helpdesk analyst jobs

Dayton, Ohio

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Today

Position Title: Support Analyst Required Skills: Experience working in a call center OR on a helpdesk OR have technical certifications/technical degree Excellent customer-service skills and follow up ability Ability to think quickly and escalate issues when needed Hardware troubleshooting skills Detail oriented and go-getter mentality Ability to translate technical information into non-technical terms for non-technical users Desired Skills: A+ certification or other relevant IT certifica

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Contract

$20 - $25 per hour

Help Desk Analyst

Philadelphia, Pennsylvania

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Today

Job title: Help Desk Analyst Location: Philadelphia PA, 19122 Only W2 Job Description: Minimum skills and experience: Minimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using GroupLink's eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal skillGreat organizational skillsEx

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Contract

Depends on Experience

Help Desk Analyst 2-HDA2

Columbus, Ohio

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Today

Idealforce has CONTRACT position available immediately for aHelp Desk Analyst 2-HDA2 to join our customer inColumbus, OH. This a Onsite Position Please find below additional details about this job. Only Local Candidates are considered for this role. Job Description: Provides tier 2 technical support and system access to approximately 15,000 customers using ServiceNow ticketing system. Troubleshoots hardware and/or software issues independentlyin workstation support, desktop support, business c

Contract

Depends on Experience

Helpdesk Analyst - Active Directory

Great Neck, New York

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Today

Level 1 IT Engineer/Help Desk Support On-site in Great Neck - local travel required on occasion Exp. with Active Directory, Windows, Remote Software, VOIP Excellent Communication Skills Bachelor's degree preferred

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Full-time

Depends on Experience

Help Desk Analyst

Philadelphia, Pennsylvania

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Today

Trigyn has a long-term contract opportunity for Help Desk Analyst with our direct client - a major utility services firm based in Philadelphia, Pennsylvania (Onsite). Details on the role are listed below: Minimum skills and experience: ? Minimum 2 years of experience working in a single point of contact help desk ? Experience using Jira Service Management Helpdesk application ? Experience using GroupLink?s eHelpdesk platform ? Experience using Genesys Cloud contact center and customer experienc

Contract, Third Party

DOE

Help Desk Analyst (Only w2 position- Local to PA Only)

Philadelphia, Pennsylvania

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Today

Title: Help Desk Analyst (Only w2 position- Local to PA Only) Duration: 12+ Months Location: Philadelphia, PA Minimum skills and experience: Minimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using GroupLink s eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal skillGreat o

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Contract

$20 - $25

Help Desk Analyst I

Salt Lake City, Utah

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Today

Description We are looking for a Help Desk Analyst I to join our team in Salt Lake City, Utah. In this role, you will provide essential Tier 1 support, ensuring the smooth operation of both on-site and remote office systems. This is a Contract to permanent position, offering an excellent opportunity for growth and long-term collaboration. Responsibilities: Provide Tier 1 technical support to address hardware and software issues for on-site and remote staff. Troubleshoot and resolve basic techni

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Full-time

USD 20.90 - 24.20 per hour

DRC-Help Desk Analyst 2-HDA2

Franklin, Ohio

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Today

Location: Franklin, OH Salary: $20.00 USD Hourly - $21.00 USD Hourly Description: Our client is currently seeking a DRC-Help Desk Analyst 2-HDA2 Role: Help Desk Analyst 2 Duration: Contract 6+ month Location: Franklin, OH 45005 or Madison County Short Description: Interviews will be onsite. Candidates will work onsite in Franklin or Madison County. Complete Description: Provides tier 2 technical support and system access to approximately 15,000 customers using ServiceNow ticketing system

Contract

USD 20.00 - 21.00 per hour

Help Desk Analyst

Kansas City, Missouri

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Today

We are looking for experienced Help Desk Analysts local to the Kansas City, MO area with hands-on experience in either Cerner (Oracle Health), Epic, or Workday. This is a full-time, permanent role, and candidates must be local and able to work onsite in our Overland Park office three days per week. Required Experience: 3+ years of Help Desk/Service Desk experienceCerner, Epic, and/ or Workday is a plus!Strong troubleshooting and problem-resolution skillsFamiliarity with enterprise ticketing sy

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Full-time

Help Desk Analyst

Columbus, Ohio

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7d ago

GoAhead Solutions has a great opportunity for a Help Desk Analyst in Columbus, OH. This would be a Seven month contract to start out. This would be an onsite position. Interview process will be in-person. Job Description: -Provides tier 2 technical support and system access to approximately 15,000 customers using ServiceNow ticketing system. -Troubleshoots hardware and/or software issues independently in workstation support, desktop support, business continuity, information security, network c

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Contract

$20 - $23

Help Desk Analyst - Scottsdale, AZ

Scottsdale, Arizona

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Today

job summary: Looking for candidates with 1-2 years of technical support (preferably phone support) candidates who are interested in providing technical support to employees, contractors and consultants location: Scottsdale, Arizona job type: Contract salary: $17 - 20 per hour work hours: 8am to 5pm education: No Degree Required responsibilities: Job Description Looking for candidates with 1-2 years of technical support (preferably phone support) candidates who are interested in providing t

Contract

USD17 - USD20

Help Desk Analyst I

Brookfield, Wisconsin

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Today

Description We are looking for a dedicated Help Desk Analyst I to join our team in Brookfield, Wisconsin. In this Contract to permanent position, you will play a pivotal role in providing technical support and ensuring smooth operations for users and systems. This opportunity is ideal for individuals who excel in troubleshooting, organizational tasks, and working within a Windows environment. Responsibilities: Deliver responsive and efficient help desk support to employees, addressing device an

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Full-time

USD 20.59 - 23.84 per hour

TS/SCI Help Desk Analyst (Workflow, Python, SQL, JavaScript Or PowerShell)

Washington, District of Columbia

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Today

*This opportunities requires an individual to have a Top Secret/SCI Clearance prior to interviewing* Top Skills' Details Active TS/SCIExperience with ticketing systems (e.g. ServiceNow, Remedy, Jira)Experience utilizing query based, code based or analytical software like SQL, Python, Excel, Java, R or PysparkSkills in collaborating across teams to resolve problems and find solutionsExcellent writing and communication skills to engage with customers on complex and sensitive topics, you will be ha

Full-time

USD 34.00 - 50.00 per hour

Help Desk Analyst

Philadelphia, Pennsylvania

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5d ago

Job Title: Help Desk AnalystLocation: 800 W. Montgomery Ave | Philadelphia, PA 19122Client: Philadelphia Gas WorksNote: This is an on-site position Job Description Required Skills and Experience. Minimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using GroupLink s eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone

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Third Party, Contract

$40 - $45

Help Desk Analyst II

Portland, Maine

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Today

Description We are looking for a dedicated Help Desk Analyst II to join our team on a contract basis in Portland, Maine. In this role, you will provide essential technical support and troubleshooting services to ensure seamless operations for internal users. This position offers an excellent opportunity for those with a foundational knowledge of IT systems to further develop their skills in a dynamic and collaborative environment. Responsibilities: Provide first-line technical support for hardw

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Contract

Help Desk Analyst II

Madison, Wisconsin

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Today

Description We are looking for a dedicated Help Desk Analyst II to join our team in Madison, Wisconsin. In this role, you will provide essential technical support to ensure smooth operations for end users. This is a long-term contract position, offering an excellent opportunity to showcase your problem-solving skills and expertise in resolving IT issues. Responsibilities: Deliver comprehensive technical assistance to end users, addressing hardware, software, and network-related concerns. Manage

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Contract

USD 18.05 - 20.90 per hour

Help Desk Analyst

Philadelphia, Pennsylvania

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6d ago

Job Title: Help Desk AnalystLocation: 800 W. Montgomery Ave | Philadelphia, PA 19122Client: Philadelphia Gas Works Note: This is an on-site position Job Description Required Skills and Experience.Minimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using GroupLink s eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone

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Third Party, Contract

$20 - $30

Client Helpdesk Analyst

Goshen, New York

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Today

CherryRoad is seeking to hire a Helpdesk Analyst for a fully on-site role at a client location in Goshen, NY. This position requires working on-site every day to provide in-person support. We are looking for an enthusiastic and motivated individual to join the team. Responsibilities include answering helpdesk phone calls, providing hands-on client support at the site, and assisting with project-related tasks. Responsibilities Include: Serve as the primary Helpdesk point of contact for IT-related

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Full-time

$50,000 - $56,000

Help Desk Analyst III

Medford, Oregon

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Today

Description Join Our Team as a Tier 3 Help Desk Engineer - Onsite in Medford, OR We're on the lookout for an experienced Tier 3 Help Desk Engineer to join our welcoming and collaborative team in Medford, OR. If you're passionate about solving complex technical issues and enjoy working in a supportive, team-first environment, we'd love to meet you! What You'll Be Working On: Advanced troubleshooting and resolution of system and network issuesAdministration and support of Microsoft Entra, Micros

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Full-time

USD 70,000.00 - 95,000.00 per year

Senior Help Desk Analyst

Dearborn, Michigan

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Today

Description We are looking for a Senior Help Desk Analyst to join our team in Dearborn, Michigan. This long-term contract position requires an individual who is both technically skilled and highly personable, as it involves regular interaction with end users and serves as the frontline for IT support. The ideal candidate will bring advanced technical expertise, a positive attitude, and the ability to work independently while upholding company policies. Responsibilities: Provide comprehensive ha

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Contract

USD 28.50 - 33.00 per hour

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helpdesk analyst jobs