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Job Details

Skills

Analytical Skill
Business Process
Conflict Resolution
Reporting
Microsoft Excel
Customer service

Summary

Title: Jr. Business Analyst

Location: Philadelphia, PA Hybrid

Duration: 12 Months Contract

Job Description:

Terms of Employment

W2 Contract, 12 months
This position is hybrid (Tues, Wed and Thurs at Philadelphia, PA)
The office is located in Philadelphia, PA.

Overview

Our client is seeking Six(6) Jr Business Analysts to join their team and assist in the daily analysis of customer accounts for dispute resolution. This role is a vital liaison between business needs and IT solutions, gathering and interpreting data to provide actionable insights. The Jr Business Analyst will work under the guidance of a senior analyst and will be involved in various project lifecycle activities to ensure alignment with organizational goals.

Responsibilities

Gather and document business requirements by collaborating with stakeholders through interviews, workshops, and surveys.
Create and maintain comprehensive documentation, including use cases, process flow diagrams, and user stories.
Analyze data to identify trends and patterns that can drive business decisions.
Assist in creating data models and defining data requirements for reporting.
Evaluate existing business processes and propose solutions for improvement.
Facilitate communication between technical and non-technical stakeholders.
Assist project managers with creating project plans, timelines, and status reports.
Aid in the development of user documentation, training materials, and guides.
Provide support to end users during and after implementation.

Required Skills & Experience

High School Diploma
1-5 years of experience in a related field
Strong analytical and problem-solving skills
Customer service experience
Ability to multitask
Excellent written and verbal communication skills
Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint
Adaptability and a willingness to work in a dynamic environment
Time management and organizational skills
Attention to detail

Sincerely,

Preetam Raj

Lead Technical Recruiter

nTech Workforce Inc.

D: EXT: 726

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10300723
Position Id: 23476MPR
Posted 12 hours ago

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Jr. Business Analyst

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Jr. Business Analyst

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