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Senior Genesys Engineer

Judge Group, Inc.

•

Chicago, Illinois, USA

Full-time

Location: Chicago, IL Salary: $120,000.00 USD Annually - $140,000.00 USD Annually Description: Our client is currently seeking a Senior Genesys Engineer Job Summary We are seeking a dynamic and well-seasoned Senior Telecom Engineer to join our innovative team as a Telecom Engineer specializing in Genesys Cloud CX and Workforce Management. In this role, you will be pivotal in deploying, optimizing, and maintaining our contact center solutions to enhance customer and employee engagement and
Posted 20 days ago | Updated 4 hours ago

CRM Lead for San Jose,CA. ( Day 1 Onsite)

Fusion Global Solutions

•

San Jose, California, USA

Contract, Third Party

We are looking for CRM Lead for San Jose,CA. ( Day 1 Onsite) Experienced CRM Lead to be deployed onsite with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job Description Job expectation :
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Posted 3 days ago | Updated 1 hour ago

VoIP Engineer

Leidos

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Remote or Chantilly, Virginia, USA

Full-time

Leidos is seeking a senior VoIP engineer to join our team in Chantilly, VA. The team is comprised of highly technical and motivated individuals. The engineer for this role will assist in troubleshooting complex problems and implementing cutting-edge solutions. As such, this individual must be an excellent problem solver and work well in a collaborative team environment. Candidate must have proven hands-on experience working as a VoIP engineer. The program is comprised of CONUS and OCONUS teams
Posted 19 days ago | Updated 7 hours ago

Genesys & Oracle Cloud Developer

Digitive LLC

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Remote

Contract, Third Party

Role: Genesys & Oracle Cloud developer Location: Remote Experience: 10+ Years Experienced CRM Lead, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job expectation : Lead onsite CRM initiatives involvi
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Posted 5 days ago

Full-Stack .NET Developer III

Motion Recruitment Partners, LLC

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Allentown, Pennsylvania, USA

Full-time

Our direct client is seeking Full-Stack .NET Developer with IVR specific experience. Join a dynamic Agile team of 6-10 developers working to enhance customer service applications, including web and IVR solutions. You'll deliver modern functionality for customers and contact agents across both on-prem and Azure environments. Expect a mix of backend and frontend work with a fast-paced, lightly supervised structure. Location: 100% Remote (EST/CST preferred; strong PST candidates considered) Type:
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Posted 4 days ago | Updated 4 hours ago

Systems Engineer (Voice)

Pyramid Consulting, Inc.

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Westlake, Texas, USA

Contract

Immediate need for a talented Systems Engineer (Voice). This is a 12+ months contract opportunity with long-term potential and is located in Westlake, TX / Salt Lake City, UT(Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID: 24-53479 Pay Range: $55 - $62/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Requirements and Technolo
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Posted 17 days ago

Genesys & Oracle Cloud Developer

Infojini

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US

Third Party, Contract

Job title: Genesys & Oracle Cloud developer Location: Remote-USA Type: Contract C2C/W2 Experience: 12+ Years Experienced CRM Lead, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job Description: Jo
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Posted 5 days ago | Updated moments ago

Telecom Administrator/ Denver, CO (Hybrid),4+ Months Contract

Suncap Technology

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Denver, Colorado, USA

Contract

Job Description Hybrid Role - Local to CO candidates only Oversee and manage the programmatic and technical aspects of The Client o Lumen call routing system Interactive Voice Response System Call Flow Call Routing Application Programming Interfaces (API) System/Agent Problem Management minor issues/major outages o Genesys call center system management FedRAMP cloud service Call center application usage and administration Data extraction and analysis Ping - Two-Factor-Authentication
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Posted 60+ days ago | Updated 4 hours ago

Direct Client: SAP S/4HANA Analyst @ Dauphin County, PA - Hybrid

KSN Technologies, Inc.

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Dauphin, Pennsylvania, USA

Contract

SAP S/4HANA Analyst Dauphin County, PA - Hybrid 12 months contract This is a Hybrid Position - NO REMOTE Position available. We are looking for the candidates who can work on our W2. Candidate with previous state/govt client experience is preferred. This is a hybrid, mostly remote position. Candidate may be required to travel to the commission s headquarters on a as needed basis mainly for the critical phases of the project such as requirements gathering, solution confirmation, System Integrat
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Posted 7 days ago | Updated 3 days ago

UI/UX Designer V

ACL Digital

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Remote or San Jose, California, USA

Full-time

Day to Day Responsibilities of this Position and Description of Project: Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you're interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay - a company you can be proud to be with. We are seeking a hig
Posted 60+ days ago | Updated 7 hours ago

Customer Service Business Operations Support

PTR Global

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Cumberland, Rhode Island, USA

Full-time

Role: Business Operations Support (Customer service application) Location: Cumberland, RI (Hybrid) 12 Months contract with possibility of extension Job Description: Reporting to the Senior Manager of Channel Strategy & Customer Experience, the Business Operations Support Specialist serves as the primary point of contact for our critical business systems and applications affecting the day to day operations of the customer service team. This team, in collaboration with Business, Product, IT, an
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Posted 31 days ago | Updated 4 hours ago

SAP FICA, BRIM System Implementation Engineer with S/4 HANA, CC, CM, CI

Open IT Labs LLC

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Harrisburg, Pennsylvania, USA

Third Party, Contract

HYBRID - CANDIDATES LIVING IN MAX. 1-2 HOUR S DRIVING DISTANCE FROM HARRIBURG, PA & WORK ONSITE AS NEEDED JD: Title: SAP FICA, BRIM System Implementation Engineer with S/4 HANA, CC, CM, CI. Job# 763333 Client: State of PA. PA Turnpike Commission, Harrisburg, PA Rate: $100/hour on C2C or $85/hour on W2 SAP S/4HANA Analyst Justification: PTC is engaging in an exciting and innovative technology solution to support our customer engagements; we call the solution the Unified Back Office Solution (UBOS
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Posted 6 days ago | Updated 3 days ago

Conversation Designer

Smksoft

•

Vienna, Virginia, USA

Full-time

Job Title: Conversation Designer Visa: GC-EAD, TN Location: Vienna, VA (Hybrid) Responsibilities:Design end-to-end conversation flows for chatbots and other conversational interfaces like IVR.Write conversational content that aligns with our brand voice and user needs.Work closely with product managers, engineers, and researchers to define and implement conversation strategies.Use data, user research, and testing to iterate and improve conversations over time.Define intents, utterances, and res
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Posted 5 days ago

SAP S/4HANA Analyst

SR International Inc.

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Harrisburg, Pennsylvania, USA

Contract

Job Description Agency: PA Turnpike Commission (PTC) Justification: PTC is engaging in an exciting and innovative technology solution to support our customer engagements; we call the solution the Unified Back Office Solution (UBOS). UBOS is an advanced back-office system that, when developed and deployed, will allow customers to engage with the PTC to address all their business needs, via a multitude of channels (web, mobile app, chatbot, chat, IVR, phone, social media, etc.). We are dedicated
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Posted 2 days ago

CRM Solutions & Optimization Product Lead

MCKESSON

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Atlanta, Georgia, USA

Full-time

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patien
Posted 10 hours ago

CRM Solutions & Optimization Product Lead

MCKESSON

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Fort Worth, Texas, USA

Full-time

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patien
Posted 10 hours ago

Sr Voice Platform Analyst

Judge Group, Inc.

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Harrisburg, Pennsylvania, USA

Full-time

Location: Harrisburg, PA Description: Our client is currently seeking a Sr Voice Platform Analyst: HYBRID REMOTE - 1 DAY ONSITE PER WEEK JOB PURPOSE AND SUMMARY This role is a technical position primarily responsible for implementation, upgrades, troubleshooting, on-going maintenance and administration of the contact center systems, voice network, and other related applications. This position monitors contact center systems and their interactions, works with application vendors, prepares re
Posted 5 days ago | Updated 4 hours ago

Solution Architect - Microsoft Dynamics 365 Customer Service

Zion Cloud Solutions

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Remote

Contract

Position: Solution Architect - Microsoft Dynamics 365 Customer Service Location: Remote/IL Duration: Full-time / Long-Term Contract About Us Zion Cloud Solutions is a technology services firm specializing in Microsoft Dynamics 365, IT solutions, and system integrations. We help organizations streamline operations with modern cloud-based solutions. As a women and minority-owned enterprise, we are committed to diversity and inclusion. Position Summary We are looking for a Solution Architect with d
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Posted 28 days ago | Updated 6 days ago

Senior Telecom Genesys Engineer

IT Associates, Inc.

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Remote

Full-time

Sr Telecom Genesys Engineer DIRECT HIRE ROLE100% REMOTEThere are multiple roles - Java, Sr Java and Lead Java DeveloperStart Date - 2nd June ( after Background check and drug test )My client is the world s largest provider of mental health servicesJob Summary My client seeks a dynamic and well-seasoned Senior Telecom Engineer to join our innovative team as a Telecom Engineer specializing in Genesys Cloud CX and Workforce Management. In this role, you will be pivotal in deploying, optimizing, and
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Posted 10 days ago

SAP S/4HANA Analyst

Solvency Inc

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Remote

Full-time

Job Title: SAP S/4HANA Analyst Location: Harrisburg, PA(Remote with Occasional Onsite) Duration: 30+ Months Type: Contract should be on our W2 only Note: This is a hybrid, mostly remote position. The candidate may be required to travel to the commission's headquarters on an as-needed basis, mainly for the critical phases of the project, such as requirements gathering, solution confirmation, System Integration testing, UAT, Go-live, and hyper care. No additional travel expenses will be provided.
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Posted 6 days ago