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Job Title: IT Program Manager III
Location: Charlotte, NC (Hybrid, minimum 3 days onsite)
Duration: Contract - 12 months
Pay Range: $64.52/hr (W2)
Job ID: 409482
About BCforward
BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
Job Description
We are seeking an IT Program Manager III to support the End of Life (EOL) remediation program. The ideal candidate will have strong experience in Excel-driven analytics, reporting, and governance coordination, and a proven ability to drive plan adherence, deliver actionable insights, and influence cross-functional teams within defined SLAs.
Responsibilities:
- Plan tracking. For new items, ensure plan dates are entered in the system of record within SLA. Partner with team leads to obtain and update dates.
- Reporting. Provide weekly inventory updates to application teams with key messages and focus guidance. Deliver ad hoc analysis and reporting as required.
- Governance. Supply data inputs and support the Date Modification process, partnering with team leads to progress changes through required governance.
- Documentation. Create and maintain procedure documents related to assigned duties.
Required Skills & Qualifications:
- Excellent Microsoft Office skills.
- Advanced Excel expertise, including VLOOKUP, pivot tables, and charts. Ability to pass Excel testing during the interview process.
- Ability to analyze and manipulate substantial datasets to surface insights and trends.
- Ability to synthesize detail into clear conclusions and recommendations for management.
- Strong problem solving, analytical, written, and verbal communication skills.
- Tableau reporting, including creation of datasets and dashboards.
- JIRA project tracking and reporting experience.
- Confluence experience.
- Prior Risk or Technology Currency experience.
- Knowledge of information security, controls, risk management, and documentation.
- Detail-oriented, diligent, action oriented, curious, and organized.
- Mid-level infrastructure knowledge across operating systems, databases, and middleware products.
- Ability to build partnerships and influence others to complete required actions and obtain needed answers for remediation support.
- Ability to navigate a complex organization and support team structure in a fast-paced environment with ambiguity and tight deadlines.
Preferred Skills:
- Experience within large financial services or regulated environments.
- Experience supporting End of Life or technology remediation programs.
Start and Schedule Details
- Start: ASAP. Target start within 2-4 weeks of offer to meet defined business timelines.
- Hybrid: Minimum three days per week onsite in Charlotte, NC.
- Compliance: Glider Candidate ID Verification required. Excel skills screening and testing will be conducted.
Submission Guidance
- Include current location and location intent on the resume.
- State soonest availability, considering relocations, visa transfers, upcoming vacations, and notice periods.
- Explain any gaps in assignments.
- List previous Bank of America manager names, if applicable.
- Describe the candidate's specific role and contributions on key projects.
- If available, attach an image of recent Excel assessment scores. Glider BOA-ITProgMgr-IV-V-1 may be used.
Why BCforward?
At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:
- Competitive compensation and benefits.
- Opportunities for growth with global clients.
- A supportive, inclusive culture that values innovation and people.
- Exposure to cutting-edge technologies and projects.
About Our Commitment
BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Interested? Apply Now!
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