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Software Engineer (AWS Connect) - @Denver,CO(Onsite)

IT Minds LLC

•

Englewood, Colorado, USA

Contract

Role: Staff Engineer - Software Location: Englewood, CO (onsite) Duration: 3+ months contract to hire Primary Skills: Expert-level proficiency in at least one programming language (e.g. Java, Python, Go, C++).Strong understanding of object-oriented design design patterns and software architecture. Experience building scalable distributed and high-availability systems.Proficiency in API design (RESTful APIs gRPC).Deep experience with AWS services especially: Amazon Connect Lambda DynamoDB S3 Clou
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Posted 1 hour ago | Updated moments ago

AI Conversation Designer (UX Content ) - (Portfolio Required) - 100% REMOTE ROLE

Zillion Technologies

•

Remote

Contract

THIS IS A DIRECT CLIENT REQUIREMENT ! Those authorized to work without sponsorship are encouraged to apply please. Reach Saakshi Sahni - PLEASE 703- CALL 955- NOW 1070 UX Content Conversation Designer Duration: Long Term Ongoing Project with NO end Date Direct banking Client Rate : $$ Best Rates Available $$ 100% fully remote Reach Saakshi Sahni - PLEASE 703- CALL 955- NOW 1070 Job Description: A UX Content Conversation Designer creates engaging, user-centric conversational experiences for digi
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Posted 16 hours ago | Updated moments ago

AWS Connect Engineer III (452521)

Vaco by Highspring

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Addison, Texas, USA

Contract

AWS Connect Engineer DETAILS Location: Addison, TX 75001 (onsite 4days per week | M-Th) Position Type: 3-6M C2H Hourly / Salary: to $134K JOB SUMMARY Vaco Technology is currently seeking an AWS Connect Engineer for a 3-6M C2H opportunity that is located in Addison, TX 75001 (onsite 4days per week | M-Th). AWS Connect Engineer will play a pivotal role in driving strategic initiatives in the development of robust cloud-based contact center solutions by leading cross-functional teams in the imp
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Posted 2 days ago

Staff Engineer (AWS Connect) @ Englewood, CO (Onsite)

IT Minds LLC

•

Englewood, Colorado, USA

Contract

Role: Staff Engineer - Software Location: Englewood, CO(onsite) Duration: 3+ months contract to hire Primary Skills: Expert-level proficiency in at least one programming language (e.g. Java Python Go C++). Strong understanding of object-oriented design design patterns and software architecture. Experience building scalable distributed and high-availability systems. Proficiency in API design (RESTful APIs gRPC). Deep experience with AWS services especially: Amazon Connect Lambda DynamoDB S3 Clou
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Posted 1 hour ago

Business Systems Anaylst - Senior

Information Technology Group

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Remote

Contract

The Business Systems Analyst will play a critical role working with the Agile team made up of Product Practitioners, Engineers, Client User Experience and Design teams, as well as business partners to drive Contact Center Modernization and deliver amazing experiences for our clients. The ideal candidate is a seasoned Business Systems Analyst with a client-centric mindset and experience with omni-channel solutions that helps us meet clients on their terms. This candidate should be able to demonst
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Posted 1 day ago

UX Content Conversation Designer

ALTA IT Services

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Vienna, Virginia, USA

Full-time

Job Title: UX Content Conversation Designer Location: Ashburn, VA Type: Contract Contractor Work Model: Remote Description: Design end-to-end conversation flows for chatbots and other conversational interfaces like IVR. Write conversational content that aligns with our brand voice and user needs. Work closely with product managers, engineers, and researchers to define and implement conversation strategies. Use data, user research, and testing to iterate and improve conversations over time. De
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Posted 15 hours ago | Updated 3 hours ago

UX Content Conversation Designer

System One

•

Vienna, Virginia, USA

Contract

Job Title: UX Content Conversation Designer Location: Ashburn, VA Type: Contract Contractor Work Model: Remote Description: Design end-to-end conversation flows for chatbots and other conversational interfaces like IVR. Write conversational content that aligns with our brand voice and user needs. Work closely with product managers, engineers, and researchers to define and implement conversation strategies. Use data, user research, and testing to iterate and improve conversations over time. De
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Posted 16 hours ago | Updated 4 hours ago

AWS Connect Developer and Tester

ICSA, Inc.

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Woodlawn, Maryland, USA

Contract

Job Title: AWS Connect Developer and Tester Location: Woodlawn, MD Job Description: Design, develop, implement, and test AWS Connect processes, including new or modified applications, forms, workflows, policies, actions, access controls, and interfaces. Review and document technical requirements and provide recommendations for updates or modifications to existing AWS Connect operations. Enhance and support existing AWS Connect processes based on upgrades or new technical requirements. Design and
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Posted 1 day ago

Contact Center Analyst

Kforce Technology Staffing

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Remote or East Providence, Rhode Island, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Contact Center Analyst in East Providence, RI. Summary: We're seeking a Contact Center Analyst to join a dynamic team supporting multiple enterprise contact centers. This role is critical in managing technical incidents, escalating system issues, and ensuring timely resolution of disruptions that impact business operations. The Analyst will work closely with internal teams and external service providers to support telephony systems and cor
Posted 9 days ago | Updated 1 hour ago

Technical Product Owner/Product Manager - Conversational AI, chatbots, LLM

InfoVision, Inc.

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New York, New York, USA

Contract, Third Party

Role: Senior Technical Product Owner/Product Manager (not technical engineers) specialized in Conversational AI (chatbots, voicebots, digital assistants) Location Preference: Basking Ridge, NJ (primary) Or 140 West Street, Manhattan (acceptable) Or Irving, TX (if exceptional candidates are found). Core Skills & Experience Product Ownership: Facilitate cross-functional alignment between technical teams and business stakeholders. Translate complex technical concepts into simple terms and vice v
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Posted 5 days ago | Updated 5 days ago

Genesys Developer

TECH-NET, INC

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Remote

Third Party, Contract

Genesys Developer Remote / Pacific Time 6 Months SCOPE OF WORK: Seeking a contractor with Genesys Cloud CX development skills with a working knowledge of flow development in Architect (voice, email, digital messaging, ACD/IVR). The contractor will work on a task order basis on assignments involving IVR interaction flow development, Chatbot and associated Genesys reporting enhancements. The contractor may also be asked to consult on and/or focus on requirements, design and implementation deliver
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Posted 28 days ago

Technical Product Owner/Product Manager (Conversational AI (chatbots, voicebots, digital assistants))

InfoVision, Inc.

•

Alpharetta, Georgia, USA

Contract

Role: Senior Technical Product Owner/Product Manager (not technical engineers) specialized in Conversational AI (chatbots, voicebots, digital assistants) Location Preference: Basking Ridge, NJ (primary) Or 140 West Street, Manhattan (acceptable) Or Irving, TX (if exceptional candidates are found). Core Skills & Experience Product Ownership:Facilitate cross-functional alignment between technical teams and business stakeholders. Translate complex technical concepts into simple terms and vice vers
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Posted 5 days ago | Updated 5 days ago

Sr Avaya Support Engineer

INSPYR Solutions

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Remote or Coppell, Texas, USA

Contract

Title: Avaya Support Engineer Location: 100% Remote Duration: 3-6 month contract Work Requirements: s, Holders or Authorized to Work in the US.This is a 3-6 month contract position with a strong potential for conversion.Top skills requested (must have 5): SBC System Manager Session Manager Communications Manager AADS EFGW CMS Experience Portal Endpoints i.e. B199, Viper phones, B189, Workplace client Job Description: We are seeking a skilled Avaya Voice Engineer to support and optimize our ent
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Posted 7 days ago | Updated moments ago

Genesys Developer

Sage IT Inc

•

New Jersey, USA

Full-time, Third Party, Contract

Role: Genesys Developer Newark, NJ/Dallas, TX/Charlotte, NC Contract Minimum 3 to 5 years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. Functional and hands on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice Bot etc.) applications solutioning using Genesys Cloud CX Architect. Thorough understanding of Genesys Framework, Integration with internal and external components. Deli
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Posted 60+ days ago | Updated moments ago

Genesys Consultant :: Phoenix AZ

Sage IT Inc

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Phoenix, Arizona, USA

Third Party, Contract

Genesys Developer Phoenix, AZ Long Term Contract JD: Candidate must have Deep knowledge of call flows, IVR, skill-based routing, omnichannel servicing, and customer journey orchestration. Candidate must be able to : Assess the current Genesys architecture (InfoMart, UCS, GAAP, SpeechMiner, WFM, Routing, etc.) and design a migration roadmap to a CCaaS platform. Evaluate and recommend which components of Genesys should be migrated, retired, or replaced. knowledge of Routing Logic & WFM Analyze exi
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Posted 22 days ago | Updated moments ago

Telecom Engineer (Only W2, No C2C Allowed)

HonorVet Technologies

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Vacaville, California, USA

Contract

Title: Telecom Engineer (Only W2, No C2C Allowed) Job ID: CR283 Duration: 12+ Months Location: Vacaville, CA and Remote with some travel to other State Fund Locations Must Haves: MS Teams and MSTeams Telephony migrationContact Center Solution (FIVE9, GLIA)Proficient networking experienceProject Management.OPTIONAL: AVAYA telephony.Objectives: Department's IT Telecom operations provides telephone services (non-mobile) to the entire organization across the state of California.The selected candidat
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Posted 7 days ago | Updated 1 day ago

Conversation Designer (UX Content ) - (Portfolio Required)- (Hybrid Role) - LOCALS to VA, MD, DC Area ONLY

Zillion Technologies

•

Vienna, Virginia, USA

Contract

THIS IS A DIRECT CLIENT REQUIREMENT ! Those authorized to work without sponsorship are encouraged to apply please. Reach Saakshi Sahni - PLEASE 703- CALL 955- NOW 1070 UX Content Conversation Designer Duration: Long Term Ongoing Project with NO end Date Direct banking Client Rate : $$ Best Rates Available $$ Hybrid - 2 Days a week in Vienna, VA // 3 days fully remote Reach Saakshi Sahni - PLEASE 703- CALL 955- NOW 1070 Job Description: A UX Content Conversation Designer creates engaging, user-ce
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Posted 60+ days ago | Updated moments ago

Avaya Developer (Local Candidates only)

Pinnacle Software Solutions

•

Las Vegas, Nevada, USA

Contract

Job Title: Avaya Developer Job Type: Contract (W2) Experience Level: Mid-Senior Level Relocation Assistance: Not provided Total Positions: 1 Position Summary: We are seeking an experienced Avaya Developer with strong technical expertise in Avaya Aura Communication Manager (ACM), IVR systems, and cloud integration. The ideal candidate will possess a solid background in call flow architecture, CTI, and Avaya Session Manager, along with proficiency in Java and AWS. This role demands excellent commu
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Posted 13 days ago | Updated 19 hours ago

CCaaS Tier 3 Support Analyst/Platform Administrator

TAYS, INC

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Woodlawn, Maryland, USA

Full-time

Key Required Skills: Experience in providing IT Help Desk Tier 3 support and assistance in resolving their technical issues escalated by the Tier 1/2 resources. Train and provide guidance to Tier 1/2 resources on resolving issues and processing requests.Position Description: Provide Tier 3 and Platform Administrator support of the CCaaS (AWS Connect) application.Assist in reviewing, planning and coordinating platform updates, upgrades or maintenance work as defined by the CCaaS Engineers.Assist
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Posted 1 day ago

Business Execution Consultant

Motion Recruitment Partners, LLC

•

Charlotte, North Carolina, USA

Full-time

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Business Execution Consultant in Charlotte, NC (Hybrid). Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household nam
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Posted 14 days ago | Updated 3 hours ago