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IT Support Specialist

Mindlance

Austin, Texas • Today

Easy Apply

Contract

$20 - $30

Executive / VIP IT Support Specialist

Kforce Technology Staffing

Austin, Texas • Today

Contract

$38.46 - $43.26 hourly

Information Technology Support Specialist III

Texas Health and Human Services Commission

Austin, Texas • Today

Full-time

USD 3,793.41 - 5,921.25 per month

SOS - IT Support Specialist IV

CAPPS

Austin, Texas • Today

Full-time

USD 5,466.38 - 5,466.38 per month

IT Technical Support Specialist IV

Centene Corporation

Austin, Texas • Today

Full-time

USD 30.58 - 55.09 per hour

IT Support Specialist

6sense

Remote • Today

Full-time

USD 73,577.25 - 103,913.30 per year

IT Support Specialist, Tier 2

Keeper Security, Inc.

Remote • Today

Full-time

Remote - Junior IT & AI Support Specialist

ALOA ETS

Remote or Hybrid in Mesa, Arizona • 9d ago

Easy Apply

Full-time

30000 - 35000

IT Program Specialist

Neos Consulting

Austin, Texas • Today

Contract

Hourly

IT Operations Specialist

SHI International Corporation

Austin, Texas • Today

Full-time

USD 55,000.00 - 65,000.00 per year

IT Support - TX

Ledgent Technology

Leander, Texas • Today

Easy Apply

Contract

$30.00 - $36.00 per hour

IT Helpdesk Specialist 2

Natera, Inc.

Austin, Texas • Today

Full-time

USD 25.00 - 27.00 per hour

Senior IT Specialist | Full-Time | Moody Center

Oak View Group

Austin, Texas • Today

Full-time

USD 31.00 - 36.00 per hour

TxDMV - IT Contract Specialist (Austin, TX)

CAPPS

Austin, Texas • Today

Full-time

USD 5,400.00 - 5,695.83 per month

TWDB - 27-11 IT Contract Specialist (Contract Specialist IV)

CAPPS

Austin, Texas • Today

Full-time

OAG - Information Technology Svcs | Network Specialist V | 27-0114

CAPPS

Austin, Texas • Today

Full-time

USD 8,190.00 - 9,100.00 per month

IT Program Specialist (Austin)

Texas Workforce Commission

Austin, Texas • Today

Full-time

USD 5,000.00 - 6,000.00 per month

IT Contract Specialist V

Texas Health and Human Services Commission

Austin, Texas • Today

Full-time

USD 5,425.33 - 6,320.00 per month

Applications Support Supervisor (IT Application Development Senior/Specialist)

Washington State Department of Transportation

Remote or Olympia, Washington • Today

Full-time

USD 99,300.00 - 133,608.00 per year

IT Applications Specialist Sr

Randstad Digital

Remote or Cleveland, Ohio • Today

Contract

USD47 - USD57

IT Sourcing & RFP Specialist

Agile Global Solutions, Inc

Taylor, Texas • 20d ago

Easy Apply

Third Party, Contract

Depends on Experience

IT Sourcing & RFP Specialist Sr.

Motion Recruitment Partners, LLC

Taylor, Texas • Today

Easy Apply

Contract

IT App Development - Senior/Specialist

Washington State Department of Transportation

Remote or Lacey, Washington • Today

Full-time

USD 99,300.00 - 133,608.00 per year

IT Systems Administrator & Operations Specialist, Work From Home, 6 Month Contract - G

Next Step Systems

Remote • Today

Easy Apply

Contract

30 - 35

IT Project Manager - Senior/Specialist - One Washington / Agency Support Lead

Washington State Department of Transportation

Remote or Washington • Today

Full-time

USD 99,300.00 - 133,608.00 per year

IT Specialist - End User Support

MVP Consulting Plus

Remote or New York, New York • Today

Full-time

IT Application Development - Senior/Specialist (Olympia)

Washington State Department of Transportation

Remote or Olympia, Washington • Today

Full-time

USD 99,300.00 - 133,608.00 per year

IT Application Development - Senior/Specialist

Washington State Department of Transportation

Remote or Olympia, Washington • Today

Full-time

USD 99,300.00 - 133,608.00 per year

L&I IT Application Development - Senior/Specialist (MIPS Supervisor)

Washington State Department of Transportation

Remote or Tumwater, Washington • Today

Full-time

USD 99,300.00 - 133,608.00 per year

L&I IT Application Development - Senior/Specialist

Washington State Department of Transportation

Remote or Tumwater, Washington • Today

Full-time

USD 99,300.00 - 133,608.00 per year

Job Details

Skills

it support
intune

Summary

Title: IT Support Specialist

Location: Austin TX ( Onsite )
Job Brief:
As an End User Services Specialist at Client, you will deliver technical support and seamless IT operational experiences to internal team members. You will act as a primary technical resource, ensuring local and remote employees have the hardware, software, identity access, and network reliability needed to build the future of construction technology.
Must Haves

2+ years in an enterprise IT support, Help Desk, or End User Services role.
Proficiency supporting both macOS and Windows operating systems in a corporate network environment.
Hands-on experience with identity platforms & Mobile Device Management
Familiarity with managing cloud tools like Google Workspace, Slack, Zoom, and Jira/Confluence.

Responsibilities:

Provide Tier 1 2 technical support for hardware, software, network connectivity, and operating systems (macOS, Windows) across global offices and remote setups.
Manage the full employee onboarding and offboarding lifecycle, including laptop provisioning, endpoint configuration (Jamf, Intune), and identity lifecycle access (Okta, Active Directory).
Maintain ticket queues in ITSM platforms (e.g., Jira Service Management, ServiceNow), managing incidents and service requests within strict SLA targets.
Troubleshoot productivity tools and SaaS platforms, including Google Workspace, Slack, Zoom, Microsoft 365, and Zoom Rooms.
Partner with IT Infrastructure and Information Security teams to deploy system updates, security patches, and enforce endpoint compliance.
Maintain an organized inventory of hardware assets, accessories, and licenses; coordinate hardware repairs, warranty replacements, and hardware refreshes.
Draft, maintain, and update self-service knowledge base documentation for internal users and team standard operating procedures (SOPs).

Requirements:

Experience: 2+ years in an enterprise IT support, Help Desk, or End User Services role.
OS Expertise: Proficiency supporting both macOS and Windows operating systems in a corporate network environment.
Identity & Access Management: Hands-on experience with identity platforms (Okta, Active Directory) and Mobile Device Management (Jamf Pro, Microsoft Intune).
Core SaaS Stack: Familiarity with managing cloud tools like Google Workspace, Slack, Zoom, and Jira/Confluence.
Troubleshooting: Strong analytical skills with a methodical approach to diagnosing hardware, application, and basic network issues.
Culture Fit: Alignment with Client s core values Openness, Optimism, and Ownership and a customer-first service mindset.

Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10114908
Position Id: 9129142
Posted 10 hours ago

Fitment

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Job Details

Skills

it support
intune

Summary

Title: IT Support Specialist

2+ years in an enterprise IT support, Help Desk, or End User Services role.
Proficiency supporting both macOS and Windows operating systems in a corporate network environment.
Hands-on experience with identity platforms & Mobile Device Management
Familiarity with managing cloud tools like Google Workspace, Slack, Zoom, and Jira/Confluence.

Responsibilities:

Provide Tier 1 2 technical support for hardware, software, network connectivity, and operating systems (macOS, Windows) across global offices and remote setups.
Manage the full employee onboarding and offboarding lifecycle, including laptop provisioning, endpoint configuration (Jamf, Intune), and identity lifecycle access (Okta, Active Directory).
Maintain ticket queues in ITSM platforms (e.g., Jira Service Management, ServiceNow), managing incidents and service requests within strict SLA targets.
Troubleshoot productivity tools and SaaS platforms, including Google Workspace, Slack, Zoom, Microsoft 365, and Zoom Rooms.
Partner with IT Infrastructure and Information Security teams to deploy system updates, security patches, and enforce endpoint compliance.
Maintain an organized inventory of hardware assets, accessories, and licenses; coordinate hardware repairs, warranty replacements, and hardware refreshes.
Draft, maintain, and update self-service knowledge base documentation for internal users and team standard operating procedures (SOPs).

Requirements:

Experience: 2+ years in an enterprise IT support, Help Desk, or End User Services role.
OS Expertise: Proficiency supporting both macOS and Windows operating systems in a corporate network environment.
Identity & Access Management: Hands-on experience with identity platforms (Okta, Active Directory) and Mobile Device Management (Jamf Pro, Microsoft Intune).
Core SaaS Stack: Familiarity with managing cloud tools like Google Workspace, Slack, Zoom, and Jira/Confluence.
Troubleshooting: Strong analytical skills with a methodical approach to diagnosing hardware, application, and basic network issues.
Culture Fit: Alignment with Client s core values Openness, Optimism, and Ownership and a customer-first service mindset.

Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans

Dice Id: 10114908
Position Id: 9129142
Posted 10 hours ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

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