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Position Summary
The Client Operations I Analyst I role offers an opportunity to contribute to vital client service functions and enhance transaction processing systems. This position involves providing analytical and reporting support, advising teams to ensure smooth operations, and participating in system testing and development to optimize high-value transaction workflows.
Key Responsibilities
- Perform both routine and complex client service and transactional support activities.
- Deliver analytics and reporting services, aiming to improve and automate transaction processing systems.
- Advise organizational units or teams to ensure timely service delivery and issue resolution.
- Engage in product development, system enhancements, and testing to confirm accurate and efficient processing of high-value transactions.
Required Qualifications
- Bachelor's degree or an equivalent combination of education and experience.
- 0-3 years of relevant work experience preferred.
- Proven experience in brokerage processing is desirable.
- Applicable local or regional licenses or certifications as required by the business.
- Excellent verbal and written communication skills.
- Detail-oriented with strong organizational skills.
- Ability to self-manage, prioritize, and execute workload independently.
- Familiarity with technical applications, including proficiency in Microsoft Office applications.
Preferred Qualifications
- Prior experience in loan operations within a financial services setting.
- Knowledge of brokerage processing or related financial services functions.
Why This Opportunity May Be Appealing
This role provides exposure to client service operations within a dynamic environment focused on continuous process improvement. It offers the chance to develop technical and analytical skills, contribute to system enhancements, and collaborate with diverse teams, fostering professional growth in the financial services industry.
Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.
Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit .
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
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