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Product Support Specialist

Robert Half

Remote or Bridgewater, New Jersey, USA

Full-time

Description Product Development: Partner with the data science team to conceptualize, develop, and refine cutting-edge data analytics products tailored to specific engineering domains.Sales Enablement: Collaborate with the sales team to articulate product value, address customer needs, and drive sales to advanced technical SMEs/PHDsCustomer Success: Provide comprehensive technical support, training, and onboarding to ensure customer satisfaction and product adoption.Market Intelligence: Conduct

Support Analyst L1

Milestone Technologies, Inc.

Remote

Full-time

Milestone is searching for Support Analyst to join our team. Ideal candidates will have a strong desire for investigating and correcting issues and ensuring strong client loyalty and high satisfaction. The Support Admin 1 position performs alert-based investigations and supports service requests. The troubleshooting process is completed by following steps outlined in team process documentation and knowledge articles. Team collaboration is key to assisting the customer in resolving alerts and s

Senior : Product Support Manager | Full Time

Bramkas Inc.

Remote

Full-time

Senior : Production/ Product Support Leader | Full Time Location: United States : RemotePosition Type: Full TimFull-TimeExperience: 10+ Years (Minimum 3+ Years in a Leadership Role)Job Description: We are seeking a highly skilled Production Support Leader to manage L2/L3 support teams for banking and financial application and product support. This full-time leadership role is focused on ensuring operational excellence, managing escalations, and delivering reliable support for Core Banking, Merc

Support Analyst L1

Milestone Technologies, Inc.

Remote

Full-time

Milestone is searching for Support Analyst to join our team. Ideal candidates will have a strong desire for investigating and correcting issues and ensuring strong client loyalty and high satisfaction. The Support Admin 1 position performs alert-based investigations and supports service requests. The troubleshooting process is completed by following steps outlined in team process documentation and knowledge articles. Team collaboration is key to assisting the customer in resolving alerts and s

Senior : Application Support Manager | Full Time

Bramkas Inc.

Remote

Full-time

Senior : Application Support Manager | Full Time Location: United States : RemotePosition Type: Full TimFull-TimeExperience: 10+ Years (Minimum 3+ Years in a Leadership Role)Job Description: We are seeking a highly skilled Production Support Leader to manage L2/L3 support teams for banking and financial application and product support. This full-time leadership role is focused on ensuring operational excellence, managing escalations, and delivering reliable support for Core Banking, Merchant & B

Support Analyst L1

Milestone Technologies, Inc.

Remote

Full-time

Milestone is searching for Support Analyst to join our team. Ideal candidates will have a strong desire for investigating and correcting issues and ensuring strong client loyalty and high satisfaction. The Support Admin 1 position performs alert-based investigations and supports service requests. The troubleshooting process is completed by following steps outlined in team process documentation and knowledge articles. Team collaboration is key to assisting the customer in resolving alerts and s

Tier 1 Support Professional

Kforce Technology Staffing

Remote or Dallas, Texas, USA

Full-time

RESPONSIBILITIES: Kforce has a client in need of a remote Tier 1 Support Professional for a direct-hire role. Primary Responsibilities: * Tier-1 Platform Support: Act as the first point of contact for internal users seeking assistance with the platform's tools and features * User Experience Focus: Deliver prompt, courteous, and effective support to ensure a positive experience for all users * Basic Troubleshooting: Resolve common issues such as login errors, password resets, and navigation diff

Customer Service Analysts/Contact Center Support - Only W2

Empower Professionals

Remote

Contract

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually.Closed workspace (any room that can be closed by a door, office, bedroom, etc.)No shared living spaces unless living aloneIf the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.)Highspeed Internet verification (screenshot of bandwidth, Fi

IAM Support Consultant

Mastech Digital

Remote or Phoenix, Arizona, USA

Contract

Mastech Digital provides digital and mainstream technology staff as well as Digital Transformation Services for all American Corporations. We are currently seeking an IAM Support Consultant for our client in the Professional Services domain. We value our professionals, providing comprehensive benefits and the opportunity for growth. This is a Contract position, and the client is looking for someone to start immediately. Duration: 6+ Months Contract Location: Remote (PST) Salary: $62.00/ Hourly R

Tier 2 Technical Support Specialist

Sryven

Remote

Full-time

Job Title: Tier 2 Technical Support Specialist Location: Remote, U.S Employment Type: Full-Time Work Hours: Must be available to work during overnight shifts on both weekdays and weekends, preferably from 8:00 PM to 4:00 AM EST. About the Role As a Tier 2 Technical Support Specialist, you will handle escalated support cases requiring technical depth, such as diagnosing API failures, resolving network issues, and investigating system-level errors. You ll collaborate closely with engineering teams

Senior : Production Support Manager /Leader | Full Time

Bramkas Inc.

Remote

Full-time

Senior : Production Support Manager /Leader Location: United States : RemotePosition Type: Full TimFull-TimeExperience: 10+ Years (Minimum 3+ Years in a Leadership Role)Job Summary: We are looking for a Production Support Leader to oversee the end-to-end support operations for business-critical applications in a dynamic, high-availability environment. This role requires deep technical expertise, a strong sense of ownership, and the ability to lead and mentor a team of support engineers. The idea

Clinical Application Support Analyst

Eliassen Group

Anywhere, US

Contract

Description: *100% Remote* We are seeking a motivated and skilled Clinical Application Support Analyst to join our team. This position focuses on supporting the Artemis EMR and other Engineering Software Development efforts. The ideal candidate will provide exceptional customer service, troubleshoot issues, and collaborate with cross-functional teams to ensure the smooth operation of our applications and systems We can facilitate w2 and corp-to-corp consultants. For our w2 consultants, we off

L2 Support Tech

ConsultNet, LLC

Remote or Overland Park, Kansas, USA

Full-time

L2/L3 Support Tech Kansas City Area - Onsite 5 days per week 6 Months Contract to Hire Pay rate: $28.00 - $30.00 per hour We are seeking an experienced L2/L3 Deskside Support Tech to provide high-touch, white-glove support to end users, including C-level executives. The ideal candidate will have advanced technical troubleshooting skills, experience supporting Microsoft and Citrix environments, and the ability to operate in a fast-paced, enterprise environment. This role requires a highly pro

Applications Support Specialist

Dahl Consulting

Remote

Contract

Looking for a new job opportunity? Check out this role!Dahl Consulting is currently partnering with a leader in the renewable energy industry. We work one-on-one with great candidates to help connect them with local employment opportunities. This company is hiring an Applications Support Specialist for a contract position! Interested? Get more details below: Worksite Location:RemoteContract Duration: 6 monthsCompensation: $20.00-$25.00 per hourShifts needed: T-Th & Sa | 9am-8pm MSTM-F | 6am-3pm

Sr Desktop Support

ConsultNet, LLC

Remote or Waltham, Massachusetts, USA

Full-time

Sr Desktop Support Boston, MA - 2-3 days per week onsite 6 months contract to hire We are seeking a seasoned Senior Deskside Support Specialist to provide first and second-level technical support for a mid-sized, regulated organization's end-user computing environment. This individual will serve as a key escalation point for junior support staff and collaborate with infrastructure teams to ensure consistent and high-quality IT service delivery. Support will be delivered via phone, in person,

Sr Desktop Support

ConsultNet, LLC

Remote or Waltham, Massachusetts, USA

Full-time

Sr Desktop Support Boston, MA - 2-3 days per week onsite 6 months contract to hire We are seeking a seasoned Senior Deskside Support Specialist to provide first and second-level technical support for a mid-sized, regulated organization's end-user computing environment. This individual will serve as a key escalation point for junior support staff and collaborate with infrastructure teams to ensure consistent and high-quality IT service delivery. Support will be delivered via phone, in person,

DHS HQ Desktop Support Services

SAIC

Remote

Full-time

Job ID: 2506170 Location: REMOTE WORK, DC, US Date Posted: 2025-06-03 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: Top Secret Potential for Remote Work: No Description SAIC is seeking incumbent and external talent to support the Department of Homeland Security HQ Desktop Support Services 3.0 (DSS 3.0) contract. These positions will

Remote Symitar Support Analyst/Admin

Trova Search

Remote

Full-time

15% Performs system modifications in accordance with programming requests 15% Assists with maintaining project and ticket systems, providing updates as needed Gathers processes and procedures for all levels of helpdesk tickets Accesses consoles remotely while gathering information to assist with level II help desk tickets Tier II ticket support 15% Modifies and provides support of automation programs 15% Derives and documents technical procedures 15% Trouble-shoot and assist in resolving automat

Technical Client Support Center Associate

Dahl Consulting

Remote

Contract

Seeking a new job opportunity? Don t miss this role! Dahl Consulting is currently partnering with a leader in the retail industry. We work one-on-one with great candidates to help connect them with local employment opportunities. This Company is hiring a Client Support Center Associate for a contract position! Interested? Get more details below. Contract Duration: 6-monthsWorksite Location: Remote Compensation: $20.00 - $30.00 per hourWhat you ll do as the Technical Client Support Center Associa

Technical Support Analyst (SQL)

Korn Ferry

Remote

Contract

We have partnered with our client in their search for a Technical Support Analyst. Position Overview The Technical Support Analyst will provide Tier 1/Tier 2 help desk support for a SaaS application. The analyst must be prepared to tackle simple troubleshooting tasks as needed. Responsibilities include managing Active Directory, connecting VM to the domain, adjusting SQL scripts, and handling tickets through JIRA. Responsibilities Provide Tier 1/Tier 2 help desk support for the SaaS applicati