Remote
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4d ago
Senior Manager, IT Service Operations (NYC or DC ONLY) Location: Job is fully remote, REMOTE BUT MUST BE BASED ON NY OR WASHINGTON, DC AREA. Possibility of light travel and coming into the office as needed. Our client, a leading professional services organization, is seeking a Senior Manager, IT Service Operations to oversee and optimize the performance of its IT service teams. This role will lead efforts to improve incident and request management, elevate service quality, monitor ticket aging,
Easy Apply
Contract
Depends on Experience