Remote or Hybrid in Manchester, Maine
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Today
1 3 years of IT help desk or technical support experience. Hands-on experience troubleshooting hardware, software, and web-based systems. Familiarity with Active Directory, browser diagnostics, and SSO environments. Experience using ticketing/call-tracking software (e.g., ServiceNow, Remedy, Zendesk). Strong written and verbal communication skills. Proven customer service orientation and ability to handle user issues with patience and professionalism. Ability to follow structured troubleshooting
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Contract
Depends on Experience