(Entry- Level) Business Analyst – E-commerce & Retail 

Job Summary

We are seeking an Entry-Level Business Analyst to support e-commerce and retail business operations. The role involves understanding business requirements, reviewing operational processes, documenting workflows and working with different teams to support business improvements and project delivery.

Key Responsibilities

• Gather business requirements from sales, marketing and operations teams.

• Assist with documenting business processes and operational workflows.

• Support projects related to online sales, order management and customer experience.

• Review existing processes and identify opportunities for improvement.

• Prepare business requirement documents and functional specifications.

• Coordinate with technical teams to communicate business requirements.

• Assist with project meetings, testing activities and documentation.

• Maintain project records and provide regular progress updates.
  
  

Required Qualifications

• Bachelor's degree in Business Administration, Marketing, Commerce, Economics, Engineering or a related field.

• Basic understanding of business operations and process analysis.

• Good communication and problem-solving skills.

• Strong organizational and documentation abilities.

• Familiarity with Shopify, Salesforce Commerce Cloud or Magento (Adobe Commerce) is a plus.

• Proficiency in Microsoft Office applications.