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IT Support Specialist I

Electro-Mechanical Corporation

Bristol, Virginia • Today

Full-time

USD 40,000.00 - 48,000.00 per year

IT Support Specialist

6sense

Remote • Today

Full-time

USD 73,577.25 - 103,913.30 per year

IT Application Support Specialist

Precision System Design Inc.

Remote or Hybrid • Today

Easy Apply

Contract

DOE

IT Clinical Service Support Analyst I

Advocate Health Care

Remote • Today

Full-time

USD 26.55 - 39.85 per hour

Applications Support Supervisor (IT Application Development Senior/Specialist)

Washington State Department of Transportation

Remote or Olympia, Washington • Today

Full-time

USD 99,300.00 - 133,608.00 per year

Social Care / Social Customer Support Specialist

PROLIM Global Corporation

Remote • 2d ago

Easy Apply

Contract

150000 - 160000

W2 :: Remote :: VistA/MUMPS Healthcare Applications Support Specialist || G.C / U.S.C

Bitsoft International, Inc.

Remote • 2d ago

Easy Apply

Contract

Depends on Experience

IT Applications Specialist Sr

Randstad Digital

Remote or Cleveland, Ohio • Today

Contract

USD47 - USD57

IT App Development - Senior/Specialist

Washington State Department of Transportation

Remote or Lacey, Washington • Today

Full-time

USD 99,300.00 - 133,608.00 per year

IT Project Manager - Senior/Specialist - One Washington / Agency Support Lead

Washington State Department of Transportation

Remote or Washington • Today

Full-time

USD 99,300.00 - 133,608.00 per year

IT Specialist - End User Support

MVP Consulting Plus

Remote or New York, New York • Today

Full-time

L&I IT Vendor Management - Senior/Specialist

Washington State Department of Transportation

Remote or Tumwater, Washington • Today

Full-time

USD 94,620.00 - 127,248.00 per year

IT Application Development - Senior/Specialist (Olympia)

Washington State Department of Transportation

Remote or Olympia, Washington • Today

Full-time

USD 99,300.00 - 133,608.00 per year

IT Application Development - Senior/Specialist

Washington State Department of Transportation

Remote or Olympia, Washington • Today

Full-time

USD 99,300.00 - 133,608.00 per year

IT Store Support

iSphere

Remote • 15d ago

Easy Apply

Contract, Third Party

Depends on Experience

L&I IT System Administration - Senior/Specialist

Washington State Department of Transportation

Remote or Tumwater, Washington • Today

Full-time

USD 94,620.00 - 127,248.00 per year

L&I IT Network and Telecommunications - Senior/Specialist

Washington State Department of Transportation

Remote or Tumwater, Washington • Today

Full-time

USD 94,620.00 - 127,248.00 per year

Ferries System Administrator (IT System Admin - Senior/Specialist)

Washington State Department of Transportation

Remote or Seattle, Washington • Today

Full-time

USD 99,351.00 - 133,610.00 per year

Senior EDI Support Specialist / EDI / Healthcare Payer | Facets Ecosystem

UNICOM TECHNOLOGIES INC

Remote • Today

Easy Apply

Full-time, Part-time, Contract, Third Party

USD 55-60

IT Consultant I

Robert Half

Remote or Providence, Rhode Island • Today

Easy Apply

Contract

USD 40.00 - 45.00 per hour

IT Specialist

MVP Consulting Plus

Remote or New York, New York • Today

Full-time

Geospatial Information Systems (GIS) Lead (IT Application Development - Senior Specialist)

Washington State Department of Transportation

Remote or Lakewood, Washington • Today

Full-time

USD 8,275.00 - 11,134.00 per month

IT Documentation Specialist

Goldbelt Inc

Remote • Today

Full-time

USD 83,000.00 - 86,000.00 per year

IT Systems Directory Services and Cloud Identity Specialist Senior

Modine Manufacturing Company

Remote • Today

Full-time

USD 93,000.00 - 163,000.00 per year

Information Technology Specialist

Smithsonian Institution

Remote • Today

Full-time

USD 143,913.00 - 187,093.00 per year

Advanced Support Engineer I

Thycotic Software Ltd.

Remote • Today

Full-time

USD 83,000.00 - 99,000.00 per year

IT Service Technician I

VC3, Inc

Remote • Today

Full-time

IT Quality Assurance - Senior/Specialist

Washington State Department of Transportation

Remote or Olympia, Washington • Today

Full-time

USD 92,760.00 - 124,752.00 per year

Software Engineer Senior Consultant I

Allstate Insurance Company

Remote • Today

Full-time

USD 85,000.00 - 145,075.00 per year

e-Builder / Trimble Unity Construct Administrator & Support Specialist

Innosoft Corporation

Remote or Baton Rouge, Louisiana • Yesterday

Easy Apply

Full-time, Third Party

Job Details

Skills

Recovery
Network
Switches
Routers
Remote Access
Virtual Private Network
UPS
Facilitation
User Guides
Computer Networking
Microsoft Windows
Customer Service
Communication
FOCUS
Customer Satisfaction
Organized
QoS
Problem Solving
Conflict Resolution
Management
IT Service Management
Hardware Troubleshooting
Computer Hardware
EMC
Technical Support

Summary

Job Summary:

The IT Support Specialist position is responsible for recording the details of reported IT service issues and service requests and working to either restore service as quickly as possible or alerting and/or escalating them to the appropriate specialist support groups. The Specialist will participate in the assessment and deployment of applications necessary to meet the needs of the company and provide on-going support, enhancements and maintenance to systems in production. The position requires technical troubleshooting abilities and excellent customer service skills. This position reports to the Network Manager.

Responsibilities:

Triage issues and service requests via phone, e-mail, online, chat, etc.
Troubleshoot the end user\'s issue and resolve upon the first contact, when possible.
Accurately record and document all details of the issue or service request, including categorization and priority into the IT ticket system.
Performance with AD.
Ability to work with Switches, Routers, and Voice Communications a PLUS
Provide remote access/VPN support.
Provide "how to" assistance on all internally supported devices, applications, and systems.
Leverage internal and external resources (knowledge bases, manuals, and support sites, vendors) to answer questions and resolve issues.
Respond to end-user inquiries regarding the status of incident/service request tickets and perform follow-ups.
Contribute to the creation/facilitation/maintenance of FAQ documents, knowledge articles and user guides.
Analyze and design applications and processes to meet user needs.
Install new releases.
Maintain existing applications and processes.
Be an advocate for the end user to ensure he or she receives high-quality and timely service and support from the entire IT organization.

Required Qualifications:

Advanced desktop PC hardware and software knowledge and deployment per EMC standards.
Server and networking knowledge plus
Advanced MS Windows and MS Office knowledge
Excellent customer service skills
Strong troubleshooting skills
Ability to quickly learn new technology and applications
Solid written and verbal communication skills
Strong time management skills
Mature and self-motivated professional able to work in a fast-paced and constantly changing environment

Preferred Qualifications:

Ability to work well in a team atmosphere
Effective written and verbal communication skills
A focus on customer satisfaction, with strong interpersonal skills and responsiveness
Highly organized and effective in managing multiple tasks while maintaining high levels of user satisfaction
Adherence to IT policies and processes to ensure consistent quality of service
Strong troubleshooting and problem-solving skills
Time management skills to ensure satisfaction with IT services and the completion of projects on time

Requirements:

Associates degree or Minimum of 3 years\' experience
Computer software and hardware troubleshooting knowledge and experience (required)
Software and hardware certifications a plus

Salary:

$40,000-$48,000/year

EMC expects that every team member will be guided by EMC\'s Guiding Principles.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed
PandoLogic. Keywords: IT Support Specialist, Location: Bristol, VA - 24201

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: pandfeed
Position Id: 604457789
Posted 17 days ago

Fitment

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Associate Systems Administrator

Fort Mill, South Carolina

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Today

Associate Systems Administrator W2 Contract Pay Rate: $33 - $36 per hour Location: Fort Mill, SC - Onsite Role Job Summary: As a member of the Local IT team, this position will ensure high standards for system uptime and availability, establishing documentation, standards, best practices, procedures, processes, and guidelines. Duties and Responsibilities: Manage incoming tickets. Support ongoing projects as needed. Troubleshoot PC, hardware, and software issues, including internet connecti

Easy Apply

Contract

$33 - $36 per hour

Job Details

Skills

Recovery
Network
Switches
Routers
Remote Access
Virtual Private Network
UPS
Facilitation
User Guides
Computer Networking
Microsoft Windows
Customer Service
Communication
FOCUS
Customer Satisfaction
Organized
QoS
Problem Solving
Conflict Resolution
Management
IT Service Management
Hardware Troubleshooting
Computer Hardware
EMC
Technical Support

Summary

Triage issues and service requests via phone, e-mail, online, chat, etc.
Troubleshoot the end user\'s issue and resolve upon the first contact, when possible.
Accurately record and document all details of the issue or service request, including categorization and priority into the IT ticket system.
Performance with AD.
Ability to work with Switches, Routers, and Voice Communications a PLUS
Provide remote access/VPN support.
Provide "how to" assistance on all internally supported devices, applications, and systems.
Leverage internal and external resources (knowledge bases, manuals, and support sites, vendors) to answer questions and resolve issues.
Respond to end-user inquiries regarding the status of incident/service request tickets and perform follow-ups.
Contribute to the creation/facilitation/maintenance of FAQ documents, knowledge articles and user guides.
Analyze and design applications and processes to meet user needs.
Install new releases.
Maintain existing applications and processes.
Be an advocate for the end user to ensure he or she receives high-quality and timely service and support from the entire IT organization.

Required Qualifications:

Advanced desktop PC hardware and software knowledge and deployment per EMC standards.
Server and networking knowledge plus
Advanced MS Windows and MS Office knowledge
Excellent customer service skills
Strong troubleshooting skills
Ability to quickly learn new technology and applications
Solid written and verbal communication skills
Strong time management skills
Mature and self-motivated professional able to work in a fast-paced and constantly changing environment

Preferred Qualifications:

Ability to work well in a team atmosphere
Effective written and verbal communication skills
A focus on customer satisfaction, with strong interpersonal skills and responsiveness
Highly organized and effective in managing multiple tasks while maintaining high levels of user satisfaction
Adherence to IT policies and processes to ensure consistent quality of service
Strong troubleshooting and problem-solving skills
Time management skills to ensure satisfaction with IT services and the completion of projects on time

Requirements:

Associates degree or Minimum of 3 years\' experience
Computer software and hardware troubleshooting knowledge and experience (required)
Software and hardware certifications a plus

Salary:

$40,000-$48,000/year

Dice Id: pandfeed
Position Id: 604457789
Posted 17 days ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

IT Support Specialist

No location provided

•

Today

Full-time

Desktop Support Engineer L1 - Remote US Only

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USD 21.00 - 25.00 per hour

IT Technical Support Specialist - 3rd Shift

Spartanburg, South Carolina

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USD 57,600.00 - 90,400.00 per year

Associate Systems Administrator

Fort Mill, South Carolina

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Today

Easy Apply

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$33 - $36 per hour