Help Desk Technician to join the team at a fast-paced Managed Services Provider (MSP). As a Level 2 technician, you will provide advanced technical support to clients, addressing escalated IT issues that cannot be resolved at Tier 1. This role requires exceptional troubleshooting skills, a customer-centric approach, and the ability to collaborate with cross-functional teams to ensure timely resolution and excell
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Posted 1 day ago | Updated 11 hours ago

Help Desk Technician - TS/SCI Required

Akima, LLC

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Honolulu, Hawaii, USA

Full-time

ASE is looking for a Help Desk Technician to work in Honolulu, HI. The Help Desk Technician operates as part of a key Command and Control, Communications and Cyber (C4) technical focal point. This role involves providing Tier 1 troubleshooting support for HQ executive community members, including Flag/General Officers (FOGO), in offices, quarters, and during travel. The technician also supports distinguished visitors and command-level special events and also manages communications for significan
Posted 52 days ago | Updated 2 hours ago

Help Desk Manager

Robert Half

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Lakewood, New Jersey, USA

Full-time

Description We are seeking a Help Desk Manager to join our team. This role involves managing IT support services, ensuring the smooth operation of our Microsoft 365 system, and troubleshooting hardware and software issues. The Help Desk Manager will also be responsible for managing network configurations, enhancing email security, and supporting hardware installations. Responsibilities: Manage the delivery of Level 2/3 helpdesk support for Windows, macOS, and mobile devices to ensure timely res
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Posted 36 days ago | Updated 11 hours ago

Help Desk Technician

City of New York

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New York, New York, USA

Full-time

Company Description Job Description RICHMOND COUNTY DISTRICT ATTORNEY The men and women of the Richmond County District Attorney's office work each day in partnership with Law Enforcement and the people of Staten Island to pursue justice for victims of crime, to prevent crime in all its forms, and to promote the safety and well-being of all citizens of our Borough. THE ROLE The Help Desk Technician will report directly to the Director of IT in the Administration Unit. The responsibilities of
Posted 5 days ago | Updated 2 hours ago