helpdesk analyst Jobs

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Help Desk Analyst 1

Pristine Resource

•

Conyers, Georgia, USA

Contract, Third Party

LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia* *MUST be Bilingual, Spanish* *MUST have Call Center exp* Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service. Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will be responsible for escalation to the ap
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Posted 20 hours ago

Help Desk Analyst

Irvine Technology Corporation (ITC)

•

Phoenix, Arizona, USA

Contract

Help Desk Support Our client is looking for a dedicated contract IT Help Desk Support Specialist to join their corporate team and provide exceptional technical support to retail locations and internal users. This is a high-impact role where you'll be the frontline of IT assistance resolving issues, maintaining system uptime, and ensuring store operations stay smooth and efficient. It's a great opportunity for someone who thrives on helping others and enjoys digging into technical challenges. Loc
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Posted 15 hours ago | Updated moments ago

Help Desk Analyst

Robert Half

•

Plaquemine, Louisiana, USA

Full-time

Description We are looking for a dedicated Help Desk Analyst to join our team in Plaquemine, Louisiana. This role is perfect for individuals with a strong technical background who enjoy solving problems and providing exceptional support. The position involves managing and resolving technical issues while ensuring users receive timely assistance. Responsibilities: Respond promptly to user inquiries and troubleshoot technical issues related to Microsoft Windows and Active Directory. Manage servic
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Posted 9 hours ago

Help Desk Analyst

Robert Half

•

San Antonio, Texas, USA

Full-time

Description We are looking for a skilled Help Desk Analyst to join our team in San Antonio, Texas. This Contract-to-Permanent position is ideal for a tech-savvy individual with strong communication skills and a customer-focused attitude. The role involves providing technical support to end-users, troubleshooting hardware and software issues, and ensuring seamless operations across various platforms. Responsibilities: Respond promptly to user inquiries and issues through the ticketing system, en
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Posted 9 hours ago

Help Desk Analyst

MRoads

•

Conyers, Georgia, USA

Contract

Role : Help Desk Analyst Location : Conyers, GA Duration : Long Term Contract Job Responsibilities Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to resolve problems. Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved. Confer with users or conduct computer diagnostics to investigate and resolve problems or to provide technical assis
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Posted 14 days ago

Help Desk Analyst

Masterapp Labs

•

Conyers, Georgia, USA

Contract

Job Title: Bilingual (Spanish) Helpdesk Support Analyst Location: Onsite Conyers, GA (Onsite) Interview Type: Onsite Important Requirements: Local Candidates Only Must be Bilingual Spanish Must have Call Center experience Do NOT submit candidates previously submitted to requisition #763341 Job Description: Provide first-level technical assistance on hardware, software, and connectivity issues. Troubleshoot and escalate tickets that exceed Tier 1 capabilities. Open tickets with internal and e
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Posted 1 day ago | Updated 16 hours ago

Help Desk Analyst I

Robert Half

•

Midland, Michigan, USA

Contract

Description We are looking for a dedicated Help Desk Analyst I to provide exceptional technical support across multiple locations in Midland, Michigan. This is a long-term contract position that primarily involves remote work, with occasional on-site visits as needed. The ideal candidate will demonstrate flexibility, strong communication skills, and a proactive approach to addressing technical challenges. Responsibilities: Provide Level 1 help desk support to approximately 75 end users across s
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Posted 6 days ago | Updated 9 hours ago

IT Help Desk Analyst

TEKsystems c/o Allegis Group

•

Denver, Colorado, USA

Full-time

Looking for IT Help Desk Support Analyst with AT LEAST 3 years of recent help desk troubleshooting experience in a call center environment, ideally enterprise company. This will be a Hybrid work environment in the South Denver area. Job Description The Help Desk Analyst will support several thousand internal users, hundreds of applications from Microsoft/O365 to proprietary software issues. Users can expect to take anywhere from 10-30 calls a day, the overall desk takes 800-1100 calls per day. S
Posted 4 days ago | Updated 9 hours ago

Help Desk Analyst 1

TriCom Technical Services

•

Topeka, Kansas, USA

Contract

Help Desk Analyst 1 Summary The Help Desk Analyst 1 will provide first-line technical support for internal users, resolving hardware, software, and connectivity issues via phone, remote tools, and in-person. Candidates must be detail-oriented, self-motivated, and capable of handling multiple priorities independently. Responsibilities Provide Tier-1 support for desktops, laptops, mobile devices, MS Office 365, Outlook, VPN, Citrix, and in-house applications.Troubleshoot hardware, software, and
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Posted 4 days ago

Help Desk Analyst 1 (765352)

Key Business Solutions, Inc.

•

Conyers, Georgia, USA

Contract

Help Desk Analyst 1 (765352) Conyers, GA 30013 11 Months Short Description: Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Complete Description: LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia* *MUST be Bilingual, Spanish* **Do NOT submit candidate previously submitted to #762935** *MUST have Call Center exp* Provides technical assistance to both internal and
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Posted 14 days ago | Updated 13 days ago

Help Desk Analyst

TEKsystems c/o Allegis Group

•

Denver, Colorado, USA

Full-time

Description The RJ TSC (Technical support center) is looking to bring on resources to start August 15th. Their help desk is currently 84 agents (FTE and contractors), they support several thousand internal users, hundreds of applications from microsoft to proprietary. Users can expect to take anywhere from 10-30 calls a day, the desk takes 800-1100 calls per day. They use servicenow as their ticketing system. The TSC is RJ's level 1 help desk, but a very complex level 1. Service 600-800 proprie
Posted 4 days ago | Updated 9 hours ago

Help Desk Analyst

Devfi

•

Atlanta, Georgia, USA

Contract

Role: Help Desk Analyst Duration: 12 Months Location: Atlanta, GA Local Candidates !! *MUST be Bilingual, Spanish* *MUST have Call Center exp* Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service.Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will be responsible for escalation to the appr
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Posted 5 days ago | Updated 20 hours ago

Help Desk Analyst @ Conyers, GA 30013

MRoads

•

Conyers, Georgia, USA

Full-time

Hi, Title: Help Desk Analyst 1 Duration: 12+Months Location: Conyers, GA 30013 LOCAL CANDIDATES ONLY and MUST have Call Center exp Job Responsibilities Oversee the daily performance of computer systems and applications.Answer user inquiries regarding computer software or hardware operation to resolve problems.Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved.Confer with users or conduct computer diagnostics to investigate a
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Posted 14 days ago | Updated 6 days ago

Lead Help Desk Analyst

Robert Half

•

Itasca, Illinois, USA

Full-time

Description We are seeking a dedicated and experienced Lead Help Desk Analyst to oversee and manage the delivery of technical support to end users. In this role, you will leverage your expertise in Microsoft technologies, Windows environments, and end-user support to ensure service excellence, adherence to SLAs, and proactive issue resolution. If you're passionate about user support, technical problem-solving, and team leadership, this could be the ideal opportunity for you! Key Responsibilities
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Posted 6 days ago | Updated 9 hours ago

Bilingual Help Desk Analyst w/Call Center Exp

Resourcesoft, Inc.

•

Conyers, Georgia, USA

Third Party, Contract

Requirements: 2 or more years of experience with Microsoft Windows 7/10, MS Office Suite, and Outlook. Proficiency in high-volume call center operations and ticketing systems. Experience in diagnosing and resolving hardware issues. Experience with troubleshooting software and application issues. Experience in resolving network connectivity problems. Experience with Apple iOS mobile devices. Bilingual Spanish fluency and excellent customer service communication skills. Responsibilities: Provide c
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Posted 19 hours ago | Updated 19 hours ago

Help Desk Analyst II

Robert Half

•

Grand Rapids, Michigan, USA

Full-time

Description We are looking for a skilled Help Desk Analyst II to join our team in Grand Rapids, Michigan. In this Contract-to-permanent position, you will play a crucial role in providing exceptional technical support, particularly for Apple products, to our executive team and office locations. This role requires a proactive approach to problem-solving and a commitment to delivering secure and efficient IT solutions. Responsibilities: Deliver high-quality technical support for Apple products, e
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Posted 5 days ago | Updated 9 hours ago

GA DDS Help Desk Analyst 1

USG, Inc.

•

Conyers, Georgia, USA

Contract, Third Party

Job Title: GA DDS Help Desk Analyst 1 (765352) Location: 2206 East View Parkway, Conyers, GA 30013 Pay Rate: $20/hour (W2) Interview Type: Web-Cam or Onsite Interview Work Type: Onsite Local Candidates Only Important Notes MUST be Bilingual Spanish MUST have Call Center Experience Do NOT submit candidates previously submitted to Requisition #762935 This role is located at DDS Headquarters in Conyers, GA Job Summary The Georgia Department of Driver Services (DDS) is seeking a Bilingual Help
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Posted 1 day ago | Updated 4 hours ago

Help Desk Analyst III

Robert Half

•

Miami, Florida, USA

Full-time

Description We are looking for a skilled Help Desk Analyst to join our team in Miami, Florida. In this role, you will provide advanced technical support, ensuring seamless operation of workstations, devices, and systems. Your expertise will be essential in troubleshooting issues, managing configurations, and deploying solutions to enhance user productivity. Responsibilities: Provide Level 1 support by diagnosing and resolving technical issues related to workstations, software, and hardware. Ma
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Posted 13 days ago | Updated 9 hours ago

Help Desk Analyst

Robert Half

•

Plant City, Florida, USA

Full-time

Description Looking for a Help Desk Technician I to join our team for a hybrid role. In this entry-level position, you will be the first point of contact for our clients experiencing IT issues. You will provide technical support for hardware and software, troubleshoot and resolve various technical problems, and deliver top-notch customer service. If you're passionate about technology and eager to help others, this role is a great opportunity to kickstart your career in IT. Duties and Responsibi
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Posted 7 days ago | Updated 9 hours ago

Help Desk Analyst I

Mitchell Martin, Inc.

•

Topeka, Kansas, USA

Full-time, Contract

Title: Help Desk Analyst ILocation: Topeka,Ks Employment Type: ContractCompensation Pay Range:$19.98-$23.98/HrsDescription Act as first contact for any computer, application, or system-related problems. Provide telephone-based and remote control/diagnostic support services. Support internal users on standard PCs, laptops, and various mobile devices. Assist with network connectivity support. Work in a process-oriented environment with Service Level Objectives. Focus on exceeding customer expectat
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Posted 19 hours ago | Updated 7 hours ago