helpdesk analyst Jobs

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Help Desk Analyst

Robert Half

Baytown, Texas, USA

Full-time

Description We are offering a contract to hire employment opportunity for a Help Desk Analyst in Baytown, Texas. In this role, you will be providing technical support to end-users, troubleshooting hardware and software issues, and maintaining the company's internal IT systems. Responsibilities: Responding to user inquiries and providing technical support via phone, email, or in-person. Troubleshooting hardware, software, and network issues to ensure smooth operations. Monitoring and following up

Help Desk Analyst I

Robert Half

Phoenix, Arizona, USA

Full-time

Description We are seeking a Help Desk Analyst I to join our team in Phoenix, Arizona. The successful candidate will be a vital part of our team, responsible for providing first-level technical support to our clients. This role offers a contract to hire employment opportunity and involves a variety of tasks including troubleshooting network issues, managing active directories, and providing Office 365 core support. Responsibilities: Provide first-level technical support to clients, resolving th

Help Desk Analyst III

Robert Half

Wellesley, Massachusetts, USA

Contract

Description We are offering a long term contract employment opportunity for a Help Desk Analyst based in Wellesley, Massachusetts. The role is situated within the technology industry and requires a meticulous individual to provide escalated support, repair, and maintenance for various technological tools and systems. Responsibilities: Serve as a primary resource for escalated hardware support, tackling issues with computers, mobile devices, and A/V equipment. Provide in-depth support for variou

Help Desk Analyst II

Robert Half

Charlotte, North Carolina, USA

Full-time

Description We are offering a contract to hire employment opportunity for a Help Desk Analyst II in the legal industry, based in CHARLOTTE, North Carolina. The role involves providing technical support and assistance to end users in our Charlotte office, handling hardware and software issues, and maintaining a proactive approach to problem-solving. Responsibilities Provide level 2 hardware and software support to over 100 end users Handle and resolve customer inquiries through deskside support,

Help Desk Analyst II

Robert Half

Houston, Texas, USA

Full-time

Description We are offering a contract to hire employment opportunity for a Help Desk Analyst II in Houston, Texas. This role will require you to provide both onsite and remote advanced technical support to clients, troubleshoot complex IT issues, and ensure the smooth operation of their IT infrastructure. You will be using your expertise in Microsoft and Fortinet technologies to diagnose, resolve, and escalate IT problems, working collaboratively with internal teams and client contacts. Respon

Help Desk Analyst III

Robert Half

Fort Worth, Texas, USA

Full-time

Description We are offering an exciting opportunity in the Investment Management industry, based in Ft. Worth, Texas. We are in search of a Help Desk Analyst , who will bring expertise in handling customer inquiries and maintaining customer records. This role will involve working with a variety of software and systems, including but not limited to Windows 10/11, Apple MAC, iOS, Android, and Microsoft Office 365. Responsibilities: Provide exceptional help desk support to a global user base, with

Helpdesk Analyst

TEKsystems c/o Allegis Group

Cockeysville, Maryland, USA

Full-time

Description: This person will be providing mostly phone support to our client, roughly around 175 clients they could be supporting. They will be using Connectwise ticketing system (internal ticketing system for Alliance) to field the calls which could range from printer issues, network connectivity and Windows 7/8 and Windows 10. This individual also must have some VPN support experience as well as Active Directory support (resetting passwords, unlocking accounts) After this person is trained th

Help Desk / Desktop Support Analyst - Field Service

Genesis10

Cincinnati, Ohio, USA

Full-time

Genesis10 is seeking an Help Desk / Desktop Support Analyst for a 4-month on-site contract position with a leading client located in Cincinnati, OH. This role pays $29/HR W2 based on experience. Job Description: The National Field Services technician is to provide support for all employees and is responsible for resolving support requests as well as meeting customer satisfaction, and continuous service delivery demands. Support in this position includes the deployment of IT assets to employees,

Helpdesk Analyst

Siri Infosolutions Inc

Harrisburg, Pennsylvania, USA

Contract, Third Party

Job Title: Help Desk Analyst Location: Harrisburg, PA (Onsite) Long-term Contract This is a Tier 1 position requiring working on phones all day. This position is 100% on the phones, password resets and application support. No Tier 2 work will be performed. This is an operational-type job and reliability, and communication are key components to making the department successful. The training cycle for these positions run 3-4 weeks, so start dates would most often fall 2 to 3 weeks from the date

Help Desk Analyst II

Robert Half

Hudson, Ohio, USA

Contract

Description We are offering a short term contract employment opportunity for a Help Desk Analyst II based in Hudson, Ohio. The work will be split between the office and home, with a schedule of three days in the office and two days working remotely. This role falls within the IT industry, specifically focusing on store systems hardware diagnostics and analytics. Responsibilities: Diagnosing and analyzing escalated store system hardware failures as part of advanced third level support Monitoring

Help Desk Analyst (Tier 1)

Leidos

Rockville, Maryland, USA

Full-time

Description Looking for an opportunity to make an impact? Leidos currently has an opening for a Help Desk Analyst (Tier 1). This is an exciting opportunity to use your experience to aid an End User Customer Support program under the Nuclear Regulatory Commission (NRC). In this mission we provide Tier 1 Help Desk Support to the NRC's user community. All assistance is provided via phone, and the help desk specialist will troubleshoot access issues such as password resets and VPN (Virtual Private

Technical/Help Desk Support Analyst

SSI People

Malvern, Pennsylvania, USA

Contract

Position: Service Desk Analyst Location: 100 Cedar Hollow Road Malvern Pennsylvania 19355 Duration: 12+ months with Possible Extension Job Summary: As an IT Service Desk Analyst, you'll be the first line of support for our internal users, providing top-notch customer service. You'll handle incoming issues, perform basic troubleshooting, and escalate complex problems to the appropriate teams. This role involves a rotating weekend schedule and reports to the IT Service Desk Manager. Key Respons

Helpdesk Analyst - Computer Systems Analyst (Journeyman)

Honu Services

Frederick, Maryland, USA

Full-time

Position Title: Helpdesk Analyst - Computer Systems Analyst (Journeyman) Work Location: Fort Detrick, MD Job Summary KaiHonua, LLC is looking for an enthusiastic, well-qualified individual to fill the Helpdesk Analyst position and to join our team of qualified, diverse individuals. The main responsibilities will be to assess and troubleshoot computer support problems and apply understanding of computer software and hardware products and services to resolve problems of users. The service desk rep

Helpdesk Analyst- Tier 1

Digitek Software, Inc.

Harrisburg, Pennsylvania, USA

Third Party, Contract

One of our Client is looking for the position of Help Desk -Tier 1based on following skills: Location: Harrisburg, PA Help Desk Analyst - 1+ year of field experience. 2-year associates degree or equivalent technical study. There are two available Tier 1 positions. Prefer candidates local to the Harrisburg, PA Area. The training cycle for these positions run 3-4 weeks, so start dates would most often fall 2 to 3 weeks from the date of acceptance. Two successful candidates could be in each trainin

Help Desk Analyst (Junior-Level)

Deloitte

Colorado Springs, Colorado, USA

Full-time

Are you looking to elevate your cyber career? Your technical skills? Your opportunity for growth? Deloitte's Government and Public Services Cyber Practice (GPS Cyber Practice) is the place for you! Our GPS Cyber Practice helps organizations create a cyber minded culture and become stronger, faster, and more innovative. You will become part of a team that advises, implements, and manages solutions across five verticals: Strategy, Defense and Response; Identity; Infrastructure; Data; and Applicati

Help Desk Analyst (Mid-Level)

Deloitte

Colorado Springs, Colorado, USA

Full-time

Are you looking to elevate your cyber career? Your technical skills? Your opportunity for growth? Deloitte's Government and Public Services Cyber Practice (GPS Cyber Practice) is the place for you! Our GPS Cyber Practice helps organizations create a cyber minded culture and become stronger, faster, and more innovative. You will become part of a team that advises, implements, and manages solutions across five verticals: Strategy, Defense and Response; Identity; Infrastructure; Data; and Applicati

Help Desk Analyst/Systems Admin Lead

Deloitte

Colorado Springs, Colorado, USA

Full-time

Are you looking to elevate your cyber career? Your technical skills? Your opportunity for growth? Deloitte's Government and Public Services Cyber Practice (GPS Cyber Practice) is the place for you! Our GPS Cyber Practice helps organizations create a cyber minded culture and become stronger, faster, and more innovative. You will become part of a team that advises, implements, and manages solutions across five verticals: Strategy, Defense and Response; Identity; Infrastructure; Data; and Applicati

Help Desk Analyst, 3-6 Month Temp Position - R

Next Step Systems

Phoenix, Arizona, USA

Contract

Help Desk Analyst, 3-6 Month Temp Position, Phoenix, AZ We are currently looking for 2 Help Desk Analyst candidates for a 3-6 month temp position. Candidates must have an A+ Certification or 8+ years of Help Desk experience. These are 100% onsite in Phoenix, AZ. Help Desk Analyst Responsibilities: - Provide top-notch customer service and install software to ensure that internal customers can be offered user-friendly support. - Provide exceptional 1st line customer support for incidents and req

Tier 2-3 Help Desk Analyst - M

Next Step Systems

Centreville, Virginia, USA

Full-time

Tier 2-3 Help Desk Analyst, Centreville, VA We are looking for a Tier 2-3 Help Desk Analyst for the Helpdesk. We are looking for candidates with 4-5 years of experience that are comfortable with going on-site to clients. The Help desk does not typically go on-site; however, we are looking for individuals that are interested in growth. We are hoping this candidate will have enough experience to easily transition into a Client Consultant role within 6 to 9 months of working on the Helpdesk. Thi

Help Desk Analyst

Refulgent Technologies Inc.

Harrisburg, Pennsylvania, USA

Contract

Help Desk Analyst ONSITE - PA, USA Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone. Investigates and resolves computer software and hardware problems of users. Answers questions, applying knowledge of computer software, hardware, systems, and procedures. Talks with technical and non-technical co-workers to research problem and find solution. Asks user with problem to use telephone and participate in diagnostic procedures, using diagno