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Desktop Field Support

Service Global, Inc

Chicago, Illinois • Today

Full-time

Desktop Support Specialist ( Trading Floor experience ) in Washington, DC

System One

Chicago, Illinois • Yesterday

Easy Apply

Full-time

$150000

Desktop Support Analyst

Pivotal Solutions Inc

Chicago, Illinois • 2d ago

Easy Apply

Contract

25 - 30

Technical Support Analyst Desktop & Infrastructure Support/ IT Technical Support Analyst Level 1/2/ Technical Support Specialist Desktop & Systems/ IT Support Analyst End User Computing

SNtial Technologies, Inc.

Chicago, Illinois • 13d ago

Easy Apply

Contract

Depends on Experience

Desktop Support Specialist

HCLTech

Arlington Heights, Illinois • 6d ago

Easy Apply

Full-time

$59,000 - $71,000

Desktop Support Specialist

CDW Amplified Services

Arlington Heights, Illinois • Today

Contract

Depends on Experience

Help Desk/Desktop Support Analyst

Robert Half

Itasca, Illinois • Today

Easy Apply

Full-time

USD 23.75 - 27.50 per hour

Desktop Support Engineer

Vaco by Highspring

Remote • 16d ago

Easy Apply

Contract

$30

Desktop Platform & Experience Engineer

Mitchell Martin, Inc.

Hybrid in Chicago, Illinois • Yesterday

Easy Apply

Third Party, Contract

$58.8 - $84

Onsite and Remote Desktop Support Opportunity Supporting TSA FOCUS

Leidos

Remote • Today

Full-time

USD 52,000.00 - 94,000.00 per year

Desktop Support Specialist

DK Consulting

Remote • 16d ago

Easy Apply

Contract

Depends on Experience

Desktop Support Engineer L1 - PR

Blue Mantis

Remote • Today

Full-time

USD 21.00 - 25.00 per hour

Sr. Desktop Infrastructure Engineer

Mitchell Martin, Inc.

Hybrid in Chicago, Illinois • Yesterday

Easy Apply

Third Party, Contract

$88.2 - $126

Azure Virtual Desktop Expert

RKMC Inc.

Hybrid in Chicago, Illinois • 2d ago

Easy Apply

Contract, Third Party

Depends on Experience

Senior Desktop Infrastructure Engineer

Javen Technologies, Inc

Hybrid in Chicago, Illinois • Today

Easy Apply

Third Party, Contract

Depends on Experience

Desktop Engineer

Hexaware Technologies, Inc

Rosemont, Illinois • 14d ago

Easy Apply

Full-time

Depends on Experience

Senior Desktop Infrastructure Engineer

Compunnel Inc.

Chicago, Illinois • Today

Easy Apply

Contract

DOE

Power Automate Desktop (PAD) Developer

RiseIT Solutions

Remote • 2d ago

Easy Apply

Contract

Depends on Experience

Desktop Engineer L1

Service Global, Inc

Chicago, Illinois • Today

Full-time

Desktop Administrator II, IT Infrastructure

tax.com

Remote or Hybrid in Calgary, Alberta • Today

Full-time

USD 57,500.00 - 80,500.00 per year

Software Engineer, Desktop, Artificial Intelligence (AI) Required, Work From Home - G

Next Step Systems

Remote • Today

Easy Apply

Full-time

$150,000 - $170,000

Software Engineer Intern - C# .NET Desktop, Summer 2027

Akuna Capital

Chicago, Illinois • Today

Full-time

USD 145,000.00 per year

VDI Engineer (Azure Virtual Desktop & Omnissa Horizon)

Waypoint Human Capital

Remote or Dayton, Ohio • Today

Full-time

AVD (Azure Virtual Desktop) Engineer

CACI International, Inc.

Remote or Arlington, Virginia • Today

Full-time

USD 98,500.00 - 206,800.00 per year

Senior AVD (Azure Virtual Desktop) Engineer

CACI International, Inc.

Remote • Today

Full-time

USD 114,600.00 - 252,100.00 per year

Virtual Desktop Infrastructure Administrator - Linux

CACI International, Inc.

Remote or Annapolis, Maryland • Today

Full-time

USD 103,800.00 - 218,100.00 per year

Desktop Technician

SeaGlass IT

Remote or Shelton, Connecticut • Today

Easy Apply

Contract

25 - 30

Desktop Platform and Experience Engineer

RKMC Inc.

Hybrid in Chicago, Illinois • 2d ago

Easy Apply

Contract, Third Party

Depends on Experience

Desktop Packaging Engineer

Kforce Technology Staffing

Remote or New York, New York • Today

Third Party, Contract

$45 - $55 hourly

IT Specialist - Desktop Engineer

MVP Consulting Plus

Remote or Albany, New York • Today

Full-time

Job Details

Skills

Operating Systems
Remote Management
End-user Training
Disk Imaging
Computer Hardware
Regulatory Compliance
MI
Marketing Intelligence
Active Directory
Tablet
Service Management
ServiceNow
End-user Computing
Remote Support
Microsoft Office
Microsoft Outlook
Microsoft
Virtual Private Network
Mobile Device Support
Change Request Management
Management
Electronics
Technical Support
Break/Fix
Computer Networking
Microsoft Windows
OS X
Hardware Troubleshooting
Laptop
Printers
Mobile Devices
Service Desk
Incident Management
Network
Software Installation
ITIL
IMAC

Operating Systems
Remote Management
End-user Training
Disk Imaging
Computer Hardware
Regulatory Compliance
MI
Marketing Intelligence
Active Directory
Tablet
Service Management
ServiceNow
End-user Computing
Remote Support
Microsoft Office
Microsoft Outlook
Microsoft
Virtual Private Network
Mobile Device Support
Change Request Management
Management
Electronics
Technical Support
Break/Fix
Computer Networking
Microsoft Windows
OS X
Hardware Troubleshooting
Laptop
Printers
Mobile Devices
Service Desk
Incident Management
Network
Software Installation
ITIL
IMAC

Summary

Job Details:
Travel Requirements

Travel to customer locations is an essential function of this role.
Assignments are generally local; however, candidates may be required to travel anywhere within the United States based on operational requirements.
Candidates must possess a valid driver's license and have reliable transportation.
Candidates should be comfortable with frequent travel and working at multiple customer locations as business needs require.
Approved mileage and eligible travel expenses will be reimbursed in accordance with Iron Systems' travel and expense policy.

Responsibilities

Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution.
Manage IMAC and desk side support services.
Manage hard and soft break fix services for laptops and desktops.
Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of Desktop Devices using appropriate tools).
Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include, but not limited to, patch updates, hardware replacements, with spares provided by vendor.
Analyse Service Desk calls for Desktop Devices and incident data to identify and advise Customer of any potential user training requirement and automation.
Ensure that each Desktop Device is installed with the appropriate Desktop image.
Manage Desktop Devices (hardware and software) incidents through to resolution.
Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements.
Provide VIP support for Desk side issues per contract and be the point of contact at the site for all IT-related issues if no other IT support team is available, such as for MI calls.

Requirements

Knowledge and experience with Windows OS.
Good to have knowledge of Active Directory (AD) and Smart Hands & Feet support.
Good to have knowledge and experience supporting Mac devices and tablets.
Experience with Service Management tools (e.g., ServiceNow).
Strong expertise with EUC tools, remote support tools, Microsoft Office, and Outlook.
Preferably have a good understanding of Microsoft Lync, VPN, and mobile device support.
Understanding of ITIL processes, including Incident, Change, Problem, and Service Request Management, along with spare and buffer stock management.
Associate degree (A.A.) or equivalent from a three-year college or technical school with an emphasis in Electronics required; Bachelor's Degree preferred.

Mandatory Skills

Desktop/End-User Support/Break-fix/Desk-side/Basic Networking Skills/Windows, macOS, Hardware Troubleshooting (Laptops, Printers, Mobile Devices), IT Service Desk/Incident Management, Network & Compute Support, Software Installation & Upgrades, ITIL/IMAC

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 80183523
Position Id: cd5e3c50bc21464daf813eb5c2718d02
Posted 30+ days ago

Fitment

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Job Details

Skills

Operating Systems
Remote Management
End-user Training
Disk Imaging
Computer Hardware
Regulatory Compliance
MI
Marketing Intelligence
Active Directory
Tablet
Service Management
ServiceNow
End-user Computing
Remote Support
Microsoft Office
Microsoft Outlook
Microsoft
Virtual Private Network
Mobile Device Support
Change Request Management
Management
Electronics
Technical Support
Break/Fix
Computer Networking
Microsoft Windows
OS X
Hardware Troubleshooting
Laptop
Printers
Mobile Devices
Service Desk
Incident Management
Network
Software Installation
ITIL
IMAC

Operating Systems
Remote Management
End-user Training
Disk Imaging
Computer Hardware
Regulatory Compliance
MI
Marketing Intelligence
Active Directory
Tablet
Service Management
ServiceNow
End-user Computing
Remote Support
Microsoft Office
Microsoft Outlook
Microsoft
Virtual Private Network
Mobile Device Support
Change Request Management
Management
Electronics
Technical Support
Break/Fix
Computer Networking
Microsoft Windows
OS X
Hardware Troubleshooting
Laptop
Printers
Mobile Devices
Service Desk
Incident Management
Network
Software Installation
ITIL
IMAC

Summary

Job Details:
Travel Requirements

Travel to customer locations is an essential function of this role.
Assignments are generally local; however, candidates may be required to travel anywhere within the United States based on operational requirements.
Candidates must possess a valid driver's license and have reliable transportation.
Candidates should be comfortable with frequent travel and working at multiple customer locations as business needs require.
Approved mileage and eligible travel expenses will be reimbursed in accordance with Iron Systems' travel and expense policy.

Responsibilities

Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution.
Manage IMAC and desk side support services.
Manage hard and soft break fix services for laptops and desktops.
Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of Desktop Devices using appropriate tools).
Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include, but not limited to, patch updates, hardware replacements, with spares provided by vendor.
Analyse Service Desk calls for Desktop Devices and incident data to identify and advise Customer of any potential user training requirement and automation.
Ensure that each Desktop Device is installed with the appropriate Desktop image.
Manage Desktop Devices (hardware and software) incidents through to resolution.
Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements.
Provide VIP support for Desk side issues per contract and be the point of contact at the site for all IT-related issues if no other IT support team is available, such as for MI calls.

Requirements

Knowledge and experience with Windows OS.
Good to have knowledge of Active Directory (AD) and Smart Hands & Feet support.
Good to have knowledge and experience supporting Mac devices and tablets.
Experience with Service Management tools (e.g., ServiceNow).
Strong expertise with EUC tools, remote support tools, Microsoft Office, and Outlook.
Preferably have a good understanding of Microsoft Lync, VPN, and mobile device support.
Understanding of ITIL processes, including Incident, Change, Problem, and Service Request Management, along with spare and buffer stock management.
Associate degree (A.A.) or equivalent from a three-year college or technical school with an emphasis in Electronics required; Bachelor's Degree preferred.

Dice Id: 80183523
Position Id: cd5e3c50bc21464daf813eb5c2718d02
Posted 30+ days ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

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