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Help Desk Support

TEKsystems c/o Allegis Group

•

Kansas City, Missouri, USA

Full-time

Description Daily Job Requirements Serve as first contact with customers who need technical assistance via Phone or E-Mail Provide Customer Assistance Response to Customer Issues via Phone, E-Mail, in person, and computer chat Follow-up with customers to ensure issues are resolved Provide needed information on IT Products or Services Document customer interactions Keep record of Problems and their resolution through client Source of Record (SysAid) Manage Help Desk tickets in a timely manner, if
Posted 4 days ago | Updated 10 hours ago

IT & Helpdesk Support Coordinator (EM6990)

Samsung Electronics America

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Hazleton, Pennsylvania, USA

Full-time

Position Summary: Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called "Cello" in 2010, started its logistics business in 2012 and expanded its logistics business with Business Process Outsourcing. As Korea's no.1 IT service provider, Samsung SDS has completed a number of SCM/logistics consulting and system development projects for the last 30 years. Based on the
Posted 9 days ago | Updated moments ago

Tier-1 Network Monitor/Help Desk Support

General Dynamics

•

Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Network Engineering Job Qualifications: Skills: Help Desk Support, Monitoring Tools, Network Operations Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Network Engineer Associate Join our technology leading team of men and women that solve some of the w
Posted 4 days ago | Updated moments ago

Member Workflow/Helpdesk Agent OK HYBRID

Gainwell Technologies LLC

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Oklahoma City, Oklahoma, USA

Full-time

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary The qualified candidate will be responsible for assisting members applying for Medicaid services through the member portal. Th
Posted 10 days ago | Updated 9 hours ago

Help Desk Technician V - MIDS

General Dynamics

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Annapolis, Maryland, USA

Full-time

This is an unpaid fellowship through the Department of Defense (DoD) SkillBridge Program. The fellow selected for this role will not receive compensation or benefits from GDIT and will not be an employee, agent or contractor of GDIT but rather will remain an employee of the DoD and will receive compensation and benefits through the DoD. Type of Requisition: Regular Clearance Level Must Currently Posses: Top Secret SCI + Polygraph Clearance Level Must Be Able To Obtain: Top Secret SCI + Polygr
Posted 18 days ago | Updated moments ago

Kiosk Help Desk

Robert Half

•

Appleton, Wisconsin, USA

Contract

Description Help Desk/Kiosk Support Role We are conducting a search for a Help Desk/Kiosk Support personnel to join our client's team. You'll help our more than 1,000 end users navigate through the challenges of their day-to-day tech needs, providing in-person and remote support. In this role, you'll be doing everything from managing lending services (think loaner mice, keyboards and more) to providing both primary and back-up support via phone and chat. You will also assist with filling out n
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Posted 19 days ago | Updated 10 hours ago

Help Desk Analyst I

Robert Half

•

Skokie, Illinois, USA

Contract

Description We are looking for a dedicated Help Desk Analyst to join our team in Skokie, Illinois. In this role, you will provide exceptional support to faculty and students, addressing technical issues with professionalism and efficiency. This is a long-term contract position offering opportunities to expand your responsibilities over time. Responsibilities: Provide first-line technical support to faculty and students, resolving hardware and software issues with a customer-focused approach. Tr
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Posted 5 days ago | Updated 10 hours ago

Information Technology Helpdesk Specialist - Full Time - Days

Dayforce

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Niagara Falls, New York, USA

Full-time

JOB TITLE: Information Technology (IT) Helpdesk Specialist CLASSIFICATION: Full Time, Non-Exempt PROGRAM/DEPARTMENT: Information Technology IMMEDIATE SUPERVISOR: IT Manager POSITION SUMMARY: A proactive and skilled IT Helpdesk Specialist will be a part of a dynamic IT support team. This position will be the first point of contact for employees seeking technical assistance with hardware, software, and basic network issues. This position will diagnose problems, provide troubleshooting guidance,
Posted 10 days ago | Updated 1 hour ago

Help Desk Technician

Virginia Jobs

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Remote or Chesterfield, Virginia, USA

Full-time

Title: Help Desk Technician Agency: Brightpoint Community College Location: Chesterfield - 041 FLSA: Nonexempt Hiring Range: $21.25 Full Time or Part Time: Part Time Additional Detail Job Description: Brightpoint Community College is a two-year public institution of higher education and is the third largest of Virginia's 23 community colleges. The college is located within the Greater Richmond metropolitan area. It serves students and the community at its two campuses, in Chester and Midlothian
Posted 2 days ago | Updated 1 hour ago

Help Desk Analyst

Robert Half

•

Plant City, Florida, USA

Full-time

Description Looking for a Help Desk Technician I to join our team for a hybrid role. In this entry-level position, you will be the first point of contact for our clients experiencing IT issues. You will provide technical support for hardware and software, troubleshoot and resolve various technical problems, and deliver top-notch customer service. If you're passionate about technology and eager to help others, this role is a great opportunity to kickstart your career in IT. Duties and Responsibi
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Posted 13 days ago | Updated 10 hours ago

Help Desk Support Spec

CVS Health

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Remote or Dallas, Texas, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w
Posted 15 days ago | Updated 1 hour ago

IT Helpdesk Support Technician

TEKsystems c/o Allegis Group

•

Lansing, Michigan, USA

Full-time

One of TEKsystems Healthcare clients is looking for multiple qualified candidates to support their IT department's Helpdesk Team. Our client is currently going through a company initiative for Digital Transformation. They will be updating and replacing many if the IT systems and core applications within the environment to enhance customer experience. This is leading to many areas of growth. Our client is looking for strong technicians to provide Level 1 and Level 2 Helpdesk phone support to its
Posted 10 hours ago

IT Helpdesk Support Technician

TEKsystems c/o Allegis Group

•

Grand Rapids, Michigan, USA

Full-time

One of TEKsystems Healthcare clients is looking for multiple qualified candidates to support their IT department's Helpdesk Team. Our client is currently going through a company initiative for Digital Transformation. They will be updating and replacing many if the IT systems and core applications within the environment to enhance customer experience. This is leading to many areas of growth. Our client is looking for strong technicians to provide Level 1 and Level 2 Helpdesk phone support to its
Posted 10 hours ago

Sr Help Desk Supp Spec

CVS Health

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Remote or Dallas, Texas, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w
Posted 15 days ago | Updated 1 hour ago

Help Desk Support

TEKsystems c/o Allegis Group

•

Nashville, Tennessee, USA

Full-time

Description As a key member of the Digital Services Support Team the Help Desk Coordinator will provide front line customer support by fielding and processing all incoming service requests and monitoring the activity of the Help Desk Team. This position is part of an On-Call rotation. The work shift for this role is 10am-7pm CST. The candidate can sit anywhere in the US and needs to be willing to work this shift. Skills Help desk support, Troubleshooting, Customer service, Help desk, Service des
Posted 9 days ago | Updated 9 hours ago

Helpdesk Support Technician

TEKsystems c/o Allegis Group

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Columbia, South Carolina, USA

Full-time

Description A TEKsystems client within the financial sector is hiring in Columbia, SC. They are looking for a Helpdesk Technician to join their growing team at. This is primarily an internal support helpdesk resolving technical and software issues. On average this person will respond to 20 tickets per day. For the first 10 weeks, this person will be on-site and afterwards will have the ability to work a hybrid schedule (2 remote, 3 on-site). M-F, 9am - 6pm. On a day to day basis, this person can
Posted 10 days ago | Updated 9 hours ago

Help Desk Analyst II

Robert Half

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Orem, Utah, USA

Full-time

Description We are looking for an experienced Help Desk Analyst II to join our team in Orem, Utah. In this Contract-to-permanent position, you will handle advanced technical support tasks, ensuring efficient resolution of escalated issues and maintaining the overall functionality of IT systems. This role offers an excellent opportunity to contribute to a dynamic IT environment while developing your expertise in system troubleshooting and user support. Responsibilities: Provide advanced technica
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Posted 5 days ago | Updated 10 hours ago

Help Desk Analyst I

Robert Half

•

Midland, Michigan, USA

Contract

Description We are looking for a dedicated Help Desk Analyst I to provide exceptional technical support across multiple locations in Midland, Michigan. This is a long-term contract position that primarily involves remote work, with occasional on-site visits as needed. The ideal candidate will demonstrate flexibility, strong communication skills, and a proactive approach to addressing technical challenges. Responsibilities: Provide Level 1 help desk support to approximately 75 end users across s
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Posted 12 days ago | Updated 10 hours ago

Help Desk Analyst I

Robert Half

•

Tulsa, Oklahoma, USA

Full-time

Description Job Summary We are seeking a motivated and tech-savvy detail oriented to join our team as a Technology & Customer Service Experience Specialist. In this hybrid role, you will blend your technical knowledge with excellent communication and problem-solving skills to deliver outstanding support and ensure a seamless customer experience with our digital products and services. Key Responsibilities Provide first-line technical support to customers via phone, email, chat, or ticketing syst
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Posted 2 days ago | Updated 10 hours ago

Tier 1 Help Desk Analyst

OP Consulting Group LLC

•

Harrisburg, Pennsylvania, USA

Full-time, Part-time, Contract, Third Party

The Help Desk Analyst performs the skills listed below- Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone. Investigates and resolves computer software and hardware problems of users. Answers questions, applying knowledge of computer software, hardware, systems, and procedures. Talks with technical and non-technical co-workers to research problem and find solution. Asks user with problem to use telephone and participate in diagnostic pro
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Posted 13 hours ago | Updated 9 hours ago