Desktop Support Technicians needed for Contract to Hire positions in Towson, MD (7 Openings) The Desktop Support Technicians will be full-time onsite at a customer site performing the following duties: Desktop Technician will provide day to day local\remote. desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system.The candidate will also need to facilitate custo
Key Required Skills: Experience in providing IT Help Desk Tier 3 support and assistance in resolving their technical issues escalated by the Tier 1/2 resources. Train and provide guidance to Tier 1/2 resources on resolving issues and processing requests.Position Description: Provide Tier 3 and Platform Administrator support of the CCaaS (AWS Connect) application.Assist in reviewing, planning and coordinating platform updates, upgrades or maintenance work as defined by the CCaaS Engineers.Assist
Overview DecisionPoint Corporation is seeking a Help Desk Support Technician to join our team! The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and Problem Reporting System (CAPRS). Problem reporting in the CAPRS is required in both real-time voice and emergency notifications. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and r
Systems Support Analyst Hybrid, Sparks MD 2-3 days in the office Full time, permanent Candidates must have either Commercial P&C Insurance or Financial Services Industry experience and a Bachelor's Degree. Looking for a Junior/Mid-level candidate- System Administration/ Testing, Fix bugs, Request, Updates, SQL, SOP Development, Documentation of updates, workflow of requests, project support, help with implementation, coding language/how to read language- Salesforce and Origami would be great to
Come work for us! We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a DTLR store. Our employees are key to our success. The Store Support Specialist is a member of the help desk team that provides daily IT support for the DTLR stores, corporate office, and distribution centers. The support provides resolution to technical, computer, and phone issues. This individual is also responsible for regular maintenance
Trigyn's direct government client has a contract opportunity for an IT Help Desk Support Specialist in Baltimore, MD. The particulars of the opportunity are below: Note: ? Onsite role. (Baltimore, Maryland 21202). ? Only Local candidates preferred. ? Experience with Multi-Factor Authentication (MFA) platform, and password recovery tools is required. Description: The client is seeking an enthusiastic, customer-oriented Temporary IT Support Specialist to assist employees during the annual Open E
Position Title CICS WebSphere and WMQ Monitoring Support Engineer - MIDNIGHT SHIFT Vendor Notes Must be on-site five days a week in Woodlawn, MD This is a midnight shift role 12am-8am Key Required Skills: Strong knowledge of monitoring platforms like Introscope, Dynatrace Omegaview etc. as well as strong grasp of CAPRS ticketing system. Position Description: Troubleshooting and AnalysisCommunicate issues to work activity manager, management, developer/programmer, and other support personnel via
TECHNOGEN, Inc. is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years. TECHNOGEN is a Small & Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA; MD & Offshore development centers in India. We have successfully executed 100+ projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies. Hello, I am Kishore Mandaloju from TechnoGen Inc., we are collabo
Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Computer Hardware, Information Technology (IT), Remote Access, Remote Support, Troubleshooting Certifications: None Experience: 0 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into o
We are urgently looking for a CICS WebSphere and WMQ Monitoring Support Engineer with in-depth experience. Work Mode: Onsite(5days a week) - midnight shift role 12am-8am Long-term project Job Location: Woodlawn, MD Key Required Skills: Strong knowledge of monitoring platforms like Introscope, Dynatrace Omegaview etc. as well as strong grasp of CAPRS ticketing system. Job responsibilities: Troubleshooting and AnalysisCommunicate issues to work activity manager, management, developer/programmer, a
Key Required Skills: Strong knowledge of monitoring platforms like Introscope, Dynatrace Omegaview etc. as well as strong grasp of CAPRS ticketing system. Position Description: Troubleshooting and Analysis Communicate issues to work activity manager, management, developer/programmer, and other support personnel via phone, email or alert as soon as possible after discovery of a problem. Update all troubleshooting databases as needed via Greenbook entries detailing event and actions taken and op
Experience in providing IT Help Desk Tier 3 support and assistance in resolving their technical issues escalated by the Tier 1/2 resources. Train and provide guidance to Tier 1/2 resources on resolving issues and processing requests. Position Description: Provide Tier 3 and Platform Administrator support of the CCaaS (AWS Connect) application. Assist in reviewing, planning and coordinating platform updates, upgrades or maintenance work as defined by the CCaaS Engineers. Assist CCaaS Shift Manag
Job Title: CCaaS Tier 3 Support Analyst/Platform Administrator Duration: Long term Location: Woodlawn, MD (Onsite 5 days a week) Note: Selected candidate is required to work on-site at headquarters 5 days a week Monday Friday. There will be two shifts, Morning and Evening. Morning shift will be staggered staffing from 6:30am-3:30pm. Afternoon shift will be staggered from 2:30pm-10:30pm. Key Required Skills: Experience in providing IT Help Desk Tier 3 support and assistance in resolving their t
Please Note:It's 100% Onsite position. Selected candidate is required to work on-site at SSA headquarters 5 days a week Monday ? Friday. There will be two shifts, Morning and Evening. Morning shift will be staggered staffing from 6:30am-3:30pm. Afternoon shift will be staggered from 2:30pm-10:30pm. Key Required Skills: Experience in providing IT Help Desk Tier 3 support and assistance in resolving their technical issues escalated by the Tier 1/2 resources. Train and provide guidance to Tier
Position 1: Role: Teamcenter Application Admin Location: Baton Rouge, Louisiana Type: Long Term Contract Initial Remote with later onsite required Only 11+ years Job Description Manage Teamcenter users, roles, groups, and access permissions. Configure and maintain preferences, LOVs, forms, and revision rules. Deploy and troubleshoot workflows, status templates, and process configurations. Monitor application performance and resolve user-reported issues. Support testing and validation acro
Hi, I have urgent requirements for Microsoft Project Server Support Consultant . If you are interested, then please share your resume along with work authorization. Title: Microsoft Project Server Support Consultant icrosoft Project Support Location: Remote/ USA Duration: 12 Months Job Details: Support for and configuration of Project Online (custom fields, lookup tables, views, projects ownership, permissions, etc.) Support and monitoring of Fluent Pro's Datamart service in support of enterpr
About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, ef?cient, and cost-effective solutions that drive measurable results. Learn more at
Description We are currently seeking a Cyber Exercise Support Planner to join our team at Ft Meade, MD. This position will: Support up to ten exercises per yearManage the Master Scenario Event Log (MSEL) for internal and external eventsCollaborate with J-DIRs to develop scenarios and injects to meet identified training objectives for JTIMS submissionProvide technical research, analysis, and recommendation for JFHQ-DODIN and external events through research, analysis and recommendations to conce
Job Description: This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our
Job Summary: The Technical Analyst supports the Business Units by resolving issues around the Business Enterprise Applications that are developed in Java/J2EE technologies. Acting as a liaison between the System and the end-customer, the Technical Analyst understands the system, data, and applications and helps the users and end customers by analyzing the issues and by developing technical solutions. Primary Job Responsibilities: Provide support for software, hardware, and operating system issu
